Dreaming of an All Inclusive Holiday?

Sophie Bowers

Amazing Holiday – Highly Recommend! We’ve just returned from two amazing weeks at Vikingen Infinity Hotel, and we had such a fantastic time! The rooms are fairly standard, but honestly, that didn’t bother us at all we spent very little time there. The cleaning staff were brilliant, always making sure the room was spotless and fresh every day. The food was great with plenty of variety, offering something for everyone. There’s food available pretty much all day and night, which was super convenient. The drinks were okay not amazing, but decent. I found the cocktails a bit too sweet and syrupy for my taste at first. That said, I got used to them over time, or I’d simply ask for extra juice or a bit more alcohol to get them just how I liked. The bar staff were happy to accommodate, which was a bonus! 👌 One thing we really appreciated was how clean the hotel was throughout. Staff were constantly collecting plates, cups, and keeping things tidy. The entertainment was excellent during the first week—really fun and engaging. The second week felt a little repetitive, but still enjoyable overall. A lot of people complain about it being too late, but we actually found the timing ideal. We adjusted our routine so the kids could rest beforehand, and it worked out perfectly. There are so many pools and slides—something different for the kids every day, which kept them happy and never bored. The staff were lovely and friendly. A simple “good morning,” “please,” and “thank you” goes a long way. They're working hard in hot and busy conditions—be kind and appreciate them! The location isn’t the best—there are some shops about a 10-minute walk in either direction, but nothing too special. The local supermarket was very handy, especially since the hotel shops were, as expected, overpriced. One big plus—no early morning rush for sunbeds! There were so many loungers and umbrellas that it was never a problem. Overall, we had a wonderful experience and thoroughly enjoyed our stay. We would absolutely recommend this hotel and would return in the future. Remember, a holiday is what you make it—relax, enjoy, and don’t be miserable!

Greta Sokolovaite

We had a truly wonderful stay at Viking Infinity in Turkey – it exceeded my expectations in so many ways! The hotel was exceptionally clean and well-maintained, creating a very safe and comfortable environment for both adults and kids. There were plenty of food options and activities to keep the little ones entertained, which made it a great choice for families. The staff were incredibly helpful – always nearby when needed, yet never intrusive. One experience that really stood out was an early morning walk I took alone by the seafront. I was dipping my feet into the sea with no one else around, and after a few minutes, a staff member discreetly showed up just to ensure my safety in case I decided to swim. That small act left a big impression – it showed how attentive and caring the team is. Despite the hotel being quite popular and busy, it never felt overcrowded. There was always enough space and plenty of food – their buffet selection is fantastic, with something for every taste. Overall, Viking Infinity is a great place to stay for a reasonable price. Clean, safe, family-friendly, and with excellent service. Highly recommended!

Linus Wennergren

The hotel is very large and crowded, with lots of bars and snack places. There’s plenty to do for kids, but it doesn’t feel very personal or cozy. If you don’t mind being around a lot of people and prefer a big hotel, it might suit you. The buffet offers a wide selection of food, but the quality is mediocre—though that’s somewhat expected with all-inclusive resorts, to be fair. Unfortunately, I had a negative experience with the service. I accidentally left my glasses on the table in our room. After housekeeping cleaned the room, I found them broken. When I reported this the next day, the staff were initially annoyed and questioned why I hadn’t come sooner. In the end, they did nothing except say they were sorry. They claimed housekeeping never touches guests' belongings and couldn’t be held responsible. I didn’t argue—I know it’s just one word against another—but I asked if they could at least provide some tape or glue for a temporary fix. They couldn’t even do that. It was a missed opportunity to show some care and make me feel helped. The glasses were prescription and cost around 150 euros. Now I have to fix them myself at home, and the hotel simply didn’t care. I spoke with a manager, who spoke with other managers, but it ended with, “Sorry, have a nice day.” Regardless of the broken glasses, we won’t be coming back. The hotel is just too crowded and too big for our taste. The rooms are okay, and the AC worked well. Cleaning was acceptable. The staff’s English was poor, but that’s somewhat expected in Turkey.

Martin Gunar

Review: Extremely Disappointing – Not Even Close to 5 Stars I have never stayed at a worse hotel than the Vikingen Infinity Resort. From the moment I arrived, it was clear this was not the 5-star experience they advertise – not even close. The rooms were filthy, with mold in the bathroom and a general feeling of poor hygiene throughout. For a resort that claims luxury, the basic cleanliness was appalling. Everything costs extra – even things you'd expect to be included at an all-inclusive resort. Drinks aren’t free, and you don’t get any snacks like crisps or small bites between meals. It honestly feels like they're trying to squeeze money out of you at every opportunity. The food is the same every day, with very little variety. It gets old very quickly, and nothing feels fresh or special. Definitely not the kind of food you'd expect at a 5-star hotel. To make matters worse, the reception staff were incredibly rude and unhelpful. Any issue or question was met with attitude rather than assistance. It felt like they didn’t care at all about guest experience. Overall, this was a huge letdown. I would never recommend this place to anyone. This is not a 5-star resort – I’d give it 1 star at best. Avoid it 10000%.

Billy

Just came back today and me, the wife, and 2 boys aged 10 and 12 absolutely loved it, the cleanliness is second to none, which I have not seen in England and the food was very varied and fresh was also lovely. Staff are very polite from cleaners to bar and entertainment team. Some not great English but your in turkey and you manage to communicate. I was skeptical on the 5 star rating just because it's a large hotel and read some reviews which isn't always the way forward. However home now and I would say it's 5 star and if your thinking of going I certainly would recommend 👌

Bethany Holliday

Very nice hotel for what you pay for. The food is lovely, they offer a variety of food including meat dishes, pasta, pizza, and plenty of fruit and vegetables. The rooms are lovely and clean, and rooms get cleaned often and towels etc replaced. The staff are lovely, the location is perfect, that being only a 20 minute walk from Siam Park and a 5 minute walk from the strip and beach. The pool is a great size and never too busy. I would say though that the hotel is full of young people, so I wouldn’t necessarily recommend it for families due to the noise at night from young people going out. However if you are a young group of people like I was then this hotel is perfect. The hotel is decor could probably do with an update but I can’t complain since it didn’t affect my stay in anyway. Overall a great stay and great value.

Darcy-Brooke X

We’ve just come back from a week here. Firstly, the noise levels can be crazy, a lot of young people blasting music, screaming and shouting at all hours, i struggled to sleep some nights. It’s also very close to Veronica’s Strip, which explains all the young people. There’s no AC in the rooms, instead you have to rent a fan for the room - which makes it difficult to sleep because not only is it warm, you have the noise outside which makes you want to close the door but then it gets too hot. Food is bog standard for a hotel, not the greatest but some is nice. The staff were really lovely, we had an issue with the wifi (€20 for the week per person) and they sorted it out for us. They also have luggage storage so you aren’t stuck if you have a late flight. Overall, we personally didn’t think it was too bad, but then again we were out most of the days so the only issues we had were trying to sleep on a night.

cheryl humphray

Rooms basic but clean had everything you need few missing tiles but it's 3 star . The hotel is dated and the bar area dark rely could do with updating .food i wood give 5 star if they had more to choose from but the food is very tasty enjoyed every meal but some people will complain. All staff are friendly and will always help if needed. It is very noisy of a evening so if you a light sleepr bring ear plugs . Always plenty of beds at the pool and life guard is there all times . If the place had a face lift updated it would touch 4 star easy

Ben Mccall

If I could give 0 stars I would. Horrible hotel completely outdated and dirty. We paid all inclusive but the food was inedible and the bar tender told us there wasn’t any alcohol in the alcoholic beverages🤣. We also got back to our room late at night to find a random person asleep in our bed who drank a full bottle of our vodka and used one of my freinds whole aftershave bottle, the hotel did nothing about this and when we went down to reception they laughed at us and I don’t speak Spanish but I know they where taking the mick out of us. Save your money and don’t book here I think conditions in a trench in Afghanistan would probably be more habitable.

