H10 Costa Mogán

Bernie Mac

Fantastic service, staff, room, menu options and activities. We had such a brilliant stay in this hotel. Recommend getting the suite with the hot tub and view. The loungers in the private section are excellent too. Christian and all the staff kept us entertained with activities and drinks all day long. Saxophone player at breakfast one morning was a fun surprise too! Gym is well equipped and spotless. Loads of Vegan options from the buffet for breakfast, lunch and dinner 👌🏻

Karen Proctor

It was our first time in Gran Canaria, and we were very pleased with the hotel. The staff are welcoming and friendly. On arrival, we were told that our room had been upgraded, and we had a ground floor suite with a terrace. The rooftop terrace was our favourite place to relax and quieter than the pool area with very attentive bar staff. The food could have been hotter as most of the time the selection was only warm. The location was quiet, not much to do unless you use public transport or book the day trips. We would definitely recommend this hotel for out of high season holidays, and we will look to book with the hotel chain again.

Ksenija Kajava

The price-quality ratio what we paid is not good. The quality of the food is poor, and many items are missing labels indicating what they are. In the buffet tables, food sits out for long periods without cold plates for items that should be kept chilled. The warm food that is cooked is tasteless. The Fusion restaurant is a complete failure—you expect something better where you can enjoy good food and service, but you get the exact opposite. Received sorbet in a broken glass. On New Year’s, there was no non-alcoholic sparkling wine available. Nowadays there are options for non alcoholic wine and sparkling wine available. The hotel service is okay but not exceptional. Reception, housekeeping and some of restaurant staff were nice and service minded. I cannot recommend the all-inclusive option at this hotel, nor the hotel itself due to its location. The room is spacious, but the renovation quality is quite poor. There were no possibly to connect your phone with TV, I think Chromecast is nowadays thing at the hotels.

John Chalkley

Good Afternoon Both myself and wife are Grand class members and have used a lot of the H10 Hotels throughout and to us this is probably one of the best of the H10 Hotels we have stayed in to date. The staff were very polite and friendly not to mention the food was excellent and equally the the hotel was very clean and well maintained. We hope to visit this hotel again soon and we would not hsiate in recommending this Hotel to friends and family. John & Fiona Chalkley

Paul Schlegel

The stay was very nice and comfy. We really enjoyed the location of the hotel next to the sea. Everything was cleaned and tidy! Thanks to the cleaning staff on the third floor. They took uncomplicatedly care of special wishes like new bedsheets, or an extra pillow immediately. The food itself was OK but sometimes the repetition was too high. Unluckily the service in the restaurant was also just ok and was discussing with us since we got us a single glass of water because we were half pension. Except of this I want to point out that we really enjoyed the live music and shows in the evening in the bar and we also want to give a big shoutout to Christian from the Animateurs team. He was really kind and had a lot of positive energy to get the people for the activities (Aqua gym, darts, bingo ..) which created a lot of funny moments and a lot of good memories!