Port Benidorm Hotel & Spa

Isra García

Port Benidorm Spa: a beautiful and well-equipped hotel with top-tier service I stayed at Port Benidorm Spa for two nights as a gift from my parents, and the experience was fantastic. The hotel is new, stunning, and always full, even in January, which speaks volumes about its quality and popularity. High-quality facilities and service The facilities are top-notch, and the staff is extremely kind and accommodating. From the moment I arrived, they made sure everything was perfect, even allowing me to check out 35 minutes later, offering me a free spa entrance, and providing the option to change rooms if there was any noise. These small gestures made the experience even more special. Spa and fitness area The spa is fantastic and well-equipped, though it would be even better with contrast baths to complete the wellness experience. The gym, while useful, could benefit from being slightly larger and having dumbbells at a minimum. Food and entertainment The buffet is incredibly abundant and diverse, ensuring that every guest finds something to enjoy. There’s also a game room, which adds to the hotel’s entertainment options. A minor detail to improve The only issue I noticed was that the shower water filtration in the rooms should be checked, as it could use some fine-tuning. Verdict: an outstanding stay Overall, my stay was perfect. The hotel’s attention to detail, its beautiful design, and its exceptional customer service make it a place I would highly recommend and definitely return to in the future.

Jan Scott

Hotel is ideally situated very close to the beach and promenade. There is however a steep hill to the hotel, no far but if you have mobility issues this maybe an issue. The rooms are spacious and spotlessly clean. Food is good quality and choice, the lunchtime waiters aren’t the happiest though. Entertainment is excellent and the animation team work hard to ensure all guests have a good time. The older lady serving in the bar is miserable and very rude, but all other staff were friendly. We were AI, however this year we were unable to get water for our room. Not such of a big deal for us, however we had 3 friends with us who were in their eighties and would have struggled to carry water from the shops. When we checked with the rep, he explained that is was to save the environment from plastic bottles, which made no sense as everyone brought bottled water in plastic bottles from the shops!

Patricia Law

This hotel is in the perfect location in the new town, near to plenty of shops and bars and far enough away to avoid the strip if you need to. The staff are brilliant from the cleaners, bar staff , restaurant staff , reception etc. some people were moaning about the glass bathroom door , but to be honest it’s not really a problem , you cannot see anyone on the toilet from the bedroom. And where else can you sit on the toilet and watch the beach. The only bugbear is the lifts. Good idea but not very practical with a full hotel . It didn’t help when one was out of order . The chocolates in the room on Valentine’s Day was a lovely touch. We will definitely stay here again especially if we can have the same room. There was building work going on , which we were told about, it didn’t disturb us at all.

Sharon G

Lovely hotel. Spotlessly clean. We had a luxury twin room and despite warnings of building work this did not affect our experience whatsoever. Went to water aerobics twice and used the sauna & steam room. Brilliant location close to beach, public transport & numerous bars.Rooms serviced everyday. Would highly recommend.

Julia Baxter

Beautiful hotel in great location. Food was amazing and the staff really friendly and helpful. 6 of us in our group and we spent Christmas at this hotel. Entertainment was a bit hit and miss which is what you expect in hotels. They can't please everyone all the time. Would definitely recommend this hotel. The one thing that we were all not so happy with was the glass walls in the bathroom so not much privacy. Apart from that we all enjoyed our week at this hotel.