Amy Leah

I came here with my friend it was just the two of us and I had looked at some reviews before coming which made me really nervous as it did not sound good at all however when we got here everything was great, our room was a great size and the staff were lovely. We went all inclusive which I would say is worth it, the drinks aren’t anything special but they are enjoyable food is your typical buffet food which I can’t complain about. Staff were lovely and happy to help there’s lots of great places to go everything is pretty close to the hotel which is handy, taxis aren’t expensive and if you go out for food elsewhere there’s some lovely places. Great location and great for a nice chilled/party holiday with friends there were some families here but id say it’s less suitable for small kids as you do get the smell of weed every now and then but it is honestly a great hotel I would recommend and I would be fine staying here again. For a three star hotel I have no complaints!!

Dia Periade

We recently stayed for 9 nights at Hotel Magic Cristal Park with an all-inclusive package. Our initial room had no phone signal, no view, and no hair dryer. However, after speaking with the manager on the second day, she was incredibly kind and responsive. While we had lunch, she resolved everything within 20 minutes and moved us to a much nicer room that had all we needed. She also explained that the hotel is undergoing renovations, improving room by room. Some may find the style old-fashioned, but that’s part of the hotel's charm—they’re preserving its classic look while upgrading the facilities. The food was absolutely amazing—many compliments and blessings to the chefs! Great variety, delicious flavors, and consistent quality throughout our stay. The rooms were very clean, and we highly recommend tipping the hardworking housekeeping staff. If you've ever worked in a hotel, you’ll know how tough their job is—they truly deserve recognition. The location is also a big plus: just two streets away from the beach, making it very convenient. Right below the hotel, there’s a mini-market where you can find pretty much anything you need, and the prices are very fair. Overall, we had a lovely experience and would definitely recommend Hotel Magic Cristal Park to anyone looking for a cozy, all-inclusive stay in Benidorm with great service.

Patric Vivera

We stayed for 4 nights and we had a pleasant stay. The hotel was a bit old and can be busy but every effort has been made to keep the place clean and tidy. The staff are helpful and reasonably friendly. They have an extensive buffet restaurant in 2 floors a bar where the drinks are not watered down as usually happens in some all inclusive hotels. The hotel has a big swimming pool on the 7th floor and games arcade for the children. Centrally located for the old town and bars and a 5 minute walk to the beach. I would highly recommend it if you are a budget conscious holiday maker.

adam Sayers

We arrived and easy checking in to the hotel €1 for a cup to drink on the roof bar, The lady who serviced us was nice and friendly. The food selection wasn’t very nice cold greasy. We complained about the noise as the 4th floor was extremely noisy couldn’t sleep until gone 3am. Even telling the room next door to stop slamming doors shouting arguing with his wife it continued until early hours. Service elevator wasn’t working took 10 minute to get an elevator. Can’t give a 0 star but we would have if it wasn’t for the roof terrace lady barmaid and bottom floor restaurant staff who worked hard. We won’t be coming back or recommending.

Geraldine Mciever

We unfortunately stayed here in June 2025 with our 3 young children. I cannot stress enough that Magic Cristal Park could not be further from how it is described on the websites! This is not a child friendly hotel. It is in a very Spanish part of Benidorm where the locals do not want to see anyone from the UK and they will happily walk into you and/or the kids without even looking around to see if they have knocked you over! It has NO entertainment for kids, the pools are on different floors and getting an elevator at any time is almost impossible. The toddlers pool is on floor 5 which offers NO snacks or refreshments at all at any time, nor is there any staff present here, other than to unlock the door in the morning and lock it again in the evening. The pool on floor 7 is very disappointing to say the least. For a start it is too deep and has no staff other than the 1 bar member who is as you can imagine too busy to see anything that might be going on at the pool. There is also nowhere near enough shade on floors 5 or 7 from the sun, which again begs why this hotel is aimed at families. The only snacks available (and may I add these are on floor 7 only) are salty, soft crisps or nuts that have been sitting out all day in the direct sunlight! There are NO ice lollies or ice creams available in either pool area. For any food (if you could call it food in this place) you must make the track down to either -1 or -2 which I will warn you, you most likely will wait a good 20 mins on an elevator coming. The food is absolutely disgusting, it is the same every day (morning to night) and you’ll be hard pushed to get a clean plate (if you brave the food) as they are not half washed with old food stuck to them! We unfortunately went with the Ultra All Inclusive and the so-called extras DO NOT EXSIT from the premium drinks, the mouthwatering food, days away, brunch by the sea, gaming experience etc. You also have to sort your own transport for the days away. We begged the hotel and our travel agent On The Beach, to move us to a sister hotel (or anywhere) but they said they couldn’t. The hotel offered a 10% refund on the £2480 the hotel cost us, which was a complete joke! They also said if we accepted the 10% offer that we would have to leave the hotel immediately! We had no choice but to stay. We had to eat out every day as the food in Magic Cristal Park was that bad (not what you book all-inclusive for).

Ella Smith

Avoid at All Costs – Worst Hotel Experience Ever I rarely leave negative reviews, but Magic Cristal Park in Benidorm was truly atrocious. From the moment we arrived, it was clear this hotel is stuck in the past — and not in a charming way. The decor is extremely outdated, everything looks worn out, and cleanliness seems to be a complete afterthought. The entire place felt dirty, with grimy floors, dusty surfaces, and an overall musty smell. The staff were shockingly rude and unhelpful. Any questions or concerns we had were met with eye-rolls or blunt responses, as if we were a burden rather than paying guests. The atmosphere was cold and unwelcoming. As for the food — absolutely disgusting. Lukewarm slop, no variety, and questionable hygiene. We ended up eating out most days just to avoid the stomach-turning options on offer. Honestly, this hotel completely ruined what could have been a lovely trip. Save yourself the disappointment and look elsewhere — this place is in serious need of a total overhaul and new management.

Yasmin Rushfirth

Let’s start with the good point. LOCATION. Room are dated but can’t complain with how clean they were fresh towels daily That’s the only positive this hotel provides. Arrived Wednesday hotel was pretty quiet food very limited but did manage egg on toast. By Thursday the full hotel was rammed (fully understand it was Eid) 99% of the hotel was occupied by Turkish people celebrating which I have zero issue with however the hotel seemed to them only accommodate for them,food music and even speaking! The hotel was so full we could never get space around the pool or at entrainment,which resulted in us having to seek alternative outside the hotel, no ideal on a ALL INCLUSIVE HOLIDAY. Due to the celebrations we had people around the pool till 6AM YES 6AM!! Playing music and drinking then by 9am pools rammed again. Hotel allowed this just going to say this as a fact if that was British people we would have been made to leave the pool and keep are noise down!! After day 1 the food was totally inedible couldn’t find anything we could eat other than chips so again we eat out everyday. Will say most of the guests were friendly despite the language barrier however some were rude and entitled. Wouldn’t come again

david carpeneter

Do not stay at this hotel supposed to be all inclusive,,,, never no drinks at the bar only lager no snack bar food is absolutely shocking. Would not feed it to the wild bore up the street. rooms are very very dated with crack tiles all over the floor bathroom bodged. fridge don’t work, no English TV channels. flush in toilet does work so have to wash your stuff down with a bottle of water. no plugs in the bath or sink. room damp it’s a disgrace to say it is all inclusive hotel don’t waste your money. You would be better off sleeping at the side of the road in a tent

Amy Balman

Absolutely awful staff are rude no English speaking staff so made it very difficult not interested in allergies which make it hard for me with an allergy child couldn’t feed him any evening except for chips no entertainment no kids club pools freezing cold drinks are awful when ever we asked about anything we was told end of season like we should have known there was nothing happening we ask for music to be put on in the evening just told outright no with no explanation no pool table games room or table tennis sport tent all cleared no kids entertainment. Absolutely ruined our holiday care more about weddings than holiday makes clapping in one of our party’s face completely shutting everyone down and being rude in general won’t be returning and I suggest if you are booked here you change hotels asap or get a refund! There travels safety certificates also expired last year!!! Steer clear please don’t give these people anymore money!

Louis Hutchinson

Would definitely go back. The staff were great, the animation/entertainment team made our week such good fun. Loved having the music by the pool. Food was good as-well and the vibes at the bar were great. Good to have the shops/barber/tattoo place on site aswell. Would recommend to anyone wanting to have fun on their holiday.

