Lanzarote All Inclusive Deals

barbara felix-mallinson

My day one was a challenge and I started regretting but around 2hrs my issue was fixed. The stay there was actually amazing. My friend and I went for let’s say more of a fitness experience as we are both into fitness. The gym there was amazing as we we probably the only 2 people who used it. The equipment was spot on. Weights were in different levels for beginners or advance. For a hotel gym 🏋🏿‍♂️we were impressed. The area around the hotel was so beautiful too. Very unspoilt😇 if I may say so. I used my hover air x1 drone on my runs🏃🏿‍♂️. Scenery was out of this world. Spacious and welcoming. I ran everyday. Sorry I strayed a bit 🤣🤣🤣 the good at the hotel was awesome too. We went half board allowing us to eat breakfast and dinner. During lunchtime we rested but also ventured out. The sea 🌊 ventured walks were also on point too.

Scott Rogers

We stayed here for 6 nights and thoroughly enjoyed our time here. The room we had was lovely. It needed to be painted, but it wasn't a problem. We had a lovely balcony, with a table and chairs and somewhere to dry your clothes. All the staff were friendly and helpful. We didn't go in the pool, we preferred to venture to the beaches which there are 2 not far from the hotel - 25 minute stroll on the promenade. We did get some drinks by the pool, and you needed to pay a €1 deposit for a reusable cup. They give you a clean, fresh cup when you get a new drink, and you can just ask for your deposit back when you dont want to drink anymore. The food was plentiful and was definitely edible, a choice of salad, fresh food from the grill, and pizza occasionally. We ate there most nights and it was different hot food every night. The entertainment was a bit of a mixture. We enjoyed the karaoke and the comedy show. We didn't enjoy the quizzes so much as they just didn't give as much entertainment in our opinion. Overall, it was a very pleasant stay at Blue Sea Costa Bastian.

Iryna Kuksa

In general hotel is nice. Swimming pool very small for a big number of visitors. Can be very crowded and difficult to get place near the pool. Food is good. I liked our room a lot.)) Was very unusual with information about volcano Etna. Hotel very comfortable for families with kids.

Robyn Underwood

The reviews left by some people have left me shocked but clearly they have unrealistic expectations. This hotel is exactly what it is advertised as if not better. It is a 4 star hotel, with a good selection of all inclusive food and drink and very friendly staff. The place is very clean and well kept. The rooms are slightly outdated but they are cleaned every single day, air con is working and there’s plenty of space for 2 people in the standard rooms. The selection of drinks of all inclusive was surprisingly large with something for everyone (many spirits, liquers and branded soft drinks) and the food was pretty standard all inclusive, but breakfast was always very very good with a perfect all round selection of hot and cold food, fruit and cereal and bakery items. The poolside snacks are always good, especially if you have young kids that want a hotdog and chips before dinner time. The entertainment team are absolutely fantastic, especially tine! They were all so friendly and run many activities during the day for everyone to get involved in and have fun. They run something during the day and during the evening, they barely stop! The pool is lovely and clean, and you can get a bed very easily if you’re not sleeping in until midday! People complaining about the coldness need to get over themselves as it’s not a heated pool but I don’t know what they expect in a holiday hotel and you acclimatise very quickly! The only slight downside to the whole place is the fact that you can’t have lilos in the pool and the lifeguard is quite strict even with throwing balls but it’s not the end of the world. My one and only comment for improvement would be getting some parasols or shade cover for by all the sunbeds as none of the beds have any shade which my dad struggled with slightly. Overall this hotel is lovely and well worth staying, myself and my boyfriend were very impressed with the price we paid and the quality of the hotel, definitely worth it for young couples or relaxed families to have a cheap, fun and comfortable holiday!

Cooper King

We stayed at this Hotel for a full week and it is the best experience I've had so far. The All Inclusive deal was 100% worth it! The food was also very interesting with all different types of food and even drinks on Tap!!!!! The Hotels pool was well designed with mix of shallow and deep areas as well as some islands to help create an obstacle for kids to swim through or around. The lifeguards were also very amazing, they prioritise safety and fun at the same time. I even spent ages talking to one of them. By far the best but of it all was the Entertainment, the entertainment crew were absolutely amazing! Not only were they hilarious but they were also incredibly friendly to us even calling us their favorite family at the time. If I had any regrets then they would be not tuning in to the entertainment for every second it was there!!!! Thank you so much to you and your lovely staff, I hope to see you all again :)

Michael Falber

The staff can't do enough for you, they work so hard and always with a smile. Spotlessly clean. Rooms are adequate but a little dated, typical Spanish electrics. Can't hide the fact that it's looking a bit tired. The food started off great but is there a different chef on the weekend as it became inedible. All in all, would I go back, probably not, but not for any lack of effort from the staff, the bosses need to invest some money into renovating the facilities, even then. It's a bit of a hike to the main square if you're retired, like us, otherwise a taxi is only five minutes out or you're a bit younger. However, for what we paid, it was tremendous value for money.!

Ben England

We stayed here on a 4 day trip, 2 adults, Thursday - Monday We arrived a bit later than expected due to a flight delay. On arrival the reception staff were helpful and efficient. The young lady on the desk checked us in, gave us our wrist bands and our room key and showed us a map to our room. She explained meal times and the fact that we needed a euro deposit for a plastic cup. We walked to our room which was up on the third floor. We opened the door and it was hot and a bit stuffy but it had been a hot day so we just opened the sliding door to the balcony and the windows.. and looked for the air con - which there isn't - and panic set in a bit because it was really really hot.. however with the bedroom windows wide open there was a lovely breeze throughout.. however every now and then there is a bit of a whiff of sewer.. but it goes as quickly as it comes and isn't a huge deal We went to the bar and got a drink and then decided to call it a night as we had a long day travelling. Breakfast on Friday morning was not great at all. We were down for breakfast as soon as it opened and most of the food was cold. We quickly discovered that as the food was cycled what was coming out was hot.. so first piece of advice.. don't go for your meal as soon as it opens as the food won't be hot. The sunbeds are locked until 10 - however they are unlocked about 9.45 or so.. but in lieu of sunbeds being reserved the chairs from the pool bar are moved into the spots people want and then exchanged for sunbeds when they're unlocked. We were a bit late to the party on the Friday morning but there was loads of space for us to put a couple beds - this may not be the case during peak season but given we are just out of season it wasn't a problem. Lunch on Friday was the best meal we have had so far... however the lamb chops that were freshly cooked on Friday lunch time have since featured Friday evening at dinner in a sauce, and then they appeared AGAIN Saturday lunch time looking worse for wear again in a different sauce.. the same thing with the pork ribs that were first featured Friday lunch and again Friday dinner and Saturday lunch - all in different forms.. other guests had complained to reception about the quality of the food and were told that there are restaurants a short walk from the hotel if they didn't like the food. The evening entertainment is twice a week on Sunday and Thursday - again this may be because we are just out of season but on the evenings in between there is bingo, but this is paid at €5 each. Breakfast is hit or miss.. sausages that are a little too pink inside for our liking and pancakes on one day.. The pool bar looks nothing like pictures that appear on the booking sites.. they serve a couple cocktails but there is nothing saying about them, we had to ask.. the snacks are rolls made from the ones that were out for breakfast and a few pastries, also from breakfast - and once they're gone they're gone. The other pictures that the hotel provide to the booking sites are also questionable.. and a bit dated. The seats by the pool bar are not those shown, the booking site also shows a sauna and hot tub.. they're not here.. another booking site also showed a squash court.. which isn't here. The garden part of the hotels name is not quite as good looking as the pictures show. And while we appreciate that hotels have to upsell themselves, some of the pictures being used are just misleading. We managed to get this hotel free using rewards from a booking site - however if I had paid for the hotel I would be really upset.. it was just a weekend away for my wife and I but there is nothing for children here.. Sorry to say we won't be returning.

