katie pongratz
This was our second trip to Cozumel Palace. We were there end of February and had booked the loft room. While the view was beautiful and perfect for smaller families, we really enjoyed the rooms from a higher view. We're torn what we would do next time as the loft rooms were spacious and comfortable for our family, but we missed our evenings watching the ships and views.
As alway,s the Palace was very accommodating. Our 10 year old daughter absolutely LOVES the Kids Club and was very happy to be reunited with the staff there. They made wonderful memories together in both of our trips to palace. The coffee shop is still amazing, and dinner was phenomenal. We enjoyed everything we were able to experience during our stay.
The staff do a wonderful job remembering who you are, and are welcoming each time you see them. From dining, to pool service, or having assistance with scheduling dives, each person we interacted with went above and beyond. It is a nice, quiet, relaxing place with wonderful snorkeling and even better diving. We can't wait to return!
RRV
One of the most memorable vacations I've ever had. Not only was the stay amazing, but the all inclusive is worth it. All the activities and food/drinks are included, really can't beat that price. The beach was beautiful with so much fish right off the beach! Scuba diving is out of this world! No wonder it's a favorite out of most islands out there! The location is convenient for renting a scooter to drive around the whole island. Cozumel has stolen my heart 😍
Brad Johnson
Fantastic place to stay. It is very low-key compared to other larger resorts that we have been to. Service like all Palace locations was top tier. If you are looking for a beach experience, this is not the place, but this location makes up for it. Cozumel is about the amazing snorkeling and diving.
lisa von Bieren
Overall service was outstanding. The pastry chef is out of this world. La Gondola provided outstanding customer service. We especially loved the service that we recieved from Voctoria and Ivan. They bent over backwards for us. The hotel/employees are top notch.
Nikki Kaiser
We are just finishing up a week at Palace in Cozumel and cannot say enough good things. The service is incredible, and the entire staff is eager to help in any way we need. The facility is gorgeous, and everything is being cleaned and maintained nonstop throughout the day. We've enjoyed all the dining options and love the ease of using their app to make dinner reservations. One of our favorite places has been the coffee and sweets shop that's open all day long with specialty coffees, cheesecake, cookies, donuts, etc. Our daughter will miss the kids playroom where Yara, Mary and Diane engaged her with fun activities, games, crafts and face painting! It will be hard to leave! ** I need to add Leslie to the list of wonderful ladies in the playroom! We met her at the end. 😄
My Booking
