Star Beach Village & Water Park

Lee Turner

Absolutely brilliant place. Staff are the hardest working people and always so welcoming and pleasant. We're in a family room. It has 4 single beds and 1 king size bed which is really comfortable. It also has 2 bathrooms. The pools and sheer size of the place means it really takes days to see it all. Plenty places to eat. The food is the best we've had in a hotel never mind all inclusive. One of our party is coeliac and the meals are made personally and brought to the table. They really take great care. Absolute must for families!!! Hotel grounds are well tended to. Flumes are fab for the kids! Will book again when we get back.

Indea D'aigle

We thoroughly enjoyed our stay at the Star Beach Resort, and would reccommend it to others. The initial correspondance with the resort was great, airport pickup and drop off organization was really easy (shoutout to our driver Manos). Upon arrival, we received a complimentary room upgrade, moving us from the Annex building (across street) directly next to the main pools and near the hotel’s restaurants. The best part of our stay was hands down the incredibly hardworking staff, with a notable mention to Amelio, Tommy, Vagelis, George and his wife, Daina, Ahis and all of the kitchen staff. To put up with tourists for so many days and months in a row, is truly incredible. Kudos to each and every one of the resort staff. Thank you for continuing to be so kind, patient and hardworking right up until the very end of the season [when we visited]. A sincere thank you from the two Canadians who visited at the beginning of November. The food was great, breakfast was the best meal of the day and something we looked forward to even on day 10 of our stay. There were so many options, and the kitchen staff were all incredibly kind. The crêpes were so so good and the mickey mouse ones were very cute for kids. Star Beach is definitely a family friendly resort, really great for kids, as there are tons of waterparks to play in. The waterslides with tubes were a lot of fun (even for grown ups). And the beach was great, not too deep and the ocean was not very aggressive. The evening shows were very entertaining, we enjoyed the quick change show the most. It was very impressive, and had really excellent comedy and magic tricks. The only downside to the entire visit, was a small ant infestation in our room from a piece of dried fruit that was left behind a bed from a previous guest. This would not have been a problem, however management/housekeeping did not seem to understand our request of having the room cleaned to remove the attractant, clean the floors and have the bedding changed. We ended up switching rooms, which was appreciated but not neccesary in our opinion. We believe this oversight was primarily due to it being the last Sunday of the season and being short staffed. The front desk was considerate of our concerns and the manager set aside time to speak with us at the end of our stay to hear our comments and feedback on our experience.

Viki Szoke

As a value for money it was a good choice however there are a quite few items to improve. Starting with the good things: the food is very good, especially the deserts, there are healthy meals and a nice selection for vegetarians. The location is perfect, the beach is nice and the city is close to have some sight seeing. The facilities were good, like the pools or the slides. The down side was mainly the room. We asked for superior family room but it was not super. It was rather basic with old and sometimes dirty furniture and also noisy due to the music from the beach. The cleanness was also not perfect, even if we specifically asked for because there were also some ants. There was no application for the hotel however it could make the life easier and quite usual in other hotels. Facilities were closed quite early at 6pm. There could be some safety controls as well, because hot pots and pans were on the shelves in the restaurant and there was no sign. It is also a pity that the hotel did not ask for any insight automatically from the guests in order to improve. So mixed feelings, good for any occasion but probably not returning

Noah

We arrived early to the hotel, so we weren't given our rooms yet, we had to wait for around three hours. That's perfectly fine, I understand, I'm not here to complain about that. Me and my family waited in the lobby, and then ate lunch for those few hours, but there was a big problem all of us had; it was horribly hot inside the hotel too. You could barely notice a difference being in and out of the lobby, and unfortunately, already having traveled hours and not being given our rooms, the heat was just another add to the stress. When we were finally shown to our rooms, I was just simply disappointed. I believe that the minimum for every and any hotel is cleanliness, and this place definitely didn't have that. Despite it being "cleaned" around 15 minutes ago, the floor was still black in some spaces, it was obviously very dirty. I have seen other reviews complain about the same thing as well, and I just really want to know why y'all aren't fixing it, when it's so easy to clean properly. There's also no hot water in the bath, only in the shower, and the TV's screen just hung down, and when we tried to fix it to it's correct position, the screen just dropped down again. I think it's very obvious that the staff doesn't care about the condition of the rooms they give to the guests. On the other hand, the food and beach are absolutely flawless. There are a lot of options to choose from, the servers are really nice, and the view is also gorgeous. I believe that if this hotel maintained better cleanliness and much better rooms, it would quickly get five stars immediately.

Sinead Burke

Resort is beautiful, facilities for a family are great. Lots of options for pools and dining. Beach is stunning and very close. Restaurant and bar staff are great. Resort is kept immaculately clean. The only downside was the reception staff were unhelpful. We asked 3 or 4 basic questions over the week and each time they would say we don’t know and move on to the next person. This really let the resort down.