Gran Canaria All Inclusive Deals

Michał Chowaniak

5 Stars – A Wonderful Family Holiday! We had an amazing stay at Colina Mar in Puerto Rico, Gran Canaria, and we truly couldn’t be happier with our experience. We stayed as a family with our two children (aged 7 and 3), and from the moment we arrived, we felt incredibly welcome. The entire staff was friendly and kind, especially the lovely lady at reception from the Netherlands—she went out of her way to make sure we felt comfortable and at home. Every member of the team—from the cleaners and bar staff to the pool cleaners and entertainment crew—was warm, cheerful, and genuinely caring. It felt like we had known them forever, and they made our holiday feel like more than just a getaway—it felt like visiting friends. The rooms were clean and well-kept, and the entire area, including the pools and surroundings, was spotless and well-maintained. A huge thank you to the entire Colina Mar team for such a beautiful experience. We’re already looking forward to coming back! With love, Mercy, Michal, Liam & Julia

Damian Railston

Great views. The food is ok. Not a huge selection but has been ok the vast majority of the time. The restaurant is on the small side for the number of guests at times. The biggest issue is the lack of rule enforcement. There are never any sun loungers as no towels are removed like is suggested in the rules. People smoke everywhere. You can’t sit down without breathing in smoke. It’s been a while since we’ve been to a place like that!! The rooms are a good size and we’re happy. No aircon but we were given two fans. The walk to the beach is steep downhill and the walk back up would be a struggle to many. The taxi is 5€ back to the hotel from the beach.

Martyn Roberts

If u want to get 5000 steps in before you get to your room this is for you.. no air-conditioning in rooms... only food inclusive in at meal times.. no snacks or ice-cream during day for kids included. Better off going self catering as so many places to get food over the road and very cheap.. food was basically the same everyday. It was nice but more variety would of been better.. snack food at 16.30 is non existent unless u are there bang on half 4.as the small ammount they do put out is bashed off in 5mins.. cleaning maids are brilliant though. Staff are decent too. Pool areas are crammed and overcrowded and not the best imo. If ur towls ain't on longers at 6am u won't get 1.. you are 100% better off going to the 2 main beaches. Really good. Cheap taxi down is best unless u want to climb down lots of stairs and steps to get there.. views are nice from rooms basically as you are right at the top of a cliff.. transfers to airport are much better if you download the welcome pick ups app as much cheaper than local taxis to airport.. 75 euros rather than the 120 euros the local firms are charging... enjoyed our stay but very basic. Defo a 2 maybe 3 star complex. IMO lanzarote is a much better island. Would definitely not come to this complex again. Once again the staff are amazing and deserve some recognition.. good luck with the steps...

jeffrey mace

We were here for 1 week during the Easter school holidays. We arrived with an open mind because the holiday was very cheap. We opted for the all inclusive because it was good value for the extra money, and as such, if the food wasn't great, we'd have some meals out as well. The food was excellent. Lots of choice and of good quality. We ate in the hotel for the duration of our stay. We also bought a bottle of gin on the flight over, as in previous budget holidays, the'local' spirits have been appalling. Again there was no cause for concern. The beer was pleasant and the spirits were of decent quality( at least the ones we tried). This is a large complex on many levels with many many steps. There are plenty of lifts for those who struggle or don't want to take the stairs. There are 2 pools. We only used the quiet smaller pool on the lowest level. The main pool was far too busy for us. We never had issues getting sun loungers and the guy who ran the small bar there was great. In fact all of the staff were. The views from the complex are stunning. Every room has a sea view. The hotel is on the top of the hill overlooking the town. The walk down is either a downhill winding road, or you can opt for the 709 steps down. We did this twice. The first time we walked back up the same way. The second time we got a taxi up which was just 6 euros from the taxi rank by the harbour. All in all it was a great week, and we would definitely stay here again

Peter Robinson

Excellent hotel first time stayed there and not the last. Can’t comment on food or bar service as we were always out on the night times. Two good size pools and a lovely little shop in the hotel lovely views from the balcony

M W

The hotel was located in a nice area close to the center and the beach. We loved the choice of food in the restaurant, and even though I'm a vegetarian I had plenty of things to chose from. We were welcomed and treated very nicely by the reception staff and the housekeeping ladies. The only thing to mention is that we could not sleep well as the beds were very hard. Also the bathroom needs to be renovated. However, the room was big and clean and we had a great view of the sea.

Helen Chong

we had a lovely stay at Bronze Playa. The staff are friendly and willing to help; the pool/outdoor area is lovely and spacious, with plenty of choice at the bar. Both breakfast and dinner were lovely, with plenty of choice and a different menu each evening. The rooms are a little outdated, particularly the bathrooms, and the towels provided are definitely showing their age! That said, the bed sheets were clean and comfy, and the room is lovely and spacious, with a great balcony! Overall, the hotel is great and would stay again!

Lyndsey Black

Location of this hotel is great (very quiet but not too far from beach and bars etc) over the road from a large open space where they hold a weekly market We had a ground floor room with private patio and access straight onto the pool Rooms are really spacious and clean with separate living room which had a small fridge to keep drinks in Plenty of sunbeds so never seen any sunbed wars!! Drinks were of a decent standard most cocktails were included in the all inclusive The only negative for this hotel is the food We both found it really hard to find something breakfast lunch & dinner but overall really nice hotel and would definitely return if I came back to gran canaria

janice leembruggen

All of the staff we met were friendly and helpful. Perhaps a few more staff members would have made for a better dining room and bar service as there just wasn't t enough staff to keep on top of everything. Fruit juice and food platters would empty and weren't replenished. I found the breakfast and lunch buffet to be adequate but ate out each evening as my 15 year old is a vegetarian so the choices available were quite limited. The sun loungers were comfortable and readily available. We weren't offered pool towels and I didn't notice anywhere around the pool for picking any up but as we took our own with us this wasn't a problem. Our room didn't appear to have any accessible electrical sockets, the only place available to plug in a hairdryer or straighteners was in the shaver socket in the bathroom which worked but I don't think that it was designed to accept a converter plug. I would have expected a socket by the mirror in the bedroom but none could be found. The location of the hotel was great for us and we felt safe in the area in the evenings. The hotel supermarket is well stocked and reasonably priced. If you're looking for good value for money rather than luxury this hotel is it.

George Kilpatrick

Beautiful hotel. Fantastic rooms with plenty of space. Family of 4 with 2 kids aged 11 and 10 and we all had a brilliant time. Plenty of things to do. Food was amazing! Alejandro and staff couldn't have helped any more than they did. Great service throughout and very clean. The bar was amazing! MARCOS our friend was fantastic. He went above and beyond for us, service was amazing. Bar so clean and so friendly. Highly recommend to anyone, thanks for having us 😁 Be back soon, thank you 😁

Louise Redmond

It’s a basic hotel with basic all inclusive food, although not a problem if you’re happy to eat out a few times as the location is great with plenty of bars and restaurants around. I travelled with my husband and two children. The room was very dated and small for a family of 4 (the courtesy room we used on the last day was a lot nicer!). We had a room at the front of the hotel over the bars, it is lively and loud of a night time but music tends to go off just after midnight so again no problem. The room had many faults, unable to lock balcony door, leaking air con and air con not very effective, these issues where reported and attempted to be repaired but quickly broke again. Majority of staff are friendly but one receptionist is extremely rude and unhelpful. Orlando one receptionist is really friendly and helpful. Sunbeds are behind a gated area that cannot be accessed until 9am which is great as you don’t feel rushed to get up extremely early to reserve a bed. We wanted to keep the room on for a late check out but unable to do so and had to pay to use the courtesy room, 6€ per person for 30 minutes. We didn’t get picked up until 7pm but on check out at 12pm we had to get the all inclusive wristbands cut off. Overall very basic and dated hotel, great location with plenty around and a walk away from the beach.