Stell

Overall, it was a nice hotel. Food was quite bland in taste, for me, but my Turkish bf liked it. Entertainment was not as expected, but given the time of year, there were hardly any customers, so I totally understand on the hotels part. The location was a 10 minute walk away from the beautiful beaches and Entertainment on the strip was good. I highly recommend going to Sweet Corner for food and night entertainment. They do a great full English/Scottish breakfast too, with real pork. Sweet Corner also provide a free travel service to and from thos hotel as they are in partnership with them!

NTELABEGGATRON O Sirial NO

Very nice resort with modern designed rooms and nice beach, the pools are also beautiful. The resort looks amazing in the evening time with lightening. The garden is well kept and beautiful. We enjoyed much and just relaxed all day at the beach and don’t want to leave the hotel as there is everything here. Spa was nice, we tried some of a la cart restaurants and food in main restaurant was also good. Evening program is good and every night is different. Definitely good value for money. Bar very nice 🤓

Fiona Bromige

We have just had a fantastic week at the Mitsis Rinela hotel. The hotel is situated on a blue flag beach which we thoroughly enjoyed. The pool area was great too, although the pool is 3 metres deep! The choice of restaurants and brunches were plentiful and had a wide variety of choice. The Pan Asian restaurant food was our favourite! Waiter service around the pool was good and Marina was brilliant! The ice cream, crepe, waffle, bbq, pizza stations were on offer throughout the day too! A sea view room is a must as the bay is stunning and you can see Dia island too! Spa was good for massages but not a lot else. Gym and yoga studio were located in a cool location and Zoe was welcoming and friendly. There is not a lot to do in walking distance in Kokkini Hani but you can book excursions. All staff were helpful and polite and this made our stay even better! Would highly recommend!

Ελενη Βουμβουλακη

Me, my husband and 2 kids 5 and 7 ,visited Rinela hotel this June and may I say that the resort was beyond our expectations. Being Greeks who live abroad we were expecting normal rooms in a normal resort but honestly the resort was excellent. The place is in general clean, my kids enjoyed to the max playing to the sandy beach plus every time we wanted to relax a bit we were dropping the kids to the stay and play kids club that the professional teachers were taking care of their activities very well and we were relaxing in the same area with no worries. We also enjoyed the activities or cinema nights for kids at the theater area. The food is very good for value. We will definitely visit again! Thank you all!

Jacob Redstone

⭐️⭐️⭐️⭐️⭐️ An Unforgettable Stay! From the moment we arrived, this 5-star hotel exceeded every expectation. The level of service was truly world-class—every staff member was warm, attentive, and eager to ensure our stay was perfect. The room was immaculate, spacious, and beautifully designed, with luxurious touches that made us feel instantly relaxed. The bed was incredibly comfortable, and the view from our window was breathtaking. Every detail, from the daily housekeeping to the seamless check-in and checkout process, was handled with elegance and professionalism. The amenities were top-notch—the pool was pristine, the spa services were divine, and the on-site restaurants served some of the best food we've ever had. What really stood out was the genuine hospitality. We felt cared for and appreciated, not just like guests but as valued individuals. This hotel sets the gold standard for luxury and service. We can't wait for our next visit. Highly recommend!

Ella Byka (Ellabyka)

Perfect stay. We returned to Rinela and not disappointed again. The room was very clean and great view, this time we booked room with a pool and didn't regret. The weather was not perfect all days but at the end of our week here it was lovely. Food and service in all restaurants are great and good quality Great bars and wine bar was amazing a lot of difference non alcohol drinks for the kids

Rochelle Russell

The hotel was clean and staff were friendly and helpful. Entertainment team were amazing and great with the kids ❤️ The food is very limited and is the only part of the hotel that my family struggled with especially the children. The location is ok, close to water park and easy to get to other places in a taxi but the walk to the sandy beach is far with children. The DJ (unsure of his name), Sam and Marina are highlights of the whole hotel!! The MiniMarket is fabulous for essentials and booking excursions & Claudia inside was so helpful especially with the kids. Guest services (Carmen) was lovely and really helpful! Her and my son were best of friends for the trip! Overall a nice holiday 😊

Reece Taylor

No air con in any of the rooms. The first room we had, we shut the bedroom door and it couldn't be opened so got moved to a different room. Rooms are like apartments, little kitchen and lounge room. Tv in lounge but not in bedroom. Food selection is quite small but as all inclusive goes, wasn't bad and was warm!! Only one cocktail per day and is a premix, sometimes was alright other times quite nasty depending on how much premix was used.

Emma

Stayed in a superior double with a balcony view of the pool. It was modern and very clean. The pools looked clean but we didn't use them as they were too cold. Food was tasty and new choices daily. Drink choices for all inclusive were not the best so ended up paying for better ones. We were disappointed with the evening entertainment which was either bingo, karaoke, or singers. We opted for a night out in Costa Teguise and wish we had done it sooner. Reception and catering staff need to work on their customer service skills.

Stacey O'neill

Where to start - read the reviews beforehand, take with a pinch of salt as always, and judge for myself! We were advised before arrival that there were works going on, tbh, I had to search to see where. They are re-doing the ground floor rooms in one of the buildings, but we were completely unaware from pool area or anywhere else, as no noise or mess. Our room was in the other building, yet to be renovated. Personally I do not find the 'bamboo' furniture offensive, matter of taste I guess. The room itself was spacious, with plenty of wardrobe space and hangers. Cleaned daily (if required), nice little balcony, I did bring a travel kettle and extension lead having read other reviews. Also the remote for TV and safe needed new batteries, which would have no doubt been rectified had we informed reception. Really can't find any real fault with our room.We were All inclusive, which can be a little 'samey' but food was always plentiful, fresh and tasty, had mussels on 3 occasions which was a real treat, noticed fish a couple of days, but not for me. Breakfast was good, everything you could want, even proper sausages 😂. The restaurant staff are very attentive, always cleaning and clearing tables.Now to the drinks - they certainly don't skimp on the alcohol, my liver can confirm! If you want 'named' booze, it comes at an extra cost, but for me, local spirits were great, also as someone else mentioned, the daily cocktails were good 😋 Wasn't too sure about the 1 euro cup charge, before arriving, but what a fantastic idea, saves waste and people return the cups rather than leaving empties all over the place. So, in conclusion, if you are looking for a 5 star hotel (which would no doubt cost a LOT more) this is not for you, but if you want a good room, decent food and strong drinks at a very decent price, then this is the place for you!. The icing on the cake for me was that your AI bracelet wasn't whipped away at check out, as usually happens, nice touch 😊. I would not hesitate to return.Thank you for a great week. P.S. the pools were freezing, but what do expect in March?

Teigan

For the price, it was decent. Advertised on easyjet and tripadvisor as a 4-star, but it’s definitely not. More like a 3 star. The rooms were as expected, they were clean and spacious. Reception was helpful and the minimarket was useful to get a last minute trip booked. The food was not the best. It was always served hot and fresh which was nice, but there is no variety at all. Not ideal for picky eaters as you’ll only end up eating bread rolls and chips. The pool is a good size, but is not as clean as it probably should be. The sides are green from algae and the water turned anything white into a brown-yellow colour. The location was expected, we knew it was going to be out of the way. It is about a 20 minute walk to the Plaza, maybe a 25 minute walk to the seafront. There is a small row of restaurants and a supermarket about 10 minutes away though. There is no activities or night life in the hotel either. On the rare occasion there was water aerobics and a karaoke night. Any evening entertainment was over by 11, so if you like an early night in, this is ideal.

Mohammed Sarfraz Tawasin

I stayed at the Blue Star hotel for 7 nights with my family. I would like to thank Mr OĜUZHAN he was working at the reception, he was very friendly, kind and helpful. He resolved any issues very quickly. Blue Star can be proud of him. Some of the guests are very racist, and the food is horrible. The hotel does not cater for all the broader communities at all. Although we paid for an all inclusive service we did not eat at the hotel much due to the terrible food provided. However, the cleaning ladies are very good and they clean the rooms very well.

