Hotel Benidorm Plaza

David Sugarman

It's just average, not a 4 star experience. The room and the breakfast buffet were fine. Building work meant a trek outside the hotel to find the gym - half the equipment wouldn't work. Swimming pool couldn't be used without changing in the room - building work. Location good, just on the edge of the old town. Would not go again and probably avoid the hotel chain.

julie fuller

Rooms clean .lovely entrance Great staff in bar.. However.. this time of year... solarium closed. Hardly any sunshine reaches the sunbeds because of all the hotels surrounding. Rooms well looked after.. Food... plenty of it.. But I'm sorry to say..tasteless..very oily and luke warm.. Will I go back? No

Julie Battersby

We had a brilliant time at benidorm plaza. Food good. Very helpful. The singers were good at nighttime. Easy access to all the shops and catching a bus. And was spotless. Change the sheets every 3 days. And cleaned and made the bed up every morning

Mitchell Glendenning

Room was spacious, clean and modern. Bathroom was big and clean but the shower tray could have been bigger because the shower soaked the floor every time. Balcony was a decent size but the tiles were all cracked and need some replacement and repairs. There's a hairdryer in the bathroom and a kettle, safe and fridge in the bedroom. Reception area is nice and modern, there's a little robot that will give you local information and it's fun to have a little chat with it. Reception staff are amazing, so helpful and friendly. Restaurant staff are great however there was one man who the management need to have a conversation with about personal hygiene because he smelt like a public toilet. The pool is nice and warm, it had the winter cover over it when we were there so it held the heat in very nicely. First time using the pool we were about to enter and a staff member from the bar came flying outside shouting at us like we had just punched his grandmother or something. He was shouting "HATS HATS WHERE ARE YOUR HATS. YOU MUST HAVE HATS" and he started aggressive tapping a sign on the door about wearing swimming caps in the pool. This rule didn't seem to apply to everyone though as there were people in there without them. You can buy them from reception for 3€ each which isn't too bad, they're stretchy fabric caps and not the horrible rubber ones. The food in the restaurant is not at all what you would expect from a 4 star hotel. The breakfast was very basic and just not great at all. We were half board so you can either choose to have lunch or dinner, we always went for dinner because we were out most of the day. The dinner was better than the breakfast but also it just wasn't what you'd expect from a 4 star hotel. There was very little choice and what was available was just a bit bland. We stayed at the primavera park hotel last year which is also 4 star and the food was so much better. The hotel is in a fantastic location, right on the edge of the old town, about a 5 minute walk from the beach and about 15 minutes from "the strip". I understand that the hotel has recently changed to the brand "Climia" and they are in a transition phase, there's still some old branding about the place, they're still doing renovations but this doesn't seem to be reflected in the price. Overall the hotel is decent and I'm sure once the renovations are finished it will be fantastic, but I wouldn't stay there again until it's all finished.

Ola Puzio

I booked a hotel with the breakfast + dinner option through a travel agency. There was no information about meal times anywhere, and on site it turned out that the HB option meant the possibility of using two of the three meals (i.e. breakfast in the morning 08:00-10:30 and lunch 13-15 or dinner 19:30-21:30 - it was not an option of two meals at more central hours, as is often the case with this type of meal plan). Average rooms, instead of a duvet in the room there is a blanket wrapped in a sheet and a bedspread on top - in February it is quite cold at night. On the plus side there is a fridge, a kettle (with a few sachets of tea, coffee and sugar) and a safe in the room. In the bathroom there is shower gel, shampoo and soap in large dispensers. Unfortunately, the hotel food is very average and repetitive (breakfasts are identical every day, for lunch/dinner usually one fish and one meat). Drinks with meals are quite expensive. A big advantage of this hotel is the swimming pool, which is covered in the winter months, so it was really warm in February (it creates a greenhouse effect). Important! You have to wear a swimming cap in the pool, the staff requires it (although no one checked it in the so-called low season). Another advantage of the hotel is its location, it is only a few minutes away from the beach or the largest local market, Mercadona. The staff is very nice, most of the employees speak English very well. The rooms are thoroughly cleaned every day, but unfortunately the whole hotel, mainly due to the poor meals and their layout (and lack of information in this area) I rate 3/5 and I definitely would not return to this hotel again. Additionally, the hotel has very thin walls and you can hear the snoring of the tenants in the next room or watching TV loudly.