Eamonn Gallagher

I thought the hotel was perfect... we booked last minute self catering. Great location central to bars and restaurants and 10 minute walk from the beach. Pool is amazing with shallow and deep end and also a kids pool. Plenty of sunbeds to be had and good selection at pool bar... whether self catering or not. Room cleaned every day and all the staff very helpful and friendly. Very good price and you get what you pay for... if you looking cheap and cheery with friendly staff and good facilities you'll not be disappointed other than the night time entertainment but sure you have all the nearby pubs and bars

Nicola Hardie

Would not waste your money on this hotel. Although it looks ok from the outside the rooms are very small, especially the family rooms, the bathrooms flood after every shower, the staff are rude, the food is awful and the bar right next to the hotel has the music blasting until 6 am every single night, so be prepared to not get any sleep. No where near enough sunbeds for the amount of guests so have to be up extremely early to queue, which is not fun after getting no sleep and if by pure luck you manage to get one don't you dare leave the seat as the managment will take all of your belongings. The area is very money orientated you will get uncomfortably harassed, so will your children especially in the evening..need another holiday to recover from this one

Siobhan Gallagher

We booked this week holiday the day before because we needed a break after my father in law passed the week before, so were not expecting much. We really needed the break.The rooms were spotless(carmela i think did them room 246 ), balcony was massive and great view of pool. And the kitchen had everything we needed, Lidls not far away over the bridge. Staff were so nice and hard working couldnt do enough. Pool was one of the best for swimming my husband loves a swim. Location is superb to everything you need. Great pub mulligans just outside. I never slept so well anywhere, sometimes 3 hrs during day and i never sleep and it was all we needed to go back and deal with reality.

Darren Witten

I was a bit dubious as I have really gone of Spain holidays but thought I would try this place. When I booked the pics of hotel made it look a bit drab so my expectations were low……..however……. This is a great hotel. All staff are really friendly and helpful. The all inc is great drinks are great. Food is great (although can get busy) but the staff really work very hard. The hotel was spotless. Room was of very good quality. The location was close to everything. Beach about 10 mins walk but a nice walk. Buses and taxis all close although I never used them as I walked everywhere. Went to the Yumbo centre a few nights which is about a 15-20 min walk had good nights there. Honestly I don’t usually leave reviews but I love this hotel. And will 100% coming back. The pool area is really nice with like fake grass all round and plenty of sun beds. Pool is very clean. I can not pin point one amazing staff because they all are amazing from cleaners to bar staff, reception. Even maintenance are friends. Sorry it’s a big review but telling yiu my experience. There is nothing I would recommend to change because I was more than satisfied. Keep up the good work green fields !!!! And many thanks for a fantastic holiday!!!!

Leo N

Just got back from an amazing stay at the H10 Costa Mogán in Gran Canaria, and I can't recommend it enough! From the moment we arrived, we were impressed. One of the biggest highlights was definitely the food buffet. The variety on offer was absolutely incredible, catering to all tastes, and everything was delicious. We never had a problem finding something new and exciting to try at every meal. Beyond the food, the entertainment throughout the day was brilliant. There was always something going on, from activities by the pool to shows in the evening, keeping everyone engaged without ever feeling intrusive. It really added to the fun and relaxed vibe of our holiday, considering that the area is very quiet. If you're looking for a great hotel with excellent food and plenty to keep you entertained, the H10 Costa Mogán is a top choice! The only thing I wasn't very keen is the room facilities arrangements with open plan.

stephen redgrave

The Hotel itself is extremely nice, Nice sized rooms , very clean and mostly very friendly staff, shout out to Gabriele and Christian from the animation team. What lacked for us was lack of management presence, maybe the hotel is going for a more laid back feel, but for instance there was no one in the restaurant to organise seating, or management asking how things were, even when leaving the hotel, no "How was your stay " just little things but things that go that extra mile. Food was quite good but if you went later in the evening, you did not get some of the options available to earlier people, Everyone should get the same choices no matter what time you go. All in all we had a very nice stay , and we did enjoy ourselves. we do like H10 hotels.

Hannah

We stayed at H10 Costa Mogán to celebrate my husband’s 40th birthday, and it couldn’t have been more perfect. The hotel is modern, spotless, and ideally located near the beach and marina. Our room was spacious, clean, and had a beautiful view — housekeeping was excellent throughout our stay. The food was great, with a wide variety at the buffet and something for everyone. We also loved the snacks from the pool bar when we wanted a little bite — the iced coffee is a must! The animation team were brilliant and really added to the experience. Bingo by the pool in the afternoon was a definite highlight — I ended up winning a bottle of cava, a certificate, and a medal in the very last second, which made it even more fun and memorable! The pool area was calm and well-maintained, with plenty of loungers. All the staff were friendly, helpful, and welcoming. We had such a fantastic stay and would absolutely come back again!

Sarah Blinco

We absolutely loved it here! First time travelling to Gran Canaria and first time at an H10 hotel via Jet2 Holidays. I’d read some reviews saying the space at the pool isn’t very big. Honestly, it was all awesome. The pool area, rooftop, food was amazing, staff fab, and so was our room. Yes, the area is quiet, but that’s what we wanted. You can easily book activities and excursions via the hotel to see more of the island. We took a cab ride 20 minutes away to Puerto de Mogan which was amazing - about €20 each way. Hotel booked the taxi and it’s easy to find one back, and you can pay by card or cash. That’s an easy half or full day trip and the town is beautiful. We will publish a YouTube review soon on channel Travel Live Learn if you’d like to see more for yourself. Will 100% return here.

Clare marie

First time here and it will not be my last. The staff were friendly, the room clean and spacious, the pool side had enough room to accommodate guests. As a treat to myself I paid for a days rent for the Riviera club where a bottle of cava was part of it. When you split the cost between two people it's not that bad. Entertainment was ok, some nights were better than others but didn't detract from the overall feeling. Location is beautiful with it being right by the beach. A lovely touch which was gratefully received was a light dinner which was left in the room as we had arrived way after 10pm. The food overall was ok. Buffet style and although I am a fussy eater I didn't have to put up with the same thing every day. Overall I thoroughly enjoyed my week here and I look forward to being a guest again next year.

Andrew Lord

We felt for the price we paid the hotel was great value. The rooms were clean. Food was good and the restaurant was cleaned and mopped between meal times. The staff were friendly and helpful too. The only downsides are no air conditioning in the rooms or rest of the building. And no internet in the hotel apart from reception. You also have to pay the watch the TV but we weren't fussed about that. I see a lot of bad reviews but I just feel that people expect to pay cheap for a hotel and get a 5 star service and accommodation.

Kev K

Fantastic. Very friendly staff throughout the hotel. I particularly want to shout out Angelo and Naela who were both so friendly, hard working and always had a smile on their face and time to chat with us. The food at the dining buffet is perfectly fine. We stayed here a week and always had an appetising meal in the hotel. The pool is a bit cold. The lifts are a bit slow. But that would be nit picking. Loving it here.

Sam Davies

Stayed for 5 nights during Feb half term with 3 friends. Absolutely loved it. Clean and tidy, clean towels available on request. Reception and bar staff brilliant. Waiting staff so kind and happy to chat. Drink choice was everything you can think of plus more. Good choice was basic but enough of a selection. Very clean throughout. Location was perfect for us a little walk to the shops and market. Really couldn’t ask for anything more. We have booked to come back again next year. Loungers comfy and plenty of them available. Pool was cold but everything you would expect. Absolutely no complaints at all.

