Hannah
Stayed at this hotel for the first time last week & I hope it won’t be the last. The hotel is beautifully kept & has wonderful facilities, bars & restaurants. We stayed privilege all inclusive which gave us use of the roof top privilege area & all the restaurants & everything was just amazing. We had a wonderful, relaxing week & didn’t want to come home. All staff from reception, to the restaurant & bar staff & the cleaners were all so wonderful & always had a smile on their faces. They go above & beyond to ensure you have a wonderful stay & are a credit to the hotel. Thank you so much for a wonderful stay & we hope to return one day.
Lionel Pierret
We recently stayed at the H1O hotel, and overall, it was a very positive experience. The hotel is beautiful and very well maintained. What stood out the most was the attentive and friendly staff, who did everything to make our stay enjoyable.
However, there was one aspect that slightly diminished our experience. Both during breakfast and dinner, we felt like we were in a 'McDonald's-like' environment—not because of the food (which was great), but because of the many children running around. Many parents seemed to let their children roam freely without paying attention, causing constant noise. Unfortunately, this was not something the staff could do much about, apart from watching.
At times, we found ourselves questioning if this dining atmosphere truly reflected a 5-star experience. Perhaps we were simply unlucky with the timing of our visit, or maybe we should consider paying extra for the privilege experience next time.
We will probably return at some point, but we hope that more attention will be given to this aspect of the dining experience in the future.
It seemed that the hotel is more focused on families with young children, which is understandable. But as a couple, it was hard to enjoy a peaceful meal. We noticed that we weren’t the only ones seeking a bit of quiet, but it was nearly impossible to find a calm moment.
A suggestion would be to create separate, quieter spaces for couples and solo travelers, while grouping families with children in other areas. This could greatly improve the experience for all types of guests.
Overall, a lovely hotel, but hopefully, more attention will be given to creating a better balance between tranquility and liveliness for everyone.
Kirilo Sztarcsak
Spent 12 days in a swim up room, was absolutely amazing experience, loved the hotel, loved the food, staff was extremely helpful. Highly recommend this hotel and especially the swim up room😍
Few things to mention, the rooms are super spacious and equipped with everything needed, the gym is best one in the hotel I have ever been, I didn’t even need to adjust my workouts. The bar was a good choice of drinks and cocktails, and since we didn’t have all inclusive, the prices were good. The coffee shop had tasty coffee and great deserts.
Obinna Patrick
Stayed at this hotel for 5 days and it simply wasn’t enough time to enjoy this magnificent hotel. The hotel staff were amazing and very friendly constantly ensuring that we were taken care of. The food was spectacular and Njdeh the co-manager took care of us to make sure our stay was wonderful. We will be returning again and again. A must stay for any couple that need to relax in paradise
Daniel Grimsey
Just had an amazing 7 night stay at the H10 Atlantic sunset hotel. This was are 3rd time at the hotel, but the first time using the privilege service. This hotel is nothing but amazing and can’t fault the hotel, the rooms and the staff. The privilege service enables you to use the privilege lounge for breakfast and dinner and also the self service bar during the day. The privilege only roof top pool is great and has its own bar. My only thoughts or feedback was it would be nice if this pool was adults only as it can get a little noisy if there are families with young children there, I’m not against children having a good time and fun as I have children myself but it was meant to be a quiet area for privilege quests. The food in the view restaurant was amazing and the service was brilliant and always welcoming. The food in the Buffett area which you have to use even as a privilege guest for lunch can be a little repetitive but always good quality. The other restaurants on site that you can book are also great. I love this hotel and would recommend it to all. I shall be returning in may next year