Sandra Tidbury
Wow! Amazing. Stunning hotel with lovely warm staff who can’t do enough for you. For an upgrade to full sea view when we arrived which was perfect. Lovely location with a nice walk to the harbour. Lots of bars and benches to people watch and enjoy a beer or 2 . The hotel was so clean, everywhere, there was a huge amount of choice at meal times all cooked and presented beautifully. The entertainment was brilliant , especially “Elvis” ! We haven’t been abroad for at least 8 years and it was magical from beginning to end. Huge praise for everyone at Arona Gran ! And thank you very much ❤️
Bob Bell
Top notch! Looks amazing and has a nice relaxed atmosphere inside and out.
Hydro pool outside is bliss and the other pool is perfect temperature to cool off and have a swim/chill.
Food is fantastic and there’s plenty of choice, I’ve been having two/three plates a night it’s that nice so be warned if you’re like me and have no willpower 😅
Can eat overlooking the sea if you like and it’s perfect at night as you’re watching the sunset.
Staff are super friendly and always happy to help, oh and the cocktails are gorgeous.
Best hotel I’ve stayed in, will be back!
Inga Elphick
Just finished a wonderful stay at this hotel. Stayed half board. The quality of food was first class. Aqua-fit each day was great fun, the pianists in the evening were superb and evening entertainment by the pool was varied and entertaining.The staff were attentive and professional and the hotel was kept beautifully presented. Special mention to Valentin in the restaurant and Rodrigo from entertainment. Both went the extra mile, particularly on my birthday. We would definitely return.
Dennis Gilbert
Nice quiet location and only a short walk if you want busier. Breakfast and evening meals are buffet style with more choice than you need something for everyone. Good sized rooms with everything you need. The staff from check in to restaurant to maid service are all excellent. My first visit to Tenerife and will definitely come back here next time.
Timo Shh
Best hotel I have ever been to.
The rooms were very clean and the beds were good for us (17, 20 and 49 years old).
The cleaners struggle with speaking English but fortunately we could communicate good enough with them to get new fresh towels every day and new bed sheets and pillows whenever we would like.
The service was amazing. The staff in the restaurants / bars were very professional and friendly. The only negative I can say about the service are the guys that work at the pool for the towel service. One of them couldn't speak a word English and the other ones were gone sometimes so we had to wait for fresh towels till the day after. All in all the service was great!
Next up, the animation. This was so good. Rodrigo is a very good guy and we had a lot of fun with him. We are going to miss his energy and good jokes a lot. I advise everyone who reads this to participate in the animation activities, especially when Rodrigo is around💪🏼
The gym is the best gym I have ever seen on holiday. A lot of devices. Some were missing, but I think overall it is a complete gym for anyone at any age with any goals in fitness.
For the location, I give 4 stars. This is because it is a 20-minute walk to the closest bus station, which can be tiring in the hot weather. The hotel is very close to the sea and beach and it is easy to go to some shops and restaurants nearby.
The food was amazing, especially the breakfast. Everything was fresh and tasty. 5 stars for food.
Finally, the pools. The pools were very clean but also pretty warm, so it wasn't 'refreshing' when we came back from a warm day of excursions. If you ask me, the pools could be a little colder in the summer. The sunbeds and sun umbrellas around the pools were amazing, so for people that like to lay down outside in the sun or shadow, this is a great place.
In conclusion, very nice hotel. I hope I will come back in the future.