Lesley Williamson

We spent a week here in June we had fab time rooms a bit dated but clean and spacious ,food was fine, we only paid 35 pound each for the week to be all inclusive so good value . The staff were lovely Angelo is a lovely man . I also used the hairdresser's in the foyer of the hotel ,omg she was amazing I had my shoulder length hair cut to my jaw loved it . Defo be back

Luca Groen

First off all i don’t really like all the staff they hired, some of them looks like they’re on a drug trip.. Service is not available to the staff what it looks like. The staff doesn’t really care to the people that doesn’t talk in spanish.. There are a few staff members that were chill though. Room is only good if you buy first class. Location is mid.

B. Hagen

We had a nice holiday here! The rooms were relatively spacious and clean. The pool is big and there are plenty of sunbeds (don't wake up at 6 to put your towel). The only downside was the food, it didn't rotate that much throughout the week and it is all a bit bland so after a few days you've seen it all. You do have basically all day access to food so that's good. All in all I think I would compare this more to a 3 star hotel than a 4 star one, but definitely worth the price! Had a great stay

Ashray van O.

Quite a good experience! My room was cleaned amazingly good every single day, thanks to Celeste! 🫶🏽 I stayed on the top floor, with an nice view at the pool. Also, the food is pretty ok, but not perfect. That could be improved a little bit. I didn't have any issues with my allergies though 👏 Bar options are good, but the Plus option for 18€ per day could be very handy if you like to drink premium brands and/or cocktails. The standard drinks were fair, but I didn't like it myself. Props for serving Coca-Cola etc.! Entertainment is pretty fun and the gym was nice, not large but enough equipment to do a very nice session. Most of the time, all personell were very friendly and willing to help ☺️ I did ran into an issue where I got the wrong room the first time, 30minutes later I got assigned the right room. That is my only big complaint.

Peter Wilford

Love this place, nice welcome on arrival, close to the beach, and a short walk to the Yumbo complex. Bar staff could've been a bit happier but you can't have everything. Would definitely go again. Excellent room service, bed made everyday and clean towels daily. The cleaning staff was very happy and helpful. Catering staff varied, some really jovial, while other staff were somewhat miserable. Food was excellent, loads of choice that catered for the majority of dietary needs.

Darling Blue

Honestly all around a great all inclusive place to stay. The staff are amazing the daily activities are fun and interesting they even have shooting. The area is mid it’s okay but not a lot to do. The rooms are nice no insects or anything. They are a bit small. There was a piece of food that was mouldy but they dealt with it quickly so that was the only negative. There’s a good selection of food but it can get repetitive. The resort is fun to explore. The all inclusive drinks were okay

Stephanie Robertson

Just had a 10 night stay all inclusive. Staff very attentive and professional. Check in was nice and quick. Rooms are basic with 2 single beds together with a single pillow. The shower is very good! Pool was cleaned each morning. Plenty of sun beds around with umbrellas. I can imagine this to be busy during July/August spells. Food was good, plenty to choose from they even had gluten free and lactose free food. We preferred the snack bar for lunch time. Plenty of shops around and only a 10 minute walk into Maspaloma from the hotel. Plenty of entertainment. Absolutely loved the aqua aerobics the instructor was fantastic. Plenty of bar staff on so no need to worry about waiting for cocktails. Our only downfall was an issue with our transfers forgetting to collect us however this is a matter with love holidays and not with the hotel itself. Great for couples, families, elderly and solo travellers.

Elaine Staples

Fabulous hotel with amazing staff. All of the staff in this hotel are really friendly. Carol is lovely, she talks to all the guests and always has a great smile for everyone. The waiters remember what you are drinking and get fresh drinks for you straight away. There are always plenty of comfortable sun loungers available, and fresh towels every day for the loungers. Rooms are immaculate, the friendly maids clean them thoroughly every day. Really enjoyed the variety of food in the restaurant & would definitely return.

Darren Withers

An amazing hotel to stay. We were there for 11 nights and were made to feel so welcome by the attentive staff. Food was excellent and on some nights was themed to various world cuisines. Food was of a high standard and we loved the fact that they did certain dishes in the form of tapas which made it even more bootable and allowed you to taste various dishes at once. The pool area was very well maintained with plenty of sunbeds and we had the sun all day. The snack bar was also very well managed and served a great selection of drinks and food (not your usual poolside food) which surprised us. The rooms were spacious and clean and the beds very comfortable. Staff from start to end of holiday were so friendly and approachable and this made our time at the Neptuno even more special. The staff are a great asset to this Hotel. We loved it so much that we are returning next year and have booked it already and extended it to 14 nights ! See you all next year, you have created an excellent vibe in your hotel that we have never experienced before at any other, we thank you so much for making our holiday so special and so relaxing.

Michael Milligan

We have stayed here for 10 nights and have really enjoyed our stay. The food has been excellent with a lot of choice. The pool area has a good number of loungers that are managed (so people can’t hold them with towels easily). The pool is well maintained and has a bar next to it for drinks and lunch. The service from staff in all areas of the hotel is excellent. The receptionist who checked us in (Carolina) was very friendly and helpful. Staff are quick to clear plates and glasses and are very polite. The room was a little basic, but very clean (including the bathroom), with a decent balcony area. Rooms cleaned everyday to a good standard. The hotel is well located to key attractions, such as the Yumbo Centre, and you can easily catch buses to other parts of the island from stops that are less than 10 minutes from the hotel door. Overall, I would recommend this hotel for singles and couples. If you are LGBT, the hotel and island are very safe and welcoming, with a vibrant gay scene. We would stay here again.

PHU ARKONA SC

Fantastic stay at Hotel Neptuno! 🌴 From the moment we arrived, the staff made us feel welcome – a big thank you to the wonderful receptionist Catarina for her kindness and warm smile every day. The food was fresh, tasty, and varied, the hotel spotless, and the location perfect – close to shops, attractions, and the beach, yet peaceful and relaxing. Highly recommended! ☀️

Janusz Jedliński

Having recently stayed at MUR Neptuno Gran Canaria, I am absolutely delighted. The hotel perfectly combines a fantastic location – right next to the Yumbo Centre, yet in a peaceful area – with excellent service quality. The staff are not only extremely kind and helpful but also radiate genuine warmth. Rooms and public areas are impeccably clean, and the meals – both breakfast and dinner – impress with their variety and flavour. Amenities such as the pool, sauna, steam room, and gym complete the feeling of a truly relaxing, luxurious stay. This is a place I will be more than happy to return to.

Tim Andersson

A very nice hotel with all inclusive, breakfast, lunch and dinner buffet. The food was good, but could be a little more variety on the buffet. The hotel has a good location with close proximity to the beach, car rental, shops and restaurants. The rooms were nice, the staff is nice and helpful and there were good activities during the day and also nice entertainment in the evenings with kareoke and music. Highly recommended!

Łukasz Milik

I came for a pride week in group of six. Hotel may be not brand new and shiny, but staff is fantastic (very helpful, always explaining everything, no problems whatsoever) and rooms are very clean. Food was amazing. For the whole week almost everyday was separate theme - everything very tasty, not possible to try everything at one sitting. Beach is very close, where you can rent sunbeds and an umbrella, also buy a drink or a snack - it's like 5 minute walk. Only for me as a person who were going almost every day to the city centre - hotel is kinda far (like ~30 minutes of walk along the beach), so basically everywhere you have to order a taxi. But they are rather cheap. Overall - I am going back for sure next year!

ROD TATE

A nice hotel near to the beach. Very clean, Excellent staff very friendly and helpful. Good access to the motorway if you want to see more of the island. Only downside a bit far away from main areas for entertainment, restaurants and bars.

