H10 Costa Mogán

Ksenija Kajava

The price-quality ratio what we paid is not good. The quality of the food is poor, and many items are missing labels indicating what they are. In the buffet tables, food sits out for long periods without cold plates for items that should be kept chilled. The warm food that is cooked is tasteless. The Fusion restaurant is a complete failure—you expect something better where you can enjoy good food and service, but you get the exact opposite. Received sorbet in a broken glass. On New Year’s, there was no non-alcoholic sparkling wine available. Nowadays there are options for non alcoholic wine and sparkling wine available. The hotel service is okay but not exceptional. Reception, housekeeping and some of restaurant staff were nice and service minded. I cannot recommend the all-inclusive option at this hotel, nor the hotel itself due to its location. The room is spacious, but the renovation quality is quite poor. There were no possibly to connect your phone with TV, I think Chromecast is nowadays thing at the hotels.

Daniel Ekstrand

Christian and Gabriel in the Animation team are amazing! Great aqua gym, great overall activities throughout the day and they have amazing energy! Rooms are great, food as well. 5/5, no doubt.

Lorena Padurean

We enjoyed our stay at the hotel, the room, the jacuzzi, the food. Everything was premium. Special thanks to Chris and Gabriel for aqua gym sessions and the awesome games they prepared. I recommend this experience 100%

Paul Schlegel

The stay was very nice and comfy. We really enjoyed the location of the hotel next to the sea. Everything was cleaned and tidy! Thanks to the cleaning staff on the third floor. They took uncomplicatedly care of special wishes like new bedsheets, or an extra pillow immediately. The food itself was OK but sometimes the repetition was too high. Unluckily the service in the restaurant was also just ok and was discussing with us since we got us a single glass of water because we were half pension. Except of this I want to point out that we really enjoyed the live music and shows in the evening in the bar and we also want to give a big shoutout to Christian from the Animateurs team. He was really kind and had a lot of positive energy to get the people for the activities (Aqua gym, darts, bingo ..) which created a lot of funny moments and a lot of good memories!

Mateusz SM

In general: good location, many places for free parking next to hotel, really nice and good food in restaurant. Room service is very professionally cleaning the rooms. Negative: on breakfast I asked employee Sara to do the fresh scrambled egg for me. There was noone at restaurant as it was very early, just after opening. She said she will not make as there is instant scrambled egg done on side. I asked her then to do fried egg for me and afterwards to just a bit press it. She made it so rude, she pressed once on my egg and said very rudely “ENOUGH??” I said do more times please. She answered no and asked for my plate. She broke my day already at very early morning. Really poor customer service of staff. This is the big minus of this place. Rooms should get more often checked to keep the standard (broken walls, broken floor, scratched walls). I am not extremely disappointed about my stay with them, but for sure for service provided i can not call it a “4 star hotel”.