Karen Phillips
Wonderful place. The food was great and we didn't even eat in any of the themed restaurants. The baklava was to die for! Such a pretty looking hotel, with the blocks of rooms in different pastel colours. The little stone walkways leading to all the rooms were beautiful, lined with vines, lime and pomegranate trees. We had a room for 3, so one was on the sofa bed, which was a worry but it was fine, more like another single bed. The room was large but the air-conditioning was faulty. After reporting a couple of times a brand new unit was fitted.
Very clean all over the hotel and pool areas great.
Most staff were really cheerful but a couple of the older male staff could be a bit grumpy but they mellowed as the week went on.
The entertainment team were husband and wife and they were great, had a great game of darts most days. I never did get that 180!
8 of us went on this holiday with ages ranging between 23 and 58, we all thoroughly enjoyed it.
Would definitely go back.
Paul Smith
Booked this Hotel for a 10 night stay with my wife and teenage son. On arrival at 1am we were shown to our room but quickly realised that they had allocated us a Double Bedroom with 3 beds shunted together rather than the one bedroom annex/apartment. As well as lacking any sort of appropriate privacy, given my son's age (15), he is also 6 foot 6 inches tall so the additional camp bed provided had to be slept on by my wife. Complained to Reception immediately and was told to return the next day. On returning the next day I was informed that they genuinely believed that they had upgraded us, as the room we were in, had recently been renovated. Nevertheless they understood very quickly that the room was not appropriate. By Day 2 they had allocated us to a new room and while we were on an all-day trip had moved our luggage to the new room. This room, although the decor was more dated, served our needs much better and provided us with separate sleeping quarters and a lovely big 1st floor balcony.
The professional way in which they turned round this negative scenario into a more positive one and their swiftness to act has to be applauded.
The food was great and when called upon the staff were always friendly, courteous and helpful.
Yes you have to get up at 7am for a pool sun lounger which wasn't an issue for us but compared to other resorts I have been to, the pursuit of a sun longer is not as ruthless.
The entertainment was average but that doesn't matter because unlike other all inclusive hotels it is very much in the centre of a lively area with many bars and restaurants to choose from.
We booked the Italian A La Carte and the food was really good. Unfortunately we left it too late to book "Prime Burger" so I would suggest to anyone that you try and book early.
All in all a great holiday!
Carter Grandin
The hotel was very pretty and the people were very nice. It's right on the beach and has some great views of the sea.
Biggest problem was the buffet style food was inedible. No matter what I tried it was the worst thing I've ever eaten. My wife and I were shocked that so many people were eating it. Since it's in a tourist area the surrounding food is really expensive and not super great. There was a disappointing lack of Greek food.
Janet Smith
Beautiful hotel. Lots of small Cretean apartments all situated around two pools and the gardens. Booked in late at night, and the receptionist told us that a cold plate had been left for us in the room. Pleased with the room as we wanted a room facing the sea (we are 100 miles away from the sea at home) so pleased that we could see a reasonable view. The beds were comfortable, pillows nice and air conditioning worked well. Bathroom wasn't massive, but shower was big enough for my tall husband, and at the end of the day, you don't spend all day in it!! In the morning, wow...super view, we faced the pool and had a seaview, so we were very happy.
Went down for breakfast which was all very organised. Super buffet restaurant with a good choice of cereals, toasts and bread, fried breakfast, salad, yogurts and biscuits. Also a cook, making pancakes, fried eggs etc., Fruit juice was a bit watery, and strong coffee, but plenty of various teas. Lunch was buffet again, plenty of variation, lots of meats and cheeses, sweet table, delicious and choice of 4 ice creams. For dinner, if you went in a bit later you may have to queue but the lovely Sissy and the Maitre D' managed to get staff working constantly clearing tables and re-setting them. Lots of different meals, usually 4 or 5 fish, meat dishes, potatoes, rice and pasta. Lots of Greek specialities, which were delicious. Asian two or three times a week, don't need to book, just in an annex in the restaurant. We were happy enough with the buffet meals, so never went in the Italian or Burger Place. Special mention for Zoi, Svetlana and Vera who were all lovely and friendly, and Zoi answered all my husbands queries about the island...poor girl. Kostas in the beach bar was brilliant, having to take the ignorant foreigners, who could not ask for drinks civilly !!
The barman in the pool bar was also lovely and snacks in the afternoon if you wanted 'afternoon tea'.
Beach was in front of the hotel with a few sunbeds and access to the sea, and the road was by the entrance to the hotel with the streets lined with little shops and restaurants. Super situated.
The chambermaids were also fantastic, coming in daily (If you wanted them in) and also very friendly and polite, as needless to say, my chatty husband ribbed them over laughing.
Eleni was lovely in reception and very helpful. We did keep the room on for the afternoon as we had a late flight, although were not sure we would get our particular room, but we did.
Ok, needed a little tidying up, but in all better than the 5star adult only that we have been to in Crete!
Needless to say, we loved it that much, we have already booked to go again in May 2025.
Jon Wilde
We had a wonderful holiday at Silva beach, nicely laid out rooms in small blocks not one big building. 2 decent sized pools, both with nearby bars & loungers. The staff are very welcoming & feiendly. Food & drink is good & we would go again without hesitation. It's situated on the beach with lovely views, is well located with the small harbour/port in one direction with many nice bars & restaurants along the sea front, star beach in the other direction with nice pools, water park & nearby water sports & snorkeling. Many shops, bars & restaurants along the main road that runs parallel & fairly close to the seafront path/road. Up the hill are a series of small old villages that are very nice & well worth a visit, there are plenty of taxis if you don't fancy the walk, there are multiple bars on the way back down from Old Hersonissos to the beach side Hersonissos to ensure you don't get dehydrated! Alar dinner show is well worth booking in for a very entertaining evening.
My Booking
