Kamila Doroszkiewicz
Just returned from our vacation a few days ago and it was so good that I couldn’t not leave a 5 star review for this hotel. The overall experience was absolutely incredible, rooms are very clean and looked after. The food is amazing I couldn’t get enough of it. Bars (by the reception, pool etc) look stunning and the drinks served are very good. But mainly I would like to thank the animation team for all the activities they offer. They kept making everyone’s days brighter and happier especially Hazar. Super friendly, professional and just a great person to talk to. I would definitely like to return to this hotel next year and many many more times, hopefully the same staff will be kept as they are all amazing. Thank you❤️🫶🏻
Anna Lebedeva
I’ve just spent a week in this hotel (August 2024). It was the worst hotel I’ve stayed in while visiting Turkey.
The hotel is old and out-dated. It could have been a great value for money though if everything had been cleaned properly. Disgustingly dirty dishes and cutlery, public areas were left uncleaned (or cleaned, but in very poor way) for days.
It was really uncomfortable staying in this place. Wouldn’t recommend going there. If you care about cleanliness at least a bit, avoid staying in this hotel.
I’ve checked reviews before going there and I was literally shocked - I truly don’t get people who rate it higher than 3…
Justin Brans
This was definitely my favorite vacation to Turkey! Club Mermaid Village, located in Türkler is an all inclusive resort. There's multiple resorts around the place and it's located near the sea. There's even a claimed place at the sea. The service is really good. The people are very nice and the entertainers are funny. Everyday there's a lot of activities. Every night, there's a show. The food is of good quality and there's more than enough to choose from. There's a nest of kittens at the resort and there was a fluffy stray dog at the entrance when we arrived. They also have slides, a spa, two pools, a restaurant, a place for the evening shows and more. The rooms are cozy and neat. There's a tv and of course a shower. The restaurant has different foods throughout the day. My personal favorite food is the watermelons 🍉🍉🍉! There's also a bar where you can get drinks and cocktails. This was an incredibly exciting and fun experience and I definitely recommend you to go to this resort with your family for a week or so!
Mike
Our arrival in the hotel was at 01:00 a.m., when i got to the room with four children the beds werent ready, not enough beds and the bathroom was smelly and not maintained well. So not the service you would expect. The matrasseswere a bit hard but ok. The swimming pool was clean, the fries were good and food was fine. At the snackbar pool there were regularly queues for getting beer and soft drink. Also in the afternoon for ice creams there were long queus. There was not enough staff and it was also visible because the clothes of the bar staff were dirty. The staff worked very hard so that was good. I had a bad experience with the supermarket manager from the hotel. after my son tripped over an extension cord that was lying outside on the street for charging a bicycle, the supermarket manager tried to make it clear to me that my 9 year old son had to look out because the wire was there, whereupon I indicated that it caused a dangerous situation, he got hostile and he started pushing me. I walked away and made a complaint at the hotel reception and demanded apologies to me and my son. Which never came.
They did arrange a cake for the birthday from my daughter
It s a disappointing that you have to pay 13 euros a week to get wifi for 2 devices.
David G
Overall, 3 stars. We stayed at this hotel for 9 nights. We were a group of 7 people, and it cost over £6000 including flights to stay in this hotel. I thought it was a great deal, since in the pictures It showed many water slides and good-looking pools. But when we came here, I regretted coming here. The room had mould growing in the bathroom ceiling, the room was dirty, and the beds were rock hard. At the restaurant, there are barely any options. There was 99% turkish food and 1% international food. Some dinners I had nothing. It was the same every day. The pools had sand in them, and they were parley clean. Where the drains are, there is some green moss growing there. The waterslides were good, except the blue one and the orange one. The blue one, you would stop halfway through, and the orange one would hurt your butt. Also, there is another waterside behind the hotels waterside, which we thought was owned by club mermaid. It was not. It was another hotel. Be careful while looking at the photos. You will be fooled. At night, we stayed outside. There was basically the same thing over and over again. Also, this hotel I'd very busy, it has over 5 blocks full of hotel rooms. It was too much. Too many people. They should build more pools and expand the restaurant to hold all these people. The first day here, we had a meeting with a staff member to buy one of these safari trips to Green Lake. They scammed us. He said that he would give us a discount and everything was included. It wasn't. We had to pay for the zoo, and we didn't even go to the actual canyon. We also didn't go to the fruit orchad. It took 2 hours to come from the airport and it is a bad location. It was nicely decorated with trees and plants. There are also dogs and cats. The cats hang out in the restaurant, and the dogs hang out at the resturant
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