Bernadeta Negra
We have spent one week in this hotel and I could not imagine better Christmas vacation. The hotel is beautifully located close to various beaches, the garden is extremely well managed and there is a huge variety of plants to admire. The whole Staff (reception, kitchen, bar, cleaning, garden, animation) is exceptionally kind, respectful and professional, I felt welcome at any time I had interaction with any Staff member. The gym is spacious and well equipped (new machines). We also used twice the tennis court that has views to the ocean.
The room was very clean and quiet, we loved the fact it was neither close to the swimming pool nor the restaurant. It was close to the beach, though. It's been great.
The food was delicious, with huge variety - fruit, vegetables, salads, meat, fish, desserts, all kind of beverages (alcoholic and non-alcoholic and different kinds of bread. A lot of to choose from. The Christmas dinner was an absolutely beautiful experience, delicious food, elegant ambient and coziness. I would really like to thank the Kitchen Staff for having prepared everything and worked so hard so that the hotel guests could have such an amazing Christmas experience. Thank You.
Daga Natalie
Very pleased with our stay. Room/bathroom /shower was spacious. Never slept so well on holiday! Was really quiet at night ( at least in our wing, 2nd floor , room 2223). They count their floors from the top, so top floor is first. Enjoyed the entertainment, really liked the variety, you could either watch the entertainment or go to the next floor to a disco with a bar. The only downside was the food, it wasn't bad, but could be better. It was ok, average. Altogether can definitely recommend. We had a great time. The best cappuccino is at the pool bar. Loved to greenery, palms, grass, trees, well looked after.
Stefani Iljoska
An amazing stay overall. The hotel was very clean and well maintained, which made us feel comfortable from the moment we arrived. The service was excellent staff were kind, efficient, and always ready to help. The views were stunning and truly unforgettable. A great choice for anyone looking for quality, comfort, and beautiful surroundings. Would definitely stay again.
Chris Bruce
Just returned from a week's stay here,from the moment of our arrival we found the staff very friendly and very efficient. The room was a bit tired,but as others have said renovation is going on, the noise was an issue if you went back to your room later in the afternoon, before dinner ,on a couple of occasions work did go on until nearly 7pm. We had a very relaxing time the pools are lovely, a short stroll to the beach, the grounds are lovely ,colourful and well maintained,the sea view sunbeds which you can hire for the day are worth it ,with numbers 4, 5, 6, or 7 seeming to have the best views of the sea. The food was excellent, with a very good choice at every meal , my wife thought some of the food could have been a little hotter ,finding somethings luke warm, but was more than happy with the fresh crispy salads, for me it produced the best full English breakfast I have had outside the UK. We would be more than happy to return here hopefully in a refurbished room when the renovation is complete.
Anna Greathead
Just back from a trip here - we had a great time and the hotel provided us with everything we needed for this! The room was comfortable and clean, and everything worked! The staff were unfailingly friendly and working so hard. The location is fabulous with half a dozen wonderful beaches within ten minutes walk. The evening entertainment was actually great - we saw two live bands, a dance show, and a magic show. The food was typical for an All Inclusive at this price point - always something you can enjoy, but a little repetitive. The best night was 'Mexicano' night where there was more flavours. The garden was wonderfully kept and lovely to stroll in. The grounds generally were well maintained.
There were a couple of issues that some people might find to be more difficult than we did so I report them for information.
There are few lifts and a lot of steps! This is simply down to the terrain the hotel is built on but worth knowing if you are slightly less mobile.
The wifi in the hotel is spotty at best. Plus there are also data blackspots. This was not a concern for us especially but I know that some people might want to remain reliably connected.
Whilst the beer, sparkling wine, and general bar drinks were fine - the wine was not great, and the cocktails pre mixed and a bit watery. We opted for liqueurs, mixed long drinks and so on and it was fine.
The more picturesque of the nearby beaches are popular with naturists and there is a lot of nudity. Easy to avert the eyes if you don't like that kind of thing, but the main town beach might be the best thing for you if you really don't want to risk it!