Elaine E
Loved our stay. Rooms are spacious, spotlessly clean and comfortable. Great mini fridge, shower and balcony view is amazing. Breakfasts are really good and very slick operation no matter how busy (we were there 12 nights so varied occupancy). Mini negatives are a chaotic pool bar (not as slick as rest) and lack of iron in room/hotel. We bought our travel iron but should not have need in a four star. Location makes for a wonderful walk and view but we did almost 20000 steps a day and used many taxis. So worth thinking about. But wonderful stay!
Joy McGregor
Great location, nice selection of food options, especially breakfast and evening salad buffet. The sweets were also great.
Most staff very friendly and helpful considering I had my elderly mother with me. Entertainment team- superb and the guest entertainment were fabulous. I had a relaxing time at the hotel.
Minakshi Agrawal
The hotel and room itself was at a good location. We arrived a bit early and were asked to wait because the previous guest had not left (checkout time is 12). We waited since our check in was at 2 and the guests had still not left. The receptionist had asked us to wait to which we had to remind about our time as well and no way they could clean the room in 10 minutes for us. After a discussion with her manager she gave us another room. I feel they she could have done better at asking. When we asked for kettle in room we got it but for coffee it wa as if I asked them for something soo precious, again had to take permission from the manager. Ah and they claim to have a lot of spa massages but the old woman there is very rude and lazy. Doesn't want to massage more than 30 minutes for 60 euro but keeps selling spa circuit. And also kind of body shaming way of speaking by the old woman. Overall location wise is good but wouldn't want to go there as there are many other places with better friendly services. We majorly booked for the spa which we couldn't.
Lisa B
Had a wonderful stay in your beautiful hotel. We could not believe how hard the staff work. The waiting staff, maintenance and cleaning staff work long hours (we saw some in the evening and at breakfast time) and the hotel is immaculate! We will have no hesitation in booking again, the breakfast is phenomenal, we could not fault the hotel in any way.
George Nij
Let's keep it "short" and simple, other than the location is nice with a beach and pool, and it's a 15 mins walk from a big mall.
The entire experience was terrible, the service, the way they handle complaints, which they don't... A hotel of 4 stars? Questionable, no tea or coffee box in the room, not a single iron available at the hotel to iron my clothes. Rooms are old and dim, barely any light. Breakfast is decent and dinner was most of the time ok, but lunch? They offered a burger and pasta with 3 salads and french fries and if not hamburger then hotdog, and the food is undercooked or just tastes bad without any seasoning.
When we brought up the problem to the reception they completely dismissed it by saying there is nothing to do, that's the lunch available here.
Simply wouldn't return here, an overpriced hotel with so little to offer for its name.
If it was refundable I would have left for another hotel!
My Booking