Tracey Williams

Stayed at this hotel for 2 weeks, I will start with saying the hotel itself was lovely, also very clean.. the maids did a Fantastic job! The pools are great, can get a little busy on times but overall 5/5.. the only down side for me was the food, same thing most nights, didn’t really mix it up. If your British then you’ll be living off chicken, chips and rice.. location - was a little out of the way from the main stretch of shops but could easily get a taxi outside the hotel for 250 - 300 lira which I think was pretty good.. would I come back? No not for me 🙂

Aneta Godlewska

The hotel is okay; the renovated part is very cool. 👍😎👏 The hotel staff is very friendly, and the food is quite good. 😋🍴🥂 The hotel has two swimming pools, one for children and one for adults. 🏊‍♀️🏊‍♂️💦 In the evening, there is a musical show. 🎭🎤🎼 Hotel manager Ferhan King is very helpful. 🤗🌟⭐ Many Polish and Russian guests are present.⁷

Anastasiia Povietkina

We would like to sincerely thank Blue Star Hotel for a great stay! At first, there were some misunderstandings, but the manager personally contacted us, listened carefully, and resolved everything quickly and professionally. After that, our vacation was truly enjoyable — cozy room, cleanliness, delicious food, and friendly staff. We especially appreciated the high level of care and attention. We definitely recommend this hotel and would love to come back again!

Lizzy Serento

I recommend this place to every person that need to rest, because you don’t have to worry about anything here. Despite the rooms and location, the service was the best that I could get. The animators were friendly, there are many activities for kids and adults as well. The bartenders even though they had lots of work did their job perfectly, making sure that everyone is served, however I guess there is a lack of bartenders, because you could see them doing something for the whole time, without any rest. The food was also very good and the waitress crew was nice and helpful, sometimes even recommending particular dishes. I would definitely come back here. Special thanks to Semi, Lisa, Jasmine and the other animators and the bartender crew- I can’t remember their names, but these young guys are very helpful.

Carla Brotherton

After reading the reviews on this place I was dreading it!! I couldn’t have been more wrong. The staff, especially the entertainment team, are great. The rooms are very basic, with some rooms being very high up if you have small children. We were on the 4th floor and had to tell the kids not to be on the balcony alone. It can be noisy however it never kept us awake. Would not recommend this hotel for childless people. It is VERY child friendly, ours are 6 and 4 and always something going on for them. Food is ok. We had some really nice meals. No issues with food poisoning. Always chips, pizza and pasta for the kids if you have fussy eaters! Breakfast was lovely every day. The free minivan is a bonus to the town and beach. The town is lovely with activities like renting quads available. Beach is gorgeous! The pools are great. We spent all of our holiday around the kids pool and splash park, the other pool is a little deep. With the shallow end being 1.2m, better suited for good swimmers or adults. Splash park is amazing for the kids with little slides. Some of these reviews I feel are very harsh. It is a 3 star hotel and if you expect 3 star you will love it. For the price of the holiday we can’t fault it.

Joe Johnson

Just back from a week at HSM Canarios Park with my Wife and 2 kids, ages 2 and 4. We all had the best time. This hotel is ideal for families with kids. The food is good, nothing fancy but plenty options for the kids and fresh fish or meat cooked at the buffet every day. The restaurant is open for long periods which makes it easier to plan your day and means you can avoid busier times. The staff were amazing, so welcoming, friendly and helpful which really adds to the overall experience of feeling welcome at the hotel. The rooms are cleaned so thoroughly and beds were always made up and room tidied and cleaned throughout the day. The staff would even make the kids beds and then lay their teddies on top. There are 3 pools at the hotel so always space to find a couple of sun loungers. The kids pool was great, so shallow so easy to relax and not have to worry. There are shuttles into the town but we always opted to walk as it's a straightforward route that's pleasant and safe to walk - about 20 mins or so. The tourist markets in the town are great and well worth the walk. Some nice bars and cafes too. At the end of the week none of us wanted to leave so I think that says it all!

MRA Kahn

Not the Holiday We Hoped For Unfortunately, this hotel wasn’t for us. What we anticipated as a peaceful getaway turned out to be more like a summer camp for kids. From the pool to the restaurant and even in the hallways, there was constant noise—screaming, yelling, and door slamming, often caused by unsupervised children. We were hoping for a relaxing, quiet escape, but that simply wasn’t possible here. While the staff were friendly and the basic services were good, the overall ambiance was not what we had hoped for. It’s worth noting that this is not a great option for vegetarians or those who follow a halal diet. Pork was widely available, but there were no halal meat options at all. Vegetarian and seafood dishes were often placed next to meat dishes, leading to frequent cross-contamination—again, often due to kids helping themselves without supervision. The hotel may be ideal for families with children looking for activity-filled holidays, but for couples or individuals seeking tranquility, this is not the place. Sadly, our holiday felt more stressful than relaxing, and we won’t be returning.

Christopher Barrett

Our stay so far has been lovely, we love the breakfast which has a good variety on offer including chips, with a selection of sweet and savoury foods to indulge in, as well as fresh fruits and juices. Very satisfied with the cleanliness of the hotel, but the rooms are basic, however, the beds are very comfortable. The hotel is a 15 minute walk fron the beach and shopping centre, the hotel does provide a free shuttle minibus to the beach. The hotel provides pint size beakers on arrive for drinks which seemed odd at the time, but you get used to it and obviously the hotel has no need for staff to collect and wash glasses after every session. The staff are excellent, friendly, helpful and gave wonderful support in every need of our stay. They speak very good English. The only thing that has ruined our holiday so far is we had a carrier bag go missing while sitting by the pool balcony, luckily not much in it except a purse with 150 euros, 200 cigerettes and 70 grams of tabbaco. We would stay here again and would recomend this hotel to anyone.

SC SimplyCustomers

We arrived late, and the night receptionists were a bit confusing on the check-in procedures. Good size of the hotel room, but very small TV screen (about twice the size of a tablet). Very clean room, and our room was cleaned every day during the two weeks of our stay. Restaurant was clean too, and the staff were trying their best to provide a safe and good service, taking into consideration that it was a buffet restaurant. Food is labelled specifying allergies, but the only fault is that vegetarian options were placed next to meats. And unfortunately, with plenty, plenty, and plenty of screaming kids around—abandoned by busy parents more interested in their phones—there was plenty, plenty, and plenty of food cross-contamination. Bar options were okay, with local spirits and plenty of soft drinks, but very disappointing when it came to cocktails. Every bar had a pre-made machine with 6 different cocktails tasting horrible — DO NOT GO FOR COCKTAILS. One small swimming pool at the back of the hotel and a larger one at the front. Unfortunately, we decided not to use either of them because of plenty, plenty, and plenty of screaming and crying kids. HELL.... Definitely we are not going back — because of the plenty, plenty and plenty kids. Obviously, it was our fault not noticing that this hotel is more for families with children. We learnt our lesson... Avoid this hotel if you're planning to have a great paradise holiday with relaxation. It was a holiday with plenty, plenty, and plenty of yelling kids.... This was not Holiday this was Hell....

Rami Sharaf

Serenity Alma Heights consistently delivers an exceptional experience. Their staff exemplifies professionalism and genuine hospitality, making every guest feel truly welcome. The resort boasts an impressive array of activities for all ages, ensuring there’s never a dull moment. The dedicated kids’ programs are a highlight, keeping younger visitors happily engaged. The Aqua Park is a standout feature, offering thrilling fun for everyone with its diverse slides and water attractions. What truly impresses is the hotel’s unwavering commitment to quality, maintaining its high standards year after year. This consistency, combined with outstanding service and amenities, makes Serenity Fun City a highly recommended destination for a memorable family getaway. Super friendly staff from front desk, restaurants, house keeping to the higher management and GM.

Denisa Andres

Great Place for Amazing Family-Friendly Stay at Serenity Alma Our stay at Serenity Alma was absolutely fantastic! From the moment we arrived, we were greeted with warm hospitality and a welcoming atmosphere. The location is perfect—close to key attractions and easy to access, making our trip hassle-free. The highlight for us was the kids’ play area, which includes slides and plenty of space for children to enjoy themselves. It was a dream come true for our little girl The food was another standout feature. With a variety of delicious options, there was something for everyone, from fresh and healthy choices to indulgent treats. The staff were incredibly friendly and attentive, always going the extra mile to ensure our comfort. Every detail was taken care of, making our stay truly special. If you're looking for a family-friendly hotel with great service, excellent facilities, and a perfect location, I highly recommend Serenity Alma We can't wait to come back! ⭐️⭐️⭐️⭐️⭐️

sjarlane barnardo

From check-in to check-out the service has been on point. The staff are professional and friendly. We felt at home immediately. The hotel it self, rooms, pools and garden always clean and in good condition. The amusement team did a very good job. They cater for the young to the old. We will definitely come back to serenity fun city and recommend this hotel to families.

