Shuyi Tvh
I was there with my 2 daughters in winter (which was a comfortable 16 degrees and sun in Malta). We enjoyed the indoor pool (although it was a tad small). The staff were all super friendly.
We had half board and dinner at tabloid was great. The waiter from Nepal (sorry I don't remember his name) was exceptional and so friendly and polite and great with the kids. The lovely man working the bar at Penny black was also great, Christian I believe?
We had a lovely stay, thank you.
Sauna could be warmer though!
Jennifer Clifford
This hotel is in Sliema and it is a short walk to restaurants and a ferry that you can take to Valletta. Staff have been so friendly and welcoming and I've thoroughly enjoyed our stay here. There are 4 different restaurants you can eat in the hotel one of which is inside their pub. Breakfast has been amazing. So much to choose from it's impossible not to find something to eat. I definitely recommend this hotel to stay in
mustardfreakcaz
I stayed for 3 nights and it was a lovely experience. The room was very spacious and clean. I had breakfast each morning and was impressed with the amount of food on offer. The fresh fruit and fresh bread were excellent. I appreciated they had soya and almond milk, so I could have a nice coffee each morning too.
Only one small thing that didn't work well was the kettle in my room, the lid must have been damaged as it wouldn't stay closed, if you boiled it you had to weigh it down with something or it would boil forever, it wasn't a huge issue though, I just used it a few times.
The little gift shop inside the hotel was also handy and had some nice things.
Staff were all friendly and overall this was one of the nicest hotels I've stayed in for a while. I would happily stay here again in the future :)
Christopher Griffin
Our first stay in Malta was a pleasant one at AX victoria. Nice comfortable rooms, with amenities. Great housekeeping everyday. The reception was friendly and helpful. Breakfast was varied and well made.
Mehran Pourmiri
We recently had the pleasure of staying at AX The Victoria Hotel, and I must say it was an absolutely fantastic experience from start to finish. The property itself was beautiful, with clean, well-maintained facilities that created a warm and inviting atmosphere. However, what truly stood out was the exceptional service provided by the staff.
From the moment we arrived, the employees were incredibly polite, attentive, and helpful. They went above and beyond to make sure my stay was comfortable. Whether it was offering assistance with my luggage, providing local recommendations, or promptly addressing any requests we had, their professionalism and friendliness made me feel truly valued as a guest.
One particular moment that stood out was when I mentioned needing help with directions; a staff member not only explained the route clearly but also provided me with a map and offered additional tips to make my journey smoother. These little touches showed their genuine commitment to excellent service.
The room was spotless, with every amenity thoughtfully arranged. The bed was extremely comfortable, and the attention to detail in housekeeping was evident. The hotel's dining options were also a highlight, with delicious meals served promptly by staff who were just as welcoming and attentive.
Exceptional Service Beyond Expectations
We had an early morning flight and had to check out of the hotel at 4:00 AM. To our surprise, the staff went above and beyond by arranging a takeaway breakfast for us to enjoy on our journey. This thoughtful gesture truly exceeded our expectations and showed their dedication to guest comfort and satisfaction.
It’s rare to find this level of attention to detail, especially at such an inconvenient hour. The breakfast was well-prepared, fresh, and exactly what we needed to start our day. This small but meaningful effort left a lasting impression on us, and we couldn’t be more grateful for the excellent service. I highly recommend this hotel to anyone looking for a stay where the staff genuinely care about their guests. It’s the little things like this that make all the difference!
Overall, AX The Victoria Hotel, exceeded all my expectations. The combination of a wonderful environment and a team of employees who genuinely care about their guests made it an unforgettable experience. I highly recommend this hotel to anyone looking for a perfect getaway with service that will make you feel right at home. I'll definitely be returning in the future!
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