Spring Hotel Bitacora

a cooper

Super clean and beautiful hotel, spacious rooms, warm pool and nice food. But most importantly the staff are great. Lovely service at reception with a smile, staff at the bars are very kind and try to accommodate all requests. Food and staff at Papaya were great. The friendly lifeguards kept us safe but also allowed everybody to relax have fun in the pool. Staff in the buffet restaurant were very polite and professional. Some rooms on our floor were being renovated and initially we were worried about it but we barely even noticed it in the end. Thank you for a great week, we can't wait to come back.

Ash John

Just came back from a 10 day half board stay with my partner and have nothing bad to say. The check in was smooth with friendly staff all round. The entertainment team were very friendly and there were numerous activities to get people involved. The room was spacious, needed a bit of an upgrade but nothing wrong with it really. Breakfast and dinner food options were brilliant but lunch was disappointing. The poolside snack bar was great, fast service with friendly staff and decent enough burgers etc. The pool itself was lovely. We often used the adult only area which was peaceful . However, not all functions in the outside spa pool were working. Occasionally we sat in the main pool area which where the fun staff were working and that has music playing and generally a good vibe around the place. I'd recommend this hotel! Genuinely cannot fault the staff for their friendliness in every department!

Amelia LM

I recently stayed at Hotel Bitacora, and from the moment we arrived, the reception staff were super friendly and went above and beyond to make our stay amazing. The room was spotless every day, thanks to the hardworking housekeeping team. It was so nice coming back to a clean, cozy space after a day out. The UP! experience was the cherry on top! The private areas and premium services made our trip feel extra special and luxurious. Everything was top-notch, and we loved every moment. I highly recommend Hotel Bitacora for anyone looking for comfort and great service. We can’t wait to come back! Big thanks to the whole team for an unforgettable stay!

Martin Radcliffe

Kids club with Pelayo/Dog Man & the fun crew was great! The kids had a great time each day. Hotel was really good, clean, well presented. Outdoor area with plenty of play equipment & a mini Astro pitch for the football mad amongst us

Victoria Skorka

Hotel has been fantastic! Very clean and plenty of entertainment during the day and night at the pool and the fun bar. My daughters loved the kids club! Couldn’t thank the staff enough for keeping them entertained, they both loved Pelayo & Virginia's and we all can’t wait to get back❤️