Ionut Bazon

We've had a fabulous time at this location. Amazing friendly staff and entertainment, all are very friendly, polite and helpful. Thank you all for their hard work for us to have an enjoyable and vacation and a great time. We don't remember all the names unfortunately but Raul the bartender and Dumi the entertainer have so much energy and are so funny. Per total was a great a stay, totally recommend this location 👌 👏 👍

David Titley

If you're looking for a peaceful holiday with good food, then this hotel is not for you. We went all-inclusive and found that the food selection was the worst and of low quality. The bar staff were very rude and even messed up basic menu orders. After 9 hours of travel, we arrived at the hotel at 11 at night due to delays, we were thirsty but were shouted at by the bar staff when we asked for water, being told that we had to pay extra for it as the all-inclusive ended at 11. The breakfast meals were simple and acceptable but not the best, and we heard many other visitors also complaining about the food while we ate. The food options were so bad that I'm glad my kids weren't with me, as they would have starved at lunch and evening meals. On our last day, the food options were so bad that we left the hotel and went to the Indian restaurant at the end of the street, where we had an amazing meal there and we found that we were not the first from the hotel to have the same idea. Others from our hotel were there and were also talking about the bad food choices at the hotel. As for the room, the television channels in English were all blanked out, so only Spanish channels were available, providing no entertainment in the room. The walls are paper-thin, so you can hear everyone next to you, above and below, with every movement, door bangs, and kids running around. The beds were so hard that they felt like the floor might have been more comfortable (wish I had tried this now), giving us a holiday of bad sleep, bad food, and rude staff. I will never return to this hotel and advise others to avoid it like the plague.

Michelle Roberts

Absolutely impeccable service and worth every penny. ;€3 taxi ride to the centre as I'm not great at walking. The hotel always save our room for us and are so attentive to our needs. Rooms are spacious and comfortable. Food is different every day and cooked well. We love this hotel and in January 2025 will be our 5th visit we will not go anywhere else.

Troy Ginger

Great buffet food. Always good quality but would have preferred more of a variety between the lunch and dinner time foods avaliable. Always polite kitchen and cleaning staff. Great ocean view from balcony. Unfortunately I found the bed mattresses extremely hard to the point it was difficult to get to sleep some nights and would wake up in the morning with aches from it.

James Rattray

This was a bit of a budget holiday and I didn’t expect too much, however, upon arrival I knew this was going to be a difficult hotel to enjoy. I booked all inclusive, which for this hotel is used in the loosest term possible, snacks are not included, most drinks are not included and if you wish to use WiFi or any other service, they’re only available as a paid extra. The swimming pool is extremely unclean, most of the tiles from the sides and its floor are missing and the “lifeguard” is about as much use as a chocolate fireguard, if he isn’t snoozing he is telling children off for using inflatable pool toys… in the pool! This rule baffled me as there is no particular reason but they are apparently banned and may only be used in the baby pool, absolutely ridiculous. The flooring around the pool is a disgrace, it is uneven and is just made up of grit, which just ends up in the pool, adding to the uncleanliness. The rooms are extremely outdated, the light fittings did not work, the balcony had cracks in, as did the exterior wall. I have never “slept” in such an uncomfortable bed, the mattress may as well have been formed out of bricks and razor wire! The food on the first 2 days was reasonable, however the quality quickly went downhill, most of what was served was inedible and it was a bit of a guessing game as to what meat was being served as it wasn’t labelled and tasted of pure shoe leather. The pool bar/hotel just lacks in any sort of atmosphere, the bar will happily play the same 10 songs on repeat through muffled speakers all day long - we were even treated to the odd Christmas song! A lot of the staff came across as rude and it was clear they certainly didn’t want to be there nor did they wish to help. I’m all for getting what you pay for and if you buy cheap you get cheap, but I feel that the very basics here are just not being met which is an awful shame, you can securely see this used to be a great budget hotel, it just needs a renovation… a big one! Proceed with caution if booking this hotel, my advice would be to look elsewhere.

Jill Lavery

Honest review of this hotel after reading many mixed reviews. Location is fabulous right in the old town, about 15 min walk to promenade, there are steps (quite a lot) to get to hotel or there is an incline walk for those able. We are couple late 20s/early 30s and this did not bother us. The hotel itself, we found it very clean, pool was cleaned most if not every morning, it is very cold. As we went mid October we had loads of loungers and parasols so this wasn't an issue for us and pool bar is also ok for drinks and snacks. Breakfast is very good value, we stayed self catering and enquired about breakfast on arrival for the 2 of us for the week was €44! Couldn't believe it and good selection of hot, cold, fruits, yogurts etc. so definitely recommend this. The rooms, yes dated, beds not the best, we found 3 cockroaches throughout our stay in the bathroom. The biggest thing for us was the lack of air con, the fans in the room were just awful. I genuinely don't know how people survive this in the summer months. So a few nights no sleep for us with the heat as it was unbearable. The shower was very powerful and loads of hot water. Nice chairs and table in the small balcony. Would I stay again? No - Only on the pretense of air con. The hotel is generally good and if you're not expecting much from a 3* hotel and you don't mind sweating at night 🤣 then go for it!

Mine Mayo

I don't know where to start. The hotel is not bad, it is old, but it does need remodeling, but what I like most apart from the location is the staff. They are all incredible, starting with the receptionists Fer and Jonathan, always attentive to everything we needed. The food is not bad, although it is true that there could be more variety, especially in the desserts, because every night it was the same, but I am not complaining. Now, the waiters are all incredible, highlighting Natalia, Angel and Juver, very kind and familiar. And finally, Jonathan, the animation guy, a lovely person, I loved the way he addressed the children, always cheerful and attentive. I am not giving the hotel 5 stars because it is true that it has aspects to improve in terms of the building, but for the rest, incredible.

Dach101

Great location for old town and only around 10 minute walk to the strip. You can walk down to old Town in 2 minutes. Loads of food /bars to choose from. Apartments were basic, no AC, fans were installed. Room was clean enough and the staff did a great job of cleaning. The place is showing it's age a bit, but it is ok for the price. Pool was good, some wear and team and a queue for the loungers. We were in the third tier, so had to climb around 65 steps from the road to get back. I got fitter! but it might not suit anyone who can't climb. Would recommend a terrace not balcony if you can get it, even though people can walk past, during the day you get the shade of the balcony above you.

Lauren McMillan

The staff were extremely friendly and welcoming. It’s really easy to book a taxi as you just ask at reception and it comes within minutes. The pool is lovely and deep as well as quite cold which is perfect for the heat. Food was edible but nothing spectacular. Our room was not the room shown in the photos and were were at the back of the hotel on the ground floor, we expected an apartment but were given a bedroom/bathroom. We had several cockroaches enter our room which is to be expected for ground floor however our room absolutely stank when we arrived and didn’t stop smelling until it was cleaned again after two days and quickly returned later that evening, we think it may have been the drains. The pool and pool area was lovely but definitely not enough sun bed for everyone and no umbrellas. There is no aircon and we had to pay €20 euro to use the safe plus a €10 deposit. The location is very hilly and about a 20 minute walk away from the nearest beach. All in all we had a lovely time and could not fault the staff at all but the bedroom did let it down in the end, however we would consider staying here again purely because the pool area and staff were lovely and for the price it’s definitely worth a visit. Alex and Jesus were very welcoming and helpful. We were able to leave our luggage and have somewhere to stay even after check out whilst waiting for transfers with the offer of continuing the all inclusive for 10€.

