Claire M (CM)
The only complaint we had was the way the female waiters were treated by the male managers at Macs snack bar. The female waiter was rushing around with no help from anyone else. The manager was sat doing absolutely nothing. We also tried to tip her and the male manager got her to give the tip back to us however we refused to take it. Another older male manager also came in and shouted at her infront of the restaraunt for no apparent reason. If it wasn’t for this, we would have rated the hotel 5 stars as we loved it and we will return. We will not however eat at the snack bar as it was not nice to see and created an atmosphere. The female waitress was absolutely amazing and so kind and deserved to be treated with absolute respect and more. There was another training female waiter who also laughed as the other female waiter was being shouted at. Food was good, just a shame about the male managers.
Stuart Jones
We only stayed here for a couple of nights on b & b basus and we found it very nice, the staff was pleasant and the room was nice, yes it's slightly outdated but don't let that deter you. We felt it had everything we needed, the pool area was lovely, the beach is a stones throw and there are plenty of places to eat outside of the hotel if your prepared to walk, even considering coming back for longer.
Niclas Eliasson
Location: Really nice. Close to the beach. Nice walk by the beach in both directions from the hotel.
Rooms: Very simple but clean and smells good. Beds are quite hard. Blankets not super nice. Free shampoo and shower gel every day but no free water.
Restaurants: We tried both the buffets and they were generally good. One day out of five I didn't find anything I liked. Breakfast is good. Tried the meat at restaurant Roma and it was terrible. Most of the other food was good.
Staff: Really nice overall.
The major downside with the hotel is the prices for water/soda/beer. In the end I was pretty annoyed with the high prices.
michael clayton
Just spent a week around Valentine’s Day not knowing what to expect after reading some mixed reviews of the hotel. The hotel is really nice Art Deco (ish)style building with an amazing frontage and a very welcoming foyer area.
Our room was clean and tidy with a view of the pool and suited our needs completely as a basis to explorer the beach and local area.
The friendly housekeeping staff provided excellent service.
We only purchase bed and breakfast and the food was of good quality, the waiting staff were very attentive and very friendly.
The Animation team were very friendly and full of fun around the pool and in the evening, special thanks to Jaguar, O’mama and of course Freckles.
We will certainly be coming back to see you again soon
Mick and Lavinia
Steve Garry
Cheap for a reason.
I had the unfortunate treat of staying here for 5 nights from the 26/2/25 during the day reception area is very dark an uninviting and so are the staff behind the reception zero personality and not at all welcoming. I was staying in room 4439 overlooking the pool. The corridors to the rooms are again dark and tiered looking The room itself wasn’t the best either again old and very dated. Bathroom had a bath and a shower curtain again not ideal. If you want a towel for the pool You have to leave a 100 dirham deposit room safe is 20 dirhams a day, The pool is heated which was a bonus although the sun loungers are plastic and not very comfortable. The WiFi is an absolute joke you find yourself moving around the hotel trying to find a good signal trying to watch Netflix or YouTube is impossible,
So let’s discuss food in the hotel restaurant, it was Absolutely horrendous I was all inclusive and ended up eating out locally. I’m sorry but there are some 4 star parts of this hotel but the room and restaurant and pool area is very much a 3 at best, I came here straight after a 3 week stay at the Riu takida beach hotel in Agadir and that’s a 4 Star hotel the difference between them is literally black & white my advice is pay the extra £500 and stay at one of the Riu hotels and eat decent food and have WiFi that actually works all over the hotel.
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