Nesim Vural
I had an amazing stay at the hotel! The service was exceptional, especially from Islem in guest relations. She went above and beyond to ensure everything was perfect, always handling any issues immediately and with a smile. I truly appreciated her attentiveness.
Yassin, the front office manager, also provided great service, making sure that my stay were smooth. Thank you to the entire team for such a wonderful experience! I will definitely be returning every holiday
Ashish Sharma
We visited in 3rd week Feb. 4 families All inclusive Holiday . Some of the staff members are rude. Service are standard. You even have to pay for drinking water. Avoid this place unless you want substandard experience at exorbitant price. Much better option available in Marrakesh
Pedro Amado
Good value for money. The food is reasonably good, and the staff are friendly, though at times they lack professionalism. There are long waiting times at reception and the bar. At the pool bar, the staff can be a bit grumpy, and it often feels like we're asking for a favor when requesting a drink. The Moroccan restaurant offers delicious food and was the highlight of our stay. The rooms are comfortable and clean.
Overall a good experience.
Fouad OORIJATE
Very amazing experience at Rose aqua park
The location is incredible , the staff is amazing and friendly especially the relation guest Islem
Special thanks to her ‘
She was very smooth, professional
Eloquent and mindful
She made sure that my stay in the hotel is enjoyable. She definitely helped to create unforgettable memories
She helped to book diner at Moroccan restaurant which was amazing. The animation team was also adorable
Very amazing experience at rose aqua park
Highly recommended
padubo
This is possibly the worst hotel experience I have ever had. Although the location was good due to being close to the airport overall experience was poor. My family and I booked one night stay and paid nearly £300. We had to leave the hotel an hour after checking in. The hotel is run down as many people have mentioned and is in seriously need of a total revamp. This hotel is one of the dirtiest I have come across. The carpets are filthy - they need to be washed and there is dust all over the furnitures in the rooms. You can clearly tell they do not care to clean the rooms properly. The tap in the bathroom was also broken. For the prices that this hotel charges I expect them to do much better than this and to provide reasonable service. I do not understand how this hotel is rated as a four star hotel.