Keith Boyes
Little or no air conditioning in the room.
Fresh towels every day.
Location is OK but feels a bit like in no man's land.
Receptionist sent us to wrong location for our transfer pick up, hotel refused to pay for private taxi, so cost us additional €84.
All in all decent hotel but wouldn't go back.
Helen Woodhouse
Stayed here for a week in late March. This hotel is extremely clean, the staff are all really friendly. We had booked half board and found the food to be mostly good both at breakfast and evening meal. Drinks in the hotel we felt were reasonably priced too.
Angela Birmingham
Just returned home after 4nights staying in this beautiful hotel, and must say it's the best I've stayed in Benidorm.
Spotless clean, 2 great rooms, both sea view on the 9th floor.
Food was very nice, & due to us catching an early flights a breakfast bag was given to us, you couldnt fault it.
staff were friendly & helpful.
I give 5* to the hotel, location.
Walk With Niamh
I stayed at Hotel Benidorm Centre, it's located right in the middle of the New and Old town of Benidorm and two streets back from Levante Beach. Unfortunately, I wasn't WOW'd by this hotel. In my room there was an exposed electric box (this really should have had a cover).
No USB sockets.
The bath was difficult to use because the shower head was in the middle of the bath and the shower glass was on the sloped part of the bath so it was impossible to get a shower without lots of water spilling onto the floor.
There was no complimentary water and shampoos and body washes were in a sachet, not wall mounted dispensers. On floor 10 there's a relaxation room (Spa) and gym, however, on my visit the Gym was locked. During breakfast there was no Cava. However there was a huge selection of food!
The pool area is small with one Bali Bed. There's a roof solarium which can be accessed only by stairs. In my opinion this is not a 4* hotel more 3* superior.
C+ Could do better.
Lindsey Howitt
We arrived to be told even thoughvwe had booked 3 months prior there was no room available for us and we were sent across the road to Los Alamos.
Contacted easy jet and they said that the hotel was not one if there's therefore we could not stay as they were not insured for us to be there and we were moved to Diplomatic next door which was fabulous.
Very disappointed, 3 hotels in 2 hours