PC Kings
Hotel is well run, clean and overall good. Only reason to visit reception was to get information. Not central to Benidorm but well within reach on public transport. A small great beach within a 10 minute walk with the long beach to the old town within 10 minutes. Great views overlooking the mountains. Better views if lucky enough to get a seafront view which we weren't. The food was nice enough and last night's food was really tasty. Coffee is not nice.
Roque Segadevieito
There are so many positives about this hotel but without a doubt their one strength is their staff - they were singularly amazing. They immediately made us feel at home - friendly, helpful and good fun. Well done to all of them but a special mention to Camila and Begonia. As always with these sort of reviews, if you're the kind of person who is polite, appreciative of people's hard work and treat them with respect, you'll love the staff here. The food is really good. Great variety, good salads, some cracking dishes and you're never far away from a good paella! We were here during Halloween and I have to say they went out on a limb here and really took care of the kids that were in the hotel with a massive trick or treat round of the hotel and a cool little homemade terror tunnel. Downside? Well, yes there was one. Our room was a little tired - 0501 in the smaller tower. We had a faulty shower, a dodgy cistern and some open cracks in the wall - it just wasn't what we have been used to from this hotel. We ended up being moved which took a couple of days and that took its toll a little. That being said, we came away having had a really good week. The staff in the hotel very much made it so a big thanks to them.
Mark R
I thought this Hotel was lovely. No problems at all. Ana behind reception was very professional, friendly and polite. Food was plentiful and a great range of range catering for all. . The views from the cocktail bar were amazing. We would definitely stay here again.
Juliette G.R.
Our experience was magnificent, we were two couples looking forward to disconnect so we booked an afternoon in the Spa at their Wellness Beauty Center, Montse received us as we got out of the lift and after the Spa she offered us a glass of sparkling wine, there was a water fountain and tea in a little nook where we could sit and chat. We also had a massage the next day which was absolutely relaxing, Ana the masseuse is a grand professional. Apart from this great experience the rooms were very clean and comfortable. Looking forward to repeat this getaway.
zuzanna Bogusz
AVOID THIS HOTEL! WORST HOTEL TO EXIST! Staff are rude not helpful at all. I paid for all inclusive, the food is disgusting for the money you pay. The drinks are NOT included in the all inclusive, so you have to pay separately. In the reception they tell you that if you upgrade £14 to a premium all inclusive you will get all drinks you want for 24hrs which is a lie. We upgraded and still had to pay for cocktails!!!!! Bar staff are extremely rude, even got told “ I don’t care what you want” and some bar staff don’t even speak English. Do not come to this hotel as you will be disappointed.
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