Aimee scanes
This place is lovely. My partner and I came for a last minute week away, and were impressed.
Transfer from hotel was about 1.5 hours. Check in was very easy and informative and told us all we needed to know. Someone came to help us to our room and showed us around, although the lift was broken so we had to go up five flights of stairs!! but was fixed the next day
The next day we got up 6:45 and so many sunbed reserved. We were lucky to get one in the sun, but one half of the pool didn’t get any. It was quite a mission to get sunbeds, but towards the end management took towels off of sunbeds which people put down and went back to bed, which was a lot easier
Food was great, no complaints. There was food that everyone can enjoy no matter what. Yes they do the same foods most days but you get what you pay for. Food was fresh, hot and tasty.
Rooms were perfect. Maids were amazing and very chatty. Bar staff were so polite and enjoyed everyone having fun and joined in
Although, a lot of husband and wife’s falling out, and your usual drunk people who take it one step too far. A few big arguments which were soon sorted by hotel security
would definitely come back again
Andrew Firth
So this review is made on what we had based on what we paid!
Overall we had a good stay, the room was fine, apart from some initial teething problems which were resolved rapidly. The bed was comfy and the room was well serviced..
The food was good in both the restaurant and lunch time snack bar, with plenty of choices to suit all.
As this is really a children's orientated hotel, if you don't want to put up with them don't go!🤔 If can, or have children you should have a good time 😎
ryan goodyer
Just come back from a week holiday with the family, hotel is in a good location, food was spot on. Pools where good. Entertainment team where great and all other staff always smiling and helpful. Only downer on the hotel is they wanted £120 for a 4 hour late checkout which I find is very overpriced
chris parkin
The 1 and only good thing about this hotel is it's location. But then again I guess alot of hotels in marmaris have great location to bars and restaurants. I regret fully going all inclusive as my partner, her cousin who's 90% blind (which we'll get at soon) and I didn't eat at the hotel really. We had 1 day in the afternoon where we used the snack bar because the restaurant is diabolical. Pre made re heated food. Same thing every single day. It's horrendous. We arrived first night via private transfer using tarik (chico) and hotel reception checked us in gave us 1 room card and said the room number and away we went. Nobody helping with luggage since we'd stated 1 of our party was blind. We go to the room and you could barely swing a cat. 2 single beds separated by the telephone tabel and plug sockets and my partners cousin had to sleep on a fold up bed smaller than the single beds. The balcony was tiny. 2 chairs and 1 table squeezed in with barley room to sit at. Next morning I spoke to staff about moving rooms to a ground floor as we had a blind person with us. I was shown a top floor family size room with rooms off of rooms which I said no too but was told to speak to reception about. I did so and reception staff seemed ever so keen for us to have it even offering it at 60 dollars a night and we were there 10 nights. I refused and a counter offer was made 50 dollars since it's the only room left. I reiterated that we needed ground floor level and was simply ignored. No housekeeping for first 3 days and one day we had a morning excursion and I asked reception if they could point us where to get another bottle of water which was pretty much what we got in our fridge upon arrival i was told i had to buy either from the supermarket on site or outside the hotel. In the room we had 2 mugs 2 tea bags and 2 coffee sachets, no milk or even powdered milk but it was a room for 3? Clearly they squeezed in the extra fold up bed which my partners cousin repeatedly said how uncomfortable it was. It was very low and being the farthest from the bathroom a difficulty he did not need. The 2 pools we could find were OK one a kids pool the other for kids and adults. Very difficult to find a sun lounger as majority were taken by 6/7am as I found when I came down for a coffee which is just out of the machines you get in factory's and the likes. Entertainment staff are amazing I'll give them that. Unfortunately the shows were mainly kid based so we spent most of our time out. We'd recommend Jacobs bar for adults and kids entertainment they're brilliant. This hotel is the worst I've stayed in by a country mile. Don't stay here go out the way just a bit and find a nice hotel, one were they actually give a toss about you. Reception staff, awful, food awful, entertainment good if you have kids. Oh also I'm unsure of the capacity of the hotel but it's big, you have 1 set of toilets where the men's have 1 urinal and 1 toilet cubical. I believe the women's you have 3 cubicals. Where's everyone peeing? Ah yes most likely in the pool! I could rant on about this place for hours but I'll leave it as it is! Save your money and keep clear of this horrific hotel.
Jamie Lee Reynolds
After reading the reviews for this hotel I was very nervous about going on holiday here.
I am glad I didn’t listen to the reviews as it wasn’t even half as bad as portrayed.
Negatives:
very very very busy, swimming pools all full and could hardly enjoy your time in the pool as there were to many people.
Pool areas(although the cleaners try their best) is very messy and sometimes sticky with food and drinks still on the floor from the night before. During the day it also gets messy but this is more down to people who do not know how to tidy up after themselves and leave it there for cleaners to do.
Sun loungers. It’s true, you have to get up between 6-7 to ensure you get a sun lounger. The pool guys do bring more out but the hotel is so packed that they obviously do not have enough for everyone. This was a real turn off for me as I have never had this experience at any other hotel I have stayed at, and I go on holiday to relax so setting an alarm for an early wake up call was not ideal.( understand I did not have to do this but if I didn’t you wouldn’t have anywhere to sit or go during the days round the pool)
The dinner options are the same every night so gets very repetitive. It’s also very busy so you felt you was hovering over people’s tables waiting for them to finish which I did not like at all.
Hidden extra costs for use of pool tables, certain drinks and the candy corner for the kids.
Slides are only open for two hours a day which the kids were disappointed with.
Positives:
Rooms clean and tidy, felts spacious for us.
Entertainment team were all fantastic. Special shout out to Rio who was very funny and always had a smile on his face. Particularly enjoyed the darts games with him in the mornings.
The inflatables in the pool were great for the kids(and the adults)but these are only on certain days for a short duration of time.
Snack bar was well stocked and you had variety. Great for the kids with hotdogs, pizzas, burgers ect. They also had an ice cream stand that was open the majority of the day with a good selection of flavours.
All inclusive drinks were good, you pretty much could ask for anything(except for branded alcohol as this was an extra).
Walk to town was about 10-15 minutes which suited us but when getting taxis back they varied in price so just be careful with that.
The arcade area for the older children was very good and the man the runs this was very friendly!
All in all I would say that this hotel was very good for young families but I would try to avoid the busier periods. They were asking people to change hotels as they overbooked.
Night time entertainment was mainly aimed at younger kids not really much for the adults or older children.
I would also like to say that the spa and the hairdressing staff were very pushy. Even when you said no they would come back twenty minutes later to ask if we are sure and this happens daily.