Anoyi

To start off, the pools at serenity Alma were great, they had snack bars close by as well so you don’t have to go to lunch if you want a pool day. So pretty convenient. The slides were great for the kids and adults too. However, the beach location was quite far, they do offer a buggy ride to the beach but we found it quite the hassle. The location from hurghada was quite far - 45 minutes one way. So do consider this if you want to explore. The staff are the reason for the one less star.. some of them become quite rude during your stay with attitude. They favour certain individuals compared to others. This is mainly the reception staff. When we got there, they were laughing and giggling towards us making us feel uncomfortable. Management needs to sort this out. Bar staff were amazing especially the guy at the infinity bar!! Great guy. The cleaners were so helpful as well. But reception made our lives hell.

Chris .slater

Amazing Stay! I had an incredible experience at Serenity Alma. The location was perfect, the room was spacious, spotless, and the bed was super comfortable. The amenities were top-notch, especially the restaurant and pool. What truly stood out was the exceptional service – the staff went above and beyond to make us feel welcome. We have been to Hurghada many times and this is by far the best yet ⭐⭐⭐⭐⭐

Emily W

An amazing two weeks at this wonderful hotel. Everything was excellent - the room, food, staff. They welcomed us at 4am and were so kind and helpful, it was a great start after a long journey with young children. The hotel is just lovely, with so many facilities. Everything for kids was perfect and the food was delicious with plenty of choice. Even if you don’t have children, there’s plenty to enjoy. Could not recommend enough.

Danijela Stojanovic

Very nice hotel, old but well kept. The staff is wonderful and always smiling, and the rooms on the ground floor with a garden are a paradise for children. the highest praise for the pirates animation team, our twins enjoyed their time. Sea is wonderful, but quite cold in the second half of June. all in all a wonderful experience. Greetings from Serbia.

Jana Dorotikova

We just got back last week. The resort Is great, especially for families with children. Everything was always clean, enough sunbeds And umbrellas on the beach. The sea Is beautiful, ideal for snorkeling. Food was amazing, various choices every day. And mainly, the staff were all amazing, Smiling all the time so we Felt very welcomed. Even though they were working very hard they all were just so friendly! Thank you for a great Holiday And we absolutely recommend this hotel! 🌴🤿♥️

Michal Cerhák

We really enjoyed our holidays at the Sunshine Crete Beach Hotel. We have stayed in a semi-separate apartment out of the main building. It was clean and quiet. We asked for a sea-view room but we could barely see the sea as it was mostly hidden by other buildings which was not so big issue at the end as we did not spend much time in the room anyway. The catering was also great in the main restaurant and at the beach bar. The overall atmosphere was perfect, mostly thanks to the animation team. They took care of the children as well as of adults during the day and evening. There was always something to do and it was always fun. Amongst others stretching and aqua aerobics in the morning, water polo and some competition in the afternoon, and a mini-disco for kids with another competition or karaoke and a disco in the evening. Go, animators, go!

Judit Nemeth

This is not a 5 star hotel, really dated, rooms require urgent refurbishment. Staff was okay but definetly not 5 star hotel experience. Food was okay but again they are far far away from 5 star, drinks are limited and cheap alcohols. We mostly enjoyed the clean sea and it was beatiful but we would no come back to stay at this hotel again. They are not up to standard to be 5 star hotel maximum 3 star.

Ūla Lau

It was the best hotel ever or the best vacation i've been to the staff is very friendly and there is a lot of activities for kids and other activities like golf, football and many many more. The food was delicious and the all the pools are great there is a kids pool that i spent a lot of time with my little brother the rooms are small but good the ones that are by the pool on the first floor are by far the best ones because it's a 2 sec walk to the pool. The location is amazing to walk to the sea it takes one minute!!

Lynne Crouth ### NEST ACCOUNT###

Absolutely beautiful hotel. We loved our first time here. Everyone is so friendly and welcoming. Food.pools.entertainment were all fantastic. Our premium room with a sea view was really good. Room cleaned every day. Fresh bottle of water every day. We had a bottle of wine and fresh fruit which was lovely on our first day. Can’t fault anything. Everything was perfect. Well done to all the staff who work incredibly hard. 🫶

Flores Mosi

We recently had the pleasure of staying at this hotel and it was perfect for a family holiday. From the moment we arrived, we felt welcomed and well taken care of. The hotel had a warm, friendly atmosphere and was clearly designed with families in mind. The food was absolutely amazing, served buffet-style with a wide variety of options that catered to all tastes. The serve food and drink from 07:30 till Midnight, considering those who arrive late. Every meal was fresh, flavorful, and beautifully presented, with something new to try each day. One of the standout features was the five pools spread across the resort, each offering something different – from quiet relaxation areas to fun zones for the kids. The on-site spa was a lovely touch, providing a peaceful escape and a range of treatments that left us feeling pampered and refreshed. The beach is 2 minutes walk and the view just added another touch. They also do activities in the beach such as volleyball ect.... The evening activities was great. Every night offered something new, from live performances to themed nights, and the kids disco was a firm favourite with my child. She had an amazing time dancing and making new friends, while we enjoyed the entertainment and relaxed knowing she was having fun in a safe environment. The creche was also available. Although we need use the service, but knowing it was there was a peace of mind. Overall, this hotel delivered everything we could have hoped for in a family holiday – great buffet meals, top-notch facilities, endless entertainment, and a welcoming atmosphere. We can’t wait to come back!

Alice B

We have had a great 10 days at this hotel, the rooms are modern and clean. The guys on the animation team are great, especially George, my son Frankie loved him and often wanted to find him as he would make a fuss of him, he’s very friendly, funny & great with the kids! Also Johny, he would call my daughter “chicken lady” they thought he was great. The food is good for all inclusive, lots of option and different themed nights and at the snack bar in the day (gyros, chips, nuggets pizza salad) but we do like to go out, we’re not the type to stay in the hotel 24/7 so we have been out for dinner a few times, there isn’t that much around just a few shops & restaurants. Would highly recommend going to the Knossos Taverna which is 5/10 minute walk, have a children’s play area and they have a band, show with smashing plates and dancing on a Wednesday and Sunday evening which was brilliant. They have a great beach by the hotel, and the shop in the hotel is good too. The ladies on reception, and all staff were always so kind and helpful. Would be good to have a few more English channels on the tv, there was lots of German shows - but would say about 70% of the guests were German. Alcohol just like most all inclusive - pretty weak and tasteless but other than that can’t fault anything else. We have had a great time :)

Dan Board

Just returned from a weeks holiday here with my family. Had a basic room which I could not fault as the weather was incredible for early may! . Pools are really good as was the selection of food and drink. All the staff were very helpful and polite animation team were very good and always happy to say hello. Very family focused and would recommend

Laurenairbus01

Just returned from a fabulous week at the playa Park. The hotel is situated about a 10-15 walk from the main strip so it feels very chilled and relaxed. The reception check in on arrival was quick and easy and we were greeted with a big smile. All the staff here are very friendly and helpful, in particular the restaurant and bar staff who couldn’t do enough for you. The first thing you notice is the hotel is spotlessly clean and well cared for, everything is constantly being washed, brushed or polished. The food was excellent, always varied and good quality. We loved the drinks stations for wine, beer and soft drinks, so much nicer than waiting for a waiter. The room was comfortable with a great view over the pool area and two balcony areas. The pool area was lovely, lots of good quality sun beds and a relaxing atmosphere. The main pool was a little bit cold but once you were in it was absolutely fine. The animation team worked hard and the evening entertainment was really quite good, something I don’t normally say, in fact we went to the night bar every night as the atmosphere was fun and enjoyable. All in all it’s hard to report any negatives with the Playa Park, I can’t wait to go back !

