Dreaming of an All Inclusive Holiday?

Magomed Sajdajev

Decided to take my family here for Holiday. I am completely amazed by the quality of the place, the food was amazing, clean and loads of fun activities to do. Staff deserve praise, they are very kind and helpful, especially Anna who helped me and my family with enquiries and gave us tips on what should we do. Can't wait to come back and hopefully see Anna again, her customer service is on another level! I would definitely recommend this hotel to anyone who is looking to have great time.

Vivianne Carvalho

There is really only one word to describe this hotel: vast. The place is absolutely huge and anyone without a good sense of direction will get lost at least once there. That being sad the place is gorgeous and the service is amazing. The interior design does need a bit of a refurbishment, but that does not affect the experience of the place. It has a ridiculous amount of swim pools and bars with snacks spread throughout so one does not need to move much to get food or drink. Some bars did go out of glasses far too quickly, but it is understandable the logistic to keep all bars stacked with glasses might not be so easy to achieve. The food was varied and did cater for most needs. Only constructive criticism is the he lack of allergens information on the dishes which could easily be done. Totally recommend this hotel for a family holiday.

Michelle Welsch

The holiday was wonderful. We are really happy, that we found this hotel. We are really lucky, that the week was a full of 100. The animation gave us such a happy feeling, they all were very nice and we only can say, we will come again :) It made our Heart smile:)

Charlett Elcock

Just spent a week at this hotel, ignore any bad reviews, myself and my children had the best time! Rooms are so big, very clean and have everything you need. Entertainment team are great! So much to do here! Food is no different to most all inclusive resorts, there's plenty to choose from! Water park is great and live that they have a private beach. 5 star review from us!

Mansur Sajdajev

Great,Customer service. We’ve met Anna, a really nice lady which has helped us along our journey ,with her exceptional skills and nice attitude. We will be definitely coming back! And special thanks to Anna for her help to find our way along the hotel.

Kayleigh Morgan

Me and my five friends came here to stay for just over a week. I really wasn’t expecting a good experience based on reviews. I however was proven wrong with this hotel for the amount of money you spent it is worth it. There was five of us and they gave us connecting rooms so we were all together. The maids came in regularly made the beds, cleaned toilets and emptied bins etc. We had all inclusive and I will say the food isn’t 100% the best. We did eat out some nights but it was good to have some nights as there was different selections of food everyday for breakfast, lunch and dinner. The drinks were also good in all inclusive alcoholic and soft drinks. I will say at night it can be noisy when people are coming in from being out at 3/4am in the morning walking past the corridors your room is in but apart from that I found it to be quite quiet not a lot of noise. We didn’t have our veranda/balcony door opened a lot but for just over a week we got 2 cockroaches in the room which isn’t the worst. I wouldn’t know how it would be leaving the door opened a lot or during the night if warm. Beds weren’t the worse could still get a decent sleep on them. Hotel is at a great location with so much around you one of the best things about the hotel I would say. We did go to Siam Park, Mall & Markets which were located in or near Los Cristianos but there are taxi ranks all around the most we paid was around €10 & even bus stops that will take you there for free. I would overall recommend the hotel if away with friends or even a couple’s holiday away. I would say maybe as a family holiday you could probably find a hotel more suitable but if not still an okay holiday for a family

Kryten

We've been before and going again soon. The room was clean and maids in often enough. Last time, we got a full board deal and found food to be fine, plenty choice, but you'll still want to eat it occasionally.The restaurant is right in the basement really, but the decor is nice with palms and plants etc in a lovely setting, very spacious and airy. The onsite shop just off reception was helpful if you are self-catering, but everything is up to all inclusive if you want it. Location is OK, but not right in the very heart of things, but not that far off, really. Staff are great and very helpful. The pool area is nice, and the pool is well kept pretty good sun trap. Occasionally, a little fashion show turns up, and sales thereafter. There are lifts to all floors, wheelchair access, too. As I said, we're going back, we know what to expect, if it was bad, we wouldn't go. I'm looking forward to our stay there. It's three stars, and good enough as it's a base camp, really, rooms have everything you might need. Hope this is helpful to you..

Mark Kidd

The hotel is in need of some serious refurbishment. 3 foot of mould in the room by the door. Walking to the dinner room felt like a walk into darkness, poorly lit, and quite easy to walk into the offices of the hotel. The rooms do not have AC, so quite warm at night, you can hire a fan, you can also hire the safe key and pay for WiFi and hire the TV remote control. We did none of those. Breakfast was okay. I didn't eat any other meals there to comment on. Staff were all very nice, pools gets good daytime sun. It's very noisy in the night with people screaming and running about, shouting, tends to die down after 1000hrs. If you want a place to put your head and nothing more, then it will do if you want more than that, probably not the right place for you. Again, the staff were helpful throughout our stay

Aoife Roche

Rooms were clean and also cleaned regularly which was nice. Balconies are great and most have a nice view. No a/c or fans in the room unless you pay extra at reception for a fan which in my opinion should be included in a place like this. The pool is beautiful with lots of loungers but you need to be early to get one. The pool bar is also conveniently to the outside until a certain hour so you dont need to dry off before going there. Very spacious hotel.

T.A.G

Awful. Chicken bone in the swimming pool, no air con, have to pay for everything! Including a remote for the tv’s and fans even though the hotel didn’t have air con. All inclusive food was mid, however Jeeves the life guard was unreal!!! Man around the pool big fras was a good bloke. Neighbours…. Noisy. Lift smelt of wee. Walking talking was good to observe. Balcony couple…. Good couple looks, however wouldn’t want to look again. Cheers 🫡

Dave Wadkin

We went all inclusive and the food was limited choice and not very nice nothing really for the kids just chips although the snack bar burgers hotdogs and chips were a hit. The staff are amazing and the rooms clean and air-conditioning is good. There are a few pools closed off due to damage. The location is great we went out to eat at night plenty of nice places very close. It's a 3 star so it is what it is but if your coming all inclusive be prepared for the food. I would not go back

Amy McCormick

Can’t complain about this hotel as it was amazing for the price of it, however I did not appreciate the way I would be in the shower come out in a towel and I have cleaners there, I didn’t put my sign out so why they let themselves in I don’t know. And even when I said I would like to change please leave they spoke to each other and continued to clean. This happens on multiple occasions including while I was having a nap. What’s the point having a sign to let them know if there gonna come in either way. Other than this holiday down side the pools were good and staff outside hotels were lovely.

Megan Wright

Paid all inclusive which was a mistake as food options were very basic. Seemed that the all inclusive guests were not able to enjoy half of what was offered on the booking site. There is only one restaurant serving all inclusive guests. Not the multiple as described online. No baby changing facilities around pools and they are all freezing cold. My baby girl came home poorly and full of cold. Balcony missing a safety panel. Tiling is very dangerous in bathroom, slightest bit of water makes them very slippery. My nana skid the length of the bathroom

Anne Glennon

Great place to stay, we spent a week self catering. Rooms were clean, staff were super helpful great evening entertainment great location for the area for bars and restaurants. Some hints based on some bad reviews I seen before I went: - your room is cleaned every second day, you need to leave out your clean room sign. If you need extra towels they will provide them in reception or a cleaner on site. - the hotel is massive with multiple buildings and reception areas so one is always close, we did not find it noisy at all. - there are 10 pools at the hotel the main one is busy all day, the others are generally quiet. - buy mosquito repellent, there are lakes nearby and Alcudia has swarms of them, you can pick up the super strong one in the chemist across the road, paint yourself in it for the nightly entertainment. Overall we had a great holiday, would definitely return in the future.

Marcia Rice

home tomorrow and can’t wait, were at the water park side of the resort, the noise levels are so bad, drunk, screaming, shouting, gangs in the foyer. and outside the building. Really is so bad. Finding our apartment was a nightmare as not very well lit or signposted… an it was so far from reception, no staff on hotel building reception. everything is so far, it’s like a little town. Not much for all inclusive, literally just, dinner and slushes for the kids,, no sweets an have to pay for lolly ices etc. although it is a beautiful place and does have some great things going for it. what I will say is, the staff on main reception are so lovely. Canteen, staff really nice there too. Had enough of the noise tho, get me home!

Pauline Arrowsmith

Had a great time the hotel was lovely and clean. Had a huge choice of good food . The room was nice and clean. Our beds were made every day had fresh towels. Only draw back was the huge queues at the bar only had one member of staff serving. Apart from that the staff were very welcoming . Will definitely book again for next year

Tina Williamson

Hotel a little dated but was clean, and the rooms were cleaned every day. No welcome pack only a few cans of fizzy drink in the fridge & a bottle of prosecco which was fine. The location was excellent! The food was more than excellent! Plenty to choose from well cooked and lots of flavour. Beds and pillows very comfortable. Bathroom clean but again dated bath could do with renewal but still usable. Water pressure great. Amenities great! Staff in all service areas were brilliant.

Nikki Gilfillan

The rooms was good always cleaned the beds were really comfy. The staff was friendly. The definitely catered more for the Spanish than the Scottish u pay for all inclusive but can't even use one off the bars because they won't serve u if u are not Spanish. My husband was the only one that had food from the restaurant and he was not well for over a week had to contact doctors he was that bad so definitely would avoid that at all cost. The wrist bands didn't work at the time had to keep going down to get them to fix it. Keeped getting other people's toilet coming up our toilet so been out all day and come back to that is not good. It is in a great location not 2 far a walk to the beach and some really good shops. Love Benidorm but will 100%not be back at the magic Cristal park

Miggsy

We arrived at the Cristal Park Hotel in the early hours of Tuesday morning, during our check-in we the reception person didn’t explain to us what was included in the (Ultra Premium) band, how we go about the bus times for the other resorts, so the kids ended up missing out on visiting the other resorts as we only discovered their was a bus timetable on the wall at reception two days before leaving. The hotel it’s self is like walking back into the 1912 the reception area is out dated ie (Like the titanic lobby). Our stay here was wasn’t great we had to make our own entertainment (recommend to bring a speaker) as you will need it. Also we was not told about the games room for the kids until the last two days of the holiday, so the kids ended up missing out using that. As they definitely show more gratitude and respect towards the Spanish, and the entertainment every night for our week stay was more for the Spanish then the British, Irish and Scottish. We had to sit outside every night were there were hardly no chairs or tables to sit at, the Spanish was rude and disrespectful towards the English. The only staff that were nice towards us showing us gratitude and respect was the bar staff. The restaurants were lovely but always had flies around the food areas. The room it’s self on inspection there was dead skin and grime above the sliding doors leading to the balcony. And also there wasn’t enough deck chairs on the roof for all the guests. On checkout day: We handed in our wrist bands and we were unable to use them to get drinks once checked out. My overall customer experience was pretty poor and they definitely cater more towards the Spanish than the English. My overall rating for my stay: ***

Wallace Scott

Just got back from a week’s stay at the hotel. Like most we were worried with other reviews! I can say my fears were NOT warranted and we had a very pleasant stay. We had a lovely double bedroom with balcony, the room was clean (smelled of bleach on arrival) and cool with air conditioning. The rooms were cleaned daily and all staff were very helpful. The hotel has a very relaxed feel about it, yes it is a bit dated and the lifts run slowly but it’s a 3 star hotel! You get what you pay for and more! The food was a bit repetitive however every night we had multiple plates and always found something nice to eat. The queue for the bars can sometimes be a bit long but no more than 5 minutes, just be patient and wait. The beach is only a short walk from the hotel, loads of bars around too! Overall we would recommend to others, please don’t listen to the negatives, clearly these customers want 5* service wherever they go!

david carpeneter

Do not stay at this hotel supposed to be all inclusive,,,, never no drinks at the bar only lager no snack bar food is absolutely shocking. Would not feed it to the wild bore up the street. rooms are very very dated with crack tiles all over the floor bathroom bodged. fridge don’t work, no English TV channels. flush in toilet does work so have to wash your stuff down with a bottle of water. no plugs in the bath or sink. room damp it’s a disgrace to say it is all inclusive hotel don’t waste your money. You would be better off sleeping at the side of the road in a tent

Louis Hutchinson

Would definitely go back. The staff were great, the animation/entertainment team made our week such good fun. Loved having the music by the pool. Food was good as-well and the vibes at the bar were great. Good to have the shops/barber/tattoo place on site aswell. Would recommend to anyone wanting to have fun on their holiday.

Stell Kirk

Overall, it was a nice hotel. Food was quite bland in taste, for me, but my Turkish bf liked it. Entertainment was not as expected, but given the time of year, there were hardly any customers, so I totally understand on the hotels part. The location was a 10 minute walk away from the beautiful beaches and Entertainment on the strip was good. I highly recommend going to Sweet Corner for food and night entertainment. They do a great full English/Scottish breakfast too, with real pork. Sweet Corner also provide a free travel service to and from thos hotel as they are in partnership with them!

Jeff Tracy

Had the worst experience with this Hotel, first night I got there was very tired due to plane being delayed for 2 hours, I was told my room wasn't ready and they knew I was disabled as I was in a wheelchair, told them how much pain I was in and needed to lay down they told me to come back and I didn't end up getting my room till 2am, which I wasn't happy at all, Reception staff wasn't very nice to me at all after this especially the manager as I told him this was disgusting and unacceptable was told I would be compensated when I asked they told me no as it was only a few hours and we have you on camera, The rooms are very dated, There was no entertainment at all for adults at night time we had to go out most nights as was very boring just sitting by pool day and night, 1 night we were sitting by the bar near pool heard a very loud noise and as we all looked a piece of the building had fallen of from level 3 we went over just to have a look an wet took some photos an staff were shouting at us to go away and the cleaned it up quick was very lucky someone could of died!. The food was disgusting not much choice at all kids wasnt impressed at all and was very cheap when I did eat I felt sick, someone had told us last year alot of people got food poison eating from there, we ended up going next door most times to eat at Emporium or Pitstop which was nice food. Only good thing about that hotel is the staff in jewellery shop they were so nice and friendly and the cleaners were lovely to me. I wish I had paid a bit extra to stay at green nature resort and spa was which was next door they had so much more stuff to do in day and night and they had so many snacks at anytime. I could just go on about Pineta hotel but just be warned.

Aaron Smith

Won’t go again, Food is not catered to English drinks are set to coke Fanta or sprite, turborg beer, that’s it. Cleaners are thieves stole children’s crocs, handbags, money adult clothes. All out of suitcases. Aircon squeaking all night long Kids entertainment was none exists Only good thing was the pool. Defo don’t recommended,

Marija

My stay at this hotel had its ups and downs. While the rooms were clean and the staff was friendly, there was a major downside—loud music played until midnight or even later. This was especially frustrating since the hotel isn’t adults-only and there were many families with young children. The windows are old, not soundproof, so the noise easily made its way into the rooms, making it hard to get any sleep. The hotel doesn’t have direct beach access, and you need to take a shuttle bus to the beach. The driver waits for 20 minutes until the bus is full because he’s too lazy to make multiple trips, even though it’s just a 5-minute drive. He forces passengers to squeeze into three spots, crammed without air… He lets people board with open strollers into this small bus, even when there’s no space for people, let alone big strollers. In the restaurant, there is a children's section with small chairs and tables, but only one high chair for babies and younger kids who want to sit at the table with their parents, which is, of course, always taken because the restaurant is always full. The hotel needs renovation, and their citizens are always allowed to skip the line and are served first, even though we’re all waiting in line. Honestly, it’s not worth the money, nor the 5 stars it claims to have.

Paige Mountain

Had a 1 week family holiday, and WOW what a blast we've had, I have never met such friendly, kind hearted staff, everyone we had the pleasure to meet was so lovely, and wanted to chat, nothing was ever too much, food absolutely plenty of choice we never went hungry, room was fantastic, pools an beach amazing. Staff from security, to reception to bar and entertainment staff to the life guards and the hotel photographer 😁, we love you all and can't wait to see you again. Bar man, George and the life guards you will always have a special place in our heart

E S

Where to start… we stayed in the hotel one week. Couldn’t wait to go home. We paid for a superior twin room and upon arrival we were told that we were upgraded for FREE to a better room- ultra superior (looking at their website there is no such a thing). I suspect this theatrical move was a trick to get a tip. Like everything else they expect tipping: opening the umbrella at the pool (you can’t do it yourself because there is a part missing), bringing a drink to your table etc. etc. This hotel supposed to be 5 star but the quality is like 3 European star hotel. It’s supposed to be all inclusive but you have to pay for fresh juice(the guy who sells the juice is harassing all the guest all day long). If you fancy ice cream or popcorn get €4 ready. Also some parties are free but you have to pay for drinks. They run out of ice or snacks on daily basis. Many staff don’t speak English. Those who do will want to scam you and get you booked on overpriced excursions, photoshoots, massages etc. etc. Food is horrible. Very small selection of dishes. The same food everyday. Fruits very limited, musty cakes. They take your plates as soon as you stop chewing. Hotel is outdated, needs a proper refurbishment. Towels have holes, rooms are dusty. Pools need to be cleaned as there is vegetation on the bottom between tiles. At the kiosk in the main reception, the prices vary depending on the day and who serves you. Everyone wants to sell you something, there is no genuine kindness. I don’t mind tip those who provide a service but not everyone just for doing their job. We felt like we were just walking wallets. Entertainment was mediocre and no real effort was made to make it interesting. You can go to the beach by shuttle bus which runs every half hour. It is only 10 mins drive. Remember to take the towel from the hotel with you. You are entitled to 2 water bottles per day. Our freezer wasn’t working properly- needed defrosting. I would not recommend.

