Sadie Dolphin
This hotel is beautiful. Don't listen to other reviews. The room was great for just 2 of us ( room only ) the beach is a stones throw away and all the restaurants and bars on your doorstep. Ideal location. The pool is lovely and at night it's a beautiful bar. The room's are cleaned everyday with fresh towels and bedding. It was my special birthday whilst I was there and they bought me a bottle of prosecco to my room with a lovely note wishing me a happy birthday, which I thought was a lovely gesture. You also have a small fridge in the room, so we went to the supermarket to get bottles of water. I would definitely recommend this hotel.
Ken Anderson
Very clean hotel and staff very friendly and helpful. Great walk in powerful shower ...rooms cleaned daily. Nice balcony with a lovely view. Lovely rooftop pool with sky bar. Our one complaint is about the air conditioning...it is not extra to pay for but in all honesty it is non existent! We stayed in August and it was very hot but our room was never cool, night or day. The aircon units look very dated and maybe need upgraded. It is a shame because it would put me off staying here again, as it was difficult to sleep at night. Our daughter's room was the same. However, if this was improved we would have no hesitation to return.
Sitar Kortik
Location and the sea view are very good. But we couldn't sleep well because of the bad insulation. You will hear people in front of the room at night or in the morning. Also you will hear TV or talking people next rooms. Also I'm surprised that they charge you for every thing like pool towels, safe case or kettle. This hotel could be perfect if they could make rooms better insulated. But we won't prefer it again since we want to sleep well during our holiday.
Lisa Wright
Here as part of a group of 6 women (various ages). We went to the roof terrace bar and pool and sat together in our group of 6 on the sun loungers. There was only a few other people there when we arrived at 10:30am. Bar staff member asked us not to move any of the sun loungers - we hadn't moved any simply pushed them closer together.
At 12:30pm we were told to leave the staff member who was with a security guard. We asked why as we weren't causing a nuisance of ourselves and we had been there from 10:30am. We were told it was because we were not allowed to move the sun loungers beside each other. The staff were very rude towards us and we had other guests defending us as we had done nothing wrong. I have never stayed in a hotel where guests have not been allowed to push sun loungers beside one another and there are no signs up anywhere stating that this cannot be done.
While we were getting our things to leave, others (not British) were moving sun loungers around in front of the bar manager and member of staff who asked us to leave . This was pointed out to them and nothing was done until it was highlighted for a 3rd time when the member of staff (I believe his name is Pedro) pulled the sun loungers back and asked us if we were happy!
Not a hotel recommended for groups larger than 2 people if you want to chill by the pool together!
Cee
This hotel is absolutely vile, dirty, disgusting. I have come home with bites on my face and butt from bugs that were crawling around the bed and sides. Filthy room when we arrived and stayed filthy throughout, didn’t even change our bed cos we left a couple of items on it. They had no regard for our disgusting issues reported. The reception staff were so rude, one man was screaming in my face when I asked for details for formal complaints (I’m a 5ft woman). I am fighting for a full refund, DO NOT STAY HERE YOU WILL REGRET IT. Lifts are slow, whole place stinks. I payed for breakfast included and didn’t dare eat in this unsanitary hell hole. The shower was broken so that it sprayed directly in the face, so we literally had to hand hold the shower to wash. Reported this to reception and absolutely nothing was done. An absolutely vile hotel I am in shock
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