Vera Hull.

I’d never gone alone on holiday before. Staying here was so much fun. The staff were - all AMAZING. So helpful and friendly. The room was perfect. The food was Amazing. Really enjoyed the variety of options everyday. Can’t fault it. Would stay again.

Davie LO

Nice hotel. 3 star rated so what you should expect. Nice pool, rooms are basic (no Aircon) and could do with a revamp. Disabled facilities are non existent, and children aren't catered for either. Staff are helpful and friendly. Food is your usual all-inclusive affair.

Jordan

Staff were fab! Enjoyed sat by the pool. All inclusive was basic but there was always something to eat. Met some lovely fellow holiday makers. Only problem was the room being too hot and the fan not doing anything so we couldn’t sleep, although that might not be for all rooms.

Linsey Watson

Just spent 10 days in this hotel. After a little blip at the start were our room wasnt ready and we got sent to a different hotel I found this hotel to be good. Nowhere near as bad as some of the reviews say. Food was edible lots of choices to pick from we had a fussy eater with us and she always found something to eat. Pool was clean. All staff friendly and welcoming. Rooms cleaned every two days. It is a little out of the way and up and down a few hills however its a nice walk to and from the strip if you're able. Only downside was the beds but to be honest I'm yet to find a comfortable hotel bed. I'd go to this hotel again and would recommend it. Cheap and Cheerful.

Christopher Peters

Excellent in all areas, the rooms were cleaned everyday other than Friday (day off) rooms had everything you need for a family holiday. The grounds and upkeep were absolutely stunning. All staff we encountered were friendly and pleasant, nothing too much of an ask. The food was excellent and full of variety. The pools, absolutely beautiful along with the water park. If you are looking for a fun packed, family hotel then look no further, this place ticks all the boxes.

Emili Jedrzejka

Food quite good. But when it comes to the cleanliness of the facility, there is one big but... for me this facility should not have 4 stars, but 3. The standard in the rooms is tragic. The rooms are old. Few attractions for children. I do not recommend and I would definitely not choose this facility again. The only plus is that it is close to go for a walk to Marina Rubicon.

Alan bainbridge

A very average 3 stars. It's not a bad place, just a bit run down. Situated just too far from town for a quick shop. Costs around 4-5 euros in a taxi. There is a small supermarket next door which has a good selection but quite expensive. The hotel grounds are nice but can get messy with paper cups and plates. The rooms are okay, however they're very used. The small coffee tables in the living room aren't very child friendly though, as a few heads were banged often. The cleaners don't take any care with anything left on the floor. It will be thrown into a corner, or brushed under the sofa/bed with the rest of the rubbish. Very dusty floors, the air con unit kept leaking water over the floor, there's no dedicated second bedroom (just a sofa bed). Most of the staff seem quite resentful of the customers. They're not very chatty or helpful. There are a few exceptions though. The food is definitely catered to a typical English audience. Fry up for breakfast, Burgers for lunch and Pizza for evening meal. The food is probably the most disappointing part of the hotel. The restaurant can get very full and very messy. The water park is separate to the hotel but is accessed from the hotel grounds. Towels tend to be placed on sun loungers from around 6am but still some choice from 0730. The kids pool is the best choice for smaller kids, or if you want it a bit quieter. All in all, it's disappointing for the money paid. There are just too many people for the size of the site. Very popular with the 'Stone Island Crew'

Amy Bone

Great family holiday. Not posh and fancy but everything you need for a good time. Rooms spacious but basic, good variety of meals every night, with theme nights. The flambe bananas were amazing. polite staff. Good location to different trips/experiences. Kids splash park is everything you need to keep the little ones entertained. Kids entertainment is repetitive but they enjoy it though. Some of the beds are ridiculously hard, which has meant I've had minimal sleep. We've had 1 cockroach in the room, but look at the environment we're in, it's to be expected. Overall if you're looking for a nice family get away, this is for you. If you want loads of entertainment and luxury, this isn't for you.

Agnieszka Brygman

We got a great value for the full family with all inclusive so this holiday was really a good price. But if I was to pay the normal price I would be very disappointed. The room was spacious with nice view but the room service was very poor the cleaners barely cleaned the floor was dirty even after the service was in the room so I take they didn’t really do much. Good really good two restaurants with lots of choices. Main pool area really great but again the pools were not cleaned - it’s a 4* hotel I would expect a little bit more we stayed in another hotel and staff cleaned pools every morning my husband got hurt because there was something sharp in the kids pool. With the safety a kid got injured in the restaurant smashing her finger because the chair was broken- although she screamed so much none of the staff came over or even got interested. The water park is really great but again so much dirt in there and surface very slippery around the kids area. I find this hotel really nice with so much to offer but for the family hotel I would expect a little bit more consideration of safety and cleanness. For the evening shows very simple but it was fun. We experienced better entertainment in other hotels that we were really looking forward to. I would still give 4 starts overall but again for families I think my points should be considered.

Tom bromley

Review of Hotel Rio Blanca I recently stayed at Hotel Rio Blanca, and it was a fantastic experience! The rooms are beautifully designed, spacious, and very comfortable, making it a perfect choice for families. The hotel has a welcoming atmosphere that truly makes you feel at home. The staff deserves special mention; they are incredibly friendly and attentive, always ready to assist with a smile. Their hospitality really stood out and made our stay even more enjoyable. With its family-friendly amenities and great service, Hotel Rio Blanca is definitely a place I would recommend for anyone looking for a relaxing getaway. I can’t wait to return!

Kailin Cao

It’s a great hotel to stay in. The food was yummy, with lots of options to choose from. You could eat whatever you wanted to have. The pool was a bit cold but I got used to it very quickly. There was even a pool bar next to it! They also had deckchairs to lie down on, with straw-made umbrellas for shade. The room was good and there was a tv for us to use. The bed in the main bedroom was very big (it could fit 3 people on it) and there was a pull-out sofa to fit another 2 people. There was also a tennis court and a football court. The hotel had its own theatre and the performances were amazing! The actors were all very talented and we enjoyed it!

Natasha B

We did a Sunday - Thursday in Sept. We don’t have a bad word to say. The room was amazing, the bathroom with the open roof was cool! The food was varied each night, they had staple foods but a different variety each day of other bits. All inclusive drinks were perfect. (Only recommendation is maybe a few extra cocktails to be on the list). Entertainment was great and the evening atmosphere on the terrace was lovely. Local shops and other bits to explore are a very short walk from the hotel. Pool and space around it is so big that there was never an issue getting a sunbed. Highly recommend this hotel - shout out to Estafany at the bar and David! You may also see the local hotel cats when walking around the complex Would definitely come again and thanks to the hotel / staff for making our stay so enjoyable!

Nikki Moseley

we checked in then we were left to find our own room whilst carrying our own cases! never ever had this in years of traveling. rooms dirty, mirrors, cupboard grout is disgusting. miles away from anywhere staff no help whatsoever. food is tasteless, great for kids with pasta pizza and chips but for everyone else tough.

