Gabriela Mican Brown
We had a week stay at the Gran Tagoro hotel, at the beginning of December , as a family of four (one toddler and an infant). Our toddler loved the baby club , but there’s also a kids club and a 5D cinema. All the staff were very friendly and helpful. We booked a Merlin room which was worth every penny. Our kids loved it. The entertainment, the food , the Christmas lights on show were all a great effort. Thank you for this lovely stay , we will definitely come back. Highly recommended!
MSB PCL
It's clean and tidy, but it's not the place to go if you need some chill time. The food was excellent in the main restaurant, with plenty of choice on offer. In fact, I would give it 5 stars. It's great for foodies. Beware, though, you can put on a few pounds.
The room we had again was clean and maintained, apart from a noisy ceiling fan. You can hear toilet flushing and other night-time activities from the adjacent rooms!
Housekeeping first class.
All in all, the hotel was clean and tidy, and the staff were polite and helpful. However, the outside bar served food that wasn't very good, with poor choice, and it always seemed cold and not very tasty.
Signage & directions, as it is a large complex, could be more helpful and need improving.
It's a suitable choice for a family holiday, but seniors seeking relaxation may want to consider other options.
Daniel Wilson
Great hotel, rooms are a great size with loads of space for a family.
The pools are slightly heated which helps in the winter.
Staff are excellent from start to finish, making the holiday a great experience.
The food is what you would expect from an all inclusive buffet.
The drinks are the only let down the cocktails are awful- but the beer is always great.
This is a family hotel so don't expect a quite stay. It's a great family hotel maybe not for couples although there are adult only zones.
Cristiana Chriss
Had an amazing week during our stay with our 2.5 toddler. The propriety is beautiful and clean throughout. The room was massive and beautiful, nice view and really quiet during the night. The beds are so comfy, slept really good. The food is excellent and varied, I don't drink alcohol so I can't comment on that but plenty of choice for non alcoholic drinks. I loved the pancakes in the morning, best ever. Thank you all for the hospitality and looking after us during our stay. I would like to highlight how hard the F&B staff work and the housekeeping team. You are brilliant! Special thanks to Lorenzo and Paula from the animation team as well.
Amy & Sam
Brilliant hotel! Rooms were spacious and clean. The food was phenomenal, easily the best food we’ve eaten at an all inclusive. All the staff were very friendly and helpful. A special thanks and mention to Tony (in the restaurant) who made our stay extra special and took good care of us everyday. Would highly recommend this hotel. Thank you for a memorable stay.
My Booking
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