Robert Paterson
Lovely hotel. Staff very friendly especially Dani in dining hall. Food was good although there was some repeats. Plenty there though. Prices for drinks were a bit bewildering as dining hall was cheapest then pool bar next then main bar dearest don't know what thats about. Lifts get a bit getting used to. Room ok but not enough drawer space, also bath towels were very thin not what you would expect from a 4 star plus hotel. Antonio in dining hall was brilliant. May go back.
Michael Maleedy
The hotel is just superb. We stayed all inclusive and couldn't believe the food choices. A hotel which serves hot food!!! Rooms clean large with nice pool view. One negative was that the snack bar played some awful music therefore we couldn't have our usual siesta as it went on until 6 even when there was no one left at poolside. Hotels club is one of the best in benidorm. Top entertainment 7 nights a week. Nice street level bar. Staff are wonderful. There's the good parts now the most horrible one. I have mobility issues and the lifts are a joke. They are pathetic. All guests complained about them and the way they are programmed. Please sort them out as they must be losing you business. Even younger fitter people were complaining about them. Don't let this continue to be the main talking point of an otherwise fantastic hotel.
Suzy Thorne
Hotel staff were excellent nothing was too much trouble. Food was typical all inclusive food, some days were better than others but still good quality.
They should provide water with meals. Fair enough to charge for soft drinks and alcohol.
Perfect position if you want to be central for clubs and bars.
Quiet in rooms considering right next to bars.
Overall a good hotel.
Andy Mckelvey
I am not happy at all about my current stay in this hotel. Staying in Room 533 with a Pool View. Every single day from about 7:30 until late into the evening the staff decide to slam the fire exit door directly next to our room as hard as they physically can. When they are done slamming the doors, they continue to then shout as loud as possible down the hallway as if it’s some joke that a customer puts up a DO NOT DISTURB sign and is trying to sleep. Multiple occasions they have knocked the door and completely ignored the same DO NOT DISTURB sign.
Getting a sunbed is near impossible on a daily basis unless you rush to the pool at 8:30 along with all the others that have to do the exact same. Couple were taking multiple beds and the staff did nothing to stop this at all.
Food at the restaurant was hit and miss, and getting a table at Breakfast is a complete disaster.
Tried to get late check out at a cost of €46 and was promised to come to reception the day before and they will sort it. Went to reception and they then said it’s not possible! So we have to wait from 1200 to 2100 in the hotel without a room!
All in all if the hotel wasn’t clean, they would get a 1 star review!
D&J homefromhomedogboarding Bowen
We had the pleasure of staying at the Presidente for the first time as part of group of 3 couples. Checking in was simple, informative and welcoming, as we had arrived late we were given a packed lunch with fruit. We upgraded our room to a pool view after reading the reviews and were delighted with our room. The hotel is spotless ly clean, the pool is small but we'll cared for and we were always able to get a bed thanks to nobody being able to put their towels out until door opened 8.15am. The restaurant is basic but the food is varied, well presented and tasteful, a good selection. We were greeted every morning by our lovely cleaning lady. Lifts were easy to use and never waited long. The evening entertainment in the bar below, Philippines 10 was of high quality. When we checked out we were given water for our journey. We would all highly recommend this hotel, thank you for a lovely holiday
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