Rafik Morris
This hotel is good for those looking for a location and a nice beach.
As for those looking for a modern room, this is not the hotel, but the service in this hotel is very good. The food may not be the best, but its advantage is that you are in the city center. All the restaurants are around you. The employees are very respectful.
Terry ATKINS
Don't be fooled by the picture's. We booked this and upgrades to a superior room but the company we booked with booked it through another company who booked a basic room. Well if that room was a basic room I would hate to see a tip of a room. The doors to the balcony wouldn't lock, the pillows were yellow, the fridge was dirty and rusty. We complain to the front desk and the young girl who was dealing with us was going to put us in the right room but the manager got involved, and to say he was obnoxious and rude is an understatement.
The bar and restaurant staff were all nice and polite, couldn't do enough for you. The food was edible but the selection was very poor. We sat by the pool next to the slides but only 4 or 5 peoplw went in and said it was freezing and that was over a 7 day period.I would have given it 1 star but 2 stars are for the staff that I mentioned before. Apologies for not remembering any names but all nice and polite.
Would I recommend going here,NO, unless it's for the sun. I never write reviews for hotels but this had to be said. The reason for me taking a picture of my socks was to show how dirty the floor was. They did eventually put us in to a better room which was described as deluxe, it was better and cleaner but definitely not deluxe.
Dragana Arsenijevic
Such a cute hotel. In center of Hurghada. In front of hotel there is walking area with many shops. Beach is lovely, food is great. Everyone is very kind. We had great time with Marco animation team. Rooms are well arranged. Definitely great choice.
Justina Medutyte
We stayed at ZYA Regina Resort in January and experienced both positives and drawbacks. The hotel had ongoing construction, with the main pool, BBQ zone, and Italian restaurant out of service. However, the food was good—we ate everything without any stomach issues. Alcohol quality could be improved. Since it was off-season, the hotel wasn’t crowded. The beach was clean and well-maintained, and the staff were friendly and helpful. Special thanks to Hazem at the beach, Aldo for massages, and Saiid, who made the best drinks! Some excursion sellers at the hotel beach were too persistent. Rooms were clean, though bed sheets seemed worn. Morning noise from grass cutting at 9 AM was a bit disturbing. Overall, we liked the hotel for its good location and welcoming staff, but it’s more of an economy-class option.
Walter Benda
They make you pay for water! They sell an all inclusive where you have to pay for water! They consider 2x600ml per day sufficient and any excess water needs to be paid for. Or you can drink the unsanitary pipe water for free; the pipe water everyone warns you not to drink and that they use to water down the soft drinks.
The wifi is only available in the main building ground floor and really bad. Several connection losses per hour. They do not even have an option for paid wifi.
There is other minor points too but those two are red flags and big deal brakers.
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Since they bothered for a ChatGPT answer, I can add a few things:
- half the electricity plugs are broken; they are randomly EU or US outlets
- window frames in the bungalows have no double insulation as well as holes in the frame due to DIY repairs like my keylock so any noise (like lawn mowing) enters basically unfiltered
- workable tables with chairs only have iron back holders which gets quite inconvenient
- they only drinks serverd in the meal hall are mixed with tap water
- cell phone internet was dependant on where you where inside the area and could be impaired as well; tryed out Vodafone, Orange, etisalat and Telekom foreign wifi
- the reception in majority did not speak proper forein languages except for Russian; the level of English and German was infuriatingly poor since most of them could not follow you when speaking more then the very basic
- bathroom construction leads to wet feet when using the toilet since neither the water nor humidity can properly escape
- since there was no room card I had to switch of the fuses for air ventilation -> fire hazard risk for no reason
- on several occasions the employes just switch of the lights without checking for ppl in there; in the main hall it is not that big of a deal since there is some rest of light from the central lobby but when they turned off the light while I was running in the gym I hit the wall with full speed since lights and the conveyer suddenly turned off; when confronted the employes "excused" themselves with an electricity blackout which was a lie since the rest of the area was still lighted
Again: Forcing your guests to run chores for proper drinks is neither acceptable nor excusable in any way! You serve alcohol for free and I witnessed several alcohol induced incidents but you force your paying guest to run chores for water; the very same guests to subsidize the more expensive alcohol while only consuming non-alcoholic drinks? There is a word for this: Bullshit!
Serve botteled water for free and make the alcoholics pay. They do it anyway so that your stuff fills in more alcohol, sometimes handing out pure cups of hard liquers.
Stop making a AI generated excuses and fix the problems of which there are plenty!
My Booking