M. M

Let's talk about the good part. The room was large and clean. The aqua was for both adults and kids; even though, it is considered kind of small and mediocre. The food was of good quality yet wasn't that varied. Probably changed 2 items off the menu but that's it. They have almost the same menu daily. The beach was clean and the water was amazing once you crossed the first bit that had pebbles on it. Now what I didn't like mainly was how they favoured the foreign guests over Egyptians. Most waiters were hovering over them seeing their needs. I had to help myself out usually and when I needed their assistance, it was late. I hated that their menu was almost set. Either for breakfast, dinner or lunch. The drinks weren't the best. I believe, they don't like to add much milk to their drinks and I have to regularly ask for extra. The animation was really not that good. They usually have a half an hour show and not daily. Felt like their activity was limited unlike other hotels I have been to. All in all,it was a good experience, yet I think I might try a different hotel next time.

Abdulbari Rahimi

I had an amazing time at this hotel. Two staff in particular Ahmad and Ayman were exceptional. Their friendliness and services were top tier. These two gentlemen should be rewarded immensely for their hard work and determination.

Liliana Lino

My husband and i had a wonderful experience at Mitsis Rinela. I highly recommend Sea Front view room, we had an incredible view ans a lovely balcony to enjoy wine from free mini bar at evenings. The restaurants were very good, so we arranged all reservations before arrival, its easy from the website, and enjoyed all of them. The location is convenient, directly on the beach, and short transfer from airport, and public bus to the capital from the hotel. Would love to come back!

Mykyta Bilokon

Best hotel for your summer vacation. Very nice rooms, stylish design of the whole hotel. Beautiful beach and a ton of options for food. This was a very enjoyable holiday thanks to the brilliant team in the hotel. The staff and customer service helped us with our requests. Themed restaurants were delicious, and eating your breakfast by the sea is a vacation within a vacation. Great shows and entertainment. The sunset is amazing. Stunning. Simply stunning. The only disappointment were the photo team ladies, who on our last evening constantly jumped in the pictures and almost tried to push us out so they could take pictures for their clients. This was rude and unexpected. Especially since all other staff were extremely nice and careful. Rooms were nice and spacious, clean and well maintained. Overall, very very nice. Can only recommend.

Natali Topolska

We had an absolutely fantastic stay at the Mitsis Rinela Hotel & Spa! From the moment we arrived, the staff made us feel incredibly welcome. The rooms were spacious, clean, and beautifully designed, offering all the comforts we needed as a family. The facilities were top-notch, and the kids loved the pools and the beach. Speaking of the beach—it was simply stunning! The soft sand and crystal-clear water made it the perfect place to relax and enjoy the sunshine. The proximity of the beach to the hotel was very convenient, allowing us to easily move between the pool and the sea. It was an ideal spot for both swimming and lounging. One of the highlights was the incredible food—so many delicious options, and something for everyone, even the picky eaters in our family. The spa experience was a relaxing retreat for the adults, while the entertainment kept the whole family engaged. The staff were exceptional—friendly, attentive, and always ready to help with a smile. It’s rare to find such a well-rounded experience where everything from the service to the amenities exceeded our expectations. We highly recommend Mitsis Rinela Hotel & Spa for anyone looking for a perfect blend of relaxation, luxury, and family fun. We can’t wait to return!

Διονύσης Ντυρμύσι

From the moment we arrived to the moment we left, the hotel and all the staff were first class. We were upgraded with a god discount which was fabulous! Because our tour agency never informed us that hotel has stunning rooms with pool and reception assist to us immediately. Rooms were clean, comfortable, luxurious and well stocked. Every meal was tasty and delicious and they have a good variety, and the service is definitely 5 star. Special mention to the bar service, the staff is lovely, humorous and serves you really fast! Common areas are standing and pool area is spacious with plenty of sun beds, our own pool had a special bar service directly to the sunbed that was amazing. We will be back 100% next year - it’s a special hotel!

Dario S.

We stayed at a Mitsis hotel for the first time and our holiday was really beautiful. The hotel itself is really modern and stylish. The close beach is integrated in to the hotel area and really clean and nice. If you want to you can eat at something at any time of the day and the snacks and restaurants are really delicious. Our highlight are the people working there. Everyone is really nice and helpful. Especially the waitress in den lounge bar Anna Maria was there every night and really careful and funny. We can recommend the hotel and would stay there again.

Scott Rogers

We stayed here for 6 nights and thoroughly enjoyed our time here. The room we had was lovely. It needed to be painted, but it wasn't a problem. We had a lovely balcony, with a table and chairs and somewhere to dry your clothes. All the staff were friendly and helpful. We didn't go in the pool, we preferred to venture to the beaches which there are 2 not far from the hotel - 25 minute stroll on the promenade. We did get some drinks by the pool, and you needed to pay a €1 deposit for a reusable cup. They give you a clean, fresh cup when you get a new drink, and you can just ask for your deposit back when you dont want to drink anymore. The food was plentiful and was definitely edible, a choice of salad, fresh food from the grill, and pizza occasionally. We ate there most nights and it was different hot food every night. The entertainment was a bit of a mixture. We enjoyed the karaoke and the comedy show. We didn't enjoy the quizzes so much as they just didn't give as much entertainment in our opinion. Overall, it was a very pleasant stay at Blue Sea Costa Bastian.

Robyn Underwood

The reviews left by some people have left me shocked but clearly they have unrealistic expectations. This hotel is exactly what it is advertised as if not better. It is a 4 star hotel, with a good selection of all inclusive food and drink and very friendly staff. The place is very clean and well kept. The rooms are slightly outdated but they are cleaned every single day, air con is working and there’s plenty of space for 2 people in the standard rooms. The selection of drinks of all inclusive was surprisingly large with something for everyone (many spirits, liquers and branded soft drinks) and the food was pretty standard all inclusive, but breakfast was always very very good with a perfect all round selection of hot and cold food, fruit and cereal and bakery items. The poolside snacks are always good, especially if you have young kids that want a hotdog and chips before dinner time. The entertainment team are absolutely fantastic, especially tine! They were all so friendly and run many activities during the day for everyone to get involved in and have fun. They run something during the day and during the evening, they barely stop! The pool is lovely and clean, and you can get a bed very easily if you’re not sleeping in until midday! People complaining about the coldness need to get over themselves as it’s not a heated pool but I don’t know what they expect in a holiday hotel and you acclimatise very quickly! The only slight downside to the whole place is the fact that you can’t have lilos in the pool and the lifeguard is quite strict even with throwing balls but it’s not the end of the world. My one and only comment for improvement would be getting some parasols or shade cover for by all the sunbeds as none of the beds have any shade which my dad struggled with slightly. Overall this hotel is lovely and well worth staying, myself and my boyfriend were very impressed with the price we paid and the quality of the hotel, definitely worth it for young couples or relaxed families to have a cheap, fun and comfortable holiday!

Cooper King

We stayed at this Hotel for a full week and it is the best experience I've had so far. The All Inclusive deal was 100% worth it! The food was also very interesting with all different types of food and even drinks on Tap!!!!! The Hotels pool was well designed with mix of shallow and deep areas as well as some islands to help create an obstacle for kids to swim through or around. The lifeguards were also very amazing, they prioritise safety and fun at the same time. I even spent ages talking to one of them. By far the best but of it all was the Entertainment, the entertainment crew were absolutely amazing! Not only were they hilarious but they were also incredibly friendly to us even calling us their favorite family at the time. If I had any regrets then they would be not tuning in to the entertainment for every second it was there!!!! Thank you so much to you and your lovely staff, I hope to see you all again :)

Paige Amy

Lovely little hotel, with wonderful staff. Location is a bit of a walk from a decent beach, the beach it's self is worth the walk. Food isn't the best here, but there are plenty of restaurants near. Nice little hotel if you want something a little quiet & you don't mind getting your steps in!

kevin flower

This hotel is a health and safety nightmare!! We are currently staying in this disaster of a hotel. On arrival to our rooms they are not to the standard they appear in the pictures with damage to the tiles, walls and flooring all around the hotel. We normally would have looked past this however on our second day we decided to hire the upgraded sunbeds only for one of them to completely collapse on my father who is 65 years old and disabled. Please see pictures attached. The attitude of the staff was very much of the mind set of sorry it’s never happened before, and with an empty promise it would be fixed. No engineer has been to repair the bed, it has been reassembled for the next person to fall victim. It the fell down again an hour later! And and still no one has been along to repair it. The food is very limited and not to a very high standard and the ability to get simple things like food and snacks during the day is strictly limited to the pool bar with no drink stations available around the hotel meaning everyone has to join the line at the pool bar. Please also note the ac in the rooms is a fictional service and all three of our rooms are hot beyond belief. We are now two nights in to this vile hotel and will be looking into moving hotels before our holiday is completely wrecked. DO NOT BOOK THIS PLACE! Thank you for the generic reply you issue to every guest with an issue. I expect this hotel to be a safe environment for my family for which it is not. We shall be checking out early

Laszlo Toth

We spent a marvelous time in Hotel Blue Star. The hotel takes place a prestigious position in the city, close to the most beautiful beach of the sea. The hotel rooms are clean and comfortable. The staff is kind, helpful and really professional. The all-inclusive restaurant caters to all needs - and above that you could ask for - with its delicious and varied dishes. Regarding helpfulness I would like to enhance Sidar from the reception staff. Resulted from our travel agency negligence we encountered really serious difficulty on our trip to back home on 22nd of October. We did not receive the right code necessary for fly check-in from the office, and the officials were „certainly” unreachable . We could manage our problem exclusively with the help of the man at the reception, Sidar. He looked tirelessly after the possible solutions on the net, provided new alternatives, called for hours with the airline directly. We are grateful for his help and professional work. I can recommend the Blue Star hotel to everyone wholeheartedly.

Mohammed Banares

Just returned from Alanya. 11 nights from 6th to 17th October. For a 4 star hotel and in relation to the price I think the hotel is exceptional. 10th trip to various locations in Turkiye and this hotel had the best quality and variety of food of any hotel we have stayed in. Don't believe the stories of food poisoning from another review because I was there at that time and it's nonsense. We are from England but the majority of the guests were from Poland or Russia but no problems whatsoever. Only downside was that the lifts are small and the bed mattress was a little dodgy on 1 side and the room safe is an extra £2 per day but these are minor issues. Massive bonus was no towels on the sunbeds for reservation and they were strict. Food was varied and very good. All staff had a great attitude. 10 to 15 minute walk to the beach (no 5 on Cleopatra beach). Shops in and right outside hotel. We booked excursions from outside the hotel (choice of 3 very near hotel) and paid very low prices. Overall great hotel for the price although some guests always end up with a dodgy room but not for us. Evening shows and entertainment every night except Sundays.

Irala Ira

First things first: front desk - very nice and we’ve felt welcomed. They offered us a family room instead of two double rooms - they even had a form to write that we agree to change the rooms (I guess because of previous experience with complaint about changing the room without the confirmation). The general state of the corridors - quite poor, a lot of scratches, some light damages and not very welcoming - the age of the hotel was visible by it. The room itself was alright besides the air conditioning - it did not work in the bedroom, the service was twice and “fixed” but still only the fan worked. The restaurant was nice, the food was quite various and looked (quite) fresh, but be careful for the silverware and tablecloths - the service used them to wiped out the tables and put them back; silverware was on the tables all the time - day and night so it’s better to get the fresh ones. On the second day my friends got sick - vomiting all night and throughout the day, stomachache. Me and the second friend was okay - even though we ate similar things but the “sxx on the beach” drink - the friends who got sick, drunk per one the night before. Electrolytes and strict diet helped but after that we did not trust all of the food. The only things that was the most arrogant thing was the state of cleaning of the corridors, the plates and left food by guests on the stairs was not cleaned by the cleaners for 4 days at least. When reporting to the front desk and promises about cleaning it, they only did it after the next 2 days, so it took them to clean the stairs for 6 days… If only it could be done everyday… The room cleaner, Buket very nice and did a very good job. The entertainment team was very focused on Russian guests - they tried to talk Russian to everyone. The spa / hair saloon zone: please use your common sense when making a leaflet for your polish customers - such a huge linguistic errors in your advertisement made me laugh very hard, in a bad way. All together: all of the minor things matter and I if I could choose once again a hotel in Alanya, I am not sure if I would stay there; the price was quite fair for the days and location but not for the hotel.

Tereza Turková

The hotel is really nice and the people working there were also very pleasant. 750m away from the beach is doable on foot as well. On the other hand is the hotel like a labyrinth, so be careful.

misko Krastavcic

This hotel is amazing! Sure the ac might sound like a old bird but the rest is amazing! The pool is amazing and the slides, oh my they are fast! I loved the food! Their cakes were amazing, don't believe the people with their bad reviews. The location, well let's say it's poor but atleast they have the stuff i like. The Internet is not really good but hey, I'm still in the hotel and darn, the service is decent i guess but yeah. Why do people hate this place? Eh the slippery floors are pretty annoying but i got used to it. Good hotel, but lots of cats. I mean the elevators suck but the lobby is beautiful!!! Cleopatra beach sucks because well, cyprus is the closest island and it is it's own country but it's fine. Amazing experience with my mother and Antonela Pozdrav iz Hrvatske!

the weirs

The place is a maze it's that big,the food was awful in both restaurants,the big restaurant the food was just repeated and didnt look as if it was cooked and in the smaller restaurant the breakfast was the same there the bacon and sausage was only part cooked. the small pool bar wasn't stocked very well, and you have to have a wooden token (which you pay for at check in)to be able to get a drink from any of the bars. The pool area floors are super slippy. The staff that clean the rooms are brilliant except the rooms do need to be painted in places and the sofas which can be used as beds need the stains cleaning and removing as they are disgusting.the catering team doesn't seem to want to be there and don't talk.we ended up eating out most of the time which when you have paid for an all inclusive holiday was very disappointing.we won't be going back ever which is a shame as the location was ideal. Definitely do some research about the hotel before you book to stay.

Elizabeth Drew

A lovely holiday at this hotel. The rooms were spacious and well equipped and it was good not to pay extra for the safe. There was a wide choice of food at all meal times but I did find the speciality Italian meal a little disappointing. Great pools and we never had a problem getting a sun bed whatever time of day I found the location to be good as there was a variety of walks from there but some may feel there's not much around if wanting night life. The free shuttle bus was very handy.

Naomi

Just returned from a 7 day holiday with my two daughters ( 7 & 22months) and my mother. There are so many lovely things about this hotel. The rooms are spacious, clean and modern. There was lots of wardrobe space, a TV and a nice big bathroom. There was tea and coffee facilities and a big safe. I cannot fault the room whatsoever. There are 4 pool areas you can access therefore there is enough space for the many guests staying at the hotel. We went down to the ocean view pool but found it to be colder than the others and was too deep for my young children. The rest of the week we spent by the kids pool which has different water features in for them to play with and was only ankle deep meaning they were safe to play. The main pool was always really busy but there were at least 3/4 life guards walking around the pools all day. The main pool had lots of activities going on all the time and had a nice atmosphere. The first evening we went to the Terra Cafe which is the biggest of the buffet restaurants, it was extremely busy which meant food was cold by the time you go back to the table after waiting in the queue. We opted to eat at the ocean cafe the rest of the week, it had a much calmer atmosphere and no queues. There was entertainment every night which varied from live music to acrobats. I cannot fault the entertainment that was provided and the staff. They got everyone involved and every evening started with a mini kids disco. My family had a great time every evening, my daughter made friends and played in the arcade. The hotel felt safe and staff were always around talking to guests and interacting with the kids. The staff overall were amazing. They were friendly, helpful and attentive. The bar staff were also brilliant and remembered our drinks order every time! My only gripes with the hotel would be the flies, they became frustrating especially during lunch when trying to get snacks at the bar. The main buffet restaurant could also do with opening earlier to stop the rush of people going in between 19:00-19.30. The entertainment started at 20.30 every night for the children and if you didn’t get there early enough, you wouldn’t be able to get a seat therefore, everyone rushed the restaurant at 19.00 when it opened. For the sheer amount of people in the hotel, they could do with larger buffet areas. Would recommend this hotel especially if you are going with family. Our overall experience exceeded our expectations and we would absolutely choose to go back when we return to Golf Del Sur!

Damian Kowaluk

Very good location if you're looking for a quiet and chilled holiday. Food was great and something new every day. Staff was great, always smiling and willing to help. The only down side was shutting the pools down at 6pm and poor entertainment. If you don't have full inclusive there are restaurants to choose from that are affordable too as the whole island is approx 20% cheaper than the rest of Europe.

