Richard Drew
Lovely 5 night stay at MYND Yaiza. Situated in a good location with easy access to local shops and bars and a 5 minute walk from the beach. We stayed half board and it was a good choice, food for breakfast and evening meal were of good quality with a good selection available. Our room was modern, with a comfortable bed and a shower. The hotel overall looks Modern and very clean. Lots of pools with a good kids and family area for those with children. Would definitely return with our grandson. Nice lobby with bar and a pool bar too with a good selection of drinks. Staff were all friendly and nothing was a problem. Will definitely stay here again when in Lanzarote 😊👍🏻
Jay Tray
Lets start with the good things!
Hotel is spotless!
Staff are great!
The pools are great!
The hotel is separated for adults and people with kids!
Good location!
The cons!
The check in and reception area is a complete mess!
Its like a desk they picked up in ikea and just put it in front of the shop! Waiting to speak to someone at reception is horrendous! Every time someone is with reception it takes so long as there is only one person at reception!
The rooms are terrible! The layout is terrible!
The way the bathrooms in the rooms are situated give absolutely no privacy whatsoever!
The restaurant is shocking, food is awful!
The "take away" food is even worse!
There are no toilets anywhere near the pools unless your on the "family" side of the hotel!
There is hardly any entertainment in the hotel at all!
Its a 4 star with a 2 star restaurant!
Honestly we paid over 4k to stay here for 10 days and i feel robbed!
I will say when we arrived we were greeted with a welcoming drink, the staff are very pleasant, the place is spotless and looks great but there are way to many cons over pros for me to return!
Julia C.
Very friendly and helpful staff, good location and great facilities, including a heated pool which helps during a winter sun getaway. As a vegan and Coeliac, this hotel catered for me better than anywhere else I have stayed. The chefs were knowledgeable on allergens and nothing was too much hassle. There was a separate gluten free section for breakfast and 3 different plant milks. There was a list of allergens and vegan dishes by the buffet, plus dishes could be made to order. We had the most amazing gluten free pizza with vegan cheese for lunch and usually pasta for dinner. I would definitely be back.
Alex Arnz
Very nice hotel, small buildings, out of the door of your room, you are in the middle of the solarium, close to the pools.
Silent, good people.
Perfect location, near of town center.
Lot of parking spot.
The bus stop is 100m far and just some steps beyond, you find a rent car service.
Service of hotel is pretty perfect. Very nice customer service, receptionist, etc.
Rooms are clean, food in restaurant is delicious.
In the middle of the day, the bar behind the pools serve good food and drinks.
Good animation for kids.
You can also find a SPA and a Gym.
What else?
Oh, yes. The cost is lower than the average.
Priya S
This review is based on our personal experience. Not a 4 Star Hotel by any means. Booking with our Holiday Provider, we picked the first option for the room (tends to be the cheapest) because we knew we wouldn't be in the room too much and how bad could it be! What I did not appreciate is being put at the furthest point possible away from the Lobby, not the worst thing until we found out that our room was where all the entertainment/security staff were staying. In the 7 days we stayed there I saw guests going upstairs or going into their pool side room not one single guest was near where we were put. I refuse to believe that everyone picked a room option better than the first room option (by the way they have too many different types of room options). I wasn't expecting a room with a view but Ground Floor with the staff near an emergency exit (that staff put a rock to keep the door open on but we still had to walk 2 miles through the lobby) is very disappointing. Bed was very comfortable but 7 days of the same breakfast when the breakfast wasn't good is also an issue. Bedsheet change was supposed to be every 3rd day (Reception confirmed) but ours was on the 4th day. So for 7 sleeps we only got 1 bed change. Cutting corners all round. Not the best experience. Overall felt like the hotel was a bit run down and if I wasn't with my partner I would have really hated the location of the room because of the safety issue mentioned.