Hotel PYR Marbella

John Pardew

Luxury and generously spacious hotel room. My first time staying at a Barcelo hotel and it definitely won’t be my last! Really friendly service at reception received by Ignacio too. Generous welcome gift of water and sweets received at the hotel room too. The only downsides is that all the toilets have a strange flush button where you have to twist it then press and hold to flush the toilet. It took me quite some time to figure this one out! The room also didn’t have any tissue boxes, all other hotels where I’ve stayed at have this. Lastly the room windows isn’t soundproof and as my room was facing the motorway I could hear traffic passing by all day, especially loud lorry’s very early in the morning. I believe soundproof windows should be installed to mitigate this since the hotel has been refurbished quite recently. Aside from these I still absolutely loved the hotel lobby and hotel room luxurious modern design and generous extras and will definitely stay again.

S C

The lady at the breakfast buffet was amazing and she had service with a smile every day without fail. A real asset to the team. I have stayed at a number of premium 5-star hotels with over service and she easily belongs at those. The parking is very expensive even for hotel guests. This should be free or less. Some of the breakfast items are of questionable quality. Don't touch the bacon or sausage unless you want an ultra-processed feast! Most staff are friendly and happy but some are grumpy.

Samantha

3rd time to Puerto Banus and first time in this hotel and would never stay anywhere else now. Super clean hotel and room, very large and spacious room with plenty of wardrobe space. Bar staff are amazing and super friendly and fun. Lovely pool area and a great breakfast spread.

Ed Texier

Very well presented hotel with beautifully appointed and spacious rooms. Outstanding breakfast as I’ve come to expect from the Occidental hotel brand and their staff could not do more with a fabulous attitude towards work. The location is ok albeit noisy if you leave your window open being situated in close proximity to a busy motorway. The other thing worth pointing out is the confusing choice of menus in that you can only have a choice of 2 types of pizza for room service although you can have pretty much any pizza in the hotel lobby, go figure. On the whole, Occidental is a well priced, contemporary, no-nonsense option that won’t disappoint. Highly recommended.

Dave Jones

Fantastic place to stay, so close to the harbour and beach. Staff were so accommodating rooms were clean and the food in the restaurant was outstanding would book again.