Paul Watkins
Nice budget hotel. Staff really nice and helpful. Only ate breakfast. Fair choice but same every day. Rooms clean, well ours was! 3 pools, gym. Area quiet and residential with not many bars or restaurants nearby.
Very expensive to upgrade. Sometimes late checkout not available.
Yuliia Bocharnikova
No peace. No sleep. Sleep, an essential part of any restful vacation, is impossible here due to a cacophony of noises and an indifferent staff. I regret not having read the reviews before we booked this hotel.
Upon arrival, we were met with loud, disruptive noises coming from the room above—like heavy furniture being dragged around. This went on late into the evening and started again in the early morning, making it impossible to sleep.
We requested a room change, but it didn’t make much of a difference. Honestly, I think all rooms are like that. Sound from every direction—music from the bar, noise in the corridor, and street sounds—flooded the room. Despite complaining to the reception, the staff showed no compassion or willingness to address the issue, instead informing us that noise is permitted in Malta from 7 a.m. to 11 p.m. This made it clear that the hotel prioritizes the noise policy over the comfort of its guests.
The windows in the room offered no insulation, making it feel as though we were sleeping outside. The balcony doors wouldn’t close properly, so escaping the noise was impossible, even during the supposed "quiet hours." We asked for earplugs, but the manager said they don't provide them. Complaining again about the noise was useless.
We were told that the noise is to be expected in a residential area, which felt like a weak excuse for a 4-star hotel failing to soundproof its rooms. Instead of acknowledging their shortcomings, the staff implied we were wrong for complaining.
The issues didn’t stop there. The balcony chair was broken, and the bathroom door barely worked. When we pointed it out to the housekeepers they said that they haven’t seen that, which is hard to believe given the obvious state of disrepair.
The only positive part of our stay was the food and the kind restaurant staff, but this was not enough to salvage an otherwise uncomfortable and unwelcome experience.
If you're seeking rest or relaxation, this hotel is not the place for you. Save yourself the trouble and look elsewhere.
Elisa Zanda
I recently stayed at this so-called "four-star" hotel in Malta for a 15-day study vacation with a group of friends, and it was nothing short of a nightmare. From the moment we arrived, we were met with appalling conditions that ruined our entire stay.
First, the basics: towels, blankets, and pillows were **never** changed throughout our stay. We had to deal with dirty, smelly linens every single day. And if that wasn’t bad enough, the rooms were infested with **ants and cockroaches**—we found a cockroach the moment we stepped into our room!
The room itself was a disaster. They crammed four of us into a space that barely fits two. The lack of space was so bad that I kept falling out of bed and now have bruises all over my legs. To make matters worse, the keycard for our room stopped working, and instead of helping us, the staff blamed us for it—even though we hadn’t done anything wrong!
Speaking of the staff, they were incredibly rude and unprofessional. They treated us like we were the problem, rather than paying guests. Their attitude made an already bad situation even worse.
To top it all off, due to a mistake on their part, we were forced to change rooms at **1:30 AM** after we had already unpacked and settled in. We had to make multiple trips back and forth to move all of our belongings, and the staff offered no help whatsoever. It was a chaotic and exhausting experience that no guest should ever have to go through.
The food wasn’t much better. While taste is subjective, and everyone has their own preferences, I found the food to have a strange texture and poor quality. I wasn’t the only one—many others in our group felt the same way.
This hotel was a complete disaster from start to finish. I strongly advise anyone considering a stay here to think twice—especially if you expect a clean, comfortable, and welcoming environment. This place doesn’t even come close to what you’d expect from a four-star hotel. It’s honestly the worst place I’ve ever stayed in
Emanuel Borg
On 19th October 2024
we enjoyed a fabulous evening at Teapot at the Soreda Hotel.
The event was to celebrate our daughter’s marriage (in 2023) with her family in Malta and the evening was a great success.
The facilities were excellent, the décor just right, the food superb and best of all the service provided by the staff exceeded our expectations.
We organised the event long distance from the UK and our liaison with the Soreda was Sharon Cutajar. She organised the event from our e mailed requests and provided excellent service in a warm and understanding manner. Nothing was too much to ask from Sharon, she met every request and remained at the event to oversee the entire evening.
We cannot recommend the Soreda enough and especially the kind and helpful presence of Sharon Cutajar.
Suranga fernando
Four star hotel???!!!
This is not a "4-star" hotel! Do not get "scammed". Please, please have a look at the reviews before planning.
Extremely rude and unprofessional staff (even racist). In terms of the hotel buildings, stairs, and rooms: I have not seen a much worse place than Soreda!
My daughter had a near to death experience in our bathroom (photos attached). At about 11pm, she was having a shower when she saw the ceiling hanging on above her head. She screamed and ran out when the ceiling came banging down to the shower area just 2 split seconds after she moved from there. The whole family and friends were shocked. The manager came to see us the next morning, apologised, and moved us to one of their luxurious suites. Left the hotel the next day as we could not bear to stay there any longer!
Ruined our whole trip to Malta - Many thanks for that!