Lionel Pierret
We recently stayed at the H1O hotel, and overall, it was a very positive experience. The hotel is beautiful and very well maintained. What stood out the most was the attentive and friendly staff, who did everything to make our stay enjoyable.
However, there was one aspect that slightly diminished our experience. Both during breakfast and dinner, we felt like we were in a 'McDonald's-like' environment—not because of the food (which was great), but because of the many children running around. Many parents seemed to let their children roam freely without paying attention, causing constant noise. Unfortunately, this was not something the staff could do much about, apart from watching.
At times, we found ourselves questioning if this dining atmosphere truly reflected a 5-star experience. Perhaps we were simply unlucky with the timing of our visit, or maybe we should consider paying extra for the privilege experience next time.
We will probably return at some point, but we hope that more attention will be given to this aspect of the dining experience in the future.
It seemed that the hotel is more focused on families with young children, which is understandable. But as a couple, it was hard to enjoy a peaceful meal. We noticed that we weren’t the only ones seeking a bit of quiet, but it was nearly impossible to find a calm moment.
A suggestion would be to create separate, quieter spaces for couples and solo travelers, while grouping families with children in other areas. This could greatly improve the experience for all types of guests.
Overall, a lovely hotel, but hopefully, more attention will be given to creating a better balance between tranquility and liveliness for everyone.
Kirilo Sztarcsak
Spent 12 days in a swim up room, was absolutely amazing experience, loved the hotel, loved the food, staff was extremely helpful. Highly recommend this hotel and especially the swim up room😍
Few things to mention, the rooms are super spacious and equipped with everything needed, the gym is best one in the hotel I have ever been, I didn’t even need to adjust my workouts. The bar was a good choice of drinks and cocktails, and since we didn’t have all inclusive, the prices were good. The coffee shop had tasty coffee and great deserts.
Chris fylan
Had a great stay at hotel. Staff were super friendly on arrival. Room was immaculate. Cleaners always done an excellent job. We were 1/2 board for trip. Hotel offered to change dinner service so you could have lunch service instead (perfect as we liked to go out in evening). Hotel quite far away from main area but the 471 bus could get you into town for €2.40 and taxi back was €20. Hard rock hotel over road also good in evening. Would definitely recommend this hotel. Great stay 😇
Daniel Grimsey
Just had an amazing 7 night stay at the H10 Atlantic sunset hotel. This was are 3rd time at the hotel, but the first time using the privilege service. This hotel is nothing but amazing and can’t fault the hotel, the rooms and the staff. The privilege service enables you to use the privilege lounge for breakfast and dinner and also the self service bar during the day. The privilege only roof top pool is great and has its own bar. My only thoughts or feedback was it would be nice if this pool was adults only as it can get a little noisy if there are families with young children there, I’m not against children having a good time and fun as I have children myself but it was meant to be a quiet area for privilege quests. The food in the view restaurant was amazing and the service was brilliant and always welcoming. The food in the Buffett area which you have to use even as a privilege guest for lunch can be a little repetitive but always good quality. The other restaurants on site that you can book are also great. I love this hotel and would recommend it to all. I shall be returning in may next year
Nic Pedersen
A perfect hotel for a perfect stay! I can highly recommend this all inclusive easily 5 star rated resort. The swim-up rooms are pure perfection for anyone who likes to jump directly into the pool. The staff was always(!) super friendly. I must mention the food of the main restaurant (Central Market) - I have never seen such a variety of high quality food in a resort in Europe before. My outmost respect.