Paradise Bay Resort

George Kararigas

This hotel is a fake 4-star hotel and simply horrible! I checked in late at night on 23rd Sep 2025. My room was dirty, not only with dust and nasty hairs everywhere, including the bed and sink, but also with pieces of plastic packages. The furniture is not just old, which would not be an issue, but also broken. The WiFi signal is just terrible. My worst surprise was this morning when I tried to shower. Almost no water coming out from the shower head, also broken, by the way, and the temperature would not stay stable. This morning, I went to the reception asking to change my room. I was told I would have to pay a cleaning fee, which was simply shocking to me. I said "You have a customer complaining that the room is dirty and you are asking for a cleaning fee?" - the reception person continued insisting on this. I am here for a business meeting using one of their meeting rooms. I was told that I am not allowed to bring in a small plate with fruit from the breakfast area to the meeting room and I can have something to eat at the coffee break. I went to use the toilet allocated to the meeting room and was surprised to find broken sinks and a complete lack of a soap dispenser for one side. I do not usually spend time and energy to write negative reviews, but this hotel and the attitude of the employees are out of this world. I strongly recommend avoiding it.

Claudette Cooper

If you want a 4 star hotel service, please avoid this place. Good things first - the dinner buffet had some really yummy food and also the Sunday lunch buffet. Also most of the staff was friendly. On Saturday night there was entertainment in the bar which we enjoyed. Cons - I will attach pictures showing the state of disrepair of bits of this hotel. The indoor pool had two big glass window panels literally missing. There was a storm in Satuday and we were being rained on in the indoor pool cause the roof was leaking. Also there were peeling walls, rust everywhere. After the storm the surround of one of the outside pools was not even swept and till the following day was full of debris. Worst even still was that in Saturday there was a dead cockroach near a deckchair in the indoor pool. On Sunday that cockroach was still there, so obviously no staff had been round and cleaned the indoor pool area. Because of the heavy rain, we had water coming in the room. Staff came to mop it up but must have missed a puddle because I managed to slip and fell. When I told this to the guy on reception, he did not even acknowledge what I had told him Also breakfast was mediocre at best. If you are a 4 star hotel offer 4 star service

Roshan Cherio

We stayed here for a week. All good, from the food to rooms. It’s located in the northern part of Malta, it’s very suitable for couples and families, you’re away from the noise of Saint Julian but you can reach it in about 40 minutes with the bus. Perfect mix of relax and fun thanks to the animation provided by the strutture. Special thanks to Rajan, one of the barmans, he is a lovely person. If you are going to stay here , you have to try his Capo spritz. Unforgettable. Thanks Paradise and thanks Rajan for everything.

K.E

I’d advise all of you to pay a bit more somewhere else instead of booking a room there … 1) One of the hotel’s staff opened our room at 5:00 am even though the door was closed … they apologised and offered a lunch buffet (once…) 2) The same women that offered the lunch buffet was not polite at all … when I started explaining all the problems my girlfriend and I had she cut me off like I was bothering her … 3) They have a ping pong table but they did not have any balls 4) Bed not comfy at all 5) We paid for a view on the see and we got a view on the parking instead (see picture) but in the impolite women’s opinion it is what we paid for and when I explained her that is was not she cut me off 6) Swimming pool was not that clean, that is a 4 stars hotel but there isn’t any guard 7) the gym was not like the pictures on their website We paid a four stars hotel thinking that there wouldn’t be any problems but we left disappointed. There are still some perks : - The man that works behind the reception’s desk on the night shift is very friendly - Cleaning team is also friendly - Except the bed our room was acceptable - You can postpone the check out

David Hyland

Had a decent stay at this hotel, receptionist are very helpful even if a little busy at times. The rooms are good but the decor and hallways are a little dated and could do with modernising but everything worked as it should. The pool areas are big and plenty of loungers around. The indoor pool area is run down and older so we kept to the main pools. The food was decent at the restaurant and the evening entertainment was great especially the kids loved the activities put on like quizzes and bingo. Has a well stocked shop on site with games room and outdoor kids play area. It also has an another restaurant across the road with a private beach and water sports activities which was great. Location is good if you rent a car or fancy the long bus journeys. I noticed a lot of locals getting off buses and parking at the hotel to use the pool and facilities at the weekends so be aware it gets very busy at times. Overall a good stay we would happily stay again.