Steven McGhie
We visited this hotel on a 10 day holiday. Rooms were spacious, well air conditioned and very well looked after by the room staff. The food was better than I expected and the theme changed every night and the waiting staff were brilliant. The hotel amusements for the kids were great, multiple pools to choose from were all very clean. We visited the sister hotel, The Green Garden a couple of years ago and is definitely of the same standard. Highly recommended
Alun Thomas
Book a last-minute 7-night B&B stay here with my family (2 teenage boys).
Arrived midday, so rooms weren't ready, but we knew this beforehand( the room was ready about 2:30 pm). Alfredo checked us in and gave us the rundown on the hotel, mealtimes, and pools etc, he even called our transfer company( several times that week) to see if they had found my sons bag he left on the bus 🤦♂️.
Room was a 2 bed 2 story terrace (cleaned every day by the awesome cleaning staff) photos attached.
Pools were decent size, and lifeguards were not too strict. They told people off when they needed to.
Animation team were good from what we saw.
The location was a little bit away from the beach, and the main areas, there was a free bus to and from the beach and Siam every day. Taxi was about 7 Euros to most places or loads of scooters to hire. There is a bit of a steep hill up to the hotel, but perfect to get your steps in. The shopping centres are about a 20/25 minute walk,
We upgraded to all-inclusive twice during our stay (€45 per person), which was worth it for the 2 pool days we had.
Food was decent with a good variety breakfast was worth having every day.
The reception, bar, and restaurant staff were all awesome, happy, friendly, and extremely helpful, genuinely nice people.
We would stay here again as it is close to the airport, Siam Park, and Karting club Tenerife.
Cheers for a great week in the sun 🌞 😁.
Nikita McCrystal
Beautiful hotel. Views and the layout is very picturesque.
Staff are very accommodating and friendly.
Entertainment is average, very good at getting the crowd involved and keeping it entertaining.
Food was good.
Rooms were spotless and cleaned every day.
Need more activities for older kids.
Martin Jones
Our first family holiday abroad and what a great choice we made for some autumnal sunshine, the hotel was amazing, the rooms (apartment) we had was great with an amazing balcony and then a roof top solarium with unbelievable views of the surrounding areas. Food and drink choices were great, so glad we chose all inclusive (although my waist line has increased) staff were brilliant and so helpful.
D Black
Really good hotel resort. Would recommend if looking for affordable, but comfortable, clean and spacious all inclusive break. Staff were very good. Rooms are really apartments, upstairs with a living area (which we had 2 proper beds in as family of 4), balcony and small kitchenette. Downstairs main bedroom with another outside space, and nice large bathroom. No complaints at all, clean spacious and comfortable.
Resort itself was spotless and very well kept, nice flow to the place. Pools very good and lots of sun loungers.
All inclusive buffet food was generally excellent with lots of choice. Can get busy and so they try and rush you on after finished at your table but this was our first all inclusive so suspect that's normal. The poolside bar is a nice place to sit in shade. They have sandwiches, hotdogs and chips available there 11-6. The other small bar is for a quiet drink away from the evening entertainment. So all works well.
My only complaint is the all inclusive wine, which was undrinkable (beer and cocktails were fine though). Very surprised at this given we were in Spain after all! Same for the coffee, really bad unless you went to pool bar after 11 and asked them for a proper espresso machine coffee. And the fruit juice at the all inclusive was horrible. But really that was it, everything else was great.
The surrounds are not a place you'd want to walk about, feels like lots of other developments have stalled so lots of abandoned building sites if you walk down to Los Cristiano's beach (25 mins). So best just get a taxi (5-8 euros), v easy to hail or reception order. You don't see any of the surrounds from the resort so it doesn't really matter. Very easy and short taxi from/to airport too (25 euro).
Our apartment was right at the top of the hill, so quieter up there and could get a view out towards sea.
The small onsite gym was basic but actually pretty good. I wouldn't recommend the neighbouring golf course, very expensive and not as good to play as it looked from the resort!
Finally, the temperature in mid October was amazing. Absolutely perfect. Hot in sun but not too hot. Never cold or chilly. Cooler at night but still pleasantly warm and never needed jumper. And not uncomfortably warm at night either. Pool felt cool when first in, but that was more the change in temperature, once in it is fine.
Would return, and might well do next October.