Jake Shepherd

If you’re looking for a good family holiday then look no further! Just finished our 7 night stay and what an amazing place this hotel is. We are a family of 4 with a 10 and 4 year old and they have loved it too. The food is amazing for a 4 star hotel and probably the best I’ve had at an all inclusive hotel. The selection is great and the pizzas and focaccia is just incredible! The rooms are cleaned daily to a very high level and all staff have been incredibly friendly including the activity team who put on various different activities. The layout of the hotel is very enclosed meaning it feels incredibly safe with children. The entertainment on an evening is fantastic with various different high quality acts, bingo and karaoke. The whole vibe of the hotel is very chilled, with music by the pool and relaxing areas. An amazing place and one we will be coming back to!

Rod L

Great place to stay. Not too busy in mid June with a really relaxed atmosphere and great staff who are super hard working but maintain a friendly demeanour. The restaurant was great with tasty varied food options and help yourself drinks (inc. booze), although I mainly reserved this for the evening 😉. The pool is nice and big. Quite cold but not so bad and is salt water. I enjoyed the evening entertainment and events, and there is a nice spa area too with additional treatments at reasonable prices offered which I sampled. The rooms are nice with some having a small kitchen and as the hotel is not so big pretty much all the rooms overlook the pool area in some way. Outside the hotel, a very short walk away is an area with a big supermarket, clothes shops, bars, restaurants and also home to a small market on Sundays and Thursdays which is worth visiting as it's so close but you'll see better. Slightly further away (5 min in a cab) is the main drag with lots of shops including the usual tourist ones but also regular ones, including some more high end. More bars and restaurants here too as expected. This leads up to the harbour area too which is picturesque. It's also worth doing the walk from the hotel up the coastal path up to the harbour (about 20 mins) where you'll pass further bars and restaurants, and I would recommend walking back through the main drag as mentioned previously.

Jose Pitaaa

we had a great week here at Park Zensation!! From when we first checked in at reception, to the room and every member of staff we met - it was amazing! nothing was ever too much, if we needed something we could whatsapp or call and someone would be there to help! The hotel was clean and a good variety of food for everyone, there was always lots of sun beds down by the pool or at the infinity pool the entertainment and bar team were amazing always smiling. The spa was €15 and absolutely worth it, with a variety of massages, hot tub, sauna and ice bath! We would recommend and would love to come back!10/10

Jake Hudson

Our stay at Playa Park Zensation was nothing short of brilliant! We were consistently impressed by the fantastic food and the wonderfully relaxing ambiance. But it's the dedicated and attentive staff who truly make this hotel shine. They genuinely go that extra mile for every guest. We were especially touched by Maria from the cleaning team, whose kindness and incredible work made our time here even more enjoyable. A massive thank you to Maria and the entire Playa Park Zensation team for a truly delightful holiday.

Tracey

Loved this hotel. All the staff were hard-working and very friendly Beach was nice. Walk on the jetty was lovely with the swim areas .Big shout out to Mo at the swim up bar lovely cocktails. Food was ok could always find something to eat The sandman was friendly and his sand art were great. Beds were hard Cleaner was nice made lovely towel art. Only downfall is they do not serve wine in the bars only in the restaurants this has stopped me returning to this hotel as I am a wine drinker Overall lovely hotel

Rabih Salem

The only good thing in this resort was the friendly staff... We were 3 families and we spent 7 nights; starting with our check in until our check out the overall experience was way below expectations... Room cleaness was 4/10 Food quality was 5/10, Food variety was 6/10, Lifeguard service 3/10, We even had to carry our luggage to the bus on departure.

Rain Astolfi

We had a good stay, staff were nice and polite. Rooms are cleaned, towels are changed and water is supplied everyday. Our daughter had fun with the activities. Food was good but it's repetitive. Mosquitos specially at night but it's not the hotel's fault.

Lucy Stirton

Just had 10 days at this hotel. Staff were amazing and couldn’t do enough for us. Hotel in its self was very clean, pools were great. Would definitely recommend and stay here again!

Jasmine Springette

I had an amazing 10 day holiday at Sea Beach Aqua Park Resort! I would rate it 5/5 but the terrible WiFi connection brings it down 1 mark. WiFi is nonexistent at this resort although it states there is WiFi throughout the hotel. Apart from this, I have no complaints - I loved my stay at Sea Beach Aqua Park Resort! The cleanliness is unmatched and I always saw staff constantly cleaning, moping and sweeping the grounds. The gardens are beautiful and the gardeners are seen daily trimming bushes. All of the staff were phenomenal and a true credit to the hotel but my favourite by far was Abdulrahman Yahya at the hotel, he mainly worked in restaurant Paranorma. He was always so friendly and accommodating. He had a smile on his face whenever I saw him and he really cared about his job and making all the customers happy! The shops located in the resort were also amazing, especially Medo in the supermarket and the man in the perfume shop. They all made my stay amazing from start to end! Big shout out to the senior supervisor Ahmed as well for helping us during check in! Also Memo from the entertainment team was insane!!! His energy and passion for dancing is so clear and he made our evenings! Thank you all for a great stay.

Aslihan Demirci

I really liked the hotel overall. I am surprised why some people are exaggerating about the food and the rooms. The rooms were cleaned decently. At the reception, many of the staff was friendly and supportive. When it comes to the main restaurant, there was a wide range of starters, main dishes, and different salads. The food was good. In hospitality, it is all about service offered by the waiters and the employees. You need to feel special and welcome. Captain Aldo knows very well how to give that feeling to their guests and works with full passion. He really deserves all credits 👏👏

Giorgos Petropoulos

For a truly relaxing break, Blue Bay Beach Resort delivered on all fronts. The staff's kindness and welcoming nature immediately set a positive tone. My room was clean and comfortable, and the beach itself was breathtaking. The peaceful atmosphere and beautiful scenery created an ideal environment for unwinding. With great food and service, it was everything I could have wished for in a getaway. Highly recommended!

Alan Mckinnon

Been here a Week and leaving tomorrow, yes it's a budget hotel so give it 4 stars rather than 3, overall it's OK however the room's are small and not brilliantly maintained, hit and miss if tea and coffee is replenished same for toilet paper. The hotel is in need of a spruce up in places and it's location is a taxi ride to anything. Its a family hotel and now that it's school holidays it's a primary school! However good points again because all inclusive the food is good especially as mass production. Staff are very friendly and helpful, I think that is a Greek thing as well as the locals are also friendly. Overall good but just like my old school reports, could do better with a bit of a spruce up of the room's.

Rafal Wojcicki

I was here some time ago, but only now I am posting a review, the first thing I noticed was that the rooms I booked looked worse than in the pictures on the website, , The rooms needed to be refreshed, the place was very overcrowded, which may bother many, the food was good for me, the selection was large, so everyone will find something for themselves. A big minus is the nice but rocky beach, in protective shoes, you can swim and have a nice time on the beach. A plus is the Aqua Park across the street, so if you have children it will be a big advantage, you may be annoyed by planes flying over the hotel, after a few days you can get used to it, but not everyone will like it. Next to the hotel there is a car rental, a few shops. There is a bus stop near the hotel on the main road which will take you to the city, the hotel staff was nice, so that was a plus. despite a few things that I didn't like, I was happy with my vacation in Greece

Louise Norrie

We are just home from a 10 night stay at blue bay. The staff are so friendly and welcoming. The entertainment staff were amazing with the children. The evening shows were great fun. The food was tasty with plenty of options. You're right on the beach front with clear blue sea. My boys loved the water park! It's cold!!! None of the pools were heated but you soon adjust. I'd highly recommend this place. Very beautiful place we'll definitely visit again.

grace hands

lovely hotel, food selection is great new entertainment team are amazing. rooms are cleaned everyday all the staff here are so friendly and welcoming. lovely views from the hotel rooms would definitely come again!

Jess English

Cannot fault this hotel after reading reviews was worried however there is a new entertainment team which are great, rooms cleaned daily, good food and the staff and incredible. Had an amazing stay thank you. Would definitely come back here. Each night are themed foods my only gripe is the beach which is difficult to get in with all the ticks but not the hotels fault. Manager was very accommodating also meeting my child’s additional needs. Only thing I would recommend is disability pool access as the older people staying struggled to get in. But for us 4 star absolutely

IG: _Mrocz3k

The hotel is ok, i was with my parents and we came back yesterday. The service was nice every day and the cleaning ladies always did what was needed when asked. The food was varied but only the breakfasts were boring. The location is a plus, everything is close and there is a bus that runs every 10 minutes to Paphos. I recommend it to anyone looking for a quiet hotel ;)

Ellen Keegan

Lovely hotel. Had huge double bedroom with separate large sitting room and little kitchen area. Spotlessly clean. Bathrobes and slippers. Patio outside leading to the pool. Lovely buffet breakfast. Hotel is right on the beach.

