Jacek Łukaszewicz
Today is my last day here, and as I lie by the pool enjoying the beautiful sun, I have mixed feelings about my stay. The infrastructure is nice, and the rooms are decent. The surroundings, with lovely plants, palms, and fruit trees, create a pleasant atmosphere. The staff were also very helpful and friendly. However, the biggest disappointment was the food and drinks. Overall, while the place looks lovely, I would not recommend visiting until they seriously improve the kitchen and café. I checked the reviews and was quite shocked by the positive comments about the food. I spoke with a nearby café owner, and she mentioned that everyone from Kyknos says the same thing: lovely place, horrible food.
Another issue was the smell from the toilets, likely due to poor plumbing. This odor was sometimes noticeable outdoors, from the small pool area to the end of the smaller group of buildings. It might be a temporary issue, but it persisted throughout our entire stay.
M K
We stayed at the Kyknos hotel for a week with 2 other families. We enjoyed our stay and would go back.
Pros:
1) Staff: Majority of the staff are amazing and they all work really hard. We were impressed with their dedication. Stella in the dining hall always had a smile on her face and the staff at the pool bar was very friendly. Rooms were cleaned daily.
2) Kids Club: BIG hit for my kids and we enjoyed some quiet time at the pool while they were entertained with fun activities by very friendly staff. Especially given the heat in Creta having this Kids Club for the little one is like an oasis – what a great idea!
3) Rooms: updated, including bathrooms, and comfortable.
4) Entertainment nights: we had a good time at each of these.
5) A la carte night: we enjoyed the food and the presentation.
6) Surroundings: the resort is well kept and the plants (flowers, trees, ornamental grasses) are well kept.
Cons:
1) Water in the main pool was cloudy – needs a little balance of the chemicals.
2) Some rooms are small. We were 4 and kids had a sofa bed to share which was uncomfortable. However, we ask for another room and they were each given a small bed, much more comfortable.
3) Spa area needs a remodel and needs to be cleaner. The massage was ok, the space was dirty.
Other:
Food: plenty and everybody can find something to eat.
Beach: small beach 5 minutes away; larger, gorgeous beach 10 min walk.
Malia: 20 min walk to downtown --- worth doing this one evening.
Overall, good memories and would go back!
Radka Ketnerová
Very nice accommodation in a modern bungalow surrounded by a well-kept garden. Regular daily cleaning and change of towels. Helpful and friendly staff (the maitre d'hotel does a really professional job). Perfect food, rich breakfasts, a large selection of various dishes at lunch and dinner (Greek and international cuisine). The bars at the reception and by the pool offer a wide range of alcoholic and non-alcoholic drinks, cocktails, and an afternoon snack. A visit to the a la carte restaurant was also a great experience for us. There is a children's pool and a pool for swimmers, sunbeds and umbrellas available by the pools and in the gardens. Clean everywhere, I really appreciate the use of returnable drinking cups.
Eddie Swan
The hotel is very nice, the staff seems friendly.
Coffee is the worst i've seen in the last 15 years in any hotel, whatever number of stars or part of the world. It's Jacobs instant coffee here although the staff says otherwise. It pulls an "espresso" shot in 2 seconds😅 just dumps it into your cup as soon as you press the button. It's an abomination taste wise. I'm not too picky about coffee. A Lavazza would be fine. It's such a shame that a hotel like this decided not to bother with coffee. How???
Food is made just good enough so you don't die from hunger. The water comes only from the tap, the juices are severely artificial, knock-off fanta and cola are available for your refreshment.
Most of the recliners around the pool don't have umbrellas for a shade. There are only 8 umbrellas for like about 30 recliners. No beach towels are provided.
As for me, it's not worth paying for your meals at the hotel. Go out, enjoy good food, it's Crete. And enjoy the hotel without food, it's nice apart from what I said about food and drinks.
lola grig
We had a wonderful 15 days in Kyknos Beach Hotel & Bungalows
Everything was really nice - clean, food, close to beach, service, very polite and smiling stuff . We arrived after 10 pm to hotel but stuff cared about our dinner, we were impressed. If you have children they should definitely to visit kids club . I would like to admit and say 'thank you ' for Kostas and Nikoleta who made much fun for children. My daughter spent there all free time and backed very happy. Guys played together in board games, did face grim, sport activities. I had enough free time. Kids club is a very nice option with so friendly, active animators like Kostas and Nikoleta! I recommend this hotel for summer time
My Booking
