Moira Scales
One week stay in Feb 2025.
Hotel spotlessly clean, well maintained, staff welcoming and courteous. Requested a lower floor due to mobility issues at booking , receptionist accommodated our request after reminder on arrival.
Our room was a twin room with balcony over looking the sea, spotless and maintained daily by friendly, non intrusive staff.
The ensuite bathroom was glass fronted screen , no problem to us but any privacy issues it may be.
Food choice at all meal times was plentiful and staff in the restaurant were very attentive.
Lounge and bar staff were amazing speedy and courteous whilst maintaining a sense of humour during busy and show times.
Lift service is good however at certain times may encounter a wait.
Location very near seafront and promenade.
Would definitely book again for nice relaxing stay.
Janet
Stayed at port Benidorm two weeks ago. We were amazed how beautiful this hotel was. Rooms were beautiful with good views of the beach. Staff at reception were very friendly and attentive. Very, very clean we had our room cleaned every day and they were very friendly. Although there was construction work going on we never heard it but some guests have complained which they had a right to ( I would have). I really enjoyed the food in the restaurant ( half board) plenty of choice . It would have been nice to have had a smile from the restaurant staff although they did clean your dirty plates promptly.
We did go to the roof top terrace which was amazing and the staff were very friendly, accommodating, bought us heaters and blankets out. Shame about the weather but I’m guessing it would be fabulous on hot sunny days and evenings. Overall we had a fabulous stay and would definitely return. Thank you for making our holiday memorable.
Isra García
Port Benidorm Spa: a beautiful and well-equipped hotel with top-tier service
I stayed at Port Benidorm Spa for two nights as a gift from my parents, and the experience was fantastic. The hotel is new, stunning, and always full, even in January, which speaks volumes about its quality and popularity.
High-quality facilities and service
The facilities are top-notch, and the staff is extremely kind and accommodating. From the moment I arrived, they made sure everything was perfect, even allowing me to check out 35 minutes later, offering me a free spa entrance, and providing the option to change rooms if there was any noise. These small gestures made the experience even more special.
Spa and fitness area
The spa is fantastic and well-equipped, though it would be even better with contrast baths to complete the wellness experience. The gym, while useful, could benefit from being slightly larger and having dumbbells at a minimum.
Food and entertainment
The buffet is incredibly abundant and diverse, ensuring that every guest finds something to enjoy. There’s also a game room, which adds to the hotel’s entertainment options.
A minor detail to improve
The only issue I noticed was that the shower water filtration in the rooms should be checked, as it could use some fine-tuning.
Verdict: an outstanding stay
Overall, my stay was perfect. The hotel’s attention to detail, its beautiful design, and its exceptional customer service make it a place I would highly recommend and definitely return to in the future.
john hilton
Stayed a week in February a lovely hotel ideal for all amenities. Lovely and clean and spacious had b/b with breakfast more than adequate with a great choice. Full English or continental which ever you prefer. Will be visiting again next year. The only downside was our room 1712 which was adjacent to building work going on at the hotel. Got us up each morning around 7am. I fully appreciate the with needs to be done but the rooms 1512 1612 1712 etc should be discounted. The lifts can be hard work especially at busy times. However I would recommend as the pool area and entertainment were great and as stated a great location.
Alistair Anderson
Another excellent holiday.From check in to checking out all staff were first class.Rooms cleaned every day .Great selection of food always numerous choices. Girl organising day activities does a wonderful job. I made a request when holiday was booked and was delighted to find on arrival request had been granted.Cant wait till next holiday.
My Booking
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