Anthony Morley

We recently stayed at the Alua Atlantico Golf Del Sur and had an overall enjoyable experience. The hotel was impressively clean, and the music around the pool area added a vibrant and relaxing atmosphere to our days. However, there were a few drawbacks. The main restaurant had a noticeable issue with flies, which was a bit off-putting. On a positive note, the smaller buffet restaurant was much better, offering a more pleasant dining experience. The pool bar, although a nice spot, was often busy, and there was a noticeable lack of replenishment of snacks, which was disappointing. We also found that the All Inclusive Plus package wasn’t worth the extra cost, as it didn’t offer significant added value over the standard all-inclusive option. Despite having a good time, we’ve decided not to return to this hotel. Instead, we’re keen to explore other options in the Golf Del Sur region for our next trip.

Mathew Downes

Hotel was clean and tidy. Receptionist upon greeting were lovely and very helpful. Restaurant and bar staff were great and Ruben in entertainment was amazing. He had time for everyone and provided what he could within control. Dino the lifeguard well….. aggressive, slapping his hands to guests when angry, don’t like British female guest. Falls asleep on his chair likes to close the pool early. Leaves the pool 20 minutes early so he can get changed so he can leave on time which means the pool is unmanned. Needs to learn to be professional.

Oana-Catalina Hurmuz

During my recent stay at BLUESEA Lagos de Cesar, I found the experience to be acceptable, though far from outstanding. The hotel met basic expectations, but there were several areas where improvements are clearly needed. Firstly, the cleanliness of the rooms was satisfactory, but only just. The housekeeping staff seemed to do the bare minimum, with the rooms being cleaned enough to be presentable, but not sparkling. There were occasional missed spots, and the attention to detail was lacking. As for the food, this was a mixed bag. While some meals were decent, there were noticeable instances where the ingredients didn’t seem fresh. This inconsistency detracted from the overall dining experience. The breakfast, in particular, often featured items that appeared to be past their prime, leaving much to be desired in terms of flavor and quality. On a more positive note, the drinks and cocktails were free, which was a nice touch. However, their quality was very low, clearly made with cheap ingredients. While it’s hard to complain about free beverages, the taste left a lot to be desired, and they didn’t add much to the overall experience. In summary, BLUESEA Lagos de Cesar provides an adequate stay but lacks the finer touches that could make it a memorable experience. If you’re looking for a no-frills option where you can manage with the basics, this hotel might suit your needs. However, if you're seeking quality in both food and service, you may want to explore other options.

Sue Howard

Great food and plenty of variety, too. We are staying all-inclusive in October. Good value for money. Could do with more information about what's on in the local area 🤔 Wine not so great 😕

Shirley Wright

We absolutely love this hotel. Have been visiting 2 a yr for the last 16 yrs and have seen vast improvements. The staff right from management to cleaners are polite and friendly a great credit to Blue Sea Lagos de Cesar. The entertainment this last two visits was absolutely excellent, Dumi leaving will be a big loss to the hotel. It would be lovely to have drawer space in the rooms and air conditioning in the main bar, and although I understand the plastic tumblers round the pool it would be nice to have proper glasses in the evening, just adds a bit of class to our drinks. Apart from those wee issues the hotel is exceptional. We have already booked for next March and Sept and its 3 couples. Thankyou Shirley Wright

Laura Teagle

Last minute holiday booking. The hotel is well located for small shops, the beach (black volcanic sand) and restaurants. A very good, cheap, bus service was available at the bottom of the road. The hotel itself is very clean, simply presented with very polite and helpful staff. The bedrooms are simply decorated, with super comfy beds. Bed and bathroom linens were changed every other day. Rooms cleaned daily. Standard size fridge also in the room. We had a room on the 2nd floor, overlooking the pool and with a sea view. Wonderful view of the setting sun each evening. Pool area was very well maintained and there were plenty of sunbeds AND umbrellas. 1 umbrella or every 2 loungers. The pool area is closed overnight. No access in the morning (doors locked) until the restaurant was closed (10.00). None of that dreadful scrambling to put towels on the sunbeds at stupid o'clock in the morning. My husband was extremely impressed by this. The food was plentiful, always hot , if a little repetitive. Good amount of choice, catering for all tastes. We would certainly go again.

Marietta Belgrau

We got a standard double room for 2 adults and 2 children which is fair to say wasn't adequate. Food was not great, out of buffet for every meal there was potentially 2/3 nice items and rest of the food was flavourless and what I can only describe as poor quality, no drink served in the restaurant, just soft drinks. Kids pool was really good and amazing way to spend a day, also the shuttle transfer to the beach was a plus, however any shops were about 25 minute walk away from the hotel and the shop in the hotel has barely anything in it so if you need something (which in our case was formula and nappies) it's some distance. Staff were trying to be helpful, particularly guys in reception, very good!

Lauren Wright

Great value hotel. We had a lovely holiday with the children here. If you arrive with you’re paying for a 3* hotel in mind you won’t have any issues, I think some people think they’re at a 5* when leaving negative reviews. The food was lovely with lots to choose from, there was always something to eat and a good variety of meats. There was plenty to choose from with the drinks so no issues there. Lots of pools to choose from which was great with the kids, a lovely beach a walk away from the hotel and a park on the resort. The place was clean and the cleaning staff were very friendly. The hotel reception staff were great and very accommodating moving us room to one with a balcony upon request. My only issue with the hotel and our over all experience was the kids club staff, we found them to be very rude and some of the activities were at a charge, which is ok but if your don’t have cash there is no ATM on site. On our last day one of the kids club staff actually stood at the gate not letting anyone in unless they pay €10 for T-shirt making. There was no letting the children in just to play and not participate in the T-shirt making. I would have liked to of put 5* and resolved my issues at the hotel but unfortunately I didn’t have time to speak with reception before my bus arrived. All in all we had a very positive experience here.

Tracy Cozens

Food lovely and lots of variety. Restaurant staff work really hard. It’s actual Pepsi Max provided at the bar and in the restaurant and is self serve. Pool at the back of hotel was warm which was great.. Room cleaned daily but I did get bitten by something. it would have been useful if they had provided with more explanations when checking in as didn’t realise the other pool was across the car park and the daily activities were shown on a screen near the stairs. Evening entertainment not the best.

Alex Largeanu

Very good overall experience! 1)Food & Drink Food was great and the menu is changing every day during the week. Plenty of meals to choose from and we always found something good to eat. (There is plenty of space for improvement in the desert section and also in the way the restaurant operates) Food was always tasty and fresh and also the restaurant working hours are a big advantage (you will never stay hungry or miss a meal). Variety of drinks at the bar Definitely worth it for the price and considering that this is a 3* hotel 2)Sometimes overcrowded The hotel has a very big accommodation capacity (rooms and beds for people to sleep) but during my stay there is seems that the services ( restaurant and bars and entertainment stage area ) are struggling to keep up. Staff working hard to please everyone and seen customers become a bit wild and inconsiderate by blocking other people's view. 3) Just as a suggestion towards the management next to the entertainment stage I would say that you need a few Bug/Fly killer ( electrical device to eliminate the bugs) 4) Entertainment Kids club/kids entertainment is absolutely amazing. The entertainment staff is great and the kids can have loads of fun and have plenty of activities suitable for all ages/genders. Loads of activities and competitions for teenagers and adults as well. Different shows every night after the mini disco and bingo. I've seen a lot of areas that would need improvement and would help the hotel improve their customer service and improve the way the hotel operates and could be helpful. So in case any of the managers wants to get in touch just send me a private message and we can chat!

David

I would recommend this hotel for a family holiday, it is fairly priced and has plenty of activities to keep the children entertained. The only negative point would be the location which is slightly remote, but there is a beach about 15 mins walk away. This is not 5 star luxury so do not go there expecting that level of comfort.

michelle l

I love to go to Hotel melia benidorm. Very lovely hotel. Very spacious. Amazing pool area that looks beautiful all lit up at night. Amazing views from the rooms which have a very spacious balcony. The hotel has very nice facilities. I didn't use the restaurant this time round, but it can be very busy. I loved going into the cafe bar at night with my family. They have a lovely group of servers in there who are definitely an asset to the hotel: Fernando, Jose, Lydia, and the other lovely girl who was serving who we unfortunately didn't catch her name but they are all so friendly and make it a very friendly environment for any patrons coming into the bar. People from all over the world frequent this hotel, which adds to the appeal.

Elaine Clarke

Flies on food not covered up! Lift number 2 had fresh blood on its wall for 3 days until I told reception...so they're not being cleaned every day. Only 1 chair on the balcony...got another 3days later after complaining twice daily! Not enough cups at breakfast.. people walking round looking and staff not very interested. On the other hand... Reception staff were very helpful and polite. The main area of the hotel looks lovely with all the greenery. Lifts were all working as far as I know. Pool is large but area not big enough for all the sunbeds.

Lisa Marsden

We came for a friends birthday 11 ladies. The hotel was absolutely beautiful, clean, friendly staff, great terrace bar ! Pool is beautiful too and no problems with getting a sun bed. The area itself is great - far enough from the strip so not to hear the partying but close enough to walk or a short taxi ride to the night life! The night life is brilliant. Look, it’s not luxoury but it’s certainly not bad at all it’s so much fun ! We were so worried about pick pockets and mugging and dodgy people in the clubs but saw none of that. Honestly had the best time !!

James Withers

Reception is very nice, and the service was good. Sofa's very grubby. The rooms are in need of updating and worn, but the size was ok, and they were quite clean. Air con poor Sounds like needs a service. Vid attached for the sound Restaurant food was quite good and reasonably selection but not enough for me to eat there 5 night in a row. Pool area quality A 3.5 star hotel. 4 star if the rooms were updated

Danny Britton

Very nice hotel. Pints of beer handed to you in a frozen glass straight out the freezer. The food was really great. The main restaurant was buffet style, and all the meat (atleast 5 types of meat/ fish) was freshly cooked on a hot plate infront of you. An example for the meat would be T-bone steak, pork chop, lamb chop, sea bass, salmon fillets - this was all available during the same meal time! That’s along with all pasta / rice / lasagna dishes, curry dishes, pizza/burger/chips/nuggets/croquets dishes, vegetable dishes, salad/10+ cheeses/ salamis and cooked meats - again, all at the same meal time! Also being able to get nice food served fresh to you at the main bar, and the pool bar was a nice touch. I would highly recommend, we’ve already booked for the same time next year.

Adeel Khan

So for the most part, the hotel is great. Although, we did get put in a room that has quite a smelly toilet. This was the “Sea view room” so I’d probably avoid that next time. They’re quite inconspicuous about their rooms, no photo to show exactly what room you’re booking and If you’re booking for 3 people, you’ll end up with one sofa bed which they don’t make clear at all. Other than that, no complaints. We had an amazing time and the staff and overall service were really nice, very accommodating and helpful Lots of great activities especially liked the shows every evening.

Mike Fahy

My wife and i had a fantastic 12 nights at this hotel! Our highlights were: The staff: from the waiters, particularly Fatih, to the entertainment team (Sunny and the other guys) - a fantastic dedicated team who deserved their tips 👏 The entertainment: an amazing theatre with simply the best entertainment at any hotel we've stayed at, and lots of activities during the day - my favourite being adults football which I couldn't get enough of 🤣 The hotel: amazing location close to beach and town, beautiful views and fantastic facilities The SPA: the best way to start day one 💆‍♂️💆‍♀️ My wife is pregnant and they ensured she had a pregnancy massage and looked after her really well The food: so much variety! Thanks so much for making it a perfect trip and we hope to visit again with our child 😁 My advice to those complaining about rooms: if you want to be certain of getting a room with a view, upgrade!

Jessica Knowles

An absolutely stunning hotel! With amazing staff and a gorgeous views of Oludeniz. The rooms were small but perfect for me and my partner, very modern and cleaned everyday. The food was lovely with lots of variety. Free entry to a waterpark and bus down to the blue lagoon. The place was super clean and not too crowded, very relaxing and lovely to chill on the evenings with entertainment. I would definitely come here again!

Jim Mcintosh

On arrival 6 July 2024 wit four adults and two children aged 12 and 15 we were allocated two rooms in the Neptune building 4402 and 4404 which are bit lower down than most of the other sections. The rooms here are pretty small with not enough storage space for three persons but we're OK for us. The hotel is not as luxurious as other five star hotels we have stayed in in Antalya and could do with some refurbishment maybe four star or less not five. The food was not the best we have had compared to other hotels, but these were more expensive. All the staff we encountered during our stay here from all departments were excellent, very friendly and helpful and a credit to the hotel, keep up the great work. My grandchildren loved the flumes which could have been on more. My son had a few complaints which he raised with managemet and they were moved to the luxury block but we were left in the Neptune block which was very disappointing as we booked and travelled as a family group. At least they changed our band colour so we could visit them. The hotel was very good value and we had a great time and will consider returning again but only to the luxury block area. Your staff are amazing and work very hard. Our housekeeping in room 4404 was excellent and deserves a mention.

Jo Eva

Absolutely love this hotel! Set near Babadag Mountain, you have stunning views over Oludeniz and the sea. The rooms are clean, the food is lovely and the staff are friendly and helpful. We ended up getting here in the early hours of the morning and had a free room upgrade. If you have any mobility issues just be aware as due to the beautiful location there is a steep hill and lots of steps to some of the rooms, but there is also a lift that can take you up and down so you don’t have to walk. There is a free shuttle bus service every day to both the beach and the Aquapark and if you’d like a taxi, one will arrive for you in minutes. For an All Inclusive hotel, I must say the food has been excellent. It’s been varied and delicious every single night. My partner eats a mainly carnivore diet and I’m a vegetarian and the food has catered for us both in abundance each night. They have different themes for the food so we haven’t got bored of it being here for 2 weeks, which we have in previous hotels. The staff are absolutely amazing. In fact, we would say that they have really made this place. They are so kind and friendly and they just can’t do enough for you. They are always in hand to help if you need anything and the restaurant staff are so proactive, giving you an excellent service getting you drinks (sometimes you don’t even have to ask), so you don’t have to keep getting up. It feels as though all of the staff here genuinely care about you and want you to have the best holiday so they will do whatever it takes to make that happen. We are so happy we came here and it’s been our most favourite holiday ever. We will definitely be back to this hotel every year! Oludeniz has also been a wonderful location with so much to do in such a small area. Thank you so much to everyone at Orka Sunlife for making our stay here so wonderful. You have truly captured our hearts and we are so grateful for everything you have done for us ♥️

Vera Hull.

I’d never gone alone on holiday before. Staying here was so much fun. The staff were - all AMAZING. So helpful and friendly. The room was perfect. The food was Amazing. Really enjoyed the variety of options everyday. Can’t fault it. Would stay again.

Lauren McMillan

The staff were extremely friendly and welcoming. It’s really easy to book a taxi as you just ask at reception and it comes within minutes. The pool is lovely and deep as well as quite cold which is perfect for the heat. Food was edible but nothing spectacular. Our room was not the room shown in the photos and were were at the back of the hotel on the ground floor, we expected an apartment but were given a bedroom/bathroom. We had several cockroaches enter our room which is to be expected for ground floor however our room absolutely stank when we arrived and didn’t stop smelling until it was cleaned again after two days and quickly returned later that evening, we think it may have been the drains. The pool and pool area was lovely but definitely not enough sun bed for everyone and no umbrellas. There is no aircon and we had to pay €20 euro to use the safe plus a €10 deposit. The location is very hilly and about a 20 minute walk away from the nearest beach. All in all we had a lovely time and could not fault the staff at all but the bedroom did let it down in the end, however we would consider staying here again purely because the pool area and staff were lovely and for the price it’s definitely worth a visit. Alex and Jesus were very welcoming and helpful. We were able to leave our luggage and have somewhere to stay even after check out whilst waiting for transfers with the offer of continuing the all inclusive for 10€.

Jordan

Staff were fab! Enjoyed sat by the pool. All inclusive was basic but there was always something to eat. Met some lovely fellow holiday makers. Only problem was the room being too hot and the fan not doing anything so we couldn’t sleep, although that might not be for all rooms.

Linsey Watson

Just spent 10 days in this hotel. After a little blip at the start were our room wasnt ready and we got sent to a different hotel I found this hotel to be good. Nowhere near as bad as some of the reviews say. Food was edible lots of choices to pick from we had a fussy eater with us and she always found something to eat. Pool was clean. All staff friendly and welcoming. Rooms cleaned every two days. It is a little out of the way and up and down a few hills however its a nice walk to and from the strip if you're able. Only downside was the beds but to be honest I'm yet to find a comfortable hotel bed. I'd go to this hotel again and would recommend it. Cheap and Cheerful.

