Mirage World Hotel

Harry feather

Arrived at 00.00 and was put in a room with no balcony, just a window like a travelodge, no hot water, toilet gurgling everytime someone flushed theirs. Complained twice before they allowed us to change room, where they had literally done it on badness and put 3 people in a room designed for 2. Eventually complained to EasyJet direct who did offer compensation. It is the worst hotel I have ever stayed at, they have no customer relation skills at all, and generally just poor, if you want breakfast you need to be there before half 8 or they stop cooking, drinks machines didn’t work, restaurant is a scramble as no one their to control where people sit. It will never be worth the money they charge.

Ellie Bishop

Disaster, literally not enough characters to explain the whole ordeal of our stay. Full review is on trip advisor. The short version is, paid for 2 rooms, received 1. One of us had to sleep on the sofa. Hairs on the bed, some sort of needle on the floor, cockroaches. After being out all day, we found our door was left open for who knows how long after being cleaned. Unbelievably rude staff. Deactivated our key cards on our final day so we could not get our belongings, unless we signed to say we received compensation. Still wouldn’t let us get our things and leave, despite EasyJet directly telling them to do so. Manager said she ‘just worked there, what did she want us to do?’ And we had to ‘do her a favour’ by staying in one room. Completely wrecked our holiday. Book at your own risk.

Thomas Akers

We stayed here for 10nights at the end of october school holiday's. The first few days was okay but then it went down hill as there was less and less quests each day. Food was poor overall. Flies on fruit/bread. Same repetitive every day. We had to eat out on the last few days. The mid day snack by the main pool closed after 6 days of being there. Entertainment was poor. Day and night. I know it's end of season but we paid top money for very poor service. At least carry on until then end. They had a couple of shows, kareoke, bingo, kids mini disco. But again when there was only a few families left this stopped. But they did agree to do mini disco for my 4 children on the last night. Staff were all friendly. Especially Ercan who we met at julian forest last year. He goes above and beyond he's a really nice man. The had a end of season staff party as we was leaving (we was the last guests to leave) and ercan gave us all chicken kebab what they were cooking and it was the best meal of the holiday! The location is good near all shops, beach and on a bus route to go into marmaris. I would stay here again but not at the end of season. I'm sure it's brilliant in the summer holidays. But I'd not recommend going at the end of season. Although the weather was brilliant every day. A little chilly at night as it went into November but the days were hitting 30 degrees still.

Justine Buchanan

What can I say, I personally had an amazing two weeks family holiday at Mirage World. The hotel looks beautiful, it's beneath a mountain and has it's own secret cave you can dine next too if you wish. One of the things that made our experience great was the staff particularly two male waiters based in the restaurant - Shamus & Tekin (Pictured sneaking behind me and my dad) 😅 Forgive me if I spelt their name wrongs. Also, the older lady who works at the sunset bar during the day! I didn't catch her name but she was particularly friendly too. As well as the two 24 hour shop workers the spa staff, jewellery shop owners and the resident photographer & shisha bar owner! All the staff are hard working. These two (Shamus & Tekin) in particular go above and beyond to make sure everything is okay! Management if you read this review please pass on my compliments and best wishes to them! I holidayed with my father & his wife and I appreciated being given my own bed in the lounge rather then sharing the the main bedroom. I think the hotel had a lot on offer, its own doctors, daily activities such as Darts and Water Aerobics Monday to Saturday and different entertainment every single night raging from dance shows to bingo & karaoke. It was in a great location. 10 mins from the beach which has allocated loungers for guests, a short walk from the strip, bars, cafes and shops on the same road and just a 15-20 minute bus ride from Marmaris :) Food was standard mixed buffet of different cuisines. I thought there was variety. Some criticisms. Rooms were never full cleaner only beds & bins changed and sometimes sweeping. Sinks was never cleaned not eas the sides. We didn't always get fresh towels or toilet paper. Would often have to ask for toilet rolls. Although cleaning staff were nice. It could be difficult ordering certain drinks at the bar.I understand it's hard when English isn't your first language but if they struggle that much maybe pay towards them taking more lessons or maybe have a drinks list that allow us to point to what we want. On my last day I wanted to do Water Gym. I got to the pool for the correct time but it was obviously running later. I assumed it wasn't on and left the pool. I then heard the music afterwards!. It would have been nice if someone made an announcement saying it was starting later! Balcony stand was a bit wobbly, could be dangerous! Overall, a fantastic stay and I'm looking to come back in the spring 2025! With my best friend :)

Shadow 1999

Came here on a solo travel vacation. The hotel has a prime location, only 2 minutes from the beach. Beautiful scenery on both sides of the hotel Either overlooking icmeler or the surround hills and mountains. Plenty of great restaurants, shops and salons on the doorstep. Hotel is well known by local tour guides, drivers and excursion teams so no problem with day trips out. However a downside of the location is the outdoor areas are riddled with Oriental Hornets, big Red and Yellow hornets that pack a nasty sting. Was very annoying while trying to eat meals outdoors or have drinks in outdoor seating. The Room was meant to be a double but was very small. Literally a small room with a double bed in with two bed side desks and 1 small wardrobe built into the wall. The toilet was good enough, says something when the en suite size nearly matches the size of the main room. The balcony was great however, plenty of sun cover, great views and plenty of space. With seating and a table. The Air Con was okay, took hours to make a difference in the room and would often have to leave it running while going to sleep which you would then awake freezing cold, turn it off and be back to square one after 15 mins. When active it also leaks onto the balcony. The service was a mixed bag, some staff couldn’t do enough for you, but they would be very friendly and help you with anything you would need. Some would just grunt at you or nod in a direction with arms folded clearly not happy to be there. Dinner time was an absolute nightmare. They don’t have enough table seating for their guest numbers. Every night for my full stay people were stealing each others tables and staff didn’t care at all. Other guests told me they’d been here 3 weeks and it was the same every single night. As a solo traveler I was consistently loosing my seat no matter if I left food or drinks or personal items on the table to show it was still in use. Really ruined my evening meals and added stress to what should be a relaxing experience. As a side note the business that dwell in the hotel really annoyed me. The tattoo studio was very pushy and didn’t like that I wanted to sure on times before committing and would try and stop everytime I walked past their shop. One of the hairdressers really annoyed me asked me if I wanted a cut on day 1 so I told him maybe later, that same day I ended up at a Salon in town and got the full works done. Haircut, Turkish shave, keratin treatments the lot and spent a lot on it only for him to see me the next day and say when are you going to let me sort your hair out… there was a very noticeable difference and just felt rude. The little Supermarket was lovely though. I loved my trip to Icmeler and Marmaris and will Be returning but I do not think Mirage will be where I stay next time.