Faiza Iqbal
I don’t usually write reviews, but this hotel truly deserves recognition for an amazing experience. The staff were friendly and attentive, and the rooms were spacious with all the amenities you could need. I celebrated my birthday here, and they went above and beyond to make it memorable. The food options were excellent, especially the Japanese specialty restaurant. The hotel is right by the beach and just a short walk from the harbour. Like many others, I’ll definitely be returning. In fact, I’ve already rebooked for next year.
Caroline Simpson
We are currently on day 2 of a weeks holiday.
We have been blown away by this hotel. As regular travellers we have some experience of different hotels and have been to Lanzarote several times.
This is by far our favourite.
Location is perfect… on the beach and flat walk to shops and restaurants.
Staff are absolutely amazing. Spotlessly clean and 5 star facilities.
Tom B
Very good holiday option for young families. Staff are friendly and the kids club and soft play are great. The building itself is a little dated and the pools (particularly the kids pools) would benefit from heating to a higher temperature. The restaurants and bars are good though room service could be improved (you can’t buy a single glass of wine for example, which I wouldn’t expect from a hotel that describes itself as five stars). We loved the location by the beach and marina.
mojomuss
I can't fault anything, the cleanest hotel I have ever been in and they offer more services then any other hotel they will even wash your clothes and return them at no cost . Room service was great. The restaurant changes each night for a different style buffet but has general things even fussy people can eat. The swimming pools are massive and plenty of chairs no need to get up super early to find one. The staff always say hello and are always smiling they can't do enough for you . You can swap out your towels as many times as you like at the pool hut. I would 100% recommend this hotel .
Karen Rayment
This place is well run and maintained, great staff, geared up to look after people from all demographics but especially families with small children. Brilliant. We’ll be back for sure. Breakfast was plentiful with lots of options and well run. Everyone we spoke with was helpful. And we met plenty of other people who were returning guests, I can see why. Special thanks to the cleaning staff, breakfast staff at both venues and the staff by the family pool and in soft play. Well done to you all, bravo.