Poonam Sharma

Honestly very good location,but absolutely dated hotel. Booked a room for myself and my husband even though we requested before booking, They didn’t give us double Bed,there wereTwo single beds and they Put double duvet to make it look like double bed. Bathroom and room lights were not working. AC didn’t work three days out of seven days. And in the bathroom, it was very old and dirty bathtub and you couldn’t even stand in the bathroom, It was that small even after complaining they didn’t listen .so never ever again in this hotel .

Miroslava Tyrlanova

We were generally pleased with everything on the holiday I came with my family. Everything from the food to the rooms, from the poolside to the drinks was very good. The only problem is that cleaning needs to be paid a little more attention. Cleaning was done only twice in our 10-day holiday. Other than that, the animation was very good. There are always different activities during the day and a different show every evening. Thank you very much for everything.

Kristina Paleva

We returned from the hotel just three days ago, and unfortunately, we had the worst vacation ever. We didn't expect much, but even then, we were disappointed. The only positive aspect was the size of the rooms. During our seven-night stay, our room was only cleaned once and that was only because we tipped the cleaner. The food in the restaurant was the same every day for both lunch and dinner. Furthermore, the queues for the grilled meat were consistently so long that men couldn't even try it without waiting for nearly an hour.

Joyce Leon

It’s a nice hotel but not much to do around. The beach is alright but if you want a nice sandy beach best to take the bus to Didim for 65 lira, it’s an hour ride and there’s a shopping mall there too. They stop outside the hotel. Food is a hit and miss, it’s either plain or uncooked sometimes. It’s basically the same food almost everyday. Not much variety. Same with snacks, it’s cooked from frozen so the quality is pretty low. I only liked the fries when recently cooked. The desserts are nice. Drinks are basic, I asked for a pina colada and they wanted to charge me £10 extra even though it’s supposed to be all inclusive. Just for days later to serve the drink for free? I expected better for what I paid.

Dannielle Squires

Just came back from the Ramada 10 of us requested a ground room due to children having disabilities and an adult with disability, they took us right to the top and after 3 room changes we were placed right at pool side.. the food is horrendous more or less the same food every night not much variety for kids as my children ate chips and veg for the 11 days we stayed. The rooms were only cleaned twice and bedding only changed once when asked to clean the room they didn’t understand me and left it. You hear everything walls are paper thin. We got ate alive by mosquitoes it’s really bad there (children and father were worse off) so if your thinking of going take bottles and I mean loads of bottles of mosquito repellent.. Nothing around you beach is man made so isn’t worth the hype.. take the bus it’s 65 lira to the closest town although you to get stung with prices for everything so be careful

MMehdi7

It was ok The ac was good, but it read as 18 c when it really felt like 22 c. WiFi came in and out. Mostly pretty poor. Nice view Beach area is pretty but pretty cold in July Very kid focused place.

Adrian Meadows

Large rooms, fabulous walk in showers, cleaned daily. Staff are super friendly, nothing is too much trouble for them. Food plenty of variety at every sitting. Animation team work very hard and the fire show is a must see. Amazing snorkelling and huge pool! Highly recommend.

Ossama Mohamed

Just come back from an amazing getaway with my family. the pool is huge and amazing very clean and clear, the animation team are very engaging even have kids activities and magic shows for kids. the towel guy on the beach and all the life guards are very helpful they assisted me before even asking. The beach bar staff are extremely helpful and always cheerful. The Housekeeping is super and cleans the room in no time. really enjoyed it and definitely will come again

Osama Ewayan

Honestly, I’ve stayed in many hotels before, but this one? On another level! From the moment I walked in, I felt like royalty. The service was beyond exceptional, the rooms were spotless, and every little detail was just perfect. But the real star of the show? Ahmed — the animation guy. I’ve never met someone with so much energy, charisma, and talent! He turned every evening into a magical experience. Whether it was dancing, games, or just making us laugh, Ahmed made the whole stay unforgettable. If you’re thinking of booking a holiday, don’t even think twice. This hotel is a hidden gem, and Ahmed is the soul of the fun. 11/10 experience! Will definitely come back just for him!

Maamar Attia

I just returned from an unforgettable all-inclusive beach holiday at Barceló Hotel Sharm El Sheikh, and I truly cannot praise the entire team enough! From the moment I arrived, I was warmly welcomed and instantly felt like I was part of a big, joyful family. A very special mention goes to the animation team—you were all simply amazing! Your energy, enthusiasm, and dedication made every day so much more enjoyable. Whether it was beach games, pool activities, or the vibrant evening shows in the theatre, your presence made everything come alive. The shows were full of laughter, creativity, and fun—every night was a delight! The bar staff were equally impressive—professional, friendly, and always ready with a refreshing drink and a smile. Whether it was a midday cocktail or a nightcap, they added a touch of class and comfort to every moment. It’s the kind of service that stays with you long after the holiday ends. The restaurant team—what stars! The food was simply fantastic: fresh, varied, and absolutely delicious. Every meal felt like a celebration, with attentive staff making sure every guest had what they needed. From local delicacies to international dishes, the culinary experience was top-tier. A big thank-you as well to the amazing beach team, always so friendly and helpful. They made the beach area comfortable and relaxing for everyone, always around to assist with a smile. I also want to give heartfelt appreciation to the room cleaning staff, who truly went above and beyond. My room was cleaned impeccably every day, and each time I returned, I found a beautiful, hand-made towel design waiting for me. One day it was a boat sailing the sea, and it honestly made me smile so much ❤️. These small touches meant a lot and reflected the love and care that goes into every detail at this hotel. The pools were well-organized, clean, and always full of life, with something for everyone to enjoy. What struck me the most is how you never feel alone at Barceló. Even when I noticed guests who were by themselves, there was always a kind member of the staff nearby, checking in, offering help, or simply sharing a warm smile. That sense of genuine hospitality is something truly special. Thank you, Barceló Hotel Sharm El Sheikh, for making this holiday extraordinary. You made me feel valued, cared for, and truly at home. I will definitely return, inshallah, and I’ll be bringing back not just memories—but a deep sense of gratitude. 🌞🌊❤️

Nick Tamanski

We stayed at this hotel with our family for a week. We really liked everything, especially the delicious food for everyone. The evening and daytime programs were the best, I liked that there were many sports activities. I would especially like to thank the team of animators who did their job very well. Ahmed, brother, you are the best animator, thank you for the amazing emotions!

CbG X

Disappointing Experience at Valeria Resort – A Bargain That Came at a Cost My partner and I booked a 10-night stay at the Valeria resort in June for two adults, costing £1,475 at a 4-star property. Initially, I was thrilled—a new country, a seemingly beautiful resort, and a price that felt like a steal. However, by day three, the reality hit hard: you get what you pay for, and in our case, that included food poisoning and a series of disappointments. Food Quality and Hygiene Issues The all-you-can-eat buffet was a major letdown. The food was often lukewarm, attracting flies and even birds that wandered freely in the restaurant. I noticed food stashed behind the buffet, barely wrapped and placed on the floor during breakfast service, which raised serious hygiene concerns. The meat served was almost entirely fat, with little edible content. Unsurprisingly, both my partner and I suffered food poisoning, which ruined two days of our holiday. On our last day, we met two other guests who shared similar experiences, having also fallen ill after eating exclusively at the resort. After some research, I discovered multiple allegations of food poisoning linked to this resort—information I wish I’d seen before booking. Language and Cultural Bias As British guests, we felt overlooked. The resort caters predominantly to French guests, with an estimated 95% French clientele. Staff made minimal effort to communicate in English, and all entertainment was exclusively in French, leaving us feeling excluded. Reviews had mentioned this bias, but I underestimated how isolating it would be. A more inclusive approach would have made a significant difference. Unprofessional Staff Behavior The entertainment staff’s conduct was another low point. During dinner one evening, two male employees were openly discussing their sex lives with two female guests from Manchester, in a restaurant surrounded by other guests, including children. This was neither discreet nor professional, and it was uncomfortable to witness. While I have no issue with staff interacting with guests, such intimate conversations in a public setting were inappropriate and should be addressed by management. Final Thoughts While the resort’s low price and attractive appearance initially seemed like a bargain, the reality was far from it. Poor food hygiene, cultural exclusivity, and unprofessional staff behavior overshadowed any positives. I strongly recommend potential guests research reviews thoroughly and consider paying more for a resort with better standards. Management should prioritize food safety, staff training, and inclusivity to improve the guest experience.