Riccardo Grisanti

What to say? The hotel has been amazing but let's go in order: - Price all inclusive for one week was great and I had the supplement for single room. - Food was great. Lunches were more spanish whilst dinner were thematic. Food absolutely delicious. - Infrastructure was great. Three swimming pools, enough lounges. - Location is literally 3 minutes by walking from the sea. - The animation was outstanding. So many activities like daily aquagym, bachata, yoga, Karaoke. They were all incredible and hard working. A huge thank to Grimi, Kane and Claudia - Recommend the massage service. - Rooms were ok, I don't understand the negative comments on them. Just to point out at some points to improve: - Didn't like that I was informed on spot on the supplement for ocean view room as these things should be more transparent. - The air conditioning in my room didn't work and I had to wait the following day to have it changed. - On Food and drinks, perhaps breakfast could have being more varied among different days (even if it was always very good. However cocktails weren't the best I had. - The lifts need to be fixed as sometimes the doors don't close or they do when you try to enter. - At the bar, more stuff would be needed as sometimes the queue was way too long. However, these are minor things and overall everything was excellent and I highly recommend it to everyone.

David Mooij

Overall an amazing hotel! Some ups and some downs. First of all, don’t expect anything from the all inclusive cocktails. Way to sweet and not tasty. But all the other drinks are great. Fast service at the bar, and a big variety of choices. Then for the buffet. In one word amazing. Every day there is a different “theme” with almost to much options. It’s just great. Fast service aswell. When finished, you're plate will be gone in seconds. The waitress are fast. The room is nice, only the bathroom needs some renovation. The hotel is noisy, but it was never annoying. Lots of entertainment, disco’s, live music, auqa gym (the guy hosting is amazing) and more. Lots of space at the pools, so never an problem to find a good place. I had a nice stay

niamh McCormack

I got to the hotel and realised the door to my freezer had broken off and it had hair in it. The bigger pool wasn’t in use and had to share a small pool with loads of kids in July with dirty pool water. We were given dirty towels and there wasn’t any evening entertainment like advertised. I didn’t pay for food but the people I was with couldn’t eat it and it was extremely limited options even for an all inclusive. There are no options for kids for food and I overheard a child saying they really didn’t want to eat in the hotel. There is no air conditioning and we weren’t told by staff that there where air con units you can rent per day it has been 35 degrees and there was no information about the options we could have had. I wouldn’t recommend this hotel the staff don’t have any answers for the problems. No Wi-Fi even tho it says there is If people are saying there is a good selection of food they probably got paid to write it. My room only got cleaned twice I had to go to reception for clean towels and they only gave me floor mat towels and said they might give me bigger ones tomorrow if I ask

claire davis

Good value for money. Rooms not air conditioned though, and fan was noisy. Additional fans hired out at 2 euros per day. About half an hour steep walk into Puerto Rico or Amadores beach (stunning beach, by the way), which was fine for us, but if you are not very fit, you will be taking lots of taxis back (we took a few). About 5-10 Euros per trip. The Europa centre is a few minute walk with lots of bars, restaurants, shops and a mini golf. Food was pretty good for half board. Lots of variety, but after a week, I had enough of it. Pools were good for the kids. Shallow area for smaller children to play. Friendly staff, good layout and good value for money. We really enjoyed our stay!

Vickie Yardley

My daughter (15) and I are currently staying here. Me and my partner come to GC especially Puerto Rico 3 times a year so I am well acquainted with the area. On arrival to the hotel which was late at night we were told we have to put down a €50 deposit which I’ve never had before. This hotel is clean. Rooms are basic but again, clean. The staff are friendly enough. No issues but I haven’t really needed anything that I’ve had to ask. Pool areas are decent. Not luxurious but decent. The location is great. Yes it’s a walk to the beach but on a nice morning it’s something to do. There is also a free bus which takes you to Amadores beach and you can walk to Puerto Rico from there. It’s about €5-6 for a taxi back. The restaurant is very basic. We enjoyed breakfast and lunch was ok. My daughter enjoyed the selection of pasta. Good for picky eaters says my daughter! Evening meal was not great. We have ate out nearly every night but the restaurants at the Europa do set meals starting at €13.95 for 3 courses which is well worth it. If you want somewhere to get your head down, have a swim and just explore the island this place is ideal. I’ve not encountered any cockroaches or any other type of creature which speaks volumes as some of the more expensive hotels are riddled with them! All inclusive finishes at 11am on day of check out. This can be extended till the pick up time for €15pp. There is a case storage room and a shower room. So out of 10? I’d say a 6. I would stay here again with my daughter but only as bed and breakfast. I didn’t pay 5 star so wasn’t expecting it which is probably why it has been accommodating for her and I. I would not return with my partner as he wouldn’t touch the food but this is obviously personal preference. Nice little holiday for 6 nights which met my expectations.

Sylvia

I was very pleasantly surprised by this place. The food was tasty, with a large variety to choose from. The rooms were clean, and the service was friendly. It was peaceful and quiet, with an exceptional amount of sunshine even when it seemed cloudy below. Of course, there are always some tourists from Scandinavia who reserve sun loungers with their towels, which is prohibited. Well, you can't choose your fellow vacationers.

Cartwright Anthony

Not one to give negative reviews, but this place just needs a bit of money spending on it's upkeep, if the management worked on this, as hard as the staff do cleaning and looking after guests this place would be a bit more tolerable, we went all inclusive, but would advise self catering as the food wasn't always hot, and no description on the food on display, I suppose for a 3 star it's okay, but think there's a few things that need addressing.

saff wraight

We stayed here for 4 nights/ 5 days and have enjoyed our stay. We did all inclusive which was great food wise but a lot of drinks were not included - no named brands just some machine made cocktails and spirit with mixer. In terms of the rooms, the cleaners came daily and made the beds and given us new towels but they did give us a dirty towel, not a massive deal though as there were plenty spare. The room itself was nice but the bathroom was a little bit mouldy and the drains smelt a bit. The whole hotel could do with a new layer of paint to look more fresh and presentable Entertainment great in the evening if you have kids, very friendly staff all throughout the hotel. The pool area is nice, we did VIP area for our last day, nice and peaceful up there but a shame you cannot get your all inclusive drinks up there or even bring them up from the bar below. You must pay on that bar which was a shame. The main pool is great but a bit of sunbed wars in the morning, I guess you can expect that with most hotels though. We got to the pool for 8.30 each morning and was limited on which subbed we could choose Overall, this is a great place if you are on a budget or a large family. Would come back, the location is great with excellent views over Puerto Rico. Thank you for the nice stay 😄

Max Rowbotham

Santiago and Maddy the animation staff are extremely friendly and nice. It is really nice. I love the pool and belly flops. The hotel was extremely accommodating and all staff made us feel very welcome. Trips into the main town are super easy too. It has been a wonderful holiday.

Emma Hemstock

This hotel is in serious need of improvement. Arrival was straight forward Our room was a superior with air conditioning. That was just for the living space. The bedroom had a ceiling fan which was thick with dust The tap in the shower was hanging off. No linen change in 7 days. No towel change either. I had to complain about both. The pool area is not adequate. No where near enough loungers. There is a VIP pool area which is 25 euros a day each person and we paid it! The staff on the whole are friendly. A couple were very rude, one being a receptionist and the other a bar tender. Breakfast was a buffet style, nice but expensive. We met some friends, they were all inclusive but had to leave the VIP area for drinks and had to drink them by the main pool bar! Staff are very loud in the mornings, we were disturbed every morning at around 7.30 am!

