Sliema

L L

Lovely hotel. Food good. Pool good even if it is across the road! Could do with new pillows for bed. Could do with safety stickers on the glass balcony windows. Could do with allowing guests that are checking out to have a meal. There is lots of food left over so it would not have hurt! We arrived on the Thursday and missed our breakfast so it would have been nice when we left Thursday evening the next week to have had a dinner.

Jon Phelps

Great hotel, used it for B&B The Food Hall lovely, lots of variety. Our room was super, no sea view but well appointed and The Air con is very cold. Bar on the ground floor good and the Sky Bar has a great view and vibe. The staff are very attentive and polite

Katrin “Kati Luhaus” Luha

Good location, clean room, air conditioning. We did not spend that much time in the hotel..more or less sleeping, breakfast and go. But everything what we needed, was provided and most importantly- it was clean. The breakfast was rather ok. They have a good variety but somehow everything tastes the same. Skybar is super-cool!

Mina M

Stayed several times there. There were times that were revocation where it was not comfortable at all. The service is professional and friendly except for the long checkin. Many occasions they were kind to accommodate late checkout. Food is good, location is one of the best with this sea front view. If you are looking for smoking sea front room, this would be one of the very few that you will find that at that cost ( perhaps the only)

Mary Lunsford

This was the worst hotel experience I have ever had in my life. They lied and told us they informed our booking company (Expedia) that there was construction which was complete lie as we received all other messages from the hotel. Our room 5121 was 3/4 renovated, there is only a sheet for the bedding, the pillows are awful, the hair dryer is from the 1920’s, nothing is connected (our room was essentially 2 buildings away from the main). The construction noise is the loudest I’ve ever experienced and it starts at 7-8am, drilling in your hallway, nail guns in the room next to you, construction outside your window, caulking being put around your door, drilling for the new elevator, dust in the halls, you can’t escape even with a noise machine. The pool is across the street and dirty, the “spa” is down the street, there is one sad bathroom in the lobby. The cleaning ladies are friendly and nice (only positive ). The renovated shower leaks all over the floor of the bathroom. The mini fridge was broken, the balcony looks like it may fall down (building 2 from left of main hotel if you’re on google). When we asked about the construction they clearly had lots of made up excuses and we paid full price and had booked 7 months in advance. Even if there wasn’t insanely loud construction, this is a 2.5 star hotel don’t be tricked. They didn’t even have our other friends room ready when we arrived, even though we booked 7 months in advance so they were given a room with no windows for the first night, 100 euros off and told they’d be fully moved to the sea view room at 2pm the next day which ended up taking until 3:45pm and ruined their second day as we had an event to get to at 4pm.

Rye Serneo (Rye)

I want to share my positive experience at this hotel with you. Some previous guests have left negative reviews, but I found it to be a gem. The room was decent and the service from the staff, especially Khalid at the reception and Juan in the restaurant was amazing. The breakfast at the restaurant is excellent. The portion size is generous, and the quality of the food is top notch. The price was reasonable and the location was very convenient with easy access to transportation and various attractions. I definitely plan to stay at this hotel again in the future.

Milena Lamar

Excellent employees! Except for one I found on the last day, it seemed to be replacing the attendant. The place is great. But I was unlucky enough to find a cockroach in my room. Breakfast is very basic. The location is worth it. But, they owe me back the 5 euros they charged me when I arrived. They charge this fee to make sure we're going to return the key, I think that's terrible! And on the day I checked out, who answered me was an unprepared person and didn't give me my money back. I've already sent an email about it and I'm waiting for answers.

Jill Sullivan

Although the room had a great view across the harbour, the hotel itself was very tired and needs updating. The air conditioning was faulty and the fridge was barely working. The breakfast was awful with powdered scrambled eggs and hardly any choice. There were still perspex screens up left over from covid 4 years ago so you had to ask for what you wanted. Also when we were there loads of school kids were there on a school trip so at breakfast it felt like a school canteen. This wasn't mentioned when we booked. The pool was supposed to open at 10, which I thought was a bit late anyway but sometimes it didn't open until at least. 10.30 and one day they were not going to open because there was a bit of a wind. The staff though were great but there weren't enough of them so they were run off their feet. The location of the hotel was good and there were plenty of good restaurants and bars nearby. Generally I would not recommend this hotel.

Lorenzo De Iudicibus

I stayed in this hotel last week with my school from Rome for a language trip and I must say that I had a lot of fun given the experiences I had that I will never forget. Today I returned to class and the routine has started again, but I will always cherish this week spent having fun with my classmates and teachers.

Javier Certain

As a traveler and thinking about having a place comfortable to rest this is one of the worst places I have seen, I was given a single bedroom for 2 people. The installations are too old and not in good conditions, the bed is uncomfortable ; the AC does not work properly, the view from the room is terrible. I will never stay there again.

