Sue Ettritch
The hotel is clean & tidy, the staff very attentive & helpful. It is a good cheap holiday but don't expect too much.
It's tired, the online photos are old. All the sun beds are in varying states of disrepair, the beach towels have definitely seen better days & should be replaced, the room bath towels are not much better.
The location however is fabulous.
Michelle Buchanan
Our family of 8 are just back from a week stay here. Cannot recommend it enough. Our rooms were perfect with stunning sea views. Great selection of food and drinks. Plenty to do in and around hotel. Staff are amazing especially osama(restaurant), mohamed(bar) mohamed(security) and rafa(housekeeping )will definitely return
Diana Ulinici
everything is much more beautiful in pictures than in reality. I did not enjoy my stay here. When we arrived at the hotel (around 9pm and with a baby) we were impatiently waiting to receive the room key because we wanted to put the baby to bed, but the gentleman at the reception was waiting for money (€50) to upgrade the room, he seeing that we don't want to do this update and he gave us the key in the end. There is no internet, only if you pay for it! or you can buy your Vodafone cards from a shop in the hotel, that's what we did. Employees had bad jokes and hit on women. the terrace is full of crows and you can't eat outside at all because they steal the food, it's very disturbing. The water in the pool is excessively cold because there is more shade on the pool than sun and we couldn't swim in the pool, especially me and the baby..
every morning many sunbeds were already reserved by people even though it is clearly written on the posters that they are not reserved. but "for a small price" as the employees say, they reserve it for you.
Claudio Capo
We booked this hotel as an all inclusive package. My mistake not to check the hotel upfront before booking.
I will start with the good things. Staff is very helpful, no bad things to say. The swimming pool is very nice and the umbrellas at the beach area as well.
That's about it.
Here comes the story.
When entering the lobby, my mood dropped to zero. If this is a 4 star hotel, then what is Hilton?
The reception was a place decorated with very dusty Christmas balls. I wander why nobody is seeing all the dust?
We got a very old key handed over. Made me think not so positive about the room. And so it was. We could hardly open our door. Had to push and pull to make our key turn in the lock.
The room was on the top floor. All in the middle of debris. No soap in the dispensers.
We arrived at 5am in the morning and cleaning service was banging the door at 9am. Weird service not to be aware of us arriving this early. No hanger was available to give notice to the cleaning staff.
Wifi is a laugh. Only available within 5m range of the reception. You can by Wifi everywhere (insane for a 4 star hotel) for 20$ for 6 days. But they don't tell you there is no wifi available. They make you spend the money first. So, no wifi available at all. Buy a SIM at the airport or an eSIM. You are better off.
The hotel has all small independent services trying to sell their stuff. It's pretty annoying having these people coming and ask for things to buy multiple times every single day. It's an all-in! I don't want to be bothered.
It's a no go for me as a recommendation.
assia salhi
Upon arrival, we were quickly assisted and received our hotel room promptly. The first impression of the lobby was fine, but when we entered our room, we were disappointed. The room was very old, and the shower didn't work optimally. However, the hotel staff was friendly, which was a plus.
The food was terrible and monotonous; we had almost the same thing every day, and it was tasteless. Fortunately, there were some lovely servers, like Ahmed, who was always cheerful, and the guy at the drinks station was also a star. The beach was nice, but the pool was dirty and really needed cleaning. The fresh juice bar was a highlight, with super friendly guys like Osama, Otman and Muhammed, with whom I had a great time.
The animation team was friendly, but the beach vendors were really annoying; they talked a lot, and you just don't want that on vacation. Overall, it was a mixed experience.