Darren Watts
We went here in early October for a family birthday.
The rooms were very nice and cleaned daily. on arrival only one room was ready which was fine as it was lunch time. the other two we had to wait for to be ready, one was about 3 but the final room was not ready till after 5. this was disappointing.
note to all the balcony sliding doors auto lock so don't be outside and close them.
food was amazing! drinks were fine although you have to pay extra for the premium drinks and ice cream?
location is nice but be warned its a steep walk to the beach and my mother only made this trip once in the week.
staff are friendly but this whole area is very German orientated. not many speaking English staff. but they were all A+.
overall the stay was lovely and we would go back.
Andrew Jackson
Rooms are acceptable but need some maintenance. We had a swim up soon so the pool was in good condition. The main hotel pool needs the tiles sorting urgently.
Again food acceptable, it's an all inclusive, set your expectations correctly.
Would only come for the swim up room until they do the maintenance on the main pool
Chantel Tamara
I stayed at this hotel for 5 days, the end of May. I checked in late at night and they had kindly saved a plate of food for dinner. The room is spacious and the bathroom is a good size too. I would have liked a few more pillows on the bed. The view from the balcony is lovely especially at sunrise. The beach is a short walk from the hotel. The room gets clean every day but had to request for more bottles of water. There’s a decent selection of food for breakfast, lunch, and dinner. The pool area is okay but on a windy day the parasols have to be kept closed so that they don’t blown away. The gym has decent equipment. The staff are friendly.
Natasha Bates
We spent 10 days here and thoroughly enjoyed our time here. It was a relaxed and quiet place. We had a room with our own plunge pool, which was lovely. Only thing to say here is it lacked finishing touches, and could do with some English channels on the TV for siesta time, or last thing at night. The reception team are friendly and helpful. We leave early in the morning, so we had the option of booking an early breakfast, so we can eat before leaving. A good idea, we think. This leads us to the food. The chefs should get commended on their cooking. We didn't have one tough piece of meat. It was always tender and cooked to perfection. Only little niggle is that the food wasn't always that hot, but it didn't ruin it for us. There was no bad stomachs with us or other guests that we know of, so no harm done. Another little thing is the labeled for the food wasn't always correct, so just check before piling your plate up. The waiting staff were friendly and always clearing your empties away. Lovely people. The hotel was kept very clean. They all worked hard. We had clean towels nearly every day, I think there was only one day we didn't get them. A bit of a language barrier, but we just let them do their thing, as they liked to come in and clean for you. Again, good service. The pools were checked morning and night, and cleaned in the morning. Cannot fault the staff here at all. The entertainment was good on certain nights, supersonic were fantastic, and the sax player and his singing partner (sorry for mental block on names) were our particular favourites. There could be a bit more lighting around the back, through the gate to go to the shops. It is rather dark there at night. A supermarket is situated at the front of the hotel, a spar shop to the back. Shopping centers are short walks and longer ones, depending on where you want to go and what for. There's plenty to accommodate near though. The beach access is a little tiring, as there's a steep hill back up, so if you have leg, back, knee problems, it's worth a note on that. Overall a very enjoyable holiday and would consider another visit back.
Sharon Stanford
Stayed here for 10 days never again this hotel is never a 4 star.
Got there toilet wasn't working plug in sink wouldn't work patio door wouldn't lock and the light was hanging of the ceiling.
The pool was dangerous the tiles were broken at the bottom how no one didn't cut there feet amazes me. The food was just basic and you couldn't use the lounge bar until the pool bar closed at 6.30 all of it is run on a shoe string. No facilities for the disabled the lifts broke down so all people had to use the stairs. So when people see the pictures on the internet it's all a lie.