Emil Pascu

Fantastic Stay at Riosol Servatur! 🌟🌟🌟🌟🌟 My wife and I had a wonderful time at Riosol Servatur. The room was clean and comfortable, with regular towel changes and great housekeeping. The restaurant was excellent, with delicious food and always-smiling chefs who made us feel welcome. The swimming pool was spotless and well looked after, and the lifeguard (SOS guy) was always alert and professional. A big highlight was Santiago from the Animation team – full of energy and joy, always lifting the mood with his famous line: “Animation... EXCELLENTEEEEE!” The only downside was the bar staff, who often seemed unfriendly, especially when guests struggled with pronunciation or accents. It was disappointing compared to the rest of the amazing service. Overall, brilliant hotel, amazing food, great entertainment – we’d definitely come back!

Vicky Mannion

Lovely place, although it is on top of the mountain so it is quite a trek down to the beach or town, but It only about 6 euros for a taxi back up, we did walk back up once and counted 711 steps up from the beach, not including the bridge and road we crossed and the walk between steps. nice and clean, but does require some upgrading, no air con in any rooms but there is a fan. Overall had a fab week here not much to do though unless you like lounging around the pool all day and drinking at night.

M Knight

Just had one week here, all inclusive. The hotel is beautiful and clean, the views amazing over the bay. All the hotels in this area are on steep hills so even though there are lifts you will find yourself walking up steep stairs.The staff were very welcoming and friendly. Our rooms were lovely and spacious. The meals were all Hot and Cold buffet style meals. We found there was plenty to choose from and it was excellent. There were 2 pools and plenty of sunbeds. There was a well stocked shop in the Reception, massage chairs and a Hairdresser and Beauty Salon. You could book the trips in the hotel foyer, taxis were available outside the door. There was entertainment each evening, however it was a reasonably quiet hotel and this suited me very well.

Munir C

It's a good hotel. I got the all-inclusive package, and the staff are awesome, super respectful and helpful. The food was good, had a goof variety of food. My only problem was the showers, all the water spills out and gets the toilet floor all wet, and there's no mop, so it's a mess. I didn't enjoy the swimming pool. I saw two guests (a couple) spitting and blowing their nose in the water. I had to get out. Also, people enter the water without showering first. I would suggest that someone checks that people have showered before getting into the water.

Anna

We had the very top rooms and the views were very nice, we enjoyed it a lot. The room was simple yet comfortable and clean. The only problem we had was with the shower, where the water was either too hot or too cold (thus the 4 stars), we didn’t inform the reception though because we were staying for a short period of time.

Craig Maxwell

Great holiday, fantastic staff, and room service. Entertainment in the evening was as expected for a 3* hotel. Hats off to the chefs. The food has been exceptional 100%, the best all-inclusive food we've ever had, with on the balcony BBQ experience as well. Would definitely return. If you are hard of walking, would not recommend it as even though there is a lift, it was temporarily out of order at times. Good access to taxis to get around, €5-€20 depending on which beach or shopping centre you wanted to visit. Overall, we've had a great holiday.

màyrah

To start off, the location of the hotel is perfect for an ocean view & beautiful sunsets & the restaurant in our hotel does have lots of fun events like karaoke & kids club. There is also a mini SPAR store in case you need to buy anything & free parking. However, in terms of our room service, when we arrived to our room there was a razor left from the previous guest & soap which I find quite disgusting. Then, when we did get room service, the person who cleaned our room left a cloth full of dirt in our sink which we then had to throw away. The first night, as a family of 4 we all needed to take a shower, and we expect warm water. Out of us 4, only one got warm water because the boiler is VERY small capacity. Meaning, to have a warm shower, it would be around 3-4 minutes. after that the water just turns completely cold. A few days later, we bought food & some sweet snacks which we left on our table, completely sealed. The next day in the morning there were little bugs & red ants crawling all over the table, food, floor & BEDS. I have Insane bug phobia & cannot handle even tiny bugs so therefore this was SO disappointing. To add, the beds in the bedroom feel cheap & the pillows are not comfortable at all, therefore if you are booking this hotel, bring your own!!! Also, we had to ask for duvet covers because they did not have them when we first got here. Additionally, each time they clean our rooms we are left with no towels. Just very small ones made to clean our face. We even left our towels outside to dry but they took them too. There are lots of ants crawling at the front of our room door & LOTS of cockroaches, and because of my fear I cannot even sit on the chairs or relax. I wasn’t expecting a 5 star hotel but this is just super disappointing. I can tell that they have focused on how the hotel looks on the outside in terms of the restaurant, pools & sun chairs but the room service & inside? ❌

Robin H

Just finishing a really great week away with the kids. Relaxing when you need it, lots of freshly served food, a good pool, and plenty of activities if you want to get involved. Lots of different nationalities and a nice atmosphere all week. The animation team are amazing with the kids but also run cocktail and smoothie making sessions for the grown ups! And the weather was perfect... Great holiday, would highly recommend.

Sabine Schoonderbeek

Great animation. We enjoyed the shows, cocktail workshops and mini disco. Our room was a bit dated. Doors were chipped and the aircon was noisy. We changed rooms and got a refurbished room which was a lot bigger and modern. Overall nice vibe. Friendly staff and great animation.

Becci Rosemin

Fantastic Family Stay – Animation Team Were 5 Stars! We had a great stay here! The animation team truly made the holiday—they were absolutely 5*—so friendly, energetic, and always getting everyone involved. There were loads of activities throughout the day for both kids and adults, which kept us all entertained from morning to night. The pool area was lovely with plenty of sunbeds available, so no need to rush out early. Just a heads-up: no inflatables or ball games are allowed in the pool, which was a bit of a shame for the kids, but it did make for a more relaxing atmosphere. The food was good with lots of variety, though it would have been nice if it was served a bit warmer or on hot plates. Still, we always found something we enjoyed. Our room was perfect for our family of five—two bedrooms gave us plenty of space, and it was cleaned daily, which we really appreciated.

Anton Phillips

This hotel has a good family atmosphere! Our children absolutely loved their experience, especially the ice cream by the pool until 4 PM. The daytime and night time entertainment was decent, though there's certainly room for improvement. Limited vegetarian options at the daily food buffet, they have a secret vegan menu just ask the reception. Overall, a really enjoyable stay for families!

HEREWEGO OFFICAL

Marvelous experience from the beginning, beautiful design and diverse areas for everyone. The best is the team they have, from Front Desk to Bars, especially the Entertainment and kids club Duni. The entertainment starts early in the morning and finish after dinner with a great show. They’re a lot of amazing people, but I do recall the name of Sergio, full of live, and pumping the vibe of everyone around! We stayed in the Kids area but they have an adult only area that is divine if you’re looking for something more romantic, relaxed or private. This is perfect for us!

Aesthetic Squad

I’ve been to this hotel 2 times now and it never fails to make my whole family so happy , in the buffet there is plenty of options and fresh fruit , the staff at the buffet are also very kind. The entertainment for the kids at night like the mini disco is amazing and my kids loved it, Alejandro is great with the kids and super fun. I’d like to thank the waiters at night and the bar staff who work until the bar closes , you can tell all these men were taught how to respect people and they are the most kindest people I’ve ever met. Especially the man who works at the bar with the glasses , around 30-40 years old maybe , I don’t know his name so it would be great if you could inform me because he was just so kind to me and my kids. Another honourable mention for one of the waiter staff is the kind boy who always works his heart off and always had a smile on his face, I think his name was eliezer. It just amazes me that this hotel finds the most amazing people as it really adds to the pleasant experience. Please pass my kind words onto them! I will be coming back here next year around the time that the World Cup will be happening , was just wondering if the hotel will be playing the games on any tvs or anything. I recommend this hotel to everyone and I already miss it and the people there , thank you for the best holiday of my life ! - Alice Fulton

Elly Koopman

Perfectly pleasant stay. Couple of things could be improved, but to be fair, for the price I paid it's not a massive issue. I would say though that if sleep is an issue for you, request rooms away from the dining / entertainment area. Be aware that people reserve the sun beds from 6.30am. There are plenty of beds available, although be aware that some of the guests get a little greedy with the parasols... There is a great space on the roof that's a great relaxing area for adults. Pool is quieter too. 5-10 walk to the beach, yes it's a climb on the way back which in 36'c is hard work, but it's doable. There is a bus transfer, but it's only at peak times and is a couple 3 times to and from the beaches. Spa is okay, and worth it if you only pay the price offered in the hotel, or if you've got it included in your stay. Just not sure it's worth the £29 I paid before getting here...

