Carol Smith
Just back from this so called 4 star hotel !!……. We won’t ever go back here ! The reception staff rude not helpful at all, we didn’t receive any information pack, our room was a sea view above the bar area very noisy ! Rooms are very dated and basic, we did get clean towels everyday but our bed linen was never changed the whole 10 days we were there.
The restaurant looked like a motorway truck stop cafe! With very little food options although I did find something to eat sometimes.
The drinks are disgusting …. Cheap wine ! Beer was flat and didn’t taste that good.
However the sunbed guys were great and always had a smile, as did the beach barman.
Our flight going home was at 21.45 and had to be out the room at 12 noon! We asked to keep our room and told the night before we could …. Then the next morning we couldn’t as it was full (which I didn’t believe) maybe if we had offered a bit more of a tip !
All these people want is your hard earned cash !!
Only good thing about Egypt is the taxis are really cheap …… the airport is an absolute joke they treat you like animals, miserable rude horrible people !!
manuel zabilev
The hotel is nice, rooms are clean and tidy. First impression was when we arrived and the man who brought our luggage to our room asked for a tip. When I gave him a tip he was not happy and become very rude. During all days in the hotel we were asked for money and bothered to drink freshes that we didn't order but had to pay after. White wine always finishes and we had to drink sparkling water on an all inclusive basis. First evening we were refused white wine from the buffet in the restaurant as we paid for all inclusive.
On the beach we had no time to relax because lots of people were coming one after another to offer something and were so pushy that it was very hard to get rid of them. First and last time in this country. Disgusting people, most of them looked at us like " walking wallet" trying to sell something 😒
Кристин Великова
Honest Review – Mixed Experience
The hotel had a welcoming staff and a beautiful beach view from our room, which we really appreciated. However, the hotel itself felt quite basic and didn’t really live up to a 4-star rating. It was fine for the price we paid, especially since we spent most of our time exploring rather than at the hotel.
One disappointing experience was on our last day when we were unexpectedly charged for two cheap, tasteless drinks. A friendly staff member initially assured us it wouldn’t be an issue, but when the receptionist changed, suddenly there was a problem. Given that we barely used the bar during our stay, this felt unnecessary. We ended up going to the nice café next door instead, where the drinks were much better anyway.
Overall, an okay stay with a nice view, but some aspects of service and quality could definitely be improved.
Yin xoxo
I had a really good experience in this hotel! I was in room 4160 and the room was good. The beds were good and clean and the water became warm immediately. Also the kitten in the lobby is so cute!
Charlie Oldnal
The food is inedible, there are no locks on the doors, the pool isn't heated and, as it is primarily in shade, it's essentially an ice bath and unusable. You also can't use the beach as there is a constant walk of jellyfish on the sand - I would assume they are as present in the ocean. The hotel was full of stray cats that scream all night, the WiFi is only available in one room and doesn't work, touts are allowed free reign and are everywhere, and there's a general lack of safety. I'm not sure why it's allowed as a destination.
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