Saurabh Sinha
Brilliant resort. Food/location excellent. The entertainment team went out of their way to make all the guests feel special. They were especially amazing at ensuring Rory, who has Down Syndrome, always feel included and part of the team. Thank you so much
Tariq Mahmood
Hotel was okish, but they wanted to charge for everything. Room safe 2 euros a day, no iron, you must use the paid pressing service provided by hotel. No tea / coffee in room.
You are not allowed to bring in any food or drink from outside to consume in your room. No complimentary water provided.
The bath tap in our room did not work. Despite asking 4 or 5 times they didn't fix it.
Wifi doesn't work.
On the plus side, the breakfast and breakfast staff were brilliant. The ladies that cleaned the room were fabulous.
Front desk staff utter waste of time.
I won't be back.
Paul Watson
Overall the hotel is dated, it looks like it was previously a high standard. Breakfast is average, pool is busy, no enough space for sun loungers. Most restaurants were not open often, strict rules on bringing in food and drink purchased outside the hotel. We were told we could not bring in bottled water, the hotel charges 6 times price of water outside. Wifi is almost unusable. The staff are good and helpful and organise a few good activities for kids.
Marcus Reidy
Airport ride 30 mins. We landed late so missed dinner service . Unfortunately the room was not what we had booked. Looking out to the front of the hotel, dark and dated with no balcony. We got moved immediately. Bright room with balcony looking out into the pool area. Bathroom dated . Food and service great, plenty of variety for half board. Promanad and beach just outside the hotel with a lovely wide pedestrian/ area. No bars except the hotel but plenty of good not expensive restaurants. Lovely beach with Atlantic waves and surfing. Will go back.
Sun Shyne
Went for a quick 4night stay to celebrate our anniversary but very eager to leave by the end. We were soooo very underwhelmed with everything. Would unfortunately not return, nor recommend it to my family or peers.
All inclusive? Sadly, no value for money here. All we could eat for breakfast was eggs, bread and pancakes. No other options made sense as breakfast, and all tasted bland. Drinks? Very limited options, eg Rum, Brandy, were extras as were most cocktails, eg mojito were extra prices and even those were made wrong. No sugar in the mojito and was given my own white sugar sachets to add to it! There were no snacks outside of mealtimes. Lunch was the best meal, more food options and a little tastier. Dinner? I added salt and pepper to everything for taste but also ate fries constantly to prevent starvation. Service? Only 2 staff members (?motsi & another bar guy that replaced my mojito) were nice & friendly otherwise we received rude, blunt “we don’t have the time for you” impatient attitudes from everyone else. It was sadly a theme with most of the staff members we interacted with.
Carry a bag to hide your purchases from outside shops to bring back to your room i.e water. They have their own expensive shop on site that they want you to use.
The room was def not a four star accommodation, three stars at a push, shabby, paint peeling, stains, not very clean. The bed was very comfy though. 20DH per day to hire the room safe!
I just asked hubby if he had any positives to add…..the pool & activities were nice, & the proximity of hotel to the beach….will update if he remembers any else! I am so very disappointed with this place.
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