Brenda Higgins
Just had a lovely holiday with family at this hotel. First mention should be the AMAZING staff, they are really hard working, polite and very friendly. They do everything they can to ensure you have a great holiday and that includes every single one of them no matter what their job is. The rooms are very large and comfortable, we had a beautiful pool and sea view with a kettle and fridge in our room. The food was always delicious with plenty of choices and was of a very high standard. Enjoyed sitting at the pool bar and eating at the street food area, also spending time at the island bar and beach during the day. Last thing to mention the hotel was spotless, thanks for a really great stay to all of the staff and l hope you all get a pay rise because you deserve it
Claire Pearson
We absolutely loved this hotel, had everything you need on site, and was close to a shopping centre and pub (if you wanted to have a walk).
The service was brilliant, rooms cleaned every day, plenty of places to eat, and food was lovely and cooked in front of you.
Bar service was great with plenty to choose from.
The staff are friendly and helpful, even tho they didn't speak much english they tried to understand.
The pools are clean and had lifeguards, great for kids with the splash zone.
Monsur Hussain
I've been there 3 times. This time I experienced the bad experience, room beds where like sleeping on springs no iron plus most things were closed as of end of season. But overall was good my child loved it and the food was OK..
Fiona MacCormick
Beautiful hotel! All the staff very nice and accommodating! The place was spotless everywhere! The only slight downfall was the food as it was out with the season time so most of it was cold but I can't fault anything else in the hotel it was beautiful!!
Chris Price
Its a bit of trek from Antalya airport, we got a private transfer and it was an hour and 40 mins. On entry this place is very impressive, the hotel is huge with very good and modern decor. We got upgraded to a family suite when checking in and was taken up to the room. The room was huge, we had to request another bed however as there was only 4 beds including a double but there was 6 of us, but it wasn't a problem and the staff brought a bed up within minutes. We went down to the restaurant for something to eat. It was like a stampede, just no order whatsoever, people queuing for food only for other people to go up and fill their plate. The food overall was edible but if I had to score it out of 5, it would get a 2 and that's because I am feeling generous. I avoided breakfast completely, no sausages, no bacon, more of a continental breakfast. Anyways back to the room, the room was ok, for a 5 star hotel I would've expected better. The view was excellent though. Our fridge was replenished every day with water, pepsi and fanta. I can't fault the service whatsoever, the staff were brilliant.
Restuarants - Main buffet restuarant is on the bottom floor (Z) open for breakfast and tea. Whilst this is open, burgerland is shut. To book the a la carte restuarants, you need to book the day before you plan to go at the guest relation office, however you can only book these between 9-11am. Get there well before 9, I waited 50 minutes in a queue to book the Italian to be told it was fully booked, ended up going to the steakhouse, which was ok, nothing to write home about. During the day there are street food places to eat from which aren't too bad.
Pool areas - The slides and pools are brilliant, something there for everyone, the kids loved the slides. Around the pools, it was like walking on ice, they have these blue mats around the slide pools but the mats tear your feet apart. I ended up with cuts on my feet, it was like walking on the bottom of a bottle crate. Maybe the hotel could invest in some better mats that are easier on the feet. We invested in pool shoes for the kids, it didn't help. Just take your time around the pools. Make sure you get your sun loungers early otherwise you've no chance of getting one.
On the opposite side of the road, there is Eftalia Island, there are more restuarants, shops, entertainment and water slides over there, however you're sharing this with all the other Eftalia hotels. So again if you plan on going over there to sunbathe around the pools, then get there early. We didn't eat over there so can't comment on the food. There is a Starbucks on the Island. The beach is also on the Island, be careful when entering the sea, the first 10 yards you're walking on rocks and shells, mainly broken shells. Be mindful that you're not allowed to go to the other hotels, So if you're in Ocean, you can't go to Marin or Aqua and vice versa.
With the drinks, anything local is free, anything imported like Pink Gin is charged at €7. To be honest, it's quite expensive in and around the hotel, we charged €5 for a can of Fanta. There are restuarants outside the hotel grounds, but I would recommend having a walk up during the day to book a table, expect to a pay a deposit but you'll get that back or taken off the bill.
If you're lucky enough to be there on a Sunday, make sure to go to the Market. That was an experience.
Overall, it was a good hotel, the only thing that let it down really was the food. I always ask myself if I would go back and the answer is yes, but only with the kids. This is definitely a family hotel. I would also suggest the hotel has a smoking ban around the childrens area. People smoking around the kids pool and play ground isn't good for the kiddies.
My Booking