DD Banks

Good hotel, located a few mins walk from the beach. Rooms were spacious and well decorated. Staff were all friendly and very helpful. Really well equipped gym, indoor pool and sauna. Steam room functioning but there’s an damp/mouldy smell in there. Rooftop pool area also lovely with a nice sea view. Wasn’t a big fan of the breakfast though so docked a point. Fruit juices were from concentrate, coffee machine makes some very bad coffee and the food in general wasn’t up to scratch for me. Hotel also caters to families/older demographic from my experience which for me is fine but may not be suited for a group of lads for example. Total cost for 4 night was £500 including breakfast. Probably fair considering the facilities.

Alison Rutland

Lovely hotel in Sliema. My husband was in the hospital next door and the location was ideal. I found the most wonderful and concerned members of staff on the front desk, Charles' welcome each morning at breakfast. Marvellous Penny Black bar for an evening snack. Thr room was very comfortable, and the cleaning staff efficient always helpful. Thank for making my stay during a worrying time so wonderful.

Arjun Greig

Me and my family stayed here in August 2023, and it was a fantastic stay! The breakfast buffet provided plenty of options and I was always satisfied when using it. Reception were always helpful whenever we needed something. The swimming pools at the top are very good and the views are spectacular. Being able to drink at the Palace's (neighboring hotel) bar and restaurant was also very convenient. The options of restaurants and bars at the rooftop too were also very satisfying to have. The rooms are at a high standard along with having balconies with more tremendous views. Highly recommended if you're looking for somewhere to stay in the metropolitan side of Malta.

Johannes Elze

Overall it was a very pleasant stay. We got a complimentary update to a wonderful and spacious room. The view from the balcony was superb as the beds were comfortable. The rooftop pool and sundeck were brilliant too. The huge breakfast buffet was excellent and all of the staff members were extremely helpful. No matter what, I felt treated like a very well appreciated guest. It's a very professional run hotel which also cares about the small things in the guests everyday life.

Nick Hostler

Thoroughly enjoyed our stay here, myself and my girlfriend's first holiday together and the staff were all excellent,very helpful, and accommodating with all our needs. Nice decor and fully air conditioned, rooms were very good, and cleaned very well every morning whilst we were out. Lots of local shops, good transport links with buses and cabs available. Food was excellent, and good variety every evening. We really enjoyed our stay here, and were quite comfortable despite the heat, and highly recommend here. They also have a hotel that's joined to this one, so you can access their facilities too, such as additional restaurants, pool and spa.

Nicky Fowles

Had a really good stay at this hotel. The staff are really nice and friendly and work hard to make your holiday good. We stayed in the fragrance suite which was lovely and spacious although I think more hanging space would be good. I knocked one star off as it's starting to look a bit tired and could do with some tlc. The location was good but up a bit of an incline.

cultofscarlet

Lovely hotel with excellent facilities. Lovely large rooms with balconies, mini fridge and great amenities in the bathroom. Good service at all bars and friendly staff throughout. My only suggestion would be on the Saturday grill night. The photos promoting this event portray a grill with an amazing looking cut of meat. The reality is that it’s a buffet and all the meats are in heated chargers, coated in various marinades. I found the meats to be over flavoured and overcooked. At nearly €50 per head I didn’t consider this value for money.

Anna Lindsay

Rooms are clean, large and comfortable, service is fantastic, beautiful hotel. Of the restaurants, the Rooftop Bar was the best for dinner- they were outstanding service, drinks and food. The Temptasian restaurant was not quite the atmosphere described - food was good but they seated us at a table right near the kitchen without good ventilation and made it feel like a sauna then a restaurant. Breakfast was delicious and well worth while with great gluten free options. Overall, a great hotel and would definitely recommend.

Ryan Holmes

A must-stay in Malta. Three days ago we checked into of one of the best hotels my fiancee and I have ever stayed in. The standard and attention to detail is top quality. The staff have been amazing, they have done everything they can to make us feel comfortable, going the extra mile whenever possible. Housekeeping have been outstanding, bar staff and restaurant staff have been incredible and the concierge/managerial staff have been some of the most welcoming and accommodating people we have ever met. I strongly believe that these staff have got everything right and all other hotels should know ‘AX the palace’ as set the highest standard possible in our eyes. My fiancee and I travel a lot, there is so much to see in the world and we have never been to the same place twice. This hotel and its staff, have made this such an incredible experience that we cannot wait to rush back again and again for years to come. Thank you to all the staff for everything, keep up the amazing work!

Lou Kyr

Just returned from a stay at this hotel which was an amazing experience. Staff are all welcoming and friendly. The staff will do everything to make your stay enjoyable. Their restaurant has lovely food and again staff will make you feel welcome from the moment you walk in. I would recommend this hotel without any hesitation. Very special place