Lee Turner
Absolutely brilliant place. Staff are the hardest working people and always so welcoming and pleasant. We're in a family room. It has 4 single beds and 1 king size bed which is really comfortable. It also has 2 bathrooms. The pools and sheer size of the place means it really takes days to see it all. Plenty places to eat. The food is the best we've had in a hotel never mind all inclusive. One of our party is coeliac and the meals are made personally and brought to the table. They really take great care. Absolute must for families!!! Hotel grounds are well tended to. Flumes are fab for the kids! Will book again when we get back.
Sinead Burke
Resort is beautiful, facilities for a family are great. Lots of options for pools and dining. Beach is stunning and very close.
Restaurant and bar staff are great.
Resort is kept immaculately clean.
The only downside was the reception staff were unhelpful. We asked 3 or 4 basic questions over the week and each time they would say we don’t know and move on to the next person. This really let the resort down.
Indea D'aigle
We thoroughly enjoyed our stay at the Star Beach Resort, and would reccommend it to others. The initial correspondance with the resort was great, airport pickup and drop off organization was really easy (shoutout to our driver Manos).
Upon arrival, we received a complimentary room upgrade, moving us from the Annex building (across street) directly next to the main pools and near the hotel’s restaurants.
The best part of our stay was hands down the incredibly hardworking staff, with a notable mention to Amelio, Tommy, Vagelis, George and his wife, Daina, Ahis and all of the kitchen staff. To put up with tourists for so many days and months in a row, is truly incredible. Kudos to each and every one of the resort staff. Thank you for continuing to be so kind, patient and hardworking right up until the very end of the season [when we visited]. A sincere thank you from the two Canadians who visited at the beginning of November.
The food was great, breakfast was the best meal of the day and something we looked forward to even on day 10 of our stay. There were so many options, and the kitchen staff were all incredibly kind. The crêpes were so so good and the mickey mouse ones were very cute for kids.
Star Beach is definitely a family friendly resort, really great for kids, as there are tons of waterparks to play in. The waterslides with tubes were a lot of fun (even for grown ups). And the beach was great, not too deep and the ocean was not very aggressive.
The evening shows were very entertaining, we enjoyed the quick change show the most. It was very impressive, and had really excellent comedy and magic tricks.
The only downside to the entire visit, was a small ant infestation in our room from a piece of dried fruit that was left behind a bed from a previous guest. This would not have been a problem, however management/housekeeping did not seem to understand our request of having the room cleaned to remove the attractant, clean the floors and have the bedding changed. We ended up switching rooms, which was appreciated but not neccesary in our opinion. We believe this oversight was primarily due to it being the last Sunday of the season and being short staffed.
The front desk was considerate of our concerns and the manager set aside time to speak with us at the end of our stay to hear our comments and feedback on our experience.
Chris McPherson
Most staff are decent. I get it's the end of the season and it's long, but service is still serviced
Ants everywhere and if you aren't lucky that's the room as well
Great choice in restaurants and pools which you can't fault
But the rooms are not what you see on any of the websites we checked
This is though an incredibly family friendly resort and if your kids are between 5 and 15 it's perfect but just take the rooms as a base and don't expect the world from it
Note it says village! It's massive and there's a lot of people
Annika Trunz
Great hotel with lots of water activities. Location is great too, you are near the town center and there are also plenty of restaurants around. All-inclusive has potential even though the main restaurant offers great healthy choices but the Chinese restaurant needs to change (this is far from Chinese food with poor quality). Would be nice to also get your drinks served in glasses rather than plastic cups also considering the environment. Rooms have potential (rather loud and mediocre furnitures. Staffs are friendly making it enjoyable but won’t be coming back.