Marija Spasojevic

Loved our holiday there. The food was good - nothing special but good enough and you always have other options as the hotel is close by other restaurants/bars. It was super quiet and relaxed. Our rooms were cleaned every day, the pools were fun for the kids. I’d go there again and my kids mention it every time we think about holidays.

kirsten jackson

We enjoyed our week at Bluesea Lanzarote Palm. The staff were all very polite, friendly and helpful. We were in rooms 57 and 58, beds very comfortable and very clean. The sofas aren't the comfiest but we were on the balconies most of the time so not the biggest problem. We were all inclusive. Drinks wise we aren't big drinkers so only had a few g +ts which were nice. The food, breakfast basic cooked and contential. Lunch and Dinner, we always found something we liked but could do with more variety. There was only evening entertainment 1 night while we were there and the bar was always pretty quiet. The pool area was kept clean and we always found a sunbed when we wanted one. The pool was a little chilly but fine once you were in. Location, the hotel is a 5-10 walk down to the main strip and beach. We did enjoy our walks down and gave us some exercise but it is a bit of a walk back up the hill, good for the calf muscles. The staff and the cleanliness of hotel are the big plus points. We would definitely stay again.

Stephanie Whelan

My second stay at the Palm, I found it to be clean, rooms comfortable and a good size.I stayed 4 nights and room was serviced once. Food is basic but there’s certainly no need to go hungry. Overall staff were pleasant and helpful. The location is good and it’s good value for money

Lauren Price

Great all inclusive mini break, nearby to amenities and the beach, bars and restaurants. Lots of choice. The apartment room was clean and well maintained. Good value for money, food was pleasant especially breakfast there was always something to choose from. Loved the pool. Only negative is could of done with a fan in the room as pretty warm at night. Overall we had a lovely time and would definately return 🙂

Stacey Warner

Had 5 days there with my boy, had to have cash for a 1€ cup that you have to guard with your life and take each time you have a drink, 10€ for the remote for air con! Yes you get them back but you never get told! Never saw pool towels and evening entertainment! Where was it as I only heard a singer 1 night! 1 toilet per gender for the restaurant and pool! That didn’t even lock! Next to no sun beds and they were so dirty! Food! Well evening meal wasn’t edible! Could just cope with breakfast and lunch! Could be an amazing place with right manager and money behind! Never would I put that at a 4*! Been to better 2* in my teens! Thank god for Omar the bar man and the friends we met! Great location tho!

Vee Gee

I was surprised at how pleasant the hotel was after reading negative reviews. The staff are lovely and work extremely hard. Great experience with the hotel arranging car hire which was dropped off and picked up. Rooms very basic like reviews have mentioned but very clean. We stayed AI and the food was better than the reviews made out. Breakfast was fine bacon not so but plenty of fruit, yogurts, bread and porridge. Lunch/dinner fine chef daily cooking meat on the grill not mentioned in any reviews. Local alcohol spirits tasted weak but can pay a small charge for premium. Great location also had meals out and on day trips exploring the whole Island. Like other reviews would say this is a good 3* and perfect for families on a budget. However, we hadn't paid thousands so didn't expect 4* or 5* Overall we had a better than expected experience after reading such negative reviews.

Allie Wickens

We had a lovely time. Staff very friendly, very nice food great for kids and grown ups (pizzas were awesome!) pool was lovely. It was a shame the jacuzzi was closed all week and the sandpit and a few other bits needed love. Location is good but not if you have any mobility issues just because shops are down a hill into town. Recommend!

Chris Baxter

A beautiful hotel with professional, courteous and attentive staff. We received a very warm welcome from the start. The hotel is spotlessly clean and even smelled delightful. The gardens and pool areas were maintained to a very high standard. We would highly recommend the preferred option to take advantage of the better facilities and perks. The spa is a great addition and reasonably priced for the aqua circuit. Breakfast in the preferred area was exceptional with a huge choice from the usual cooked items, fresh fruits and continental options. Well worth the upgrade.

Neil Gleave

Brilliant holiday , from the minute we entered the hotel to be welcomed with cold towels and a glass of wine , through to the day we left . Food was great with plenty of choice . Branded drinks at the bars . Entertainment was excellent. Rooms and hotel was spotless clean .Staff were attentive without being obtrusive. Hotel location is between the town and the marina, so plenty within walking distance. My wife needed a mobility scooter which was hired through the hotel at a very reasonable rate. I'd recommend the hotel to anyone .

valentino alaia

We booked a peculiar room two months in advance, paying some extra, but when we arrived there, they said the room was not available and they’d give us another room. It was not the same type of room, looking at the pool and not to the sea, with noise in the evening. We were offered no compensation or at least excuses for this unprofessional behaviour. Anyway the hotel is very well located; the kids club has to be improved. It is not what you expect from a Hyatt Hotel, but still a good 4 star hotel.

Danielle Ratzabi

Very disappointing and definitely don't meet the standard of a 5 stars hotel. Room: They gave us a different room than what we booked. We booked the ocean view room and got one where all you can see is the parking lot. Apparently, that's what they call "ocean view" The cleaning level of the rooms is outrageous. We got dirty towels and sheets with hairs all over them. After complaining about it they told us they never get complaints about the cleaning suggested to see another room. A representative came with us to see the new room which to our surprise was also dirty with stains on the towels and hairs on the sheets. At this point they told us that the hotel is in full capacity so they didn't have the time to check the cleaning level in every room. They asked for another opportunity and promised to ensure our towels and sheets will be clean from now on (spoiler: they weren't). We decided to give them another chance to not waste more of our vacation time moving to another place. Unfortunately, this turned out to be a mistake. Food: You cannot book a table or reserve in advance for the dinner restaurants, you must stand in line every night (attached image of the line which was similar on all nights). Waiting time can take up to 30 mins and it's not guaranteed you will get in. One of the nights we waited 30 mins in the line only for them to suddenly tell us they are not accepting more guests. We then moved to wait in the line of the other restaurant available for 10 more minutes before we got a table. Overall, the food in the buffet and restaurants is of poor quality, very dry, without fresh ingredients. Location: location is good, near Playa Dorada but I'm sure there are many other hotels in that area which will provide much higher value for money with decent cleaning, food and service.

chauvin camille

The room was a bit old but the staff is amazing! The facility Are super great and the food was excellent. The location is amazing, you have just 2 small beach at 5 mn walking distance. The activity for adult and kids are really nice. I would even put a 6. Th star to the staff they really are making the extra effort for you to have a nice holidays. The spa is also really great you even have opening hours for kids! Very kids friendly resort

Noroka

It was a wonderful holiday, there's so much to do at this hotel. I'd like to say my thanks to the staff, they were so kind and caring. My kids enjoyed the activities, Dani and Peter were very passionate and kind to them, they were simply awesome! Very comfortable room, well kept, food was simply out of this world! Definitely coming back next year!

chris cole

Very good quality All Inclusive. The largest swimming pool was salt water and very cold. Sometimes unable to get a table in the main bar and at times it was quite slow. Nice food in the restaurants. Nice coffee and milkshake shop. Pool bar was good. Some good entertainment during the day and at night. No beach or town mear enough for a stroll. Bit windy at times. Great breakfast.

Sarah Williams

An amazing hotel. Staff very friendly especially Marta. Lots of activities and plenty of good quality food and drink. Maria was great at the wine tasting event.

Iain Mc

Brilliant weeks holiday. We stayed in the Privilege rooms and benefited from better dining options at the Vulcan restaurant and the self service Privilege bar area. This was worth every penny as we stayed during school holidays and the main bar was extremely busy in the evening and its table service only which takes a while. Pool areas are great and the room kept clean and mini bar stocked daily. I would happily return but only in Privilege rooms / area. Volcano next to the hotel worth a climb for great views of Playa Blanca.

