Juliet S
The hotel was lovely and quiet and the spa was such a bonus. As soon as we arrived I could feel the calmness. Price seems to have jumped up a lot since we first started to look at this hotel a year ago. Maybe it was the time of year. Would definitely visit again for total quiet and relaxation. They had made an effort having vegan options available at dinner and at breakfast every type of vegan milk was available. Everything was clearly labelled. Food was always fresh and hot. Saw thermometers being used to check temperatures. The upper pool was very quiet with Bali beds available and we did enjoy some pool activites at the Infinity pool with the animation team who were so friendly and fun. All staff were amazing. Very helpful and friendly. No personal phones to be seen, although the bar tender in reception disappeared regularly one evening ( may be due to live football so forgave him ha ha) Cleaner was efficient and discreet. Just one disappointment is that we encountered a staff member entering the hotel (not on duty) being generally negative and rude using the F word. Would go again in a heartbeat if prices drop.
Mark Spencer
Great hotel, just left today. Firstly Eileen many thanks for your patience and understanding sorting out our all inclusive issue.. 5 stars. 👍. Food was always excellent.. Just more vegetables would have been great and bacon and sausages at breakfast were pretty poor... Rooms also good and roomy although getting slightly dated but views made up for this... Location great and all staff were brilliant that we encountered.... Entertainment was probably the major let down especially pool side... Really needs more than(look at me Patryk) doing his high kicks every day to the same 3 songs. M. Spencer
Natália Ronvalter
It is a very beautiful place with a stunning view. I booked a spa pass and an 85-minute massage. I highly recommend the spa. Unfortunately, I cannot recommend the massage. The therapist was very unskilled and didn't know the techniques. Sometimes, I had the feeling she fell asleep. The room was cold, and the air conditioning blew cold air directly onto my body. This was one of the worst massages I've ever received at a spa. I believe that for such a price, well-trained professionals should be conducting the treatments. The therapist had no experience, and it is impossible to provide good treatment with long nails. I'm sorry to have to write such a review.
Alan Emery
A nice hotel and food good.Room housekeeper v effecient and prepared room early every day.Hotel very busy.
I walked into a thick glass panel in the reception area (a discrete panel in a tiny side room)and banged head v hard.Reception man got my daughter some ice but there was no further contact re injury.Head v bruised and painful still(6 days later)a follow up call would have been nice,a fellow quest was v concerned.The panel was not obvious.These little touches make all the difference.
Phil Teague
Great hotel. Lots of cupboard space. Cleaned every day. All staff were happy and friendly. Couldn't fault it apart from.... After arranging our evening around a cabaret act that we wanted to see - twice they didn't turn up. Not good.
My Booking