Brian Munro

3 star hotel. Bit dated but we got it quite cheap so expected this. Food wasn't great and choice was limited. 5 euros in any taxi down to the strip, unless you like climbing up steep hills. Overall you page for what you get and it was worth the money. Finally, staff where great and always eager to help. Would go to this hotel again

Sally-Anne Sharp

We’ve just come back after 7 nights away. The apartment was super clean, spacious and comfortable. They were cleaned every day and always lovely to come back to and chill before dinner. The resort is lovely with a very Lanzarote feel to it. Very well kept and clean. Pool was gorgeous, yes cold but as soon as we were in it was perfect. The kids and I enjoyed our swims. The sunbeds are great and plentiful, no real need to reserve any (for a change) The main eating area was well organised and we sat out in the balcony/terrace area every day. The food was great, always stuff for kids, not just chips and nuggets. They ate gorgeous salads, grilled chicken, lamb etc. breakfast was stunning with fruit, selections of breads and yes a good fresh cooked breakfast (English bacon if that’s your thing) We strolled through the shops (no hassle to buy) to the beach and had a fabulous time in the waves! Everyone is friendly and fabulous to walk the whole coast line .. gorgeous in the morning or at night. We did a boat trip and had a great day out at sea and on a remote volcanic beach. We swam, ate on the boat and enjoyed feeding/swimming with the fish. All in all it’s been the best family holiday we’ve had for a while. Both the kids and us feel chilled and relaxed with nice sun-kissed tan for October. We will definitely come back and would stay again at the same hotel, Los Zocos.

Glenn Hughes

We are just leaving Los Zocos on our way home. The hotel was fine the staff were amazing and it was incredibly clean. My biggest problem with the hotel is that we booked here because of the free access to the water park sold by jet2. The issue is they don't tell you that all the rides have a height limit of 1.2m. which my youngest is under so we didn't go. The food is not so great, breakfast was what it is. Lunch and Dinner was not great. It's also like a school dinner hall, anyone with sensory issues would not cope. The great thing about Lanzarote is the restaurants are extremely cheap. We eat out every night and paid on average 60 euros for a family of 4. The rooms are functional and cleaned daily although we kept having to ask for more towels as we were only given 2 every day. The pool area is pleasant but the pool is not heated and even though the staff clean it. The 2 times I ventured in I had to pick people's hair off me. All in all we have had a great holiday my recommendation would be to use this hotel as a B&B.

Roxana Nour

We had a great experience at this hotel. It is nothing out of ordianry, with regular all inclusive food , theme nights, but you can find something for everybody. Have realistic expectations/price paid and you will enjoy it. It has 2 pool areas, one quiet and one with music, both have children pools. Thank you all for our great stay!

Tom Espey

Just returned from 2 week holiday. Family of 4, was in a junior suite which consisted of living room and 1 bedroom, kids were on sofa bed, not really big enough for teenage kids. However, that aside, very clean and quite spacious. Helpful staff, friendly bar staff( special mention to Mary, always helpful, Angie and Leo). 1st time all inclusive, food good with themed nights and nice Chinese buffet option. Kids disco every night at 8.30pm and always a show on for all at 9.30pm. Three pools and plenty of varied activities throughout the day if you wanted to stay around the hotel. The animation (entertainment) team are excellent! Paddy, Flora, Kriztian, Ava, Chloe and new start Marina who replaced Leo who was brilliant and all very friendly, special mention to Yohan, brilliant with guests especially with the kids, mad as a hatter but made us all feel very welcome, those guys made a good holiday into a great holiday!!

Bradley Liston-Head

I recently stayed at Los Zocos Lanzarote and had quite the experience! First off, hats off to the staff—absolutely brilliant! They were always friendly and willing to help with a smile. Now, the rooms… let's just say they are a little tired, but hey, it's all part of the adventure, right? The food was fantastic—plenty of variety and delicious enough to make me forget about my beach body goals. The gardens, though, deserve a special mention. They are beautifully maintained, and you can see how hard the gardeners work to keep them in tip-top shape. It’s like walking through a tropical postcard every day. My daughter absolutely loved Zoki! The entertainment kept her smiling and happy, which made our stay even more enjoyable. However, brace yourselves for the pool bar and toilets. The queues were longer than the list of my holiday mishaps, and cleanliness seemed to be more of a suggestion than a rule. On the bright side, the location is spot on. Close to everything you'd want to see or do, making it easy to explore. Overall, with a good sense of humor, it's an experience worth having!

Olga Levinta

I had a chance to spend a week in El Karma Resort, my first experience in Egypt. Overall the experience was nice. Walking distance to the sea, many pools ( which is big plus) . Food was alright . Room was spacious. The most important was the hospitality of the staff. Front desk always responsive and friendly, animation team did everything to make us feel happy and entertain, lifeguards at the 1st pool ( Abdo and Ahmed) were very nice , friendly and helpful. Always there for the guests, especially kids ( laughing and playing with them). Respectful and polite with elderly people. Very good young men

Nabeelah Jassat

Well, I recommend the hotel 50/50, there's a few negative points. Starting from the staff at the reception, not helpful, very rude and not friendly at all. The rooms were okay in a way, clean, tidy, bathroom was fine, only issue if many people had a shower one after the other will run out of water. Food was awful, not flavour at all and no varieties, most of the days the same food for lunch and dinner. Swimming pools were very good, aqua park amazing, clean, organised, life guards around at all the time, but, the downside of it is the timing, only open for 4 hours a day I think is disgusting, if you are all inclusive should be All inclusive at all times. Vitamin bar for fresh juice, desert, ice cream we had to pay for it, again, it's not really all inclusive then (you should advertise that properly). The good and best about all of it is the members of staff starting from the room cleaner, restaurant people, bar, swimming area and entertainment people, they were absolutely amazing at all times and they were the ones making it all fun. If I ever go back would be for them only, and that's all .. Administration/Receptionist- need improvement on how to receive the guests, as they are the 1st people that we in contact as soon as we arrive and the last ones to see when we leave.

Nahila Khan

Beautiful location, rooms were good. Amazing pools! Beach clean and amazing. The BBQ was amazing, but general daily food wasn't very good variety was ok but too much of the same foods daily. Needed more variety. More Egyptian foods. The service was great. We got what we needed when asked for it. Thank you for the hospitality El Karma.

Margaret Brydson

Absolutely fabulous holiday. Rooms great and spacious everything about this hotel was great especially r holiday rep Muhammad alkaday nothing was too much trouble for him, he sorted trips, he organised food if needed, he sorted rooms if needed no problem too big for him. He was our holiday gem hope to see him again

JJ Camz

We won't be back. Avoid unless you just want sun and a pool / built-in water park, and beach (but only for sunbathing) and don't care about anything else. This place has so much potential but spoilt by greed and bad management. The complex itself is amazing: so many pools and something for all ages, and the grounds are maintained beautifully. Unfortunately, that's where the positive stop. Negatives aplenty, I would particularly highlight: the terrible food, constantly being bothered by hotel staff trying to sell you extras, and the measures the hotel go to minimise the (already not great quality) all-inclusive package. The beach is sandy but soon turns to rock in the water and remains shallow for a long way out. It is well provided for with loungers. There is a jetty to walk out past the rocks and then steps into the sea for a swim but there is nothing there to snorkel for, considering it's the Red Sea.

Elizabeth Kisa

Amazing hotel for anyone really just not people in wheelchairs , this is not a disabled friendly hotel , wheel ramps very small and not on properly and lifts break down easily , however apart from this amazing things to do from am to pm and entertainment will not disappoint ! Be aware to tip daily it is expected rather than hoped for and you will see a difference in the service you get if you do not tip ! Rooms are basic , but clean and the beds were a nice size and comfortable . Fun fair was great and the aqua park and pools kept the boys busy all day .

Scott Dixon

Fantastic for family’s or couples. There is plenty of fun to have with theme park/fair rides, water slides & pools for all ages. Staff are always on hand to help and friendly. In particular the legend who was to clean our room has been so friendly,helpful & nothing was ever to much for him. His work ethic is crazy if you had 5 of these people it would be a god send but we are so happy to have met him and for him to be our cleaner works non stop. If you go here for a holiday and have the pleasure of meeting this legend (Mansour) you will see for your self.

Ashton Ash

I was in this hotel last October. The service was amazing, praise to the waiters and food in the restaurant! The location of the hotel is good, but the beach is not of the best you will see in the region. The rooms are okay, I would give them 3 to 4 stars, but they are clean and spacious. The cleaning persons are hardworking and they deserve 5 stars for sure!

Svarccc

The fun never stops at this hotel. Luna park, water park and many animations and various events. The food is also great. Except the beach is strange, you can go in the water only from a platform, there is no access to swim from the beach...

Konrad Kucharczyk

I would make this 5 star review unfortunately reception desk thinks they're better than everyone else. I asked for extra room key for 3 days and for 3 days they're refused me ( their policy ). I work in hospitality industry and first time I hear such a bullshit. It made my life very hard as I'm traveling with big family and only one room key ( disaster ). Besides that all the staff very friendly, aqua park amazing, food selection great. Hotel might be bit old but you don't stay in hotel room so that's fine. Over all recommended.

Michal Cerhák

We really enjoyed our holidays at the Sunshine Crete Beach Hotel. We have stayed in a semi-separate apartment out of the main building. It was clean and quiet. We asked for a sea-view room but we could barely see the sea as it was mostly hidden by other buildings which was not so big issue at the end as we did not spend much time in the room anyway. The catering was also great in the main restaurant and at the beach bar. The overall atmosphere was perfect, mostly thanks to the animation team. They took care of the children as well as of adults during the day and evening. There was always something to do and it was always fun. Amongst others stretching and aqua aerobics in the morning, water polo and some competition in the afternoon, and a mini-disco for kids with another competition or karaoke and a disco in the evening. Go, animators, go!

Danijela Stojanovic

Very nice hotel, old but well kept. The staff is wonderful and always smiling, and the rooms on the ground floor with a garden are a paradise for children. the highest praise for the pirates animation team, our twins enjoyed their time. Sea is wonderful, but quite cold in the second half of June. all in all a wonderful experience. Greetings from Serbia.

Emily W

An amazing two weeks at this wonderful hotel. Everything was excellent - the room, food, staff. They welcomed us at 4am and were so kind and helpful, it was a great start after a long journey with young children. The hotel is just lovely, with so many facilities. Everything for kids was perfect and the food was delicious with plenty of choice. Even if you don’t have children, there’s plenty to enjoy. Could not recommend enough.

Jana Dorotikova

We just got back last week. The resort Is great, especially for families with children. Everything was always clean, enough sunbeds And umbrellas on the beach. The sea Is beautiful, ideal for snorkeling. Food was amazing, various choices every day. And mainly, the staff were all amazing, Smiling all the time so we Felt very welcomed. Even though they were working very hard they all were just so friendly! Thank you for a great Holiday And we absolutely recommend this hotel! 🌴🤿♥️

Iva Urbanova

There are many aspects to my review. In general, we were really happy with our vacation. I do not know what many of the complaints I have read come from. Yes, the rooms, especially the bathrooms could use a renovation - shower curtain, clogged bathtub drain, loose toilet seat. But overall, the rooms were really clean, room service was offered everyd day. The same with the food - the breakfasts kept reprating the offer, but to be honest - myself and the kids eat almost the same thing at home anyway so why judge? Lunches and dinners were very variable and really tasty so no complains here whatsoever. I would appreciate more if other guests were a bit more considerate regarding the noise they make in the night and early mornign but this is hardly the hotels fault. And last but not least, the animation crew! These people are just amazing. Huge thanks go to the czech team, Sebastian and all the other people as well! The kids had a blast in the kids club and us, adults, enjoyed the activities as well. Thank you all!

Xenia K

We spent there 9 nights and everything was great. Very friendly staff from the receptionists, to the cleaning ladies, kitchen managers, waitresses and spa ladies :) I have gluten intolerance and the kitchen manager was spoiling me with gluten free desserts every day! Also they were super accommodating towards our small baby with special food requests. The room was cleaned everyday, it was perfect. And the own beach was a highlight:) thank you 😊

Karolina Kiškienė

Very clean rooms, right next to the sea with sandy beach and clear water, but the most wonderful exceptional food quality! Even for the children of 3 and 8 years of age! Animators are very fun, wishes for Chiken from Viltė! The staff will are friendly and helpful, and we will return more than once. Thanks for the wonderful holidays

Abiramy Ockersz

This is our first time at Marina Beach Hotel and it was just a great holiday. We were given a very friendly welcome and the hotel manager is also very friendly. There is a beach where the hotel is located and there are also some shops, restaurants and supermarkets. The food was very varied and not always the same. From cold dishes to dessert, everything was indescribably delicious. The staff are very friendly and the entertainment team kept us very well entertained with daytime activities, games and evening shows. The children were well looked after and kept busy in the mini club and the mini club team were always very friendly and treated the children very well. What could be improved was the cleaning service. Unfortunately the rooms were not cleaned properly and the toilets in the lobby were not always clean. The hygiene could be a little better, otherwise I would have given 5 stars. All in all we were very happy and had a very nice holiday. We would love to come back again.

Miguel Mata Rojas

My family and I were on vacation at this wonderful hotel just last week for 8 days and 9 nights, I have to say it was the best decision to choose this hotel, the facilities are very well designed for a family holiday, the kids were very happy and very enthusiastic to participate in every single kids activities. We stayed in a bungalow, The space is alright but is quite small, anyway, the terrace is wonderful and if you organise yourself well it is just alright. The animation team for kids is incredibly nice, the young girls and the boy were always too nice to my kids. The restaurant is a top food restaurant, with an amazing variety. The access to the beach is just 3 minutes walking out of the hotel, you just need to cross one outside street. But it is just alright. We are considering going back next year or even sooner if possible. I highly recommend this hotel.

Norman Smith

Thank you, Sol Marina, for an absolutely fantastic experience. I highly recommend this resort for a family vacation in Crete. Just a short 15-minute transfer from the airport, the hotel is beautifully located on the beachfront. The premises are top-notch and offer a wide range of activities for both children and adults. My family and I thoroughly enjoyed the warm welcome from the hotel staff, who were well-organized, well-trained, and kept the hotel very tidy and friendly. We stayed in a beachfront room on the third floor, which offered a stunning view. I want to highlight the incredibly friendly staff, especially the hostess at the restaurant, the restaurant manager, and Eleni from the restaurant staff. They made this trip unforgettable. The food was cooked to perfection, and you could feel the love and dedication in every dish. For families wanting to enjoy the famed Greek hospitality combined with good food and great entertainment, this is the perfect place. During our stay, we booked a car and explored the island. The hotel's convenient location made it easy to visit Heraklion and Agios Nikolaos. Additionally, the on-site shop and surrounding shops made it easy to pick up a few souvenirs. All in all, I definitely recommend a stay at Sol Marina. Once again, thank you to the entire team for being such incredible hosts. P.S. the bear will get a,special place at home!

matt slade

An older hotel, and perhaps a little tired in places, but the staff work hard and always aim to please. Great pool for kids and beach (stony) just outside the grounds, there is also a nicer beach about 5 minutes walk along the shoreline. We did all inclusive and as I haven't done so before, I don't have a benchmark. However, there was never any shortages of food, nor variety over the week we were there. Drinks were a bit of a limited, but more than adequate for me. My only gripe was not being able to get bottled water/tap water after 11pm, so you need to stock up on a few bottles when you get there.

Angela Jones

We had a sea view room which was really clean and nice but the walk to get to it was a few hundred metres. We went to breakfast and back and I had done 1700 steps hahah. The pool and gardens were clean and well looked after. The only 'complaint' really was the musty smell in reception and surrounding areas.

Igor Kiryushin

The dishes are dirty, the bed linen should be changed every three days, but it was changed after 7 days after three appeals to the administration.

L Köstler

The rooms and the hotel in general are outdated but besides that we had a great stay

beedee light

1, The reception was professional ,quick and friendly . We arrived late ,.... a special snack was put aside for the three of us....me ,my wife and five year old son . 2. The room was good ( a little dated ) but clean. The opposite hotel has a noisy generator that kept us awake.....The next day the hotel moved us to an " up graded sea view room " Much appreciated . 3. Food. Cannot fault it at all . Lots of choice VERY TASTY . Shame some guests did not respect the dress code . 4. Nice pool area and ten minute walk to a long sandy beach . 5 . The entertainment at night was good .The Animation team were there if you wanted them but did not bother you if you wanted a quiet restful stay. This hotel is a good four star hotel and would recommend it to anyone wishing to stay here .

Lee Anderson

A perfect choice four our family of four. This hotel was well run and beautifully presented. The staff were polite and courteous. They were friendly and helpful and never stop! The room was spacious and cleaned daily. The food had a good variety and was tasty. The Italian restaurant was a nice touch too. The entertainment (Gino and Miren) was great fun and was aimed at all ages. Examples included shuffleboard, water polo, bowling, football. The acts that were bought in for evening entertainment were excellent too. Beds were comfy and showers were powerful. I had a massage too- Martina has magic hands- I would definitely recommend. No complaints at all, would thoroughly recommend.

Robyn Mc

Had the best time here on my first holiday with my boyfriend, the all inclusive is very good value for money and we loved the food. Every night they had some sort of entertainment which we loved and the staff all seemed lovely and made it special for us. It’s a very good location only a short walk into the centre.

Mrs J Partridge

Me and my family stayed here for 9 days . We loved it here . Very safe for children and the staff are amazing . They opened up the restaurant so we could have breakfast as we had an early flight. Rooms are very clean , the children’s entertainer is very funny and works hard to entertain the children. Loved the Reggie man night and the tribute to Motown singers. The food selection is really good as well . I would recommend this hotel to anyone and will definitely be returning. Thank you for such a lovely holiday .