Anna Kuczynska

One of the best hotels I’ve been to. Went with a friend and a family of 12, we all loved it. The rooms are modern and clean. The food is good although there’s not a big selection there’s always something for everyone. Staff are wonderful especially the animation team, very enthusiastic people and put all their effort in during daytime animation and evening shows. Hotels location is perfect, a short walk to the beach and supermarkets all around the place. Will definitely be coming back next year :)

Whitney Diedericks

My partner and I stayed here 31/05/25-07/06/25 the hotel is in a good location, close to the beach. Service is okay at best. There aren't enough sun beds and parasols, resulting in the guests taking them from others (witnessed this several times). The building itself is a little tired and could do with updating. Rooms are made up everyday if you like, but the towels were not replaced and had wet towels several days running. One day they only gave us 1 towel we did not ask for another as it was our last night there. In the morning when we checked out the hotel staff accused us of stealing a towel. We tried explaining that the cleaner never replaced it when she was saying she had. They made us open up our suitcase and rifled through it. There was no apology after. Overall our stay was okay but only due to the excursions we planned, would not stay here again though morocco itself was fantastic.

Lee Walton

Ignore the negative reviews. This maybe a budget hotel and in some aspects it clearly is but overall it's lovely. It's good value and the food is plentiful and of good quality, if you like Lasagne then make sure to grab some as it is some of the best I have ever had and it's absolutely stuffed full of meat. Plenty of sun loungers to go round. The entertainment is in French so wasn't for us but not to worry as we knew that before we arrived. The hotel is very clean and the gardens are well maintained. The hotels private beach is just a 5 minute walk away.

Daniella Towson

Can’t understand any of the negative reviews! We had an amazing week at this beautiful hotel. The grounds are gorgeous, rooms and clean and spacious and amenities are super handy. All the staff are so kind and friendly, big shout out to Mustapha and Khalid just to name a couple. To be working hard whilst fasting and still with a smile on their faces is amazing and well appreciated. Food is delicious and varied with a wide selection of Moroccan and western dishes. Lunch is the best with freshly barbecued meats and a pizza chef! The only thing lacking was the tea/coffee so I would advise to bring your own, we bought a mini travel kettle for the room which was well appreciated. The hotel is in a great location close to shops/mini supermarket so very convenient if you forget anything. Highly recommend a stay here, and hugely grateful to the staff for all their hard work!

Thomas Button

This place has the potential to be amazing again—if they can address some of the current issues. We were sold a luxury, adults-only, all-inclusive experience for our honeymoon, but unfortunately, it didn’t quite live up to that promise. While we still made the most of our time together and had an amazing trip overall, several aspects fell short. The food was often over-salted and of inconsistent quality, with limited or no snack options available throughout the day. The Sandy Villas is closed. which was disappointing. Meaning we had to eat at sandy beach and the walk a short distance every day to the main family resort. Not Adults only. Our swim-up villa was lovely, but unfortunately pool was dirty and poorly maintained, we had to ask for it to be cleaned and for the lights to be turned on. The main pool was worse. It’s also clear that some staff are unhappy with the resort’s new direction—though I have to say, the majority of the team were truly fantastic and did their best to make our stay enjoyable. With a return to proper standards and attention to detail, this resort could be something special again.

Sabina Brusemini

We are currently staying in an all inclusive holiday (jet2.com) in Sandy Villas (9 nights). The room is spacious, providing direct access to a quiet pool. The facilities in general are great, staff friendly and helpful, but we had severe food poisoning. The resort caters for 1,500-2,000 people snd serves buffet lunch/dinner. Given the severity of food poisoning we were confined to our room for 3 days. This resort has full potential but they need to sort out food hygiene standards for good. Other guests we spoke to also were affected by food poisoning so it’s a common pattern.

Derek Hagan

Main restaurant and reception closed and a long walk or ride to the other restaurant in different part of resort as was the check in. Not the holiday we booked as my wife needs everything close for mobility issues, they have been helpful but we have had to constantly request help, not a problem for them but still don’t want to be relying on help to get meals.

DARTH - KOPITE

AVOID been bought by sandy beach aprt from your room everything is on another resort, food etc.No so in room , no mini bar, no beach service ,no adult pool .It’s now a free for all,all the online hotel stuff is out of date .AVOID

Cornelia Hermann

Unfortunately they ruined our honey moon, as we booked an other category of room and it was not available when we arrived so basically we got a downgrade, also there is a small part of the beach for the guests as it’s shared with the same low Cost hotel !we will definitely not come back !!!

Michael Warrington

Just spent a week all inclusive at this hotel after booking a very last minute deal. Arrived at the hotel late evening and was checked in by friendly reception and offered late arrival food in the restaurant which was declined but first impression of room was basic but clean, nice to have a fridge. Around the pool and sun loungers was clean with plenty of sunbeds with no reason to get up early and reserve sunbeds. Entertainment was very much hit and miss and very basic. No football, sports or any usual activities. Mini disco is also at 16:30 around the pool which I found odd and no evening activities until 21:15 on most nights. Food on the whole was very good and above what we expected, each night was themed but above expectations based on other reviews. Staff at the hotel were in the most professional and helpful however one receptionist was very unhelpful to the point she refused us a late check out, however later the same day Dani on reception straight away sorted us a late check out. Location wise is not the best and is located a long walk and down a steep hill but if you're holiday is to stay within the confines of the accommodation then it is great but if you're looking to explore a little more then I wouldn't recommend. Free bus to the beach which gets very busy but is an option. We ended up hiring a car. Nice hotel, good food and would return but some staff need to improve customer service.

Gerald Jones

Family holiday here on the all inclusive pack was lovely. the hotel is clean and has all the amenities one could expect. the food is always very good, and all hotel staff were helpful and welcoming. there were lots of fun activities for the kids and family friendly activities. if you aren't bothered about a slightly longer trip to the beach then this hotel is an excellent choice

Herman van Gemert

We spent 5 days at the Dunas Mirador for a short vacation with old friends. The experience was overall mostly positive, there were fun activities within the hotel itself which helped compensate for the location which is not terrible, however the highway runs alongside which is a bit noisy. the entertainment staff were fantastic and friendly and the hotel staff were professional and helpful. the food was lovely and the rooms were perfectly liveable and clean. If you are on a budget for an all inclusive this is a good choice.

Alex Briggs

We have just spent 10 days at Dunas Mirador. The hotel itself has been absolutely fantastic, Our 4 year old son really Loved the pools and all the entertainment staff were absolutely fantastic, especially Eli, Francisco and Corina! Bar staff were fantastic and special thanks to Alejandro! the rooms were clean however the Details of which rooms have air conditioning could be a bit more prominent on the jet 2 website that we booked with, we did manage to get a mobile one though for an additional cost but this was well worth it! All in all I would definitely come back again. Thank you team Dunas!

Rafał (Rougheee)

We’ve just returned from our 8-day holiday. The staff were very polite and helpful. The hotel itself does deserve its three stars. The rooms are quite spacious, regularly cleaned, beds comfy (could have been joined permanently to avoid sliding apart). The portable air-conditioning unit requires leaving the balcony door open and is quite noisy. With all the noisy entertainment on the stage by the pool one just wants to keep the windows shut to enjoy some silence. We were provided with the All inclusive option: the food was quite tasty but of average quality ingredients. Luckily, there were many options to choose from so everyone should find something to please their palate. We have only tried breakfast and dinner meals as at the time of lunch menu or pool bar snacks we were away sightseeing or enjoying the beach. The location is okay, exactly as described on the website. The free beach bus could run more frequently though. It’d be great if the pool and jacuzzi areas were available until 9p.m. We didn’t get the chance to use them more than 3 times throughout our whole stay because of such short opening hours. The lifts need more attention and the room doors that are far from soundproof. On the whole, it was a very pleasant stay.