Medplaya Hotel Bali

Rendy Rosandy

this maybe my fifth stay for business trips and so far i loved the hotel for the price and facilities available. too bad this maybe my last visit here ever. today i checked out as usual, and waited for the housekeeping to clear check the room. surprisingly then appeared an accusal for me that i stained the bolster case with a unknown brown spill showed on a photo by their housekeeper. i told the reception staff that i didnt feel i did it, and didnt even use the bolster provided but they insisted an extra charge of 30k rupiah. long story short i paid up and told them this is wrong to accuse a customer, and if the procedure system does exist like that, then the hotel should perform a checklist whenever a new customer enters the room together with the housekeeper. this way it is clear for the customer that any stains after the checklist will be their responsibility. without this, how would a customer then not feel cheated on? sorry to say but a customer can also fairly accuse the hotel staff also neglecting the previous check and blaming the unlucky one next. anyways hope you guys review this to avoid future customers feeling accused without prior notice and proper agreements/procedures. good luck.

Anjani Disti

Found this hotel through travel app with a very good price. Decided to book and didn’t expected much but turns out the hotel was great! The room was spacious and clean even though the aircon didn’t work when I checked in. Called the concierge and they sent someone right away. Ordered some food and drinks, it taste nice with reasonable price. They provide shuttle services to some beach club but I didn’t try it. Maybe next time!

Jack K

Initially thought we’d come to a nice hotel for our last night but soon turned out that wasn’t the case. The rooms are poorly lit with wallpaper peeling off the walls and small cockroaches. The food was terrible we ordered the steak and managed 1 bite, after mentioning this we were told we still had to pay and all food is non refundable, the staff seemed familiar with this complaint. The shower filter was blocked and almost flooded our room. We got the room through agoda on a discount but if we paid full price I’d be even more disappointed. Don’t recommend staying here.

James Hallworth

5 or 6 out of 10 over all. Positives - The rooftop pools are nice, even if the surrounding view isn't very special. The bed was large and comfortable, the air con worked well, and there was plenty of storage room. The staff were all lovely. Gym is decent! Negatives - The location isn't that great at all for a holiday base. If you don't mind taking a taxi for a few minutes every time you want to go to the beach area it's ok, but...Right outside of the hotel is an extremely busy road. It's not exactly a relaxing holiday feeling. The hotel area in general is also a bit dark and dingy. The rooftop bar was really bad. No fans or aircon working & just no atmosphere at all. More like a canteen. There aren't enough sun beds with umbrellas considering the size of the hotel.

david nathan331

I stayed there for 1 night Checked in was just so horrible the staff seems dont like having local gst. I was expecting for nice welcome. Staff told me that room service Just prese 0 but when I order for room service the restaurant staff asked me to down directly to the restaurat. Even when I checked out everyone seems so busy at desk