Paolo Scura

Some people will surely have complaints as the food or the hotel wasn't quite 4 stars. But for the price we paid, I could not fault this hotel in any way, and had a very pleasant staying. Clean rooms, friendly staff, a nice variety of food at all hours, entertainment, spa, gym, location....and all the rest. It was overall worth the price paid.

Jane L Hughes

Just returned from a weeks stay, third time in 3 years to Playa Park. The Reception staff Bob, Sebastian and the girls were amazing. Gino and co for the entertainment and Samba in the bar, couldn’t have asked for anything more. Met some lovely people and caught up friends we met the year before, cannot wait to return in the next year or so. Thank you all for an amazing stay 😊😊

Tiannah Mcsweeney

The food is really good especially ice cream, pizza, chips. The pool is the right temperature, the water park is great for the kids. The staff are great especially Manoly and Mano. The staff are amazing. The entertainment is absolutely brilliant for the kids. The drinks are great. Overall my stay here was great. The only off thing about it was the wifi. Its not very good.I would highly recommend this hotel to other people.

Sian Crossley

Stayed for 12 nights recently and we will be back next year. From the staff, especially Ahmed reeba, the entertainment team and the drs who helped with my 2 year old and dealt with all the paperwork and made her feel safe they are all amazing. Food and drink is great and there was always something for everyone. The views and coral reef at the end of the jetty is beautiful. A home from home experience.

Lyndsey Lloyd

The location of the hotel was great, The entertainment staff were great and the grill restaurant was. However, I sat on a step outside my room which was to a cupboard door I fell backwards into the door but managed to save myself when I got up and looked there was a 40 foot drop to the floor the cupboard was one of many on the landing which was open and it’s only a matter of time before Someone fall and you seriously injured or killed. I wanted to return the year after with my grandson, but due to this reason I will not those doors should be padlocked. I did tell staff but nothing was done. It’s a shame because it was a good hotel, but that put me off I would not recommend people with children stay

Sweta Dedhia

Location is good. Rooms are ok old styled. Service is amazing staff goes out of their way to help you and make your stay comfortable. Water park is amazing too. Entertainment team is excellent. Only 2 negative points 👇 1) Food for vegetarians is very limited. Soups are way way too salty. Complained 3 times in 7 days and the chef himself could not drink the soup because of Excess salt and just apologised. Salt in rice and some other items too exceeded a number of times. 2) Entertainment music in the evening is way way way too loud. It literally hurts your ears. They're are small babies and toddlers near stage and the music is unbearable there. They should think about children's, older people and heart patients too. We requested 2 times to reduce volume littlebit as it can affect health but they refused. Else the team is very very hardworking.

larysa lisowa

Restaurant A La Card Grill is amazing, I want to say thank you so much for this dinner for all staff, the guys are very fast, kind and friendly. The food is very tasty, service on the high level. And hotel is great really, very cool vacation!

Renate Bota

Price/services/quality ratio I would give an 8 out of 10. Minus points: the room was small, the bathroom was clean, towels and linen always changed on time. The food is tasty, the drinks the same, the bar boy Mohamed 10 out of 10 super service. Unfortunately, we had a small problem with the room until we managed to talk to the manager who solved our small problem. Another minus would be the beach across the road.. However the boy who served us on the beach again left us a good impression Karim. We chose one of the evenings to go out to a party in Hurghada with the entertaining team. Disappointing unfortunately.. we arrived at the said location and found ourselves alone in a crowd of strangers. All in all, I would recommend the hotel for families with children because almost all the action is centered around them.

Leia Vinnicombe

Perfect hotel, clean, great food, great atmosphere. Fab shows and mini disco. Just don’t use the little shop by the stage he tried to charge £13 for one carton of milk! He agreed to drop it to £9 but I refused to pay that, especially when the day before he charged my husband £5 for two. We will be returning next year but will never use that shop again.

Harry Lynch

I recently stayed at this hotel in Egypt with my wife, and from the moment we arrived, our experience was far from satisfactory. After a long day of traveling, we were eager to check in and rest. However, the receptionists were indifferent to our situation and told us to "go and get food & come back in 40 minutes." We made it clear that we just wanted to go to bed, but this was ignored. When we finally received our room key, we weren't given a map to our room. We were told to wait for a bellboy, which took an unnecessary 20 minutes despite several standing around doing nothing. Upon reaching our room, we found two single beds instead of a double bed, which is not ideal for a married couple. Reception was unhelpful, claiming the hotel was fully booked. It took speaking to management to eventually get this resolved. We waited in reception for about 90 minutes for the holiday company rep, who never showed up. The only staff members who didn't treat us like walking cash machines were the waiters and lifeguards. Their service was the sole highlight of our stay. On-site shops were extremely overpriced. For example, a tube of Pringles cost £10, which is a far cry from the £1.50 price in local supermarkets. The excuse given was that they were "imported," which seemed absurd. There were no consistent prices for late check-out within our group of 15, with each party being quoted different amounts. Printing our return boarding passes was another issue. Initially, we were asked to pay £25 for the service, which felt like another attempt at a cash grab. We eventually got it done for free, but the whole process was frustrating. The food was just okay, with limited variety. Overall, our stay was marred by poor service, inconsistency, and a feeling of being constantly overcharged. We won't be returning and wouldn't recommend this hotel to others.

Tom Gubbels

Expected more modern standards in general (also based on review scores Booking and pictures etc). Room outdated. Many things broken (e.g. tiles, powersockets) and not the cleanest in general. (Cleaners/Employees did their best on a daily base though!!) The food/drinks where often from poor quality. Cocktails taste awful. Wine same. Beer was the best choice to pick. Food (buffet) often cold (as none of the guest seems to take the effort to close the lid?) Spoons to take food often cross-contaminated with other food (bad for vegetarians/vegans/allergies). Buffet messy in general. A la Carte restaurant fully booked. Poor instructions received from receptionist upon check in. Unaware of many details

Kev McRupp

The hotel was clean. The staff was very friendly and nice to all of us, even the children. Evenings were boring, only 1 Bar had Programm and there was loud Russian animation Programm every evening in the main area. There was no disco or club or possibility to dance, or some kind of other music playing, like a band... Although it was said on a handout. The area is very confusing and not even the staff did know where different places where... And there were too many Russians. They are loud, annoying, unfriendly, waste a lot of food on the buffet.

Angie MARTIN

We are on our final day of a two week holiday and would like to say what a lovely time we've had. The rooms are clean and adequate and the food on the whole is nice. The entertainment the second week we felt was better than the first but that personal choice. The staff are all friendly and accommodating. I would like to make a special mention for Colleen on the entertainment team . She if friendly , chatty and made us feel welcome throughout our stay. We would definitely recommend this hotel for anyone wanting a care free stay with everything you could need. Thanks guys we'll be back 😎

Rosie Panter

Had a very pleasant stay here with friends recently. Thought the hotel was great value for money: it had clean rooms with comfortable beds; there was a good range of options for meals in the all-inclusive buffet and the dishes were regularly replenished. As an anxious person in social situations, I very much liked the self-service soft drinks, wine and beer for all-inclusive guests too! My favourite thing about this hotel though was the daytime aqua and stretch classes run by fitness instructor Colleen. She is charismatic and really knows her stuff. No two classes are the same. The aqua was a proper workout (you can definitely feel you've done it afterwards!) and the stretch class leaves you feeling taller. Colleen pays close attention to your form and helps you improve, tailoring the classes to those in attendance. I wish I could do them every week!

Thomas Howe

Absolutely brilliant all inclusive hotel. + Room tidying is incredible and the staff do a good job cleaning every day + Room air conditioning is good and keeps it cool. + Pool is clean and plenty of sun beds so no need to wake up early to reserve beds + Food is well cooked and for me was a nice variety and of high quality. If you want to or have to avoid ultra processed or junk foods you can easily avoid them here. The meat and vegetables choices are very good. + Staff are incredibly friendly and are very good at their jobs. This includes the entertainment, reception, bar, kitchen and waiting staff. - Our only drawback is the choice of entertainment was not the best. We thoroughly enjoyed the Diva Fever and Boney M performances but the other entertainment was not as good as we have had elsewhere. Otherwise we strongly recommend the hotel for its value, location and quality.

Calin Vasies

Great holiday here, very clean throughout, comfortable rooms, good food and very varied, nice entertainment every evening ( We loved the performance of Emmanuel, a very nice guy, wonderful " one man show" ). Very friendly and nice team ! Walking distance to beach, supermarket at two minutes. Very reasonable prices for all inclusive. We'll be back.

Tracey Middleton

Couldn't fault this hotel. Friendly staff, great location for everything. Didn't have any problems getting a sunbed. Pool area was clean, had water coolers around the hotel with separate splash pool for children as well as an adult area beside the jacuzzi. We were bed and breakfast and we found plenty of choice and the surfaces & tables were kept clean and staff were always restocking food. Room was ample size for two adults, plenty of storage and wardrobe space, balcony was a good size with airer on and beds, and pillows were mega comfortable. Maid was in everyday cleaning and changed towels if needed. Didn't stay in hotel at night time so can't comment on the entertainment but what we did see was people seemed to be having fun when we walked past the outside area. We will be booking again for next year

Ryan Tamayo

The ambiance here is always inviting and comfortable. The rooms were immaculate and very comfortable. And the staff at this hotel were incredibly welcoming and helpful throughout our stay. Especially to Mr. Rommel Rillera I commend him for his very good service he is so dedicated. And also the food was good and great value for money. I will definitely recommend this place to the people.

amelia lyn hontucan

We had nothing but the best experience at this resort. The staff were friendly, the food was amazing, and the place was clean and organized. They let us check in early and upgraded us to a nicer room. Also i want to commend MR. ROMMEL RILLERA for his very good service. I will definitely return to this place in the future.

Steven Gascoigne

after reading numerous mixed reviews was a bit worried about the holiday we had booked however nothing to worry about weather was fantastic rooms with sea views perfect 👌 food as in all inclusive gets a bit relative but never went hungry pool extremely cold but lovely I'm this heat..... hotel was always clean entertainment team always made time for us all brilliant 👏 Zeno was a lovely young entertainer so there you go...

Claire Odonnell

Hotel is clean a lot if food options especially if you are a fussy eater like me.The entertainment make the hotel more enjoyable where you can easily just stay in the resort all day and night. They were great with everyone. Plus right on beach so you don't have trek worth all your stuff.

Vanessa “YMY” Gomez¨ymy¨

We went to rest for a few days with the children and it was a wonderful experience! We loved the hotel, the food is very good and varied, and the rooms are very clean. But the best thing without a doubt is the wonderful animation team, always ready to make us smile, and the children were delighted with their activities! Very commendable!

Suzanne Rose

I had a great time here the place is so beautiful fresh and new. best hotel I have stayed in by far. I will be back next year 💯. The rooms are exceptional clean and modern bed so comfortable . The staff are the best part of the place so friendly and warm take their time to get to know each person like you are a friend or family. I loved the aqua gym at the pool with William. Cocktails were out of this world as well as the food, so much choice and so fresh. This is a luxury hotel with a warm and friendly atmosphere. I loved it. So sad to go home.

Alec Lennon

Mitsis Rodos village is a really lovely stay. The room we got upgraded to after an issue with the original room was absolutely beautiful! Waking up in the morning to the sea views were really beautiful. We really enjoyed the Pan-Asian restaurant and the animation team was excellent! Jacko and Claudia really made the evenings with the entertainment we had! From acrobats to dancers to magicians we really enjoyed our stay here.

Rosie Thackray

We booked a room with a private pool and it was beautiful. The hotel appears really new and modern. There’s three pools to choose from also a children’s pool area at the top of the ‘village.’ The staff on the whole were lovely and polite. There was a lot of nice touches in the room, like a replenished fridge full of cold drinks, daily cleaning and a small gift for our last evening. One criticism would be although the rooms were clean, they weren’t spotless. We had to ask for someone to take another look for us as the mirrors hadn’t been cleaned and the two water glasses in the room were filthy. We mentioned it to reception and an effort was made but it wasn’t necessary rectified. There’s many places different types of restaurant at the hotel but we felt the food was lacking :-( Everyone we spoke to agreed. Good spots would be the Greek lunchtime spot and the creperie. Overall we had a lovely time and we would return. We did think it was good value for money.

Megi D.

I recently stayed at this hotel and had an amazing experience. From the moment I arrived, the staff was incredibly welcoming and attentive. The check-in process was quick and easy, which set the tone for a fantastic stay. My room was spacious, spotless, and beautifully decorated. The bed was super comfortable, and the amenities were top-notch. I particularly enjoyed the serene location with its breathtaking views and peaceful ambiance. The on-site restaurant served delicious and beautifully presented meals, and the breakfast buffet had a great variety of fresh options. The spa and fitness center were excellent, and I loved spending time by the refreshing pool. I surely recommend this hotel in the beautiful island of Greece!!

Ross Jones

This is a really nice hotel with everything looking shiny and new. I found the service wasn't great at all and the staff seemed to be uninterested in making your time there a great experience. The only exception I found to this, is reception staff, they were really happy and helpful and we're always happy to help where they could. We moved out of this hotel after1 night because its just too far away from anything. If you want an all inclusive and not to leave the resort then this is a top contender. If you're after some activities and things to do, then there is nothing at all around this hotel (even confirmed by the hotel staff). The Food was nice however you had to stick to the menu.. the staff were not very welcoming to giving you what you wanted (even when it's the same as on the menu but plated differently) such a let down for a 5* resort. The parking is good with plenty of spaces.

KujoTheUnderDog

I certainly wouldn't call this a 4-star hotel. The staff are fabulous, and the food is good, for all-inclusive, but the rooms are dated, the bed was horrifically uncomfortable, the bathrooms are a bit grotty, and the booze is low quality. "All-inclusive" cocktails are still charged at half price, are not well made, and do not use decent ingredients. Better cocktails can be found pretty much anywhere else nearby. The sunset is beautiful, though, and the evening entertainment is quite good.

Mumuree

I had a fantastic stay at this hotel! The two pools were perfect for relaxing, and the food was delicious with a great variety of options. The customer service was exceptional—staff were friendly and attentive, making sure everything was perfect throughout my stay. Highly recommend!

Darren Till

Dated, not a 4 star as advertised... food was good, drinks are terrible... we were disappointed as we have stayed in much better 3 stars... beware the tourist tax.. €7 per night for a 4 star hotel, we paid €140 for our 2 rooms before we even got to the rooms... it seems everything is money now in Greece and it's expensive... we were all inclusive and still managed to spend £800. Island location is beautiful but I am afraid this was our last trip to Greece 🇬🇷

Tania Marin

We stayed for 7days. The food was really bad. We’ve had half board and the food was really greasy and almost the same every day. Also the glasses that we were drinking were really dirty. We’ve stayed on the first floor, we didn’t have a balcony and it was really hard to dry our beachwear because no direct sunlight was entering that room. Beds and pillows really uncomfortable and the room was looking really outdated. Also, you can hear everything from the other rooms. Definitely the hotel needs an upgrade because it doesn’t look like a 4star hotel, every piece of furniture is really oldand looks bad. The pool and the location was nice.

ninalouise

Returned from a week stay here in the bungalow with own pool. I highly recommend booking this room the pool is a good size, clean and overlooks beautiful views. A few cons however small, it's a shame you have to pay for drinks in the evening after 8pm on the rooftop bar as its lovely and quiet up there. We also didn't really like drinking from tiny cups all week and would of liked the all inclusive drinks abit later than 11pm. We already knew the hotel was high up so be prepared for lots of steps and walking but this isn't the hotels fault. The hotel buffet is surprisingly varied and effort has been put in to cater for everyone. The 3 girls that run the entertainment are lovely and really try there best to include you in the activities and make you feel welcomed. No issues with staff everyone as usual is friendly in Greece. If you're wanting a nice quiet well run hotel but happy to walks lots then I'd recommend this hotel. Also look out for shortcuts around the hotel and paleo as you will need them! :)

Sammie Preece

Me and my friend has a lovely week away. The San Antonio Hotel and spa was wonderful. The hotel was clean and the staff were amazing. The food and drink was also beautiful! We paid for all inclusive plus once here and was definitely worth the money. The bar tender Puskar in the all inclusive plus lounge was so attentive and friendly and he's such an asset to the hotel. The hotel is situated in a really good place for travelling and there's good access to local transport. The massages we received at the spa were really good.

claire Bryant

Completely surpassed my expectations. Hotel was exceptionally clean, the staff were really friendly and couldn’t have made us feel any more welcome. Catered for both families and adults only without even trying to. Would definitely stay here again

Emma

We had a really nice 5 night stay here. We very much enjoyed the different restaurants in the evening and the additional coffee shop. The staff were absolutely fantastic in every department. Lila kept our room very clean and we enjoyed the towel art left for us, particularly a special welcome and a sweet treat in the room for my Birthday.

