Jan Barningham
Smart, spotless and immaculate both internally and externally. Every member of staff was helpful, efficient and cheerful. Lovely room with housekeeping to match. Special mention to Dani, all the dining room staff and head chef Paco, the banquets at both Christmas Day and New Year's Eve were spectacular. The range of food on offer every day was wide and good. Would I stay there again, Absolutely yes.
Katie Mcarthur
Great hotel. Nice rooms
Friendly staff
Great free club downstairs
Food okay
Location awful... in the middle of all the bars/24/7 drinking and loud music !
Katty Georgieva
Me and my boyfriend did not plan to go to Benidorm but due to the bad weather conditions in Valencia we ended up in this hotel for one night. We had an amazing time, the room was super nice and luxury in my opinion, the staff was also really kind and helpful as well. The view was amazing. I would love if we come back to the hotel someday for a longer period. Definitely recommend it!
Robert Paterson
Lovely hotel. Staff very friendly especially Dani in dining hall. Food was good although there was some repeats. Plenty there though. Prices for drinks were a bit bewildering as dining hall was cheapest then pool bar next then main bar dearest don't know what thats about. Lifts get a bit getting used to. Room ok but not enough drawer space, also bath towels were very thin not what you would expect from a 4 star plus hotel. Antonio in dining hall was brilliant. May go back.
Michael Ross
The hotel was perfectly situated within easy access to the beach promenade, and surrounded by plenty of bars, restaurant's and shops. The staff where friendly and helpful, while the refurbished rooms where clean and serviceable.
Where they have let themselves down badly was on the Buffet dinners, the Breakfast was surprisingly good with plenty of choices, even black pudding and Fried Bread, or continental if that's your preference. We where half board, so had paid for the dinners with wine or water, the buffet meals didn't seem to be replenished, when we arrived over an hour before the restaurant was closing, we found mostly empty trays, anything with food looked most unappetising. The "Show Cooking" was a joke, she had one slice of chicken breast on her tray, and wasn't going to do anymore until that slice of chicken went . The second nite, had a choice of pie, though tasted as if it had the left over goulash from the previous evening. The Chinese curry was as bland as the "Cream of Vegetable" soup, was watery. Definitely without doubt the biggest let down and not worthy of the 4 star Ratings .I have eaten better in Pensions or 2 star hotels. I would only go back on a bed and breakfast basis only.
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