Carmen FD
This was a great hotel and great holiday! The room was ok, not super up to date but it was good. The air con was working perfectly, everything worked ! The food was divers and very good , tasty. Everywhere is very clean , in the food court and at the pool area. We were a family of 2 adults and one under 2 year old baby. If you go for the all inclusive , you also get the lunch at the beach bar so you don’t have to go back to the hotel! The ride to the beach was for free and the driver was very nice and pleasant. You can also walk to the beach it is a 10 min walk. Everything was good for a good holiday. There are shops and kids club in the hotel too, everyone is very nice , especially the man who runs a designer outlet ( i cannot remember his name) but he was very nice and accommodating! ! We recommend this hotel !
Michael John
Stayed for a week recently from UK for solo trip.
Pro’s
- Staff are friendly
- Hotel is quite nice and rooms are okay (although on the small side)
- Pool is nice
- Few bars
- Food was nice and had a few different options each night
Cons
- Far from most things we rented a car
- Not a lot of alcohol choices
- Have to pay for internet (free in the lobby)
- There is no night entertainment apart from a little few dances for kids.
- Beds are not comfortable
- The house keeping never once changed my bed the whole week and when they made the room. I’ll attach a photo of how they left it.
- I had to ask reception for the house keeping to refill the fridge
- Aircon/hearing wasn’t great and was cold at night
- In the evenings everyone has to sit in the reception foyer as there is a very small ‘entertainment’ area.
- In the twin room the The headboard is designed for a double bed so where the light and switches is installed it’s just above your pillow making it awkward and can bang your head.
Annette Smith
The rooms were clean. But we were in a room above the bar/ communal area and extremely noisy well into the small hours. Food was Luke warm most nights. Staff were tired. . Not the most rest full holiday. Would not book this hotel again. Would advise people to take shower gel and shampoo as they don’t fill the dispensers despite being asked!
A KHAN Secretary of SCT
This hotel truly excels in providing exceptional service, embracing diversity, and creating a positive atmosphere for guests. Their friendly and efficient staff, dedication to hospitality, and commitment to treating everyone with respect regardless of economic status make it a standout destination. I highly recommend this establishment to future guests and urge all to appreciate and respect the hard-working staff who go above and beyond to ensure a memorable stay for every visitor.
My Sincere Gratitude towards the Management at Reception and in the Dining Area. Welldone
Anna C
We stayed in August 2024 at Ramada Resort by Wyndham Side, and unfortunately, my experience was far from satisfactory.
Service: The service was lacking throughout my stay. Staff seemed disinterested and unresponsive, which made for a frustrating experience.
Restaurant Issues: The restaurant was particularly disappointing. Not only were there flies buzzing around, but the drink menu was riddled with items that were unavailable. On the menu you have sparkling wine and Martini, but when asked it was never available. Another deceptive fact! The wine served was giving me a headache therefore the safest option was to drink a sparkling water! This made dining there feel more like a chore than a pleasure.
Food Quality: The food itself was bland and repetitive. It felt as though the same few dishes were recycled day after day, leaving little room for variety or excitement.
Room Conditions: My room was another letdown. found dead insects on the floor.
Bathroom Facilities: The bathroom was very old and poorly maintained. To make matters worse, the body wash was never replenished, which left me having to purchase my own shampoo and body wash. Hotel towers also showed signs of neglect, with visible holes and wear.
Cleaning Standards: It seemed that the rooms were only cleaned in a half-hearted manner, with the only motivation appearing to be the tips left behind.
Beach Amenities: The hotel's private beach was advertised with enticing photos, but the reality was disappointing. There were no proper sun screens, just broken rattan parasols that offered minimal protection from the sun.
WiFi- if you wish to have internet access, you have to pay extra, the free one is impossible to search anything or access your emails.
The Gym - just a joke! Most of the machine were broken. No able to use.
The Spa- shower in female changing room would not lock the door and anyone could will in and see you! Very dirty and unpleasant in general.
Overall, I cannot recommend based on my experience. The combination of poor service, unhygienic conditions, lack of variety in food, misleading beach amenities, and inadequate bathroom facilities made my stay quite unpleasant. I hope management takes these issues seriously for future guests.
My Booking
