Vera Tashkova
I was a bit nervous for my trip having read some negative recent reviews, but everything was amazing. We stayed in a Preferred Club room with a pool view, B&B. Our room was spacious, clean and the view was beautiful . The breakfast buffet was great, plenty of choices and everything was super tasty. The pools were clean and with a pleasant temperature to cool down from the sun. Plenty of sun loungers and never had a problem to get a pool towel, although the hotel was quite busy. Cocktails from the pool bars were also superb. Just across the hotel is the beautiful Playa Dorada breach. It’s also walkable distance from the Marina. Staff were lovely and helpful. Can’t fault my stay here, loved everything.
David Graville
This is a lovely hotel in Playa Blanca. It's right on the sea front and has great access to the town. Walk there along the coastal path. The hotel is of a good standard, although it's looking a little bit tired in some places. The buffet food was okay but I have had better in other hotels of similar ratings. Overall you won't go wrong with this place if you're looking for good location and a quality of service. Recommend you check out the spa which was wonderful. I had a preferred room and my children had a standard room. To be honest, there was very little difference between the rooms and was a little bit disappointed by that.
Caspar van der Sar
This place advertises as family friendly, but there is much that can improve this.
The positive:
The kids club has some outdoor play structures (climbing, slide, little house) a football/basketball pitch and an indoor soft play and creativity room. Staff are excellent.
Adjacent pool seems unheated (cold) and for a significant portion fairly deep (1.80m). The pool has 3 water slides and a little toddler area (that is not functioning).
This area is removed from the rest of the hotel/restaurants.
The areas for improvement:
There are 3 further pool areas (with multiple pools including kids pools), one of which adult only, but notably despite 2 of the areas not being adult only, any floats or balls are not allowed (even in the kids pools). When enforced, this is done in the least friendly way possible.
Additionally, for a resort that advertises as child friendly, having 75% of your facilities off limits for anything that keeps kids happy (toys, floats, balls, etc.) is an unfortunate choice to say the least.
All pool areas have bars, none have food options though and only way to get food is going to the restaurants.
Often you cannot order anything at the bar without room key (although sometimes you can and I am not sure why).
Towel service is hit or miss, but frequently miss with it running out of towels by 10am (and our first week wassn't even busy).
Poolside beds are reserved by guests (despite against hotel policy) but frequently half the beds are claimed but empty, with no beds available for other guests.
The buffet restaurant is poor quality and expensive (if not included in half board or all inclusive package). Do not choose half board here as it is a waste of your money (see food and drink section).
Kapil Handa
I have been to this Exceedingly Excellent 5 Star Award Winning Hotel once only in February few years ago. The Food Hygiene Rating's at this Exceedingly Excellent 5 star Award Winning Hotel have Exceedingly Excellent 5 Star Food Hygiene Rating's. All of the Staff Whom Work in Collaboration with the Owner are all Equally as nice as one another in their own way's. All of the Restaurant's at this Exceptionally Beautiful and Glorious Hotel when I had Breakfast and Evening meals were truly amazing. Since I don't drink alcohol at all I had Cappuccino with Chocolate Sprinkled on which was very nice and Beautiful as well. The Outdoor Swimming Pool was amazing when I had stayed at this Hotel for 5-7 Days approximately altogether. The Owner of this Exceptionally Beautiful Hotel has made this Hotel into a well Established Business by Employing very reliable and trustworthy and very dedicated and lovely staff with very good communication skills to come and work at this Hotel itself. All of the Staff whom work in Collaboration with The Owner of Dreams all of them have Extremely lovely personalities themselves. All of the Staff whom work at This Exceptionally Beautiful Hotel were nice towards all of the Guests all of the time whom stayed at this Hotel and all of the Staff once again whom work at this Hotel were all Exceptionally lovely people towards me all of the time when I stayed at this Hotel itself. In addition to that coming to this Wonderful Hotel was truly a wonderful Experience for me indeed.
Anca Ofelia
Wonderful vacation! The pools are amazing, the food is varied and always tasty, and the staff is incredibly friendly. The rooms were spotless, and the atmosphere was beautiful. There were fun activities and great shows every evening.
Special thanks to Victor, the animator – always full of energy and ready to help with anything. He really made our stay even better!