Ben Hayes
We had a great week at Sol Marina Beach this summer. We loved our little apartment, sitting by the pool, playing in the splash pool, and the fabulous food. Manos and the restaurant team were amazing, especially with our daughter who is dairy-free. We enjoyed it so much we have booked to come again next summer! We can’t wait.
Xenia K
We spent there 9 nights and everything was great. Very friendly staff from the receptionists, to the cleaning ladies, kitchen managers, waitresses and spa ladies :) I have gluten intolerance and the kitchen manager was spoiling me with gluten free desserts every day! Also they were super accommodating towards our small baby with special food requests. The room was cleaned everyday, it was perfect. And the own beach was a highlight:) thank you 😊
Nicolas Mazzaglia
We spent six nights at the hotel in a standard double room, which fell far short of what one would expect from a 4-star property. The room had an outdated, unattractive bathroom and an air-conditioning unit from the 1980s that failed to cool the space. After complaining and threatening to leave, we were upgraded to a bungalow. The bungalow was much nicer, with functional air-conditioning that made the 30-degree heat and high humidity bearable.
The animation was the most disappointing aspect of our stay. It catered almost exclusively to French tourists, with activities conducted in French and even French flags prominently displayed, which felt excessive. Some of the animators were rude and poorly behaved; one even had the audacity to put out a cigarette at our table while we were eating.
The kids’ club was another low point. The young staff members seemed inexperienced and ill-equipped to manage children properly. My daughter sustained multiple cuts on her neck from another misbehaving child, and the staff failed to inform us. They treated her injuries themselves and left it at that. We only learned about the incident when we picked her up. After we complained, the hotel manager issued an apology, but no further action was taken.
The food was decent, with a variety of options at the buffet. However, the single restaurant serving the entire hotel led to overcrowding during peak times, which diminished the dining experience.
The highlight of our stay was the hotel staff—particularly the waiters and cleaning crew. They were warm, friendly, and went out of their way to make our stay more enjoyable. Kudos to them for their excellent service.
Miguel Mata Rojas
My family and I were on vacation at this wonderful hotel just last week for 8 days and 9 nights, I have to say it was the best decision to choose this hotel, the facilities are very well designed for a family holiday, the kids were very happy and very enthusiastic to participate in every single kids activities. We stayed in a bungalow, The space is alright but is quite small, anyway, the terrace is wonderful and if you organise yourself well it is just alright. The animation team for kids is incredibly nice, the young girls and the boy were always too nice to my kids. The restaurant is a top food restaurant, with an amazing variety. The access to the beach is just 3 minutes walking out of the hotel, you just need to cross one outside street. But it is just alright. We are considering going back next year or even sooner if possible. I highly recommend this hotel.
Norman Smith
Thank you, Sol Marina, for an absolutely fantastic experience. I highly recommend this resort for a family vacation in Crete. Just a short 15-minute transfer from the airport, the hotel is beautifully located on the beachfront. The premises are top-notch and offer a wide range of activities for both children and adults. My family and I thoroughly enjoyed the warm welcome from the hotel staff, who were well-organized, well-trained, and kept the hotel very tidy and friendly.
We stayed in a beachfront room on the third floor, which offered a stunning view. I want to highlight the incredibly friendly staff, especially the hostess at the restaurant, the restaurant manager, and Eleni from the restaurant staff. They made this trip unforgettable.
The food was cooked to perfection, and you could feel the love and dedication in every dish. For families wanting to enjoy the famed Greek hospitality combined with good food and great entertainment, this is the perfect place. During our stay, we booked a car and explored the island. The hotel's convenient location made it easy to visit Heraklion and Agios Nikolaos. Additionally, the on-site shop and surrounding shops made it easy to pick up a few souvenirs.
All in all, I definitely recommend a stay at Sol Marina. Once again, thank you to the entire team for being such incredible hosts.
P.S. the bear will get a,special place at home!
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