Ádám Szabó
Our holiday in Crete with friends was truly unforgettable, thanks to our stay at the St Constantin Hotel. The hotel offered excellent value for money, with reasonable prices and outstanding service. The staff were exceptionally professional, helpful, and genuinely kind. The variety of food and drinks exceeded our expectations, and the pools were consistently clean and well-maintained. Special thanks to the animation team—their energy, enthusiasm, and thoughtfully organized activities really elevated our experience. I wholeheartedly recommend this hotel to anyone planning a trip to Crete
THE GOAT
I don’t normally do reviews on hotels, but I felt I have to on this one because it is so bad the first problem was when I checked in, and I was shown my room which I paid for a upgrade to a superior room when I first booked the holiday the room was unbelievably bad right above the bar with loud music playing so I asked if they had anything else and they said it’ll be another €400 euros for a different room which went down to €300 euros if I paid cash that hadn’t gone through the books, and without a receipt.
The room was much better, it had swim up pool which was shared with other apartments ,the pool was full of sand they had a storm the week before and it took them a long time to clean it.
I went to the gym, which in the photos online looked pretty reasonable, but the gym I was using was not the same as the photos if I would’ve known this I would have definitely not booked this hotel everything was out of date in there and dangerous.
Whilst I was there I left my partner back at the room and the guy was finally cleaning the Pool he couldn’t reach all the way with his hover to our side my partner popped in to get changed and then suddenly he appeared on our balcony which is only accessible by climbing across other balconies, and he was cleaning the pool I think he should’ve asked first.
My partner was quite shocked, because she was getting changed,
you have to pay for Wi-Fi which you have to put the code in nearly every day because it loses connection all the time.
Tv worked for the first night and then went off explained it to them and they said they will sort it but for the whole holiday, it did not come back on.
The food is shocking not much to choose from at all had to eat out most nights.
always cold,lots of flys around food.
Breakfast is about the only meal we would eat because you can’t really go wrong with eggs on toast or beans on toast that you had to warm up in the microwave.
On the last day I thought I’d try one last evening meal but that was a disaster , the pork I cut into was pink so I had to eat out once again
If you’re English, then the entertainment is nonexistent all the entertainment staff are French and only cater for them.
When they do put a bit of entertainment on which starts at 9:30 it’s things like bingo, and then when 10 o’clock comes, you have to start paying for all your drinks, which I’ve never had to do on all inclusive holidays
before.
There is a constant smell of sewage around certain parts of the hotel.
Also on leaving the only place to shower is beneath the reception there is only 2 toilets and showers which absolutely stink I found out the issue there’s rat traps in the corridor I think there must have been a dead rat , so that is why had had to pay extra to keep the room on for the day.
I only booked this holiday because of the reviews, sounded wonderful but not true pictures didn’t match up must have been old from when it first opened .
Now the good points I have two of them. The staff are really nice and friendly and the bed is nice and comfortable.
This hotel is nowhere near a four-star hotel and I wouldn’t stay here if you gave me a free holiday it is that bad?
Bogdan
They blast the music early in the morning as loud as possible to wake people up so their cleaning staff can go into the rooms. We called multiple times and complained about this issue and they say "yes, yes no problem" but they never rectify it. I'll never visit this place again.
Rocco Winton
My partner and I have came away from the hotel experience feeling conned, I wish we had done some more research before booking, yes, some images of the hotel online look great but what you need to understand is the hotel is very big has an old part and ALONG THE ROAD has a sister hotel of the same name!! So you’re booking under the assumption that you’re getting a lovely room but when you arrive exhausted in the middle of the night you’re (quite literally) lead up the garden path to the most dated duplicated room you’ve ever seen…. It was so bad it was comical! We went back to the reception to complain (we had also paid for a superior suite) we were told to come back to reception the next morning to speak to the manager who eventually agreed to move us to a different room. When we spoke to other guests who had the same experience it would appear that complaining works because they will move you when pushed! Just don’t settle! Too much of a headache to ever contemplate going back but the island is beautiful!
Rupert Willis
Had a great week at St Constantin. Room with a swim up terrace was amazing with great air con and very clean! Loved the shower and will miss it! Food was ok to good. Lots of choice but let down on quality occasionally. Drink was ok. Local beer was nice but the wines not so great. Lots of single use plastic and paper which I didn’t like and would have liked dedicated recycling facilities or use of reusable cups and plates.
Staff were amazing from the receptionists to the restaurant waiters, cleaners and the repair men. So friendly and they couldn’t do more to make sure you had a good time. Pools were clean and there were a number of them so never felt busy. Nice beaches within a few meters of the entrance with some nice snorkelling. Lots of local bars and restaurants within a short walk.
Hope to visit again soon!
My Booking
