Adrian Smoliński
Rooms are clean, and not too small, but are not equipped with fresh water, kettle, tea, coffee. Staff is nice and in most cases speak English. I have objections to the meals. Diversity is fine, but it looks, like cooks have no idea how to use spices. For example, if meal has 3 different kind of fishes, you may be sure, that at least 2 of them will have no taste. The same with chicken meat. I recommend pork.
Ryan Stevens
Me and my wife stayed here for our honeymoon for 10 days and it was great! Lovely friendly staff and a great location, big swimming pool and a good choice of activities. Food was also good and my wife took a particular liking to the rustic sausages at breakfast. We both enjoyed our stay very much and would recommend.
Black Diamond
The pros and cons about this hotel. Pros : the staff is friendly and helpful. The location is good, close to shops, restaurants and the beach a 4 minutes walk. The service is good, they pay attention at the guests. The hotel pool is nice also.
Cons : variety of food is poor. Especially the breakfast. The beverages are also low quality, the coke, the cocktails, even the water had a bad taste. Although it's an all inclusive hotel there is no free ice cream for children at the pool bar(other 4 star hotels they have it). We stayed in a family suit with 2 bedrooms, we had enough space but the furniture was old and smelled horrible and the bathroom doesn't match for a 4 star hotel.
On the last day the biggest surprise was that we had to pay an extra 40 euros!!!, so we can stay in the room for 3 more hours with a 2 year old child until the transfer bus arrived at the hotel to take us to the airport. This is not professional!
Overall we spent a nice 7 days with family in Crete, this hotel is definitely not 4 star, a solid 3 probably.
Ecaterina Procopet-Palcova
Our experience at this hotel was disappointing. The hotel sells rooms to multiple people at the same time. When we arrived, the superior rooms we had booked were not available. Instead, we were placed in the basement or budget eco rooms. The basement room even had red ants on the bed and under the pillow. We had paid extra during booking to ensure we wouldn’t be on the first floor, but this was not honored. They eventually changed 2 out of the 3 rooms after a day, and the last room was changed after two days. However, the negative impression remained. The food and drinks were decent, and the beach was very good.
Cristian-Alexandru Crisan
Great experience overall.
Pros: helpful staff, wide variety of dishes, good location. Open bar, pool activities and an extraordinary party at night. The closest beach is wonderful: cheap and cozy sunbeds along with great drinks and food. Free earlier breakfast and takeaway lunch for when you go on tours early in the morning.
Cons: At checking, we got rooms with lower quality than we paid for (smaller). We’ve received suitable rooms the following day.