Oluremi Amusan

The food is fantastic, there are several restaurants in the hotel, but we didn’t get the opportunity to visit any of the speciality restaurants. However, the main restaurant offered plenty of choice for everyone and I don’t think we saw repeated options over the week we were there. The buffet was constantly topped up and I can’t speak more highly about the food. The evening entertainment and the bar is brilliant, enjoyed all. The pool at level 0 seemed to be just about the right size. I did enjoyed adult only pool and bar on level 10 and the scenery from that floor is beautiful. A special shot out to Michael M who went out of his way to ensured that everyone was enjoying their holiday. He was very helpful at the restaurant and also when he was working at the pool side bar. The room was clean and spacious and the AC was lovely also have ceiling fan which I used in addition to the AC when I turned the AC to a low level. General I will recommend this resort and I will be returning in the near future. Overall service ranging from the receptionist to the the cleaning crews were brilliant 👏🏼

Jimmy morham

Great hotel. Well managed and kept spotlessly clean by a very hard working team. We enjoyed our all inclusive Plus experience and were well supported by staff across all areas of the hotel. We dined in most of the on-site restaurants and found the food in all of them to be delicious our favourite being the Tagine. The inclusive plus Lounge was excellent and a great way to start the day with a nice breakfast in a relaxed environment. Of note was the Chef Anis, he produced a consistently high standard of food and nothing was too much for him often going the extra mile to keep his customers happy. His customer interface skills are exceptional and he was very popular with all who met him. I fully recommend this hotel and will return in the future. And outstanding hard working team.

Alexandra Plant

Stayed for a week with my mum and gran. The hotel had good and bad points, but on a whole I would recommend, mainly due to how fabulous the staff were. So the pros: The most amazing thing about the hotel is the staff. The animation team are LOVELY and they offered brilliant aqua classes and generally just fab. The restaurant and bar staff are super attentive and really helpful for allergies. My gran and I are celiac and they went out of their way to accommodate for us and made gluten free pizza/ pasta for lunch/ dinners as well as walking us through the gluten free options available that day. The male restaurant manager in particular was AMAZING. He was always so approachable despite being so busy, so smiley and friendly and made an effort to remember things about each guest which made a massive difference to everyone. Reception were always also very accommodating when their was difficulties in the room. The food itself is a massive pro, lots of options, always really really good food! Hats off to the chef. The location was brilliant. It was right onto the Marina, literally crossed the road and your at the marina. Also near a bus stop (although we couldn’t work out the buses 😂). Generally, the hotel was always clean and tidy! Cons: There was three of us and we had paid for a family room. Anyone booking this be aware that all the rooms are the same size, so if you are a couple or a family you will have the same size room but with just an extra double bed. We had to store suitcases on the balcony and shared a double wardrobe for 3 people. Very minimal space and difficult to get ready. The pool doesn’t open until 10 o’clock (we went at beginning of September) and there is a queue from 10 to 10 for sunbeds as there isn’t lots of space around the pool. There is some beds on the garden area which is lovely, however we got bitten a lot! Overall though great experience, I would go back if there was only two people going! One final time though because I can’t stress this enough….staff are incredible. Thanks so much.

Lorena R

I was half-heartedly pleased. The hotel entertainment was great, especially the guy who did an excellent job. In the restaurant there were too few waiters for so many people. The food at the hotel was good. What I didn't like was the pool. It was dirty. It had a yellowish edge from using suntan lotion and it was full of hair. They should encourage the use of swim caps for swimming, everything would be much cleaner. The receptionists were not very friendly, there was a young girl who was quite rude. I think it is a bit expensive for what it offers.

Yannick Arys

I recently stayed at Hotel Palmasol in Benalmádena, and my experience was outstanding. The hotel is ideally located near the marina, offering beautiful views and easy access to local attractions. The facilities are clean, comfortable, and well-maintained, making it a great place to relax and enjoy a vacation. What truly stood out was the exceptional service from the staff, particularly the receptionist, Carmen. From the moment we arrived, Carmen made us feel incredibly welcome. She was warm, professional, and always went out of her way to assist us with any request, providing great recommendations for local activities and dining. Her friendly demeanor and attention to detail made our stay even more enjoyable. Carmen is truly an asset to the hotel, and her exceptional service is a big reason why I would highly recommend Hotel Palmasol to anyone visiting Benalmádena.

Yvonne Combs

I read reviews after I booked but before I went and thought how can reviews be sooooo different, so here's honesty. This should not be 4 star, 3 star maybe. The rooms are small but manageable, however, storage is rubbish. There's a tiny wardrobe space and NO drawers! The food is edible, you won't starve, but so bland and flavourless, everything tastes the same, tasteless. The good points, the hotel is in a good location for the marina, bars etc. The hotel is clean and staff are lovely. I didn't like the fact that they feed cats and the place is full of them though. Also, if you are not a size 6, bath towels are like postage stamps. There is a cardiac hill from the marina to the hotel. I think it is okay for blokes playing golf everyday 🤔 Would I go again 🤔 No Definitely needs downgrading from 4 star Still had a lovely holiday, because the weather and local experiences were 👍

flippered9999

Main positives are: 1) The very friendly and helpful staff. All who I interacted with were fantastic. 2) Location. A very short walk from beaches, marina and transport links, without having any issues with outside noise. 3) The shower. It was very powerful! 4) Air conditioning. Did a perfect job of keeping the room at a cool temperature. 5) Wide range of foods at the breakfast buffet. Stayed Bed & breakfast so can't speak for other mealtimes. Negative: 1) When sitting on the toilet, it was so close to the sink in front of it, I had to sit diagonally, and I'm not a huge person. They had a bidet in the perfect spot for the toilet. 2)The bathroom sink didn't appear very clean. Was several blue marks around it throughout the duration. The hotel appears very clean and the rooms are cleaned too. It might have just been an old sink?

John Day

I recently embarked on a solo trip and was thoroughly impressed with the hotel's location and the exceptional service provided by the staff. They consistently displayed a positive and welcoming attitude, always willing to engage in friendly conversations. The rooms were meticulously cleaned throughout the night, ensuring a comfortable and hygienic environment. Moreover, the culinary offerings were remarkable, with a diverse range of delectable dishes available at all times. Overall, it was an exceptional experience at a truly remarkable hotel.

Emma Draper

Absolutely amazing holiday at this hotel. We stayed 6 nights and could not fault the rooms, hotel and food! Entertainment in the daytime was fantastic. The aqua aerobic by Boris and colleague was really good and hard work! Darts fantastic. The gardens in the hotel are perfectly manicured and pool super clean. Hotel is literally facing two sandy beaches and I would run every morning on the broad walks. I have stayed in many all inclusives all around the world and the buffet food does get a bit samey wherever you go, so I highly recommend you booking the a la cart restaurants that were dotted around the hotel some a 10 min walk which was nice. It adds an element of going out for dinner which we loved. Loved the Japanese restaurant! 10/10

KISHORE CHANDRAN WARRIER

Located across sprawling property in the centre of Albufeira, this resort offers a lovely seaside holiday. It is well connected to the city centre - either quick 5-10 minute walk or via taxis and tuk tuks, which are always present outside the main entrance. The staff were friendly and the stay, comfortable. It doesn't look like a new property, and some of the rooms could do with better maintenance. The breakfast spread was great, but the dinner was average. There are many other restaurants and cafes. There are at least three swimming pools, in addition to access to private beaches. Overall, we enjoyed the stay here.

Annie Manning

A maze without the staff letting you know where things are, communication seems to be lacking. Rooms on our arrival were not available till 4pm. We stayed in the luxury block lots of traffic noises and people coming off the strip. Beds very comfortable, food was OK but you need to book most of the restaurants.

Craig Sheldon

A fantastic hotel, the rooms are dated. However, they have all you need and are clean. Two pools and acess to the beach. Selected restaurants need to be booked when you arrive, I can recommend the Italian and Aqua restaurants, there is a good buffet restaurant, and you will always find something to eat. Entertainment is a bit hit and miss, but only 5 minutes to the strip and a 30-minute walk to the old town for a more sedate evening.

Sue Smith

A few problems on arrival but sorted fairly swiftly by Sophia, hotel manager and holiday company. Buffet food could be hotter. Good selection but dining areas were exceptionally busy. Nice to eat in 'The Grill' a small restaurant on the complex. This is ideal for families as there appeared to be a variety of activities on offer. I would commend 90% of the staff for their helpfulness. Sadly there is always one that let's things down. The shuttle bus would be more user friendly if it ran so that a morning or afternoon could be spent off resort, rather than all day. There is an additional charge for the bus. Better if included as part of all inclusive offering.

Flavio Antonio Fonseca Pereira

Well it changed a lot. From free drinks to difference between premium and non-premium all inclusive drinks. Rooms are big, but if you have a room near the restaurant than it smells a lot and they are loud. How can you charge a deluxe room price in such condition? A big disgrace. Rooms are very clean and cleaning service is excellent. People in overall are very friendly and child-friendly. Food buffet is great, but it also changed a lot. I miss at the Portuguese buffet. Everyday almost the same. I also noticed the hotel is missing a Portuguese touch in overall. Half of the bar people doesn‘t understand Portuguese and we have to tell them 2-5 the same order. It's kinda annoying. Big plus: Very awesome to be near the beach. Max 5 minute walk.

Kinga Waszczuk

Lovely place. Huge area where all buildings with rooms are allocated. Two swimming pools, main and smaller. Very close to beach, down over the cliff. 94 steps are not that bad, especially with the view you see coming down. Variety of food for all meals and snacks.

nani colaco

Really nice Resort. I 100% recommend this place. I had a great holiday here. The place is clean and tidy, the food is amazing, the entertainment is great, the customer service from reception, to catering, and cleaners are all 100% exceptional. Nice and big swimming pool, near to the beach. Also thank you for the birthday cake surprise. it made my day more exciting. Great for family breaks.

Szabina T

Our start was a bit bumpy as we've got a room where the air-condition had some issues and we've been on the first floor and it wasn't much fun with a stroller but we raised these at the reception and we got a ground floor room on our second day. The receptionists were lovely, especially the guy with the glasses and the tall red-haired lady (we didn't catch their names 😶) The food was amazing. It didn't matter if breakfast, lunch, dinner or even snacks.. I was checking the reviews before we went there and really don't understand, what the issue was for some guests... There were fresh fruits every time, pickled and fresh vegetables, amazing selection of cheese, fish and meats 😋 The guys at the door were amazingly nice. Also special thanks to Catarina, she always had a big smile on her face; and the two guys as well: I think one was Muhammad (I hope I got his name, he didn't really talk much but he always had a big smile and was very polite) and there was another person, he started when we were there, I think on the 6th October, he doesn't really speak English but he was always very polite and he was very friendly with our wee one. I also have to mention the cleaning lady (we were at T103), when she came into our room, our little one was sleeping nearly every time and she tried to be as quiet as possible but still clean our room as we requested. The only - I would say - con was the coffee machine, it's not really available early morning (before breakfast time). We - as a couple in the past - never went to all-inclusive before because we loved to go and explore new places every day; but now with our little one, this place was a perfect choice 😊 We even discussed that at some point we will return to your hotel.

Paul Hillsden

We were a little disappointed with our room condition, but as the hotel was fully booked, we couldn't be moved. We understand that this hotel will be undergoing a refurbishment in the not too distant future, which may have something to do with the condition of it. However, the rest of the hotel was fine. The bar area was nice and comfortable, the pool was nice, clean, and warm. The poolside bar was excellently staffed by enthusiastic and friendly staff. The food was of very good quality and variety, and the service at lunch and dinner was exceptional. The people working there really made this place. Always smiling, always friendly, and always ready to accommodate any, reasonable, request. They made us feel very welcome.

Beth Veitch

This hotel is shouldn't be 4 stars it's definitely a 3 star! The pictures they show on their website do not match the rooms in real life. Our towels weren't replaced in the room for 2 days and they don't regularly replace new mugs or fresh tea bags, coffee and milk in the rooms. The Pillows and sheets are stained with make up etc. And they're not replaced the whole of your stay! The pool is the best part of the hotel however they have lights hanging off inside the pool and the children's pool is full of debris and needs to be cleaned regularly. The pool bar staff are brilliant and really friendly. The bar in the evening is very slow and needs more staff for the amount of guests in the hotel. The eveing entertainment is rubbish they might aswell just not bother! The decor is very dated with old manky carpets running through the corridors. I will say the food is lovely and changes everyday so your not eating the same things all the time. This hotel definitely needs to be down graded to a 3 star and stop leading people to believe it's a 4 star online!!!

Deeanne Stripe

Positives: The hotel staff are friendly and helpful. The pool is lovely and clean (but cold). Outside is better than the inside and the grounds were well kept. Negatives: We went for 5 days. The room wasn't cleaned, the bedding wasn't changed nor did we get clean towels until I complained - twice. There were also cockroaches in the room. The food was disgusting and lukewarm and flies kept landing on it all as it wasn't covered. For a 4* hotel I expected the food to be at least adequate but it truly wasn't. The entertainment wasn't the best but we were out of season. It is located on the beach but there is no access directly and its very rocky. The indoor pool is even colder than the outside which seemed odd. The all inclusive drinks don't include Latte, milkshake, hot chocolate etc and u have to pay separately for those. To keep it's 4* rating it needs completely refurbishing inside and new chefs/food choices.

Charmaine Williams

The rooms need fixing up and a bit of paint their was mould near the air condition ants in the room on the cups in the room so we could not drink from them and thread coming out of the bed sheets hole in the cover. The sevice was good there was always staff at the desk to help you. Entertainment was great loved it the day and evening. Good Location it’s near where you can walk to shops or have lunch or dinner out or go out in the evening to have a drink

Melanie Goodfellow

Although this hotel is a little tired looking in places it is clean. The staff are friendly & even though we arrived nearly 3 hours before the scheduled check in time they allowed us to use the facilities & start using our all inclusive bands straight away. The only thing I would note is that although the pool is very large it has very limited shallow ends. My partner is over 6ft tall & was only able to stand in about 20% of the pool the rest of the pool was nearly 2 metres deep which is not great if you have kids who are not strong swimmers.

Tracy Evans

The hotel isn't what you expect from a four star, you have to pay for use of safe, no kettle in room, no entertainment other than greek music one night. Majority of staff aren't friendly. Definitely catered for German guests, we stayed in September & there were mainly German pensioners. All inclusive drinks were self service drinks in the day so it was limited to a few options, no spirits until after 6pm. Food was quite bland, dinning room dark & dated, trees around hotel blocked out alot of sunlight. Sunbeds were plentiful, pools were clean, rooms were clean. All German channels on the TV no English. No toiletries in bathroom either, few tweaks could do so much better as per other reviews. Wouldn't stay here again if I came back to kos.

Emily

Great location - lovely beach, bars, shops and restaurants all within close walking distance. Rooms were rather small but clean (no kettle). TV was stuck on German without option to change. Food was basic and repetitive, not very much selection compared to other all inclusive hotels. Hotel is over run by Germans - very German centered. Food is only available at certain times and cocktails and spirits only available after 6pm for a few hours - which we were a little shocked at considering it is all inclusive. Staff were friendly.

Mo Mahboobian

Don’t be fooled by the photos of this Supposedly 4-Star All-Inclusive Resort. My recent stay at what was advertised as a 4-star all-inclusive resort left me thoroughly disappointed. Despite the expectations set by its rating, the experience was far from what one would anticipate from such a classification. Here are the issues that marred our stay: Food Quality and Dining Experience: Let's start with the food—perhaps the most critical aspect of an all-inclusive resort. Unfortunately, it was an outright disaster. The self-service buffet offered a limited selection of unimaginative, bland, and often unappetizing dishes. It was incredibly disheartening to see the same food repeated across breakfast, lunch, and dinner, making mealtimes a monotonous chore rather than an enjoyable experience. To make matters worse, it was evident that some salads and dishes were repurposed leftovers from the previous day, which raises serious concerns about freshness and hygiene. Breakfast hours were particularly frustrating. The service officially ran from 7:00 to 9:45 AM, but if a dish ran out at 9:10 AM, it was never replenished. This stinginess was both surprising and unacceptable, especially when guests have paid for an all-inclusive service. Beverages and Bar Service: The hotel advertises a range of local alcohol-free beverages and alcoholic drinks available from 6:00 PM to 11:00 PM. However, the reality was far less generous. The selection was severely limited, and basic cocktails like mojitos were inexplicably chargeable. Even some simple drinks that should have been included came with additional costs, which felt like a deliberate attempt to squeeze more money out of guests. Accessibility Issues: Accessibility was another significant problem. The lift was not on the ground floor, meaning you had to navigate 8-9 stairs just to reach it. For elderly guests, those with mobility issues, or parents with infants in pushchairs, this was a considerable inconvenience. A 4-star hotel should be far more mindful of accessibility and inclusivity, and this setup was not only inconvenient but also potentially hazardous. Room Amenities: The room amenities were shockingly inadequate. The hotel provided only three small bars of soap, with no shampoo or body wash included. When we requested these basic necessities, we were told we had to purchase them. This is simply unacceptable in a supposedly 4-star establishment. The in-room TV was another letdown, with channels only available in German or Greek. For international guests, this renders the TV practically useless. Additionally, the promised "Free WiFi" was a joke—it offered a painfully slow speed of less than 2-3 Mbps, making it nearly impossible to use for even basic tasks like checking emails. The One Saving Grace: The only positive aspect of this hotel was its proximity to the beach, just a 5-minute walk away. However, this one advantage is far from enough to justify the 4-star rating or the overall cost of the stay. Final Thoughts: In conclusion, this hotel falls woefully short of the 4-star standard it claims to uphold. The poor food quality, limited beverages, lack of basic amenities, and accessibility issues are significant drawbacks that overshadow the few positive aspects. I would not recommend this hotel to anyone expecting a true 4-star experience. There are undoubtedly better options available that offer genuine value for money and a more enjoyable stay.

