Andy Ransom
Short break in February including Valentine's night and we were not disappointed. The special spread they put on was just incredible. Jacinta the restaurant manageress is an angel and helped me arrange a little surprise for my gf with very little notice. I can recommend this hotel as a wonderful experience with happy attentive staff who go the extra yard to make it so memorable.
Nicole Walker
The hotel is fantastic, great rooms, little small but don't spend that much time in the room anyway. All the staff were super friendly and helpful. My husband had left his phone in the taxi and the gentleman behind reception (jose?) Was extremely helpful and helped us retrieve the phone. The cleaning ladies did an excellent job too. The hotel is well maintained and looks almost new and the food, both breakfast and dinner) were delicious, there was lots of choice so catered for everyone, the last night we had pork ribs for dinner and they were honestly exceptional! Would definitely recommend this hotel and would absolutely stay here again.
Tracy Blood
The hotel is located well for everything. It’s immaculate clean and whilst the rooms are small they are modern. The service from the staff was excellent throughout our stay.
Couple of improvements to make it 5 stars for us :-
The ability to regulate the room temperature yourself as the rooms are very small and they get too warm
There’s a glass window to the bathroom whilst it looks nice with fancy lighting, it’s impractical at night as when you put the bathroom light on to use the loo the entire room lights up and woke my partner.
The food choices in the evening weren’t the best. All very beige, not very hot, and frozen vegetables. At least the salads were nice.
Andrew Kirk
Best hotel we have stayed in when visiting Benidorm many times. Rooms were clean & tidy with all amenities, reception staff go above & beyond to assist you in any way they can. Restaurant as nice decor & the food was amazing with a very varied choice every day. We will use this hotel everytime now going forward as it really is the best around with a great location. Highly recommended.
Graham Robinson
We stayed at the Ambassador Playa II. Beautiful hotel. Room was a good size, modern and stylish with a balcony overlooking the pools, which we had to pay an extra 70Euros. Hotel food and service was excellent, having such a wide range of food.
The only complaint was that there was no tea or coffee available for evening meals, that I was aware of. Hotel restaurant drinks with meal we had to pay for, quite cheap really.
Hotel entertainment was excellent, especially at the Explorer's Club bar. There was a stage outside by the pools, different artists performed every night, so it was a good choice to have if you want to stay in hotel complex of a night. We were most impressed with The Hotel Ambassador's.