Numa Bay Exclusive

Aiste Z

We enjoyed our stay in this nice, quality hotel - it had all you need: enough swimming pools and activities for kids and adults, good entertainment, lots of plants, big selection of fresh food, everything clean and modern, very lovely bar area by the beach. Lovely girl Renata working in guest relations who helped us a lot ☺️✌️ our first visit with two small kids was very comfortable, would consider coming here again :)

Clare Caine

We're here for a 10 day stay and have had a brillant stay so far. We booked a swim up pool which is very spacious and feels very private. We also didn't realise that having this room meant you could eat in the steak restaurant as many times as you want. A great option if you want more variety from the other restaurants. Be warned though there is alot of food if you choose to have the set menu. The heated pool is a winner as the other pool can be very cold. The beach bar is very idyllic. Everyone has been very friendly and helpful especially Victor in the lobby bar ( kindly accommodated our requests for footie on the tv ) and Dean the guest relations manager always on hand with a smile to help answer our questions. It would be nice to see some more activities for the older kids that don't want to use kids club like maybe footie games or kids water polo. Overall a lovely hotel that has everything you could need. Shops are directly outside as well which is handy.

J C

I am staying at numa bay exclusive hotel, although it’s nice , yesterday me and my bestfriend went to the inside pool and saw a alive cockroach in the pool, while we hurried to leave , we told the lifeguard and he did nothing, regardless of the fact there was people in the pool. Also, I am autistic so I don’t eat much different foods , you could call me ‘a picky eater’ as such, I have only been able to eat chips and bread and melon. I normally at home would eat pizza , nuggets, pasta , etc but the pizza is mixed , nothing plain and is only served between 2-4 not dinner , no nuggets anyway, and pasta always has something nasty on it. My mum asked the chef if anything could be cooked like plain pasta because I have eaten nothing but chips and was told no. Although location is good as shops are just outside like fake shops , tattoo/piercing shops , and a little nice restaurant with WAY better food which I definitely rate 10/10. The cleaner lady is so sweet and always happy to help , we always tip her as she’s so so sweet and definitely deserves the tips. I am still staying here for the next few days so if possible if the workers are reading this , please can you have plain pasta or sweet corn pasta on the restaurant. Thank you. If I change my mind on my review I will delete and make 5 stars if something is done .

Observator Google

My review for the hotel after a full week spent here - summer of 2024: Check in: late checkin, but guests that have arrived after us were checked in after they gave 10/20 euros. We refused to pay for checkin as it is our right to be checked in per the schedule, however due to this wr were left the lattest. Disappointing Rooms: clean, however we did not received bottled shampoo for the entire stay, for full 2 days they forgot to fill in us with body washing gel. In terms of towels, we asked them to be replaced and they confirmed and we also give a tip to the cleaning lady but never got that day when I requested the towels to be changed so the tip was in vain. Food& beverage: at the outside bars they do not clean the glasses, my kids returnedd sick home with mouth/hands/feet diseases due to this place. On the outside terrace I saw how the waiters were finishing cleaning the glasses on their naprons, totally unhigienic. The sweets are like made industrially, just for the herd to be fed, potatoes puree made from box not real potatoes, nothing special.  Beer is unbottled and uncanned, cheep chimical sodas, the orange fresh tested as medicin. In the asian night event, all the sushi bar was basically vegetarian, only 2 rolls were with bit of fish like sardin. Sea food night total dissapointment. The ice cream was given during 14h00-16h00 when is the time for nap for the kids, same for goffres( which I do not understand why the stand is that special and why it is not included in the breakfast), how come the hotel is AI? Fun: the hotel nearby had a disco party each evening which my kids enjoyed, the mini disco is ok if your kid is max 7y old, afterwards they like to listen to other songs than chuchu song Disney theme. Pools: I saw lots of kids with skin diseases ( childhood diseases) that were swimming freely, so we had to keep our kid to no longer enter the pool to avoid the contact whilst it should have been differently. Dj box: old songs playlists, would have liked also new songs added I do not have time and space to write here everything, enough to say we won't be back here. 2 stars,

Daryl Harding

Amazing hotel! And great staff. Food: Amazing. Lots of variety and more high end then any other hotel I’ve been too. Room: clean, modern, great AC. Comfy bed. Big room, really nice! Staff: great staff. Shout out to Osman for his amazing help. Dean also who was really informative, helpful and always helped us when needed with various things. And a big shout out to Isaaac for his help with our trips, he was super helpful!! Arranged all our trips and even changed one of ours last minute when I got ill on holiday and had to rearrange he made no fuss about it, changed it for a few days later so we didn’t miss out. He was always there to help us and ensure we were looked after, which made the holiday even better. 5 star experience, we will be back at Numa bay next year.