Killian De Burca

Stayed here last June with 2 kids 6 & 8. Had a great time. Staff are so friendly and the guys in charge of the kids clubs and entertainment were amazing. Good selection of food some days better than others but overall quite good. Drinks were great and bar staff were great. First time we stayed here and will definitely return. Well done to all who made our trip so enjoyable.

Rob Parrish

The people are all amazing. Friendly and helpful every single time. The daytime entertainment is great and the evening team are fantastic. For in house entertainment they were brilliant. The rooms are a little disappointing in all honesty for 4* but then I'm probably comparing to 4* in the UK. They are nice but just a bit dated with a few problems. The food variety is great, something for kids and adults alike. Beach is literally a 2 minute walk and the bars etc are a little further again, but it is a lovely walk. Overall would recommend :-)

Damien Doyle

I would strongly recommend this family friendly hotel. The location and accomodation was excellent, as was the food and facilities, but most of all the staff were friendly and cheery, which really made the trip. Nothing was ever a problem. The kids club was well run, and in the evening there was entertainment that suited both parents and children. The pools were clean, and had plenty of features for the kids. The range of foods was excellent, catering to both healthy meals and treats. Special call out for the options and diligence for coeliacs.

Eduardo Conde

Good hotel for family trips, plenty of activities and not too crowded. We found the food options appropriate for our 5 night stay and couldn't really find much to complain about considering the location and price bracket. A couple of downsides and the reason I can't give it a 5 stars is the fact the kids club doesn't open on the weekend (not even as a parent and child play area) but the main disappointment was the late check out request process, you can't sort it on arrival or during stay, they only allow you to inquire about it on the morning of check out and the option was of course: not possible whatsoever, a shame given many other hotel chains allow you to pre-book the late check out, only for that I would hesitate going with H10 again.

Tiffany Akoto

My main reason for booking this hotel is the reviews on the Kids club, the animations team and just how attentive they are with kids!! This part did not disappoint. From the amazing team at kids club, to the buffet area for kids/families. The evening shows and the tropical party which was so amazing to see all the kids and their amazing dancing skills. Room - I did request one of the newer rooms but was told it was unavailable. The room we stayed in 367 was okay (we previously changed as the other room had 2 single beds instead of the requested king bed). The room was dated, the bathroom was dated and the view was off the side of the hotel. As we were only there for a few days - it didn't matter as much but if I was staying for longer - I would have asked again to be moved. The staff at the pool bar were so amazing and friendly and made great drinks. The aquarium and mini golf were around the corner so on our last day we went to explore. The beach was not too far either and was able to rent sun loungers which was a plus. Lovely hotel that does need to be modernised throughout however great place if you are looking for somewhere for your kids to have fun.

Richard Thexton

Really nice apartment style hotel. Super clean and tidy. Pool is cold, but just what you need in the heat. The one site gym, is very modern, and free to use as an all inclusive! Pool bar sometimes has a big queue but the staff are all friendly and happy to help. Only complaint would be the lack of 'proper' bacon and sausages at breakfast. The food otherwise is fantastic with a wide selection and not too repetitive at all. Would happily return.

Ben Hodder

This is a very nice hotel, the first week was quiet and the place was very clean. The second week got very busy!! The staff were very friendly but were flat out keeping up with the volume of people. I really enjoyed my stay here. The food was good, the staff were brilliant, and they had a fantastic pool. Lots of activities for the smaller kids, pool games like water polo. Kids disco every night followed by entertainment like a motown band, acrobatics, quiz, karaoke, and a variety show. Would come here again in a heartbeat

Janine Masters

Nice rooms Amazing gym on site. Food was good. The hotel staff serving and clearing tables work hard and do an amazing job Very kid friendly so expect a lot of kids. Only down side arrived late evening. No food on arrival.

Kevin

Housekeeping only made the bed & empty the bins no actual cleaning. No tea or coffee in room so take your own as there is a kettle, fridge & microwave. Fabulous place, huge variety of food, the restaurant staff work really hard to keep the place clean & the bar staff are excellent as well, animation team are great, location is perfect, bungalows were spacious with little gardens, 20 minute walk to beach or use the shuttle bus provided by the hotel.

Reg Whittam

We stayed at Club Playa blanca on the last week of October 24 for a week. The rooms are basic but serviceable. The sofa was a little uncomfortable but did the job. We stayed in a 2 bedroom unit. The beds were comfortable and clean. The maid service came in each day to clean & tidy and make the beds with a bedding chance halfway through our stay. We had a kettle and a fridge. And requested a fan for the small room from the first night as it was hot in the small bedroom. There is not much cupboard or draw space in the small room, so we had to share what we did have in the main bedroom. We had a couple of small insect visitors during the week that crawled under the door. But I was expecting that. I'm not saying the place was infested, but these little critters do get in whatever. The pool area was we'll equipped with sunbeds. All be I was somewhat upset at the attitude of some of the holiday makers just leaving their used cups and plates under the sunbeds, which then got blown about make the place look dirty. It's a family hotel, but some of the children were left to run wild without parental control.🤨 The children's entertainment was well organised but was a little late for younger children. This means most perants left to put children to bed. The grown-ups entertainment it true honesty wasn't very good. I did put on my questionnaire that as you walk around, there are little things that need repairing. Which would make all the difference in the visual effect of the resort. Ie. Plastic trucking exposed with wiring exposed. Paper and rubbish, which had been blown in making the place look grubby. The manager needs to walk the site with his eyes open and make changes. Another suggestion would be to include a snag sheet for the cleaner to report on items that need attention in the units. Ie. Our toilet was loose to the floor & the toilet flusher was loose. The shower was loose to the wall. All items that could be reported on by the cleaner that visit each day. Restraunt Before we arrived, we had seen reports talking about cold food. To be fare we didn't, but if you did find something that you wanted a little hotter, there was a microwave there to be used. There was a different theme on each night Mexican, Italian, etc. The only thing I did see was on one of the days, roast chicken, which was bloody inside, so it's worth checking before eating. But plenty of choice. The waiters are super fast, so if you leave to get something else, don't put your knife and fork on the plate as if its finished with.

charlotte notley

We visited this time last year and had a fantastic week. At the time of booking we asked for ground floor in a quiet area because we have a young kiddo and they gave us the perfect room! The staff were so polite & helpful throughout, especially the restaurant staff. My lo & I have quite a few food allergies (gluten, dairy, egg & soya) and we were so well looked after! Their lovely head chef went out of her way to take me around and show me all of the options which were very clearly labelled. I could speak to the team and they would take an order for the following meal for gluten free bread, pasta, cake etc. We were also offered a packed lunch if we wanted to go out somewhere for the day. The only issue we had was that the dairy free butter contained soya. The hotel was kept clean and there are water filter points throughout the hotel so that we didn't have to buy bottles. The lovely beach and the town were both a short walk away. There is a shop up the road who are able to order in specific free from milks if contacted ahead of time. For Halloween the hotel staff organised face painting, games and pumpkin carving for all the guests to participate in. It was a lot of fun for kids and adults! Would definitely recommend a visit to the spa as well! Thank you to the wonderful team!

Richard Buckley

We Had an excellent week here, first off the staff are amazing. Marcos in reception so friendly, the entertainment staff exceptional, the food was fantastic, albeit it would be nice if they had vegetarian symbols, so I didn't have to ask each time I wanted to eat something. The maids kept the rooms very clean. We went half board, because only had a couple of drinks in the evening but if I was paying for all inclusive would be slightly annoyed by the ques at the bar.

