A KHAN Secretary of SCT
This hotel truly excels in providing exceptional service, embracing diversity, and creating a positive atmosphere for guests. Their friendly and efficient staff, dedication to hospitality, and commitment to treating everyone with respect regardless of economic status make it a standout destination. I highly recommend this establishment to future guests and urge all to appreciate and respect the hard-working staff who go above and beyond to ensure a memorable stay for every visitor.
My Sincere Gratitude towards the Management at Reception and in the Dining Area. Welldone
Annette Smith
The rooms were clean. But we were in a room above the bar/ communal area and extremely noisy well into the small hours. Food was Luke warm most nights. Staff were tired. . Not the most rest full holiday. Would not book this hotel again. Would advise people to take shower gel and shampoo as they don’t fill the dispensers despite being asked!
Rachel Beare
Great place. Lovely hotel. Clean tidy, food fine and people nice. Don't bother if your going to be picky over a cracked bathroom tile, this is not a 4 star hotel. But as far as they go it's a lovely place and I would recommend
Duncan Mcinnes
Arrived late night thankfully was a soup kitchen otherwise we wouldn't have had any food from leaving Edinburgh to get here, staff are friendly enough well most of them and they all seemed to love our son, unfortunately the area in which the hotel is in looks very run down and unfinished, food choice during breakfast, lunch and dinner wasn't great either if honest and there where many people here at the same time ended up with food poisoning, any time there was heavy rain outside it rained a little inside, neither the indoor or outdoor pool where heated which meant it was similar to an ice sip challenge. And there was little to no kids entertainment
Tbh if you want a cheap getaway then it's fine but I definitely wouldn't recommend for family holidays
Anna C
We stayed in August 2024 at Ramada Resort by Wyndham Side, and unfortunately, my experience was far from satisfactory.
Service: The service was lacking throughout my stay. Staff seemed disinterested and unresponsive, which made for a frustrating experience.
Restaurant Issues: The restaurant was particularly disappointing. Not only were there flies buzzing around, but the drink menu was riddled with items that were unavailable. On the menu you have sparkling wine and Martini, but when asked it was never available. Another deceptive fact! The wine served was giving me a headache therefore the safest option was to drink a sparkling water! This made dining there feel more like a chore than a pleasure.
Food Quality: The food itself was bland and repetitive. It felt as though the same few dishes were recycled day after day, leaving little room for variety or excitement.
Room Conditions: My room was another letdown. found dead insects on the floor.
Bathroom Facilities: The bathroom was very old and poorly maintained. To make matters worse, the body wash was never replenished, which left me having to purchase my own shampoo and body wash. Hotel towers also showed signs of neglect, with visible holes and wear.
Cleaning Standards: It seemed that the rooms were only cleaned in a half-hearted manner, with the only motivation appearing to be the tips left behind.
Beach Amenities: The hotel's private beach was advertised with enticing photos, but the reality was disappointing. There were no proper sun screens, just broken rattan parasols that offered minimal protection from the sun.
WiFi- if you wish to have internet access, you have to pay extra, the free one is impossible to search anything or access your emails.
The Gym - just a joke! Most of the machine were broken. No able to use.
The Spa- shower in female changing room would not lock the door and anyone could will in and see you! Very dirty and unpleasant in general.
Overall, I cannot recommend based on my experience. The combination of poor service, unhygienic conditions, lack of variety in food, misleading beach amenities, and inadequate bathroom facilities made my stay quite unpleasant. I hope management takes these issues seriously for future guests.
My Booking