Annabel B

Incredible hotel! Beautiful views and friendly staff! Would go back in a heartbeat! Our week all inclusive holiday was outstanding! Our family room was clean and spacious. Food on offer was amazing, along with the lovely bar menu of drinks! Gin Fizz being a winner!! Salt water pool was lovely and clean...highly recommend! ❤️

Fady Mohareb

We are just back from a great stay at Gloria palace, the hotel is everything we expected. We just had breakfast included so can't comment on lunch or dinner but the breakfast was very good. Anyway the main reason I am writing the comment is to praise the staff of the hotel everyone we delt with was very nice and helpful. Special shout out to Jesus, Naomi and all the reception staff. Also our housekeeper was a great lady unfortunately I couldn't get her name but we were on the 3rd floor (802 & 805) she has gone above and beyond and always had a smile on her face. Having worked in hospitality myself I know it isn't easy so well done to all the staff there. Can't wait to be back again

Alicja Stachowicz

I absolutely do not recommend this hotel – especially for families with children. During our stay, our daughter suffered a deep cut across her foot from an unsecured lamp fixture in the hotel swimming pool. A lifeguard provided first aid, but the injury was so serious that she couldn’t walk for the remainder of our stay. We reported the incident immediately to the hotel manager at the reception desk. A staff member was sent to take photos of the site, but that was the end of the hotel's involvement. No apology, no follow-up, no offer of help or support. After our return, we sent an official email with photos of the injury and the incident location. The hotel’s response was vague and dismissive: "We are sorry, but you should have reported it on-site" – which is simply not true, as we did report it immediately and directly to the manager. The hotel has shown zero responsibility or empathy. Their attitude toward guest safety and customer care is, in our opinion, unacceptable. We feel completely ignored and disrespected, and we intend to file a formal complaint with the European Consumer Centre, as this concerns a serious injury and gross negligence in pool maintenance. We will never return – and we do not recommend this hotel to anyone.

M van der Geest

The pros: - lobby looks nice - great WiFi - good airconditioning in the room - food from the buffet is nice (and warm enough) - gardens are well kept - staff at the reception is friendly - the Balinese beds are free - enough and sufficient working elevators (the building has 8 floors) The cons: - the hotel is averagely situated, if you want great views, book a high situated hotel in Puerto Rico - even though the policy says reservering sun beds isn't allowed, people do it and nobody removes the towels (there's towels and empty alcohol bottles and left overs from yesterday at one of the Balinese beds as we speak - it's 12:25 in the afternoon) - the staff apart from the reception isn't very friendly, especially at the pool bar where they sometimes don't even notice you because they're on the phone or simply aren't around at all - not enough recycling stations for empty cups and not enough waste bins outside - the food in the snackbar near the pool is repetitive (the tuna sandwich is nice but some variation would work) - I don't find the hotel very clean around the pool. The stairs to the solarium and Balinese beds are dirty and sticky. They haven't been cleaned during my stay so far. They've cleaned the solarium floor (with buckets and mops) this morning but this needs to be professionally done to be hygienic. Mops and a bucket don't do the trick when it's used by many people spilling drinks and food. - the lobby looks renovated but from the pool area looking up to the hotel you can see it's an older building. That's not something bad but you can see it. The corridors look dated too and the room bathroom and balcony too. - no privacy on the balcony, especially when you're staying in a corner room - I asked for a quiet room but I was placed in a room directly next to the elevators. Also, the airconditioning (even though it works good) makes weird, hard noises with intervals. Sleeping with it on wasn't possible. It's just an ok-stay. I've been in two other hotels on Gran Canaria the last years and found them to be remarkably better value for money.

William DiOrio

Pretty good. And I don’t mean that from a bad perspective; it’s actually a pretty good place to stay. So, to be clear, I would definitely stay here again. As usual, I’m traveling on business, and I chose this hotel based on recommendation from people I met on the last project in Madrid. Grand Canary seems to be a massive tourist destination for Germans and British. I’ve heard about all-inclusive hotels over the years, but I’ve never actually stayed at one, simply based on what I thought they’d be like. But based on a recommendation from my customer on my last job, I chose this hotel. When booking online, I chose the all-inclusive option. I work long hours and when I come home, I just want to get something to eat and go to bed if there’s nothing really to do. The rooms are just big enough for me, with all rooms looking over the pool and leisure areas, including the Breeze bar and the restaurant. Housekeeping is hit or miss though with the first 3 days being pretty poor, and now the last few days being spot on. I guess it depends on the housekeeper versus a hotel standard. Doesn’t matter, I’m not a slob so, ok fine. All meals are great: there is so much food, the first thing that it reminded me of was a cruise. Beer & wine included with my all-inclusive package, and three squares a day. If you missed a meal, there’s always some nook or cranny to find a snack, cold drink or espresso. After work, I always passed by the Breeze bar for a few draft beers before dinner. Good luck with finding a sunbed by the pool, as the usual European offenders throw their towels on the sun beds at eight in the morning and leave them there all day long - all English & German tourists. Beyond that, the hotel is a good one to stay at. Not a 5* hotel by any means, but it doesn’t market itself to be one. So, value for money - I got what I expected. Again, I would stay here again no doubt.

Terisa Maddison

Small walk to beach just under 2km. Hotel nice but didnt warn us that we were not allowed in certain areas. Gym equipment poor or dangerous. Sun loungers reserving was terrible. Had to be by the pool by 9.30 to get one. Food was good but poor for vegetarians and vegans. Nice and clean and rooms spacious. Snack bar and trolley at reception were great.

elaine feltham

Stayed with a friend at Barcelo Margaritas April 2025, All inclusive, lovely hotel, and a brilliant stay. Pool (1 of 3) by the breeze bar nice and warm, pool towels are provided, we did not try the family pool up the steps. Pool entertainment staff, Deya, Maya, Savana lovely girls got everyone joining in with different nationality guests with different games every day, bingo, etc. Bar staff Diego, Josh, Alexander, all lovely. Snack bar breeze had hot dogs, burgers, toasted sandwich, salad, pasta, ice creams, very good selection. Restaurant good selection of hot food, themed nights, i.e. chinese, mexican, plenty of fresh fruit, pastries etc. Again all staff at cooking stations very attentive, soft drinks and wine. free bus to the beach, walking distance to main shopping area, but only 3.95 euro taxi if you need. Room: We were on floor 7 lovely views, but lifts to each floor, if you can not manage stairs. Spacious room, toiletries in bathroom, Cleaners/maids very good will change anything you ask and provide a very good service. Evening entertainment some very good and some not so good, but after lounging by the pool and eating all day my very comfortable bed was calling my name. I would say this hotel is more for couples rather than families with children. Would I stay again: Absolutely, you will not be disappointed.

Nikki Long

Second time in 6 months staying here. The hotel is lovely, clean and well maintained, our housekeepers did an amazing job throughout the week always leaving our room perfectly clean. Only niggle is the fridge in room does not get very cold which was an issue for my medication that had to be kept cool. Food is ok with a wide variety to choose from, desserts let it down as most have cream all over them and they seem to be the same every day. The pool is lovely and warm Staff all friendly and professional especially the young man that checked us in, he is an asset to the hotel. We even got the room we asked for! Great location, good ambience we will be back in September.