Thomas Burton

All facilities are good. Shower is good. Aircon is fantastic. Some things were not as advertised on the TUI website such as free sun loungers on the beach (€5pp), also had to pay €2.50 per day for the use of the safe in the room. Overall still very happy.

Charlotte Vincent

This hotel I would not class as a 4* hotel. For all inclusive alcoholic drinks be aware that you can only have beer or wine until 18:00pm and then after 18:00pm you are allowed to have cocktails. Most spirits are an additional cost. Food selection very small and repetitive but luckily there are restaurants close by to the hotel, although this does defeat the object of all inclusive. Room clean with good working air con, Staff seem to have the attitude that they don’t want to be there and are not very welcoming. Tigaki in general I would recommend the beach is beautiful and there are some lovely places to visit in Kos. This hotel I would not recommend.

Ella Salsbury

Had a lovely the time here. The staff were friendly and entertaining staff too. Lovely food and a variety of drinks. Even csn have a bottle of wine with meals which is nice. Rooms are lovely big shower. It has 3 pools. 1 where all the entertaining happens and if you walk to by the spa there is a kids pool with slides and another pool with a bar. It's more quite this side. Beach is not far and hotel has its own bit with deck chairs. Highly recommend this hotel for all.

Adam Lightfoot

The staff service overall is not to be desired. They generally do not want to help guests. The reception staff are rude and help is limited. The meal times are diabolical. Many guests are packed into a small area and takes ages limited. Table services are minimum, requiring much nagging for basics such as cutlery, glasses etc. Food is poor with minimal choice or variations, despite them having "themed" nights. Fresh cooked items are limited and stopped long before service finishes. Generally dirty floors and surfaces. There's only one bar available, except the pool bar through the day. Limited seating area. No outside views other than the complex or courtyard. Balcony is a very small, with only space for two chairs. Nowhere to hang your wet clothes. No room facilities such as kettle or tea making. Housekeeping turns off the electric everyday, meaning anything in the fridge goes off. The beeches far away with the actual beach location for the hotel being much further than expected, at least 15minute walk. No beach bar. Generally noisy atmosphere with loud music constantly, even whilst eating, I.e. difficult to have a conversation. No quiet areas. Would not come back again, very disappointed.

Laura Mallett

I've just come back from 5 days here, 3 adults and 2 teenagers. We had the best time. The location is great, 5 mins walk from the beach and bars. The resort is beautiful, very floral and scenic. The staff were amazing, Khalid makes you feel very at home and welcome. It is mostly French speaking, but most staff speak English, especially the entertainment members who were also very welcoming and friendly. There is plenty to do, or lots of space to just relax. Food was great, lots of choice. Rooms were very clean, beds comfortable. I'd definitely return here.

Nick Tait

Great hotel with lots of facilities including water slides! Food was great and varied. Rooms are a bit tired but good size and set out in attractive blocks within well kept gardens. Mainly a french hotel so most entertainment was in french. Plenty of English speaking staff who were all really friendly and helpful. A few minutes away from private area of beach with sunbeds. Stayed here twice and definitely recommend.

Louise Haschka

We have come here for a week long family holiday. I think this hotel is excellent, the staff are super friendly and our room is set out perfectly for 2 adults and a child. The pools are lovely and there are always loungers for sunbathing. The ground are spotlessly clean and filled with beautiful flowers. The hotel is located near the beach and various shops and the souk is only a short taxi trip away. Other reviews have moaned about the food however all six members of our party have nothing but good things to say about every meal. I would recommend this hotel to anyone.

michelle white

I came for a solo holiday in September and despite the reviews I was pleasantly surprised! The staff were very friendly, the accommodation you couldn’t fault at all, they kept everything clean and tidy inside and out! Plenty of sun beds and outdoor seating, swimming pools were clean and looked after! The food was perfect every day I couldn’t fault the chefs, they made plenty of food and very friendly! For a small extra free I had a room in the newest hotel and it was lovely! Comfortable beds, working air con, room cleaning! The hotel was just on the sea front, Spar shop 2 minutes walk away, taxis and water taxis right outside the door! I would definitely stay at this hotel again! Thank you so much for restoring my faith in solo travelling!

Karen Mary Wilson

Advertised as beachfront, there is no direct access to the beach from the hotel, it is a coastline rather than a usable beach. Staff rarely smile and although not unhelpful they have not taken any opportunity to be helpful. The views are great from the restaurant and we're staying in Mar Amantis 2 with no views so cannot honestly answer the views question. For families on October week break there is no evening entertainment for the young ones.

Eric Balint

This review comes from Azuline Mar Amantis 1(the newer one)upon arrival the lady at the check in was really helpful,the lobby was neat and clean and spacious.the bar had plenty of all inclusive drinks(i recommend trying the San Francisco as they come in a mocktail version and it was my fav) The rooms were good for a 3 star hotel but the balcony railing in my room was quite wobbly so that’s a thing,also just wish the walls were a bit cleaner as in my room they were some random patches.The location was absolutely amazing,you can get a water-taxi for 5 euros and there is a station right on the beach i front,sadly the “beaches” were quite rocky so you had to walk quite a bit to down the prom to get a reasonable size beach.the pools looked like they were well taken care of but i can’t really determine how it was as we didn’t go in because it was freezing,the hotel is beachfront and you can walk less than 2 mins to a spar,there were lots of shops where u can get the essentials,the cleaning was really good and they did it everyday. just wish the lift were bigger as people with buggy’s and prams can’t fit into the lift.overall thsi hotel was worth the price and it was in a really good spot.

Rachael Tully

This hotel was pretty much what we expected after reading reviews. We are currently here just into the second week of our stay. It was downgraded to a three star after we had booked which was slightly disappointing but we kept an open mind. You basically get what you pay for with this being at the cheaper end for all inclusive for this destination at this time of year. We are a family of 9 with ages ranging from 54 to 2 years old. The hotel consists of two buildings. Amantis 1 and 2 situated across the road from each other. The Amantis 1 is the nicer of them with beachfront location and nicer rooms. I believe you can upgrade on arrival depending on availability and a charge per person per night. We didn’t feel this necessary as we would only be using our rooms for sleeping. Rooms are very basic but maid service comes daily with clean sheets and towels. As with most all inclusive the food can start to become a bit repetitive but we found it is literally the same options almost every day but quite a good selection. Problems we found a lot of the time the hot selections are often not very warm at all. Snack bar however is very good. Excellent service and the guy serving is so quick and very friendly lovely guy. Free ice creams were either cornetto or magnum style which we thought was very good. Drinks all good as well. Both pools are very good only problem is the mad dash to get the beds joining the queue at 9.30 for when they open the pools at 10am. If you’re not there you simply will not get a bed so do bear that in mind. Both pool bars are good but I imagine they will get very busy peak season. Location is brilliant for this hotel. Everything is right there including shops, bars, restaurants and the beach with the small pier directly behind the hotel where you can catch the water taxi across the bay for just 5 Euros each way. Evening entertainment is actually good fun to be fair, we saw flamenco dancers, magicians, bingo, quizzes, disco and singers and karaoke. All in all a pleasant stay. Hotel could do with some redecoration and do also bear in mind that there are a lot of young party people staying here so you have to put up with some noise during the night which we thought was annoying and can disturb your sleep but to be expected with where it is I suppose. I think if you have young children you may want to take this into consideration. Luckily the 2 year old we have is a good sleeper so she managed to sleep through it. Views are lovely across the bay and personally all the good points outweighed the bad here.

lynne craig

We are here now and are very pleased with the hotel. Booked last minute as a cheap weeks break and I'm so pleased we did. Arrived hotel lunchtime room was ready at 3pm. Spacious clean plenty wardrobe space . Bath with shower over . Hairdryer & toiletries. Twin beds . Nice & clean . No complaints. We are in hotel 1 on the seafront. Restaurant gets busy but quickly served and all nice food . I'm picky and I've enjoyed everything so far . Lovely chips 🍟. We are late risers but have gotten a spot in the chill out area easily . Shaped sunloungers and balanese beds . It's peaceful and pleasant right on seafront. Token for your glass and it works well . Again can be ques at bar but quickly served. Lots of cocktails and ice cream cornets on all Inc. Carlos on bar is extremely popular but all the staff are helpful and pleasant when you speak to them . The location is perfect. Boat taxi outside if you want to pop over the bay and right next to the beach. Plenty of shops at the front of hotel for all your needs. Its a 3 star so not luxurious but its certainly worth what we payed . I'd gladly stay here again and would recommend it . We are aged 58 & 64 and usually go 4 or 5 star. This is a little extra break and we are enjoying our stay.

cris morgan

We attended a wedding here. All I can say about this hotel is in direct comparison to the Leonardo Crystal Cove Hotel where we were staying. The Constantinos the Great is great in size. Immense and impersonal. The food was on a par with the Leonardo.....does that mean that our hotel was as good as a 5* or that this 5* didn't do so good? That's a difficult question. The ground floor was immense and the area set aside for the ceremony was quite a walk away from where we enjoyed drinks at a reception bar. Main problem for me is that I am disabled and get down stairs to the only toilet up at the ceremony end of the hotel. So, each time that I needed the bathroom I had to walk all the way back to reception again! Despite the size of the hotel and how many people were there, I found it incredible that there was only one toilet for women and one for the men. Not only that but it smelled vile and certainly not clean. The wedding was planned perfectly but I think that was to the credit of the planner and not the hotels. I wouldn't be interested in staying at this hotel.

Rotem Shaked

Let's start with the good things, the rooms are relatively large, there is a balcony and easy access to the sea and central places. Now for the bad things, we got a room at the beginning with a shared door, we told the reception and they said that there are cameras (an important detail) and that way they can see who goes in and out, but still We asked them to change our room, they did. The next day my husband lost his wallet and we asked security to see if he left the hotel with it or not, the reception said there was no camera, misleading a customer. In addition, a room above us left one day early in the morning (4-5) and the hotel staff did not think to consider all the other rooms around it (we were the room below it) so that at 5 in the morning the noises did not stop due to the cleaner cleaning the room and we were unable to fall asleep with such unbearable noise. The reception did nothing but stammer. A hotel I will never return to!!!! I have never had such a bad experience.

Lorraine marlin

I have been to this hotel 3 times. Rooms are lovely and spotless. Food good. Location great. Staff excellent. I have 3 issues tho Room Towels - if you cant keep them white dont use white use blue/taupe or grey. Sun Lounger Pads grubby and some torn. Bathrooms - why renovate the rooms and leave the old bathrooms!!

Marko Djojic

Overall Experience The hotel has a stylish lobby with great views, but I’d rate it 6/10. For a 5-star, it fell short of expectations, especially considering I’ve stayed in 200+ 4-5 star hotels over the years. Location Perfect location in Protaras, right on the beach and close to shops and restaurants. Public transport is a short walk away, and parking is free. Airport transfer was easy, and the area feels safe, though it can get noisy at night. Check-in/Check-out Check-in and check-out were smooth and efficient. Staff were professional and friendly, with our room ready early. Room Initially assigned a twin room, but we were moved after requesting a double. The room was dated, with poor cleanliness and worn linens. The fridge needed replacing (twice), and the safe had a daily fee. Amenities like the TV were minimal and in poor condition. Bathroom Poorly maintained with soap stains, sand in corners, and a barely working hairdryer. Towels weren’t replaced until requested. Dining Options Breakfast was decent, mostly English-style, but the dinner was disappointing. Meat was dry, and while the salads were good, the overall quality did not meet expectations. Service Friendly reception and spa staff, with a nice birthday gesture. However, housekeeping and maintenance were unresponsive, with slow resolution of issues. Facilities Didn’t use the pool or spa, but they looked poorly maintained. Gym equipment was outdated, and Wi-Fi was unreliable. Value for Money For a 5-star, the value was disappointing. It felt more like a 3-star hotel, especially considering the prime location can be found at more affordable places nearby. Final Thoughts The hotel did not meet its 5-star promise. With improvements to housekeeping, maintenance, and facilities, it could be much better. Wouldn’t recommend it in its current state.

Alexandra

Constantinos the great hotel,far away from being great! I would like to leave my opinion which may be useful to someone. I usually don't say my opinion especially bad comment but this time I think it is necessary. I should mention that the comments you see here as much as the positive ones but also as the negatives are true and represent the truth. As far as my own experience at this this hotel is concerned, I have the following: Starting first with the positives, I would like to point out that the location of the hotel is exceptional. There is direct access to many facilities and it is in city ​​center, close to restaurants, pubs, supermarkets and etc. Based on this and reading the reviews about the location are interested to book otherwise no other good reason for staying at this hotel.Regarding the staff, I have to say that they were very friendly and available for pleasant service. As for the negatives on which my review is based, I will say the following. The hotel does not represent 5 stars at all, maybe 20 years ago but for today's data it is a maximum of 3! There is the modern element but in most of them the old one especially in the restaurant that serves breakfast and lunch needs an immediate upgrade and change of the furniture, it is very old. In terms of cleanliness it still needs work, there was not that smell of freshness. We had chosen the all inclusive package which was far from what we expected. And now to the most important part the food. The food was tasteless, not fresh and from the taste it must have been reused in many dishes. From the appearance of the dishes it was enough to understand that it doesn't taste good. From a 5-star hotel, you have the idea that at least the food will be excellent, but unfortunately we did not meet what we expected, with the result that we had to take food from outside because the choices that the buffet had were not only not enough, but the food was not eaten, very bad. The management of the hotel should start taking into account the comments of its customers, otherwise if it continues like this, it will also affect people who have expectations from what the hotel says it offers. In closing, I would like to say the following comparing price-quality-services is not worth spending your money at this hotel!

Natacha Attardo

I have been to many 5* star resorts over the past couple of years, and this is definitely not a 5* hotel. The room itself is quite lovely, although the hotel itself seems to not be maintained sufficiently which makes it look rather tired. The WiFi is pretty much non-existent at times and at certain parts of the hotel. The food is very repetitive and seems to be the same frozen foods day-in and day-out. I was even sick on one of the nights from it. Although, overall, we did have a nice stay but unfortunately we wouldn't revisit this resort.

II Giedre II

Had a great time, but not a 5 star hotel even in Turkish standard 😄 really liked the town, meals were nice, there's extra sunbeds that you can take if there's not enough free ones. Every 2-3 days there's an interesting show after kids disco ✨

Sezgin Balaban

This is my first time at this hotel in Akbük, Didim. The hotel is nice, and the food is great, but what really made my holiday special was the staff. I especially want to commend the lady at reception who helped me swap my room without any issues. I went to the beach every day, and the facilities at the beach are excellent. The pool bar and restaurant offer delicious food as well. What truly sets this hotel apart is the exceptional customer service. The staff are well-trained, particularly Adem, İbrahim, and Özcan from security. They were so friendly, professional, and genuinely cared about helping customers. Their warm smiles and welcoming attitude made a real difference. The shuttle driver also provided excellent service, with shuttles running every 20 minutes between the beach and the hotel. He was always welcoming and delivered exceptional customer service. Overall, the staff’s warmth and professionalism made this experience unforgettable for me. I would definitely recommend this hotel to everyone. The price is reasonable and suits all budgets.

Tatiana Pedro

I felt obliged to write a review. I think people with bad experiences take their time and people with good experiences don't bother to rate. I spent a week from October 9th to 16th with my partner and seeing these before reviews, I completely panicked. I was scared, afraid of where to sleep, what to eat and sad about my vacation.  I'll never believe the reviews again. I warn you in advance, according to European standards, it's not a 5-star hotel. But hotels are rated on the quantity of services provided, not their ""quality"". I paid a price of 600€ per person with flights+transfers+7 nights. (Di vakantie discounter website) And it was spectacular. Although the food was different and I was afraid of it, it was a cultural thing, I had lots of fresh food and plenty of variety. Fruit, desserts, stewed meat... delicious baklavas!!! The hotel welcomed us at 3am and gave us two sandwiches straight away.  They spoke very little English, but enough for us to understand each other. The room was spacious and there were no fancy sheets or fancy things like people expect. I had the basics and a comfortable bed. The sound starts around 9am/10am but my room was further away from the pool, so it didn't bother me at all if i wanted to sleep until late. Activities every night, the pool was spectacular, the spa too and the bus that takes you to the beach, also with another part of the hotel with food and pools, also spectacular. Always and active days, including a lot of families and children's. If you want to relax and enjoy, feel free. Are you expecting a quiet and peaceful hotel? Forget it. This hotel is full of activities and fun! I loved it and intend to return. For the nasty comments about the food, I've attached all the photos I took. I saw lots of staff working shifts of 12 hours. Let's be humble and understand that it's not always possible to exceed our expectations. Be human and respect them. Many of them were exhausted, but they were still there doing their best to make sure we had a good vacation. I'd like to mention that I had the opportunity to go to Kos (Greece) and Pamukkale thanks to the excursion company that was there. It was an incredible experience! I recommend it! Thank you Ramada Akbuk staff!!! See you next year!

raimonda slaiciunaite

We stayed 6 days at this hotel. Everything was perfect, a lot of food. Everybody can find what they want. Every evening, at 22pm is night show, every evening is diferent show. I liked it very much. Rooms are clean. The local tukish beer "efes" is very good :). We liked ir very much. If you want go by the sea , there is a bus, and the driver is very nice :)

M T

Great hotel, very clean. Great variety of activities for adults and kids. The buffet has lovely food. The Animation team are awesome! All are super friendly and amazing, they come round every day welcoming everyone to join in on all the fun. Entertainment every night. Would highly recommend Aqua Fun Club and we plan to come back.

