Paul Schlegel
The stay was very nice and comfy. We really enjoyed the location of the hotel next to the sea. Everything was cleaned and tidy! Thanks to the cleaning staff on the third floor. They took uncomplicatedly care of special wishes like new bedsheets, or an extra pillow immediately. The food itself was OK but sometimes the repetition was too high. Unluckily the service in the restaurant was also just ok and was discussing with us since we got us a single glass of water because we were half pension. Except of this I want to point out that we really enjoyed the live music and shows in the evening in the bar and we also want to give a big shoutout to Christian from the Animateurs team. He was really kind and had a lot of positive energy to get the people for the activities (Aqua gym, darts, bingo ..) which created a lot of funny moments and a lot of good memories!
Mateusz SM
In general: good location, many places for free parking next to hotel, really nice and good food in restaurant. Room service is very professionally cleaning the rooms.
Negative: on breakfast I asked employee Sara to do the fresh scrambled egg for me. There was noone at restaurant as it was very early, just after opening. She said she will not make as there is instant scrambled egg done on side. I asked her then to do fried egg for me and afterwards to just a bit press it. She made it so rude, she pressed once on my egg and said very rudely “ENOUGH??” I said do more times please. She answered no and asked for my plate. She broke my day already at very early morning. Really poor customer service of staff. This is the big minus of this place.
Rooms should get more often checked to keep the standard (broken walls, broken floor, scratched walls).
I am not extremely disappointed about my stay with them, but for sure for service provided i can not call it a “4 star hotel”.
Georgia Sawyer
We had an incredible stay at H10 Costa Mogan. The staff were super friendly and made us feel very welcome. We booked the hot tub suite and we had the best room with double view of the pool and the sea. We would highly recommend this room. On top of all the amazing amenities and room that we received, I have to say that the animation team made our holiday. Dani, Gabrielle and Christian made everyday new and fun with many activities both in the pool and around the pool. They really know how to have fun and make your holiday the best. They were making us laugh day in day out, and they work very hard to ensure you are having a great time. Keep up the hard work guys, memories like we have, make your jobs all worth it. 10/10 Would definitely stay here again. Georgia & Sherry x
Arvid Iversen
Good food and nice location by the sea.
Friendly staff. Enough chairs around the pool.
The Fusion restaurant at ground floor is a joke. Weird meny.
Saw people leaving after 10 minutes to go to basement where the regular buffet is.
Brandon Jordan
**Review: Disappointing Stay at H10 Costa Morgan**
I recently stayed at H10 Costa Morgan and booked a suite with a jacuzzi tub, expecting a luxurious experience. Unfortunately, it was anything but. When I arrived, the room was extremely warm and took over a full day to cool down to a comfortable temperature. When I raised this issue with the maintenance staff, particularly an employee named Miro, I was met with condescending remarks. He rudely suggested that I should have stayed in my original room instead of switching.
I also booked the all-inclusive package, which was a major letdown. The food options are limited to the buffets for breakfast, lunch, and dinner, with set times and a very repetitive menu. After 10:30 PM, there are no food options available anywhere in the hotel. When I asked the reception staff for recommendations for late-night food, they were unhelpful and simply stated there was nothing available.
The jacuzzi tub in my suite was another disappointment. It took two hours to warm up after turning it on, and that was only after maintenance had worked on it. For all the hassle, the hotel manager offered me a €30 pass to the beach club as compensation, but it hardly made up for the subpar experience.
To add insult to injury, I booked this suite four months in advance, only to find out that on the day I arrived, the same room was €50 cheaper than what I had paid.
Overall, this stay was far from the relaxing getaway I had hoped for. Save your money and pick another property—you'll be much happier elsewhere.