Brendan Coote
Well located boutique hotel. Good breakfast and friendly staff. Beware of the parking. Anything bigger then a fiat panda and you will scrape around the incredibly tight and sharp corners getting in and out. I had a ford focus and its was a nightmare. I'm one of many who ended up scrapping their sides! Better to lay a little extra and park on the street or in the local municipality parking lot behind the hotel.
Ralph Ehlers
Excellent hotel in the middle of the Marbella sea front action. Beach within 5 minutes of walking, shops, restaurants all nearby. Brilliant breakfast, whatever you prefer. Super friendly staff. Best value for money if you want to stay in Marbella. Honest.
Kleo
Nice large room incl small kitchen, small parking space for small/medium sized cars available, welcome drink, perfectly located at a very good price.
Cristela Montes
This is my second visit. Staff is great.
If you have a car don't even try to park it in the interior garage unless you have a Smart or a Mini Austin or Morris.
Frederique Begin
While this hotel is centrally located in Marbella, the rooms are not as they appear in the photos and the service was also more than disappointing. I check into El Faro with my son, who has a serious chronic health condition, and found our non smoking room smelled terribly of smoke triggering a significant asthma attack in my son. I called the concierge while my son waited on the balcony and the concierge conceded that there was a bad smell but insisted it was only paint- as a former smoker myself I can recognize the smell of stale smoke in a room. He offered us the only other available room but that too smelled strange and had the same low quality bedding and feel so we opted not to stay. Having made the reservation through a third party vendor we needed a letter from the hotel indicating we had not stayed there in order to recoup the payment for the 3 nights we had booked. Although I was told by two different hotel employees that the manager needed to help with this, no one could/would put me in touch with the manager directly and all 3 of my emails went unanswered. I finally disputed the charge through my credit card and happily recouped my expenses that way. It is unfortunate that this issue couldn't be resolved more easily and directly. I presented my concern and request thoughtfully and with appreciation for their efforts and the positive aspects of their lodging so as not to offend but, in the end, even the kindest and most careful approach was ignored. I know this hotel gets good ratings from other customers but, this particular experience aside, based on the furnishings and room quality that baffles me.
My Booking