Leeann Hackleton

We had a superior bungalow and it was lovely and clean. Big shower and working air con. All the staff were very friendly and the pools are well maintained. We will definitely be coming back. The entertainment staff for around the pool and getting the children involved were fantastic. Nacho I believe the guy was called and he was great with everyone not just the children. Good food too. I also have severe allergies and the staff were incredible at accommodating me and my needs.

Danielle Stubbings

Absolutely amazing holiday. Weather great. Hotel lovely room was nice and clean. Food was good. Bit of everything for everyone. Entertainment absolutely 1000%. Was amazing got people involved. Had such a good laugh with them and make the holiday. Always up for it such high energy. Can see they enjoy their job. ( 2 males were great and made time to talk and have a laugh.) Would definitely come back. :)

Sophie

Overall a great stay and would happily return! Great location, close to the airport, shops and beach (complimentary bus each day). Food/ drinks were good, varied and something for everyone. The bar was inconsistent (says open until 12am but closed nearer 11pm most days). Entertainment was faultless - something different each day and night, Gleison and Nacho were great!! We were in an older room with a few issues but the hotel fixed promptly. Staff are friendly and the complex is nice and well maintained - thanks for a great stay :-)

Jayne Barnard

Want a relaxing family holiday, good food, lovely hospitality, fab entertainment staff, excellent bungalows fresh, roomy and very clean and tidy, lovely 3 pools - then I would highly recommend this place, the food was very good as were the whole team, with smiles on their faces taking time to interact with clients. The atmosphere was just perfect for a family, as my children are 10 and 13 they loved the pools and never out of them The beach is 5 minutes in a taxi of which there is a rank 5 minutes away you won't wait more than a minute to get to the beaches which are clean, tidy and again happy atmosphere Really enjoyed this holiday as a family although we are peak season you never 'over peopled' it was so chilled with children just having fun We both said we would happily return to Miraflores

Krzysztof Mieszala

Absolutely recommend this hotel! A beautiful and well-maintained place with friendly staff who really care. The food was delicious, everything was clean and organised, and the atmosphere was just perfect. A special mention goes to the amazing Animation Team - especially Nacho, who truly made our stay unforgettable with his energy and kindness. I will definitely come back. What a fantastic place! :)

Anne-Marie Keast

Our young family of four just returned from a brilliant holiday with our good friends. We stayed in room 123 at Abora Catarina and we had a truly fantastic experience. The only downfall for us was the level of the room, we had to use stairs at either end rather than a lift. Which was a little tricky at times with the pram. It wasn’t a massive deal for us so we didn’t ask to move once settled. However we have booked to return in 2026 and would like to request a room on the bottom floor easy to access via ramps or lifts. The room was spacious and clean. It was made freshly every day with clean towels if requested. Everything was clean, well-maintained and thoughtfully laid out, making it a perfect base for our holiday. Food was great, lots to choose from and well presented. The snack bar was our go to throughout the day and was always topped up and plenty to chose from. There was always food available if needed. Our children absolutely loved the pools and splash park, this is where we spent most of our time. The animation team put on activities everyday around the pool which was fun for the children to enjoy. The animation team was a big hit for us. So friendly and welcoming. And the evening shows were just amazing! It was like watching a mini musical every might, you can see how much work they put into their shows as they were a highlight every night. Another big plus was the location, just a 5 minute walk to the beautiful dunes, which made for a great family outing. All in all, Abora Catarina was the perfect choice for our family holiday with our good friends. We loved it that much we’ve just booked to return in 2026. I’m just hoping I can speak to someone at the hotel to get the best room for young children and a pram :).

John H

Our young family of four recently stayed in room 314 at Abora Catarina and we had a truly fantastic experience. From the moment we arrived, we were welcomed by friendly and attentive staff who went out of their way to make us feel comfortable throughout our stay. The room was lovely and spacious, with plenty of room for the whole family to relax. Everything was clean, well-maintained and thoughtfully laid out, making it a perfect base for our holiday. We really enjoyed the food and drink options, with a good variety each day and something to suit all tastes, even our picky eaters. The pool area was a definite highlight, with plenty of space to lounge and relax without feeling crowded. Our children absolutely loved the fantastic splash park and took full advantage of the kids’ activities, which were brilliantly organised by the excellent animation team – full of energy, fun and great with little ones. Another big plus was the location, just a 5 minute walk to the beautiful dunes, which made for a great family outing. All in all, Abora Catarina was the perfect choice for our family holiday and we wouldn’t hesitate to return. Highly recommended for families looking for a fun, relaxing getaway with great service and facilities.

Isaiah Newell

I recently stayed at Abora Catarina in room 230 on an all-inclusive basis, and I had the most amazing experience! The staff were absolutely fantastic – always welcoming, friendly, and truly went above and beyond to make my stay special. There was a great variety of food and drinks available throughout the day – everything was fresh, delicious, and catered to all tastes. The atmosphere around the resort was vibrant yet relaxing, and the service was consistently excellent. A special touch that made my stay even more memorable was how they surprised me on my birthday with a lovely personal message and a box of almond chocolates in my room – such a thoughtful gesture that really made my day! The room was clean, comfortable, and had everything I needed. I couldn’t have asked for a better holiday and will definitely be coming back. Highly recommend!

Sem Chin

We as a family of four, two kids aged 9 and 12, just came back from a week's holiday in Abora Catarina. All the staffs were really friendly, from the cleaning team to the restaurant and the entertainment team. Special mention to Tom at the reception desk. He was very helpful at our check-in, and on day 3 when I had emergency situation he went above and beyond to help. Food was good, they have a theme for each day and you do get quite a variety of cuisine. I like their self service drinks (water, fizzy drinks, tea and coffee) and snacks (sandwiches, doughnuts and muni muffins) at the lobby where you can help yourself 24 hours a day. They also have snacks and drinks by the pool where you can just go and get what you want, unlike other hotels where snack time was limited to 2 hours between main meals. Our room was spacious m, some rooms have private pools. Our kids love the water slides. The location is good, 5 min walk to the sand dunes, 25min walk to Playa del Ingles beach or they have an hourly bus from 9.30 to 15.30. The bus stop to main cities/towns is just outside the hotel, and most tours provide pick up at the roundabout near the hotel too. Very convenient. We took a bus to Las Palmas, 6.25euro each way for adult/kid.

Alex perram

Lovely hotel. Staff are amazing everywhere, shout out too the animation team who really did go above and beyond especially with evening shows. Some of the best hotel entertainment I've seen and I used to be a holiday rep on the island a few years ago so hat's off. Food was great, the labelling could have been improved especially as I was vegetarian and sometimes found it hard to work out what's what. Drinks at bar great and all inclusive served late which was great. Rooms a tad tired but they were freshening them up in the next block. Would stay again. Highly recommend.

Marie

Saskia very friendly and good with the young children. Entertainment very good some nights but a bit slow others. Daytime activities good by the pool. Clean hotel and we enjoyed the food - nice meat and fish. No AC built in the room but managed with portable one. Children happy on our trip, nice family hotel.