Daisy Macwilliams

Me and my partner stayed here for 7 nights at the end of June/beginning of July. All staff were very friendly and helpful on arrival, we got seen too quickly. Our room was lovely, very spacious and we had a sea view room (which we had requested) and it was beautiful. It was a little dated but equally really lovely. The hotel is very big and split into sections so on arrival it was a little confusing trying to get to and from parts of the hotel. We had half board and all waiting service was very efficient and quick. The food was good (a little similar most days) but still good. There is only one main food restaurant so not a lot of options if you want a quick lunch by the pool. The drinks in the bar were well priced and there was enough entertainment in the day/evening (not too much) which is nice. Overall, it was fairly quiet which was also nice and relaxing, not over crowded. We also used the spa which was €10 for use of the facilities (in my opinion, it was worth it as you get plenty of time to use it and there is a lot there, very beautiful and friendly staff.) Location-wise, it’s a lovely location by the sea and clear views of Futurventura.The beach nearby is rocky so probably not for a beach day. There was a noisy hotel across the beach entertainment loud singing but no problem. Close to local supermarkets and a short walking distance to the beach Playa Blanca and the harbour where you have everything you need, eg the beach, shops, restaurants and bars. For trips, you are a little far as everything seems up the North and inland so we hired a car but you can get a coach or bus from hotel. Overall very happy lovely stay. Thank you!

Jennifer Dykwer-Newsome

We enjoyed a ten day stay here with our 5 year old little girl. We had a wonderful time and really enjoyed our stay. On arrival, there was plenty of parking, including disabled bays and we were greeted by a very welcoming chap (Marcus?) who offered a drink and food. Our family annex was great, it was very spacious with a living area which we liked. It had a fridge and cooking facilities which gives the option of eating in if needed. There are two lovely pools, one more for children. The sunbeds do get reserved which is annoying especially when they aren't being used. Saying this, we could always find one if needed, which wasn't often as we were always in the pool not sitting around it. There were lots of toys and inflatables left by other families which was good so we didn't have to buy any. Breakfast consisted of: Cereals Pastries Yogurts Cooked breakfast Fruit Lots to choose from to fill you up for the day. Lunch - can't comment on this because we were never in for lunch. Evening meal: Salad Rice Pasta Various meat Fish Chips Bread Different selections on different nights e.g. pizza, Chinese, BBQ pork Desserts Again, loads to choose from to suit your taste and always something for children to enjoy. The staff work really hard and are quick to clear plates and keep the place clean and running efficiently. The overall stay was fabulous. The hotel is clean and run by hard working, friendly staff. There were some wonderful musicians playing. Kids disco is at 8.45pm which we found was a bit late for our daughter, and an earlier start might have worked better. There was a kids club during the day but we were always out so never used it. There is a lovely walk on the front with great fews out to sea. Great location, quiet and easy to access the local beaches etc We hired a car to go and explore in each day but there are shuttle buses to access the beach daily. Check out at 12 was nice so we had time to enjoy breakfast and a final play in the pool before we left. In all, a great stay, I'd definitely recommend this hotel to other families.

Mel Yehya

Just back from a week's stay at this hotel, and we LOVED it! We had a suite with a sea view (in one of the pictures). We thought it was a fantastic location, as we enjoy a walk and do prefer not to be in the thick of things. Yes, the hotel is about ¾ of a mile from the marina and a good mile and a half from the main Playa Blanca strip, however the coastal walk is just heavenly with spectacular views and a fab breeze to help keep you cool. If mobility is an issue, then a taxi into Playa Blanca is only €5 - a real bargain, especially as the hotel will happily call you one! We went all-inclusive and found no issues getting drinks or snacks during the day. You just had to provide your room number, which is fine, I think. There was always a great selection covering most people's needs and requirements. The restaurant staff were so helpful and friendly, especially the restaurant manager - he really is a lovely gentleman and couldn't do enough for you! Some of the pool bar staff could do with a class in being more friendly, but it certainly did not spoil anything. I can't comment on the evening entertainment as we usually found ourselves in the bar or chilling in the outdoor part of the restaurant, but we did take part in some of the daytime activities, which weren't shoved down your face, like in other places I've been to. The OH and I particularly loved watching the water polo, though. It was highly amusing and a great 20/ 30-minute entertainment! The room was brilliant, yes, we upgraded, so it's not as standard, but worth every penny. There is so much space, and I even had a walk-in wardrobe too - heaven! Rooms were cleaned every day, with towels being replaced regularly, too. My belongings felt very safe indeed! There is a beach very close by (in the pictures) where we were able to snorkel. It is a quiet place, so don't expect sun loungers, and it is quite rocky, but it is definitely worth a wander across! We both had a couple of massages in the spa, which meant that we could then use the place for half price (in the pictures). The lady on reception here is just delightful and, again, could not do enough for us. The spa is a great place to escape to and has something for everyone! I even braved the 9° plunge pool after being in the 40° pool! Yes, it was cold, but boy, did I feel invigorated afterwards! My only gripe and it isn't about the Mirador, is that the hotel across the bay, has their evening entertainment outside until about 11pm, which was loud and at times, unpleasant. If we did try to sit out on our terrace, it was somewhat tainted by their noise. Like I said, not Mirador's fault, rather the other places! We will definitely be back sooner rather than later, as it ticks all of our boxes! We have some real holiday blues going on right now, so a sign of a perfect holiday! Thank you Mirador Papagayo, we hope to see you soon, x

Kelly

Stayed at labranda for 5 nights all inclusive, the staff were very welcoming and friendly. The hotel itself is stunning and the apartments are very spacious, we had a sea view which was lovely. We had stayed here the year before but the food this year wasn't the best, even the pizza wasn't great so we ate out most nights. Breakfast is probably the best meal to go for as there is lots of selection.

D Bowza

Just returned after 10 days here I'll try to sum it up fairly: Accomodation: 10/10 very clean villa style lots of space. Food: 5/10 you can always find something to eat but everything was just under warm. Staff: 10/10 Never met anyone without a smile on their face, brilliant. Entertainment: 1/10 minimum effort, mini disco for about 30 minutes then a local singer most nights. Location: 5/10 not a lot around, taxi into town is approx 5 euros which is recommended if you're bored. Could do with some vending machines in reception selling snacks and drinks for those checked out at 12 and have late flights as your all inclusive ends at 12 and you can't get food/drinks.

Paul Green

Nice style apartments food is very nice and well cooked. Selection of hot and cold foods. Staff are friendly but I have one question where to you buy the honey rum as I want to buy some bottles to take home. As we are still here in 203

Monika Alicja

We spent 10 days in this hotel and it's a mixed bag of beans. First of all, this hotel shouted rated 4 stars, it is definitely the likes of 3. The things that we liked were the little houses that consisted of 2 separate rooms and a bathroom with 3 outdoors areas. 1 area was by the entrance and had 2 sun beds, a table and 4 chairs. 2 area was walled and only had a drying rack that can fit 4 towels. If you want to dry your bathing suits etc... well... you figure it out. 3 area is just empty walled space the size of a small room. We never used it because it seemed nonsense and a waste of space. Rooms were quite clean. Each room has a free safe to use which is nice, as well as a fridge. We had all sorts of living creatures in our room due to gap under main doors. DON'T BOOK IT IF YOU ARE NOT A FAN OF COCKROACHES, BEETLES, FLIES AND ANTS keeping you company. All these can be seen also in the restaurant where food is served. Our duvets were changed only once and it is only when we left a tip and asked for it! In 10 days! Pool towels you have to give deposit of 10 euros for each, and pay 1 euro each time you want it swapped for a clean one. Pool itself is VERY COLD, which was a major issue for me personally. I wasn't looking to get into the pool because each time it was a battle against the cold. I noticed similar reaction from other people too. At the end, the beach won with warm ocean and blue clean waters. SOS guy, aka. lifeguard at the pool is only sitting in shade where he has no view of pools- you won't see him walking around or actively supervising. Play room is falling apart. Football pitch is dirty with paper cups flying around in the wind and half a ton of stones and dust on it. Pool bathroom is dirty. Reception is efficient and staff are nice. Your all inclusive won't get you much outside of restaurant hours Now food....absolute disaster! It reminded me of 20 years ago when I was only learning to cook: bland, tasteless. And worst- EVERY DAY THE SAME! Cakes are defrosted. Lunch and dinner recycled from breakfast. Pizza is nice otherwise don't look for a culinary experience. Francesco working in the restaurant is amazing, and do is the rest of the staff multiplying themselves. Entertainment is absolutely minimal. Overall, I'd NEVER go to this hotel again and I'd never recommend it to anyone. Get something better, folks!