Iqbal Noormohamed

Our stay was absolutely lovely, with lots of activities to entertain a whole family with. The name says it all - Aqua Fun. Lots of pool options, with a great amount of slides. The entertainment is lovely, and food options very good (honestly, we weren’t expecting much). The rooms definitely need some tending to, and we even needed to change our room during the stay, but the staff were super helpful. We typically judge a hotel/resort based on three things: rooms, food, and customer service. Rooms - comfortable and more than sufficient for a couple or even family (with the family suite); food - lots of variety and not much to get bored from; customer service - incredible (this is where they really shine). From the time we arrived, all the way till the time we departed, the entire team were simply great. If you’re looking for a comfortable and cheerful destination, we would definitely recommend this resort - we’ll hopefully be back soon.

M Junaid kamal

We had an amazing four days at this resort! The animation team was incredibly talented and went above and beyond to keep everyone entertained. A big shout-out to Saleem, Mimo, and the rest of the team for making our experience unforgettable. The food was great, and our room was both spacious and comfortable. I would definitely recommend this resort!

Yvonne Fahy

Excellent hotel. Wonderful holiday. The staff cannot do enough for you, animation team, full of energy and work very hard to ensure you have the best time. The food is amazing and again the staff are very helpful cater for all needs

Sarah-jayne Cuthbert

Wow what a week we have had! The animation team absolutely made it for us! They go over and above to keep everyone of all ages entertained and feel so welcomed all day and night! Super talented bunch of people! The food is amazing, every meal was amazing and great service from the team there too. The bar staff all very attentive and put up with our crazy scottish group! 10/10 for all the hotel staff! Our room was nice and spacious clean bedding and towels changed daily. Although the shower area could be doing with a deep clean, apart from that, I would recommend staying here! Thanks guys, will see you all next year! ❤️

Aga Myszka

Great hotel, brilliant and very friendly polite staff, always happy to help -lovely with kids . Hotel and swimming pools are very clean . Slides are amazing! Location is good - for 150MAD one way taxi can take you to Medina in about half an hour . Restaurant is big and cosy . Food is not bad but monotonous and it felt like we were eating the same thing over and over again but in a different form. Poor choice of desserts- every day the same. Overall I can recommend as we had really good time with children.

Trudi Thorpe

This hotel is amazing. Staff cannot be more helpful. Animation team made us feel so welcome. Management team so very helpful always on hand. Food . Plenty for everyone. Hospitality is amazing. Will be coming back. HIGHLY RECOMMENDED.

Amrou Hassan

The hotel is amazing. This is first time me and my family nine of us. This is amazing experience location is amazing. Hotel is amazing view the guest relation. She is amazing Sarah so helpful. The reception is absolutely amazing. We come around 11 our check in at three because we have wheelchair, they give us one room straight away for the wheelchair, hire recommended the hotel thank you so much for the reception for the Bar stuff and for the guest relation

Shamiso Pasi

It was our first time at this hotel, and can’t complain. Hotel has all facilities, including a small shop and adult only pool. Staff are really friendly too, and there to help you with your stay. The pool view room was great too and had a lovely view, relatively quiet and away from the noise in the main area. Towels are a bit outdated and in general room could do with updating but comfortable and clean! Overall, I would come back to stay here, as it’s a great location and most facilities are on site!

Joudia Rafik

My experience at this hotel was extraordinary. Everything was perfect. The staff and people were kind and outgoing. The food was fresh and also variates everyday. Room was spacious and clean, aesthetically pleasing. One of the best hotels I’ve spent my time at.

Philip Noot

My wife and I have all inclusive holidays 5 or 6 times a year, and have done so since we both retired 10 years ago. Stayed at this hotel in October this year (2024). It has got to be one of the best we have stayed at. The whole place was spotlessly clean, the furniture in the foyer, the rooms, and the poolside was as good as new, and this was the end of the season! The food was perfect. Good choice and well prepared. The staff were very friendly and courteous. The pools were clean and quiet. So many hotels have music blaring away at their pool but not this one. I would definitely recommend it to anyone, and I would definitely go back there.

Clare Muscat

The hotel was nice enough for a winter break Nice chilled atmosphere and could always find a subbed One of our rooms was nice a modern One was a bit dated The bar man was great Elena was amazing always had a game to play and the quizzes were fun. She was great entertainment for all Not loads of choices for food but was always hot. Overall nice place

Nadine Winterholler

Our recent holiday was truly exceptional. The cleanliness of the entire hotel was impeccable, setting a high standard right from the start. The staff was incredibly friendly and attentive, making us feel welcome and well-cared for throughout our stay. The food was delicious, offering a variety of options that catered to all our tastes. We were especially impressed by the hotel’s flexibility in accommodating our requests, ensuring our experience was tailored to our needs. The speed and efficiency of the services provided were remarkable, and the overall service within the hotel exceeded our expectations. A special mention must go to the outstanding service and flexibility, which set a new benchmark for hospitality. We highly recommend this hotel and look forward to our next visit.

Béla Kocsis

Amazing Stay at Diana Palace - Highly Recommended! I recently stayed at Diana Palace in Argassi, Zakynthos, and it was an absolutely amazing experience! The hotel is brilliantly located, making it easy to explore the beautiful surroundings of Zakynthos. The staff were incredibly friendly and went out of their way to ensure that our stay was comfortable and enjoyable. One of the highlights of our stay was the evening entertainment – it was top-notch and added so much fun to our nights at the hotel. The food at Diana Palace was another standout feature. There was a wide variety of delicious options, catering to all tastes, and everything we tried was excellent. Overall, I can’t recommend Diana Palace enough. If you’re planning a trip to Zakynthos, this hotel should be at the top of your list!

Eric Thomson

There are two pools in the hotel which is very nice but I went in October and the pools were freezing it was good for cooling down but apart from that it could have been better. The service was very good especially the bartender Stethis (I think that’s how you spell it) he was very good. The sports were good including darts and aquarobics. The location is good apart from not having a beach but you are in a town with many shops nearby

Sanja S

Fantastic Stay with Exceptional Service! I recently stayed at this hotel, and I can't recommend it enough! The food was absolutely amazing, with a wide variety of delicious options to choose from each day. Every meal felt like a culinary adventure, with fresh ingredients and beautifully presented dishes. The cleanliness of the hotel was impeccable. The rooms were spotless, and the housekeeping staff did an incredible job of maintaining a high standard throughout our stay. The entire property was well-maintained, creating a comfortable and inviting atmosphere. However, what really made our stay unforgettable was the animation team. They were full of energy, enthusiasm, and creativity, making sure that guests of all ages had an incredible time. From morning activities to evening entertainment, the team went above and beyond to keep everyone engaged and entertained. Their passion and dedication truly set this hotel apart! Overall, it was an outstanding experience, and I can't wait to return. If you're looking for a hotel with great food, spotless facilities, and a top-notch animation team, this is the place to be!

Melissa Walter

Had a great time! Animation team is fabulous! EDIT: The animation team will hound you to leave a 5 star review and wait with you so they can take a picture once you've completed it. The animation team will also not stop trying to get you to take part in the hotels activities (zumba, step class, etc) throughout the day - I just wanted to relax with my friends and the constant interruptions through the week were a little frustrating. They also do review nights at the hotel where they go all out and it is good but will refuse to serve you drinks until you've left a 5 star review. The hotel was really nice and I enjoyed my stay, the dolphin trip you can book was great we saw lots of dolphins. I have removed 1 star from my original review because of the points above. I also think it's worth saying that the drinks are poured very freely so be careful they are STRONG! The food was very good! New food in the buffet everyday - There was a lot of flies in the buffet and in the snack bar, not necessarily the hotels fault but worth noting.

Gavin Elmore

The hotel is gorgeous and very well maintained. Our room is very nice with a great view. There is always a great selection of food for each meal. But the best part of the have been the staff. They're all incredibly helpful and have seen that I have a drink in my hand at nearly all times. The animation team keep things interesting with different activities during the day and a variety of shows in the evening. We paid for a few optional extras like the water sports and a spa treatment that left me feeling like jelly after. Highly recommended.

Ali Shelton

Lovely hotel, brilliant country, everyone smiles! In particular the animation team are so friendly and have a great variety of activities, especially Ramos! If you get to meet him ask him to do card tricks! There’s a great variety of dishes in the restaurant daily, something for all tastes, but if you really cannot find something that suits you the chefs will prepare something else. Drinks service to the table for lunch and dinner instead of the typical bun fight at the beer or taps as with some all-inclusive locations. Would recommend this hotel and location.

Luka Ramic

We stayed here 7 nights with a small toddler. We arrived at 1am in the hotel, and the receptionist was very kind he made sure we had a quick check in, and offered us something to eat and drink even at this time. The hotel is clean, so was our room. We got a baby crib also. The food was good, there was a large variety to choose from, local and international food. Also there was always food in the snack bar if you got hungry thorought the day. The beach is nice, so is the pool, but we didn't go to the pool as much, we preferred the beach. And for the end the animation crew was exceptional, they are really friendly and hardworking, and always set aside a few minutes to entertain our toddler! Shout-out to Ramos!

kailey andrassy

We had a great Stay at Atrium. Every member of staff was friendly and helpful. Great location, only a short walk down hill to the beach or there is a shuttle if you prefer. Food was really good. We will definitely look an returning to this hotel. Thank you for a great holiday!

Alex Botezatu

Lovely place. However the room was not what you'd expect of a 4 stars hotel. Ancient air-conditioning, outdated bathroom and the couples rooms...single beds added together. No iron, only ironing service that was not cheap. However the food was very good and the service amazing. At the bar we could've done with some menus that has a list of things included for all inclusive. We ended up paying for cocktails as we were told what the cocktails in the all inclusive menus were. There was one girl on reception with red hair and she was amazing. She smiled all the time and was so helpful that made out stay 10x better. I'm so sorry I didn't get her name. She work afternoons/evenings while we were there She was a sweetheart.

Kosova Dubova

Food was nowhere near “all inclusive”, if you need a drink you need to order one thru the waiter which will be filled inside the kitchen and will be brought to you on a super small glass…. and if you need a second drink you may wait a while because is a lot of people who did not receive their first drink yet! Water served was very bad and if you want to have good water you need to order bottle water, pay for it does not matter you paid already “ all inklusive” funny thoug!!!!!! If you want to have towels for swiming pool you need to leave at reception eur 10 as bail and if you want them to change daily you need to pay for laundry, never heard that before! Not thinking ever to go back at Atrium Hotel!

Nick Fotache

This is a 3 star hotel AT BEST. Rooms are small and things like AC don’t work. We had to switch rooms once because the AC broke and our friends had the same issue. It’s 15 minutes from the beach and coming back in 40 degree heat up a hill is horrible. There is a shuttle but it’s usually full with people arguing to get on. The shuttle also broke down. There’s food but often cheap things, pasta, cheap sausages, french fries, etc. The evening entertainment is “meh”Staff was very nice though. Overall not worth the money unfortunately.

Jussi Peltoniemi

Very nice hotel and staff is very nice. Cleaning every day and food is good. End of holiday season so theres not much in near town.

melina klassen

Me and my family were here for only 5 days, but these 5 days were one of the best ones of our lives. The hotel is beautiful and it has very nice and helpful service. The spa is comfortable and I also very recommend going for a massage there. We had the all inclusive package where we had breakfast, lunch and dinner. The food here tastes delicious and I think everyone should visit this hotel. Everyone there was really nice and helpful. The place is just perfect and I’d really like to come here with my family once again.

Hitesh Dutt

Jumeirah Rotana Hotel offers a delightful experience characterized by its inviting atmosphere and exceptional service. Guests are welcomed into a beautifully designed space that exudes elegance and comfort. The attentive staff go above and beyond to ensure a pleasant stay, providing personalized service that makes visitors feel valued. The food at the hotel is noteworthy, with a diverse menu that caters to various tastes. From exquisite dining options to casual bites, each dish is crafted with high-quality ingredients and attention to detail. Overall, Jumeirah Rotana Hotel is highly recommended for anyone seeking a memorable stay, combining luxurious accommodations with outstanding hospitality.

Shahrukh Khan

A Great Stay with Exceptional Service I recently had the pleasure of staying at this hotel for two months, and overall, it was a fantastic experience. Located on 2nd December Street in Dubai, the hotel is in a bustling area, which can make taxi rides a bit challenging during peak hours. The metro station is about a 10-minute taxi or bus ride away, so keep that in mind for your transportation planning. What truly stood out during my stay was the exceptional service provided by the hotel staff. The reception team was consistently impressive, with special mentions to Simran, Hassan, and Sulman. They were always quick to respond to any requests and made me feel very well taken care of. Dawda, Mohsin, and Sandini at the front desk were also incredibly helpful and contributed to making my stay as comfortable as possible. The housekeeping service was top-notch as well. Miss. Junu did a remarkable job organizing and cleaning the room, ensuring everything was in perfect order. The hotel offers a range of amenities that enhanced my stay, including a well-equipped gym, a pool open until 8 PM, and a soothing sauna bath. These facilities provided great opportunities to relax and unwind after a busy day. Overall, I would highly recommend this hotel for its excellent service and comfortable amenities. It’s a wonderful choice for anyone staying in Dubai.

Aashish Pandav

Current long stay member here. Here’s what I wish I’d known before committing to a 3-month stay at Jumeira Rotana. Pros: 1. Location: Convenient if you want to dodge heavy traffic. 2. High Value for Money: The rooms are spacious, so you get good square footage for the price. 3. Friendly Staff: Mostly helpful, though there are occasional lapses. Cons: 1. A/C Nightmare: The A/C doesn’t cool below 22.5°C, which makes the rooms unbearably warm, especially at night. I’ve requested maintenance multiple times, even switched rooms, but it’s the same story everywhere. No portable A/C units are available (least you can do, it's not that expensive and I would've literally given you guys a 5 stars for thinking out of the box), so you’re left sweating it out. 2. Unreliable Wi-Fi: The Wi-Fi is consistently choppy, on average reaching 7 Mbps. It’s almost impossible to do anything that requires a stable connection, especially professional video calls. 3. Poor Gym and Pool Hours: The gym and pool are only open from 8 AM to 6 PM, which is inconvenient, especially in the summer when it’s too hot to use the pool during the day. The gym equipment is also lacking, with dumbbells topping out at a measly 12-14 kg. Frankly, I can overlook the Wi-Fi issues by using my hotspot, and the gym/pool hours aren’t a dealbreaker. However, if I’d known about the A/C situation, I would have avoided this place. Writing this review at 2:26 AM, sweaty and wide awake.

MANIFEST MEDITATION

We stay here from 22nd-29th May this year. Just me and my son. And from the get go I am telling you we will 100% be going back to this hotel. Originally I booked a smoking room not realizing that this room does not come with a balacany. I told the staff that I wasn’t happy with the room and with no questions they moved us immediately. We had bed and breakfast stay only managed to wake for breakfast on the first day. That was due to us exploring Dubai till late hours 🤣 (beautiful place). Our towels were cleaned daily long side the complementary water tea/coffee. Daily. Bedding changed ever too days. Honestly this hotel and there staff could not do anymore for you if they tried. I had a little issue with the food I orderd at the pool side. Went back to my room the staff was at my door within 10mins putting the situation right for us. They even had cash in there hand to refund for both meals. We came to a mutual decision on that and they also gave my son a free icecream deliverd to our door later on that night. Honestly when I say there hospitality is 100/10. Mark my word. You get fresh towels at the pool on the 5th floor. Everytime you go up there. the stay here was amazing. And like I said previously we are definitely going back but for longer. The shops on the strip just Literally around down the side road. Has a little cat who lives in the air conditioning shop called “tuna”.. my son absolutely loved her probably not relevant to this review but was for our stay. The kios at the side of the air conditioning shop called “teaway” can get the most beautiful fresh Indian foods/fries ect...!! The best fresh cut fruit, and smoothies and milkshakes also for cheap as chips. Lovley people :) anyway I could be here allday talking about how beautiful this country is but one thing I will repeat we are definitely coming back. Thank you for having us jumeria. Room 424. :) it was a pleasure. P.s download the careem app your going to need it :)