Gran Oasis Resort

Welsh wanderer

Stayed in March last year. Staff were very friendly and helpful. We all had a great time. If Tenerife is a destination again I'll definitely be back. Only issue we had was the pool bar food. It just needs to be wrapped. The sandwiches were allways so stale. Just a bit of wrap and portion then out would solve it.

heather growns

Excellent hotel,hotel clean,accommodation was perfect and beds comfortable.Food was lovely and staff lovely,friendly and helpful. Went away as a group of 7 females aged between 19 and 58 to celebrate a big birthday, all had a great time and would go back again. Without any prompting from the group the birthday girl got a voucher for a cocktail ,not on all inclusive, and staff brought out a cake in the restaurant and sang her happy birthday .A special mention to the guy in the bar nearest reception,Miguel ?, he remembered names and was lovely

Colin Smith

Where to start? 1st of all we went all inclusive for 2 weeks in January with no children. The hotel is lovely, the staff are nice and the rooms are good. The issues. The rooms were so loud!! Ridiculously loud!! I couldn’t get over how loud! you could here kids running up and down, conversations being had and EVERY morning come 8-9am when you’re trying to have a lay in, the cleaners cleaning the neighbours room by moving/dragging every piece of furniture which was as if it was in the same room as you. EVERY MORNING for about an hour!! The food was constantly warm, never hot! Food was poor to ok! We ended up going out for dinner half the time because I couldn’t stomach more warm food. The food court is tiny! It’s a large hotel and in the height of the holiday seasons this would be a nightmare! The all inclusive drinks are only severed till 11pm despite the bar closing at midnight, so you would have to pay from 11pm to midnight. The drinks available are all non branded drinks. Even Smirnoff vodka was deemed a premium drink which was chargeable, and a lot of cocktails are also an additional cost. The pool and area is nice and clean but again it’s quite small and this could be a real pain in the height of holiday season. **warning** The hotel is on top of a very steep hill, only a €5 taxi ride and the hotel is not great for anyone with mobility issues. For example, our room was about 50 steps up to get to our door, there’s a longer incline route for wheelchairs but it would not be easy unless you were staying on or near the ground floor. I probably wouldn’t go back even for self catering as the rooms were just so noisy. I would say this was a 3.5* not 4

Kerry Vass

This is the 7th time I’ve stayed at The Gran Oasis resort with my family. We stayed for 10 nights over Christmas. The rooms are great for us, we had a 2 bedroom with rooftop terrace. The rooms are spacious and spotless. Our lovely cleaner looked after us very well. The rooftop is great for getting away from the pool area in your own space. The beds are comfortable and the kitchen is well equipped if you are self catering. The food is good for all inclusive, there’s something for everyone at all mealtimes. The dining room can get busy at times, but we always got seated no problem. It can be noisy with unruly children, but that’s to be expected in a family hotel I suppose. The Christmas dinner, although not what we’d have at home, was really good with plenty of choice and nice wine. The canapés and welcome drink was a nice touch. The dining room staff are all great, but a very special mention to Luis and Vera, who go the extra mile to make you feel welcome. Reception are very helpful and the online check in (because we booked directly with the hotel) was very efficient and saved time on arrival. We didn’t use the hotel pools much because my teenagers swim in the 50m training pool near the hotel. We did notice that the big pool was closed 3 times during our stay, not sure why. I didn’t use the spa this time, but I’ve previously had a treatment there and enjoyed it. The gym is good, but it can get busy, especially if people take their kids in. There’s are good running route round the golf course from the hotel, which is just over 2 miles long. The pool bar, which was renovated this year is much improved. A special mention to Silvio at the bar, who also goes the extra mile to make you feel welcome. The hotel shop has the basics. There is a supermarket a short walk from the hotel. The arcade was great for the kids and the candy floss machine was well used! We have already booked our holiday for next year.

Eleanor Harvey

Amazing!! A perfect distance from the beach areas, a shuttle bus straight to siam park, a taxi rank literally down the road, the room cleaners are amazing, lovely people, the people at the front desk are wonderful and extremely helpful, the views from the rooms are amazing!! (I was on the top row of rooms for reference) The food is great, as a picky eater there is definitely something for everyone. all of the staff are great, the hotel is always clean, if there is any issues, the staff are on it (our hairdryer wasn't working and it got fixed by the time we were back from siam park) The pool is great, the activities are fun, especially for little children, it's an amazing family friendly resort and I'd gladly go back, I didn't want to leave! It's also very accessible, there is ramps and rooms for disabled people. I also forgot to mention there is sellers pretty much every day, there was a jewellery stall, clay figures, engraved things you can get customised, clothes and some other things like that!