Debbie Dean

This was my first experience having an all inclusive holiday and it was good! I would definitely do it again and I think I would go back to Labranda Alyssa Suite Hotel. I travelled with a friend and our accommodation was a modest size but with a lovely outdoor area that was very comfortable for lounging. The pool was a good size, though we went out of school holiday time and I reckon it would probably be a lot more busy during school holidays. The food was excellent - I follow a mostly plant based diet and there was always a vegan option available. The cocktail menu for all inclusive wasn’t as expansive as I would have liked but the sangria is great! The reason I have given a 4* and not a 5* - although I enjoyed the food, sometimes the labels were not accurate, for example one day I saw a vegan label on a seafood paella and sometimes there were no labels at all. If you have a strict diet this might be a problem, but the staff were very friendly and helpful. I would also have liked to have seen a larger cocktail menu but what we did have was good.

AJ H

I'm just coming to the end of my 1 week vacation at Sol Lanzarote and I'm super sad to be leaving. This is my 3rd time staying here at it never disappoints. The staff are lovely, the rooms are really nice and the food is good too. Perfect location in a quieter part of the island. Not too far from PDC if you fancy a bit of wildness. I'm super impressed with the free booze that's on offer. All inclusive covers beers, wine, sangria and most spirits and also cocktails. Thanks for a wonderful time again. I'll be looking forward to hopefully returning again in the future.

Lauren Reynolds

We've just had a 10 day all inclusive stay here and it was fantastic! The food was great, plenty of variety - the white chocolate doughnuts were incredible!! Rooms were modern and spacious and cleaned thoroughly every day by midday. Staff were so friendly and helpful, kids loved the entertainment! The life guard was great and very attentive. Sunbeds were not a problem to get throughout the day which was good as its very annoying when they all get reserved early. Overall we had a fantastic holiday, I'll recommend to friends/family and would 100% book to stay here again. Thank you!!

My Treasured Life

The location was perfect. The hotel was clean and tidy and comfortable. Facilities excellent. Pool area was well furnished a large enough. Service was very good. Staff friendly and professional with good humour. The entertainment team were just amazing ( ran on Duracell batteries. They had so much energy).

Jason Power

Overall the hotel was fantastic, we loved the view from the room and the room itself was comfortable. The pool area was clean and plenty of sun loungers. There was no queuing for loungers in the morning, we went for breakfast and at 10am got our loungers somewhere around the pool. We enjoyed the variety of drinks but the variety of food was not great. Found about 80% of the staff were great and friendly but there was about 20% of the staff who were a bit rude and not helpful.

Sarina Corker

Room was clean and comfortable. Staff cleaned it well. All staff were friendly and helpful. The food in the restaurant was okay snack bar was pizza chips fruit hot dogs. Hotel was right on the beach which was so clean and beautiful. Pool area was nice but water is cold. Kids entertainment was great my kids really enjoyed it. Really enjoyed it.

Martyn Roberts-Gray

Fantastic short holiday for the wife and I away from the kids. Staff were so friendly, every single person had a smile and always happy to help. We felt welcomed and nothing was ever too much of a problem. The room was basic but had all we needed and perfectly functional. Great for couples/adults so couldn't comment on a family experience but I can't imagine the experience would be any different. Thank you to the HD beach resort team!

Amber Keiren

Very good experience at this hotel. Beautiful big room with seaview. Hotel was clean, cleaners came every day. There are some subjects I need to adjust in order to give my honest opinion. 1. The wifi was so bad I was forced to use my own data. My fiancee and also my other family members had trouble with it. 2. In my opinion beach towels belong in an all-inclusive resort (deposit was 20 euro’s) 3. Also there was no prevention/action for people who “reserved” beach chairs/beds at the pool. I find it very annoying. 4. We had to pay to use the safe in our room. I thought that was really strange. 5. Some of the staff didnt speak English. Communication was hard sometimes. 6. The evening entertainment was amateuristic. 7. There was a cat in the hotel. Didnt bother me because I love cats, but you dont see it very often in hotels. Overall a good experience, good food, variations, clean, good atmosphere, friendly staff. I would come back to this hotel.

Anthony White

On the outside it looks quite swish however that's where it stops. Pros. Powerful shower Maira on reception is the hotels best asset she is brilliant Location Cons. Beds are rock hard Food is canteen standard and of poor quality. It's aimed at old English holiday makers who would suit in an episode of benidorm. No class No finesse.

lesley pearse

For a luxury hotel that cost two of us €2,500 for a week all inclusive package was very disappointed. First of all the food was terrible not much of a choice and what was there wasnt topped up or disgusting or overdone so had to spend a lot of money eating out for breakfast and evening so biggest waste of money paying for all inclusive…as for the drinks it was like they were making the cocktails too strong or too sweet after uv had a few so would turn you off them. The pool area had no atmosphere whatsoever was never so bored at a hotel in all my life and I go away few times a year there was no music people were so stuck up pass u out without saying hi or bye. We were giving one night on the house in the Italian restaurant across from the other crappy restaurant all inclusive all glass so could see everything and that was lovely but it was very separate as in I have upgraded to have nice food when all food should have been nice. Rooms never cleaned had to chase cleaners for clean towels and toilet roll most mornings. Bedding never changed. Entertainment forget about it if u were lucky to get a chair very little chairs and even at that entertainment was crap ended up going out every night to enjoy what we could I was never so happy to be going home. Would not recommend looks a lot nicer online but u walked out ur bedroom door to puddles of dirty water every morning! Will definitely not return here if I could have gave zero stars I would have.

stephanie Byrne

Lovely place at the end of the strip in Costa Teguise. Friendly staff, in particular Seydi the night porter- what an absolute gentleman. Food is very good, can be a bit repetitive but that’s all inclusive. Coca Cola machines there which is great. Beds are comfy, rooms are very basic. Entertainment is good - something different on every night. Overall, a good solid 4 star.

Diego

We had a wonderful vacation at this hotel! The animation team was fantastic—always around with a smile but never pushy, especially Armando, who really made our stay enjoyable. The sports activities were also top-notch, well-organized, and varied. The restaurants were a pleasant surprise for an all-inclusive, with a wide variety of high-quality buffet options. The waitstaff was very friendly, which added to the welcoming atmosphere. Our room was clean and comfortable, no complaints there. The pool was beautiful and well-located, with a bar nearby offering a great selection of drinks. A minor downside was that the pool water was a bit cold, but it didn’t spoil the experience. The beach is within easy walking distance, which is a real plus, though it's a shame the sun loungers there are not free. The gym was nice for a quick workout, although some of the equipment seemed a bit outdated and could use an upgrade. Special mention to the TV screens at the bar, showing sports—always a good touch! The reception staff was attentive and responsive to our needs. Overall, a great stay and an experience we highly recommend!

