Sun Palace Albir

Blue Sky

Good points: 1. Reception is good and helpful; 2. Bed and pillow are comfortable;3. Location is nice, close to the beach. Very disappointing points: 1. Food is definitely not qualified for a 4 star hotel: breakfast has limited choices, the meat looks bad-quality so we didn’t eat, bread is not freshly baked but pre-baked. Lunch is terrible, don’t eat lunch there! Dinner is ok for 3 star, salty and you need to buy many drinks; you could enjoy a very wonderful dinner outside with the same amount of money. 2, entertainment is not good for a family with kids, maybe more suitable for old people; 3. Sound isolation could be better; 4, indoor swimming pool is not free.

Ba11eClorin

Stayed a few days with a group. Had a great stay, but not mainly because of the hotel. The positives: Good location with nice views if you don't mind the short walk up the hill from the very nice beach area. Nice staff. Quiet neighborhood. The gigantic bed was OK, as was the AC on the room. The downsides: It's a 3 Star hotel. They must have stolen no. 4. It's a bit tired and in need of a work over. Tired and old furniture, very noisy restaurant with very average buffets. In fact all public and private rooms are noisy, with naked walls and floors, but I was lucky and had very quiet neighbors most of the time. Sound proofing is poor. Clientele is mostly 60-70+. So all in all: If you expect 2-3 Star hotel standard this is probably OK. For luxury and peace and quiet look elsewhere.

William Anderson

Nice Christmas break in Albir. The rooms were spacious, but shower head in the bathroom would not stay in the bracket. This was reported but not fixed, so we lived with it for the 4 nights... not the end of the world but expected more from a 4-star hotel as it made showering a chore.The hotel was busy, and the dining staff worked very hard, but on Christmas day evening dinner, they couldn't cope and the experience wasn't good. They were understaffed for the quantity of guests. This didn't spoil our vacation, but we did expect better from again a 4-star hotel. Information on meals ( Christmas Eve and Day) and entertainment were sparse, and we didn't know what to expect. We did get cava, and there were more dishes available on these days. The plus side was that bar prices were good, buffet meals were good enough and the hotel location , although on a hill, was good for walks to Albir, and if you're up for it, Altea. I'm not sure if we would return

christine jackson

Having just returned from this hotel, leaving a day earlier than planned. The room was ok although the duvet on my bed was soiled, we had a loose toilet seat, the bathroom door wouldn’t close, the enamel in the bath was peeling. It was the dining area that was most upsetting. You had to queue for ages to be seated and then found there were no glasses for juice and no bowls for cereal. Had to wait for fried eggs, by which time the rest of your breakfast was cold. The same with evening meal, they didn’t seem to have catered for the amount of quests they had. We were once accused of not paying for the water we had with our meal the previous night, when we did. It was embarrassing as it was said in public. So many people complained, I felt sorry for the staff as they were rushing around trying their best. They obviously didn’t have enough staff for the amount of quests.

Caroline Robinson

Had booked an apartment in La Lucia but the owner reneged on us and gave us a very basic room in this hotel. No facility to make a hot drink and not even a bottle of water. Outside furniture is falling to pieces and there is no lock on the patio door making the room insecure. This is not a 4 star hotel but at the best a 3 star. Pillowcases didn't even fit the pillows with the ends hanging out of the pillowcase. When you've booked a luxury apartment with its own private swimming pool and get put in this place then you can feel very unhappy.