borys jóźwiak
The hotel itself is good. There are few things to find fault with. The ladies cleaning the rooms and the hotel are fast and do their job perfectly because the hotel shines. The food is okay, nothing special but it is good and a big plus for life cooking because it is worth seeing something prepared fresh. There is a lot of entertainment that can be found here in the price of the hotel: ping pong, billiards, tennis, and dancing with retired Germans in the club downstairs who are quite stiff but when you wake them up a bit they are not bad. And finally the star of the hotel Michelle the receptionist is professional, she takes care of everything quickly and efficiently. People never wait more than 2-3 minutes when she is on shift. She should become a manager or director of the hotel. We love you
Darren Watts
We went here in early October for a family birthday.
The rooms were very nice and cleaned daily. on arrival only one room was ready which was fine as it was lunch time. the other two we had to wait for to be ready, one was about 3 but the final room was not ready till after 5. this was disappointing.
note to all the balcony sliding doors auto lock so don't be outside and close them.
food was amazing! drinks were fine although you have to pay extra for the premium drinks and ice cream?
location is nice but be warned its a steep walk to the beach and my mother only made this trip once in the week.
staff are friendly but this whole area is very German orientated. not many speaking English staff. but they were all A+.
overall the stay was lovely and we would go back.
lisyinyang
The hotel is in a great location, just over the road from a supermarket and a short walk to the beach. This was downhill so might be tricky for the very elderly or someone with mobility issues, but as I say it is only a short walk.
Happy with the food and drink, lots to choose from.
We had a triple room, and found this very clean and comfortable with a spacious balcony and lovely views. The only minor grumble was that there were no mirrors in the bedroom, just the bathroom. So it was a bit tricky when 3 of us were getting ready to go out.
The main pool was lovely and warm, which was great as it was January and windy! Small tiles were coming off the bottom of the main pool, but these are not sharp so would not cause injury, but just spoiled the look slightly and felt a bit gritty underfoot.
Staff were friendly and helpful, we were in a large group and they went out of their way to put us all together. I think it may have been Dagmar (blonde lady) who checked us in and she was great! We really enjoyed our stay, thank you!
Susan Macmillan
The service at this hotel was fantastic.
The hotel reception was very warm, welcoming and helpful.
The hotel was very clean and the cleaners work very hard to keep the place spotless and are all very nice and say hello every morning.
The chefs work very hard to offer beautiful food and the buffet is massive! The selection of fresh fruit, vegetable, salad, meats, dessert and breads is amazing.
There serving staff are very warm, welcoming and work very hard to make each experience at meals time relaxing and friendly.
Mario and Jorgio were our servers most of the time and were very polite, friendly and funny. They were exceptionally professional.
The hotel is absolutely stunning and we had a fantastic stay.
We had a room with a plunge pool and it was beautiful.
I woukd definitely come back and recommend others to come and visit.
Andrew Jackson
Rooms are acceptable but need some maintenance. We had a swim up soon so the pool was in good condition. The main hotel pool needs the tiles sorting urgently.
Again food acceptable, it's an all inclusive, set your expectations correctly.
Would only come for the swim up room until they do the maintenance on the main pool