Sally Keddy

Tonight is the last night of our holidays (Sept 2024) and we are sad to leave. This holiday has exceeded our expectations. The hotel is clean and tidy and has all that you need. Our suite was truly remarkable with complementary drinks at the ready. The staff were nothing other than attentive, kind and helpful. The food and drinks were of the highest standard with top brands and generous measures. The entertainment was great albeit the evening entertainment did not start until 9.30 and our personal preference we would have liked it slightly earlier but that is just our view. The location and views are just lovely and will say this is a 10/10 resort. We will definitely be looking to come back here and we generally never go to the same place twice.

Denise Breen

We stayed here for 10 nights in September 2024. Excellent hotel and we were well looked after. We had a suite and took the optional Reserve upgrade. The hotel is fabulous and the staff are among the best. They engage, chat and have a laugh with you. Check-in is done well, with a tour. Having said that I'd prefer if you were taken to your room first to freshen up. After a long flight, the tour is a lot to take in. Our room was superb, bed really comfy and everything was really clean. Both pools are good but there's no way to walk between them. The Reserve was not worth the extra cost. Plus on check-in they tried to get us to take a villa for another €2700!! I would go back, so that's my recommendation but I'd skip the bigger room and The Reserve extra cost. Highly recommended.

Gillian Beadle

The daily chocolates on the bed, the cleaners left, weren't left on 3 occasions. You don't need towels or toiletries as well supplied. Well stocked mini bar Full sized and smells lovely too. I bought some to take home. I loved the steamer to decrease our clothes. The staff are very welcoming and friendly. Pool is great! There's access to thebeach however you have to pay for sunbeds 12€ each. I didn't like the sea as it was quite rocky and full of seaweed. Great view from our balcony. Had a good time. The entertainment is okay, just singers. I think it would be better with a variety of entertainment.

Jaimie Astley

My husband and I recently had a weeks holiday with you from 20th -27th October. From the moment we arrived we were welcomed by the reception team and given advice on the day to day running of the hotel plus the chance to upgrade to a sea view room which we chose to do. So glad that we did the room was spotless with a fantastic sea view.Every day the lovely staff checked to make sure that everything was either exchanged or topped up as well as making the bed and cleaning the room. Choices of food in the restaurants were varied always something for any palate but at times certain meals could have been hotter. Although we were not interested in joining in with the sporting activities there were always various choices each day.Evening entertainment was varied and different each day and all the performers were good.This hotel was amazing on the inside it was like a beautiful rainforest with areas of tropical plants and fish ponds . Around the pool area plenty of sun beds and pretty trees also a little bar and snack shack. All staff were on the next level they could not do enough to make our stay positive and very memorable. All in all a perfect holiday a huge thank you to everyone involved .we would love to come back and we will recommend your fabulous hotel to other people.

L B

Brilliant for all Travelled as a family of 4 - 2 adults 2 children (18 & 8) in Oct 2024 and have already booked to go again next year. We booked all inclusive. Food was plentiful throughout the day. Snacks next to the main pool, ice cream and fruit. Amazing for Continental food, local dishes, fish, chicken, pork, veggie, pizza, pasta and amazing breakfast with lots of fresh fruit. All the staff were lovely, entertainment staff and restaurant manager in particular, all staff couldn't have been more helpful. The cleanliness at this hotel is amazing! Staff are regularly cleaning throughout the day. Large rooms, we stayed in a suite with an extra room, my daughter slept in the extra room and was very comfortable, all the beds were comfortable beds, my only complaint would be there was only one mirror and no plug next to it (more of an inconvenience for me with hair straighteners etc) hardly a complaint but more to make you aware. The location is perfect, within easy walking distance to a local SPA and lots of tourist shops ( including hair braiding - depending on the length of hair it can be expensive, my daughters hair is waist length €20, you can barter, but I didn't) The swimming pools are large enough to not feel crowded and there are LOTS of sun beds both in and out of the shade. No issues with hogging at all. I think my only negative was, I thought the pools would be heated and they are not. I believe they're heated from Nov. The water is cold but once in it's fine, but getting in for me was enough to put me off, this did not stop the rest of my family! We brought an inflatable from the local shop which I would recommend. The entertainment at night was good, my daughter loved it. There is a mini disco in another section of the hotel, but this is for smaller children (lots of 'baby shark' etc) the main entertainment starts at 9.30pm. It's a shame there isn't a disco or music for the older children before the main entertainment. My husband and daughter booked the submarine trip from a nearby harbor which they both really enjoyed. We hired a boat for 2hrs and did some snorkeling. You can do as much or as little as you want. You can get a taxi from the local SPA to the marina for around €7, getting back can be tricky as you have to wait for a taxi to turn up. We were lucky and caught one as he was dropping others off, but were told you can be waiting for an hour or so (not ideal in really hot weather) Brilliant holiday, we have already booked again for next year!!

Slats

Where do we start, absolutely amazing hotel and far exceeded our expectations. From first arrival the rooms are very clean, well equipped and such luxury. We cannot thank all the staff enough for their hard work, professionalism and service throughout our stay. The food, pools, entertainment and location are perfect especially for families. We want to give a special thank you to Federica during our stay. She was so accommodating, always greeted with a smile and made our Son's holiday so special, a real credit to the hotel indeed. Cannot wait to return again and missing it already.

Emma Hull

Fabulous hotel for both families and adults only. The staff work very hard and the premises are always immaculate. We had a bottom floor room with terrace, which was great as came with 2 sunbeds as well as table and chairs. Our room looked out on the children's pool, so easy access for us everyday. The only thing I would say is our room, 2006, was very close to the Nautilus bar and film, so you could hear the entertainment from inside the room. Luckily our son would ware himself out during the day, so would sleep through, but it would be worth asking for a room further along if you do have small children that wake easily. Location was great. Spar shop in walking distance, as well as the beach which our son loved. We also took a walk into Puerto del Carmen, which took roughly half hour or so, but buses passed by regularly if we did want to hop on. Food was great for us, so we didn't leave the hotel to eat anywhere else, but there are lots of restaurants and bars in walking distance. Entertainment throughout the day and evening was also spot on! Water polo was particularly fun to watch! We had such a beautiful family holiday, I'm sure we will definitely be back!

Aaron Summers

Well kept hotel, grounds and rooms. Space to find quiet areas to relax without screaming children. Friendly staff. The buffet meals were lacklustre with food leftover from previous meals, presented at the next. Show cooking doesn’t exist, as bulk frying eggs and chicken in public doesn’t count. 1 advertised table-waited restaurant isn’t open, the other simply serves a selection of what’s available at the buffet. Most drinks have a surcharge for all-inclusive. Apart from the food, very happy with everything else.

Lauren Nutton

Absolutely wonderful holiday for myself, my husband, and my 1yo. We requested a ground floor room before we went so that my toddler could nap in the day and we could spend time on the patio as it was our honeymoon. When we arrived, not only had they fulfilled that request, but also left us a bottle of wine and a note to wish us a happy honeymoon. The standard of food was really good. I am usually a very fussy eater, but I found something I liked every night. The hotel is so close to the gorgeous beaches and the location is perfect if you prefer a quieter holiday. There are nice bars etc, but it’s not too busy and it is very, very clean!