Gerald Jones

Family holiday here on the all inclusive pack was lovely. the hotel is clean and has all the amenities one could expect. the food is always very good, and all hotel staff were helpful and welcoming. there were lots of fun activities for the kids and family friendly activities. if you aren't bothered about a slightly longer trip to the beach then this hotel is an excellent choice

Michael Warrington

Just spent a week all inclusive at this hotel after booking a very last minute deal. Arrived at the hotel late evening and was checked in by friendly reception and offered late arrival food in the restaurant which was declined but first impression of room was basic but clean, nice to have a fridge. Around the pool and sun loungers was clean with plenty of sunbeds with no reason to get up early and reserve sunbeds. Entertainment was very much hit and miss and very basic. No football, sports or any usual activities. Mini disco is also at 16:30 around the pool which I found odd and no evening activities until 21:15 on most nights. Food on the whole was very good and above what we expected, each night was themed but above expectations based on other reviews. Staff at the hotel were in the most professional and helpful however one receptionist was very unhelpful to the point she refused us a late check out, however later the same day Dani on reception straight away sorted us a late check out. Location wise is not the best and is located a long walk and down a steep hill but if you're holiday is to stay within the confines of the accommodation then it is great but if you're looking to explore a little more then I wouldn't recommend. Free bus to the beach which gets very busy but is an option. We ended up hiring a car. Nice hotel, good food and would return but some staff need to improve customer service.

Herman van Gemert

We spent 5 days at the Dunas Mirador for a short vacation with old friends. The experience was overall mostly positive, there were fun activities within the hotel itself which helped compensate for the location which is not terrible, however the highway runs alongside which is a bit noisy. the entertainment staff were fantastic and friendly and the hotel staff were professional and helpful. the food was lovely and the rooms were perfectly liveable and clean. If you are on a budget for an all inclusive this is a good choice.

Marc hamonda

The place has been very enjoyable, food excellent, staff very polite .the place is very busy with 1000+ people .so the staff gave too work very hard . One thing I will say let the place down was the lack of seating at the pool bar area in the evening and lack of staff serving drinks as always a long queue .. Putting the towels down in the morning .was Quite stressful as its a mad rush too quickly grab a bed when they give the all clear at 8.30am and you have too be quick .2 minutes and most are occupied . The main man on the front reception..JORGE. was exceptionally polite and was really helpful getting us aircon machine halfway through our stay . .(quite limited ) this is another thing they could improve .. All in all .we would definitely return .7/10 for my rating.

Devon Granger

Fantastic!! Fantastic food choices… loving the pizza. Amazing views, friendly and welcoming staff. Bars everywhere, lovely quiet adults pools, lovely cocktails, filling snacks. Slept well, firm beds. Good air con. Cleaners are good. Wherever you go there’s an incredible view. Yes there are stairs a lot of them as it’s on a mountain and that’s clearly obvious in the photos before booking but we arent lazy and was good to walk all the food off so not complaining.

Diana Tonenchuk

We stayed for a week at the Mogan Princess & Beach Club hotel in Gran Canaria for a holiday. We came to celebrate my husband's birthday, which took place during our stay. Unfortunately, we didn’t even receive a simple “happy birthday” from the hotel. There is a huge difference in how the staff treats Spanish tourists compared to tourists from other countries. They practically kiss the Spanish guests’ feet, while others are treated with rudeness and disrespect—from the reception staff to the restaurant employees. The room service was terrible! Our bed linens were only changed on the fifth day after we complained at reception—and this is supposed to be a 4-star hotel! Throughout the whole stay, the bed linen was changed completely just once. The second time, they only replaced one pillowcase and the top sheet, which had holes in it. The pool wasn’t cleaned even once during our stay, and the small tables near the sun loungers were never wiped down. As for the restaurant, the only positive thing is the view from the window. The staff clearly have no idea about cleanliness or hygiene. Once, a wine glass was broken, and the waitress wiped the floor with napkins and then wiped the table with the same ones! The staff reserve the best tables for their friends, acquaintances, or simply for Spanish guests. Reception staff are unprofessional—some don’t even speak English, and some just ignore you when you approach with a question. During our entire stay, only two staff members were at least somewhat polite and helpful: the young woman who checked us in and a young man in a suit (unfortunately, we didn’t catch their names). But the worst of all was Claudia—every time I came to the reception desk, she simply ignored me. The only positives of the hotel are the beautiful views and the tasty, although repetitive, food. Everything else needs serious improvement. It’s hard to believe they have a 4-star rating! The animation program was terrible. One evening, a young female entertainer came up to my husband, snatched the cap off his head (which had his sunglasses on it), and started dancing in front of him. She nearly broke his expensive sunglasses!

Diane H

We arrived at almost midnight and were welcomed by a very friendly man called Roberto who explained everything to us and then directed us to a cold buffet as knew we must be tired and hungry . Our small room was quite dated but very clean. It was supplied with toiletries and a welcome bottle of wine which I thought was a nice touch. House-keeping arrive every morning to change sheets, towels and clean the bathroom. There was also much-needed air-con, a fridge, tv and hairdryer with ample wardrobe and drawer space plus lots of coat hangers. The view are utterly amazing from every room. They each have a balcony with seating and a table to enjoy the spectacular sea views. Around this all-inclusive site there’s 3 swimming pools in an absolutley beautiful setting. There’s seating areas with classy, leather furniture placed at every imaginable point where you can sit and enjoy the whole beautiful ambiance of the place. It’s spacious to move around. Lots of stairs but lifts are available. The pools are placed at different levels and the adult infinity pool area is just something else. There’s a few snack bars which are well stocked with toasties, hamburgers, salads, hotdogs , salad and cake and ice cream . Coffee and drinks too, all served by a very efficient and friendly lady. She does her job so well and the place is immaculate. There’s also another snack bar at the larger pool . There’s water Zumba activities and keep fit here every day. A full program including children’s activities and nightly entertainment. The main restaurant runs so well. The food choice is wide and really tasty, fresh and kept refilled by diligent staff. Your table is cleared immediately. All-inclusive is amazing . You won’t be disappointed!! The location is not for the faint-hearted . The hotel is placed at the top of a steep hill. There’s very little parking near to the hotel but a free carpark at the bottom of the hill which is about a 15 min walk away. I wouldn’t recommend parking on yellow lines nearer to the hotel as there are regular police patrols giving out tickets. We actually got one on the first morning but ce la vie. Our fault!! Very friendly parking attendant who was very sympathetic but it was out of his hands. There was nevertheless a regular fee bus to the nearby beach with another free snack bar if you’re all inclusive - very handy. The free bus also takes you to and from the nearby Mogan village, which is very picturesque. All in all a quiet and relaxing resort in a most serene setting. We enjoy walking, so kept fit walking up and down the hotel steps . There are many - but lifts are available. We also enjoyed the walk to the beach and back. The staff are second to none . I can honestly say everyone we met from the reception staff, the dining room staff and management , the snack bar staff, room maids and carpark attendant … were all .. not only amazing at their jobs but went out of their way their way to make your holiday special. Very friendly with some lovely personalities but all were always very courteous, polite and hard-working to make everything the best it can be. It really does make a difference . Wouldn’t hesitate in recommending this beautiful place and we’ll definitely be back .

Daria Blahut

We had a fantastic stay! The hotel is clean and the staff are extremely friendly and helpful — truly a highlight of our trip. The food was a big surprise in the best way: everything was delicious and fresh, which is rare for a large all-inclusive resort. There was a great variety of fresh fruit and different kinds of fish, all freshly prepared! The views are beautiful and very relaxing, pools are great!The rooms are on the smaller side, but they’re clean and well-maintained, which was perfectly fine for us. Overall, considering the price, this hotel offers incredible value. Big shout-out to the amazing staff — they really make the difference!

Èva Kovács

We really like Princess Hotels, and we were not disappointed this time either. Beautiful surroundings, wonderful location. Kind, smiling staff. Clean rooms, delicious, varied fresh food and drinks. The hotel's own bus takes you to the beach several times a day, and once a day to Mogán. An added bonus was that upon arrival we received information translated into our own language. Thank you very much for everything, we had unforgettable experiences and a lot of relaxation! See you again Princess!