ahmed saber
Location: The hotel is in a great location, nearby many other hotels.
Rooms: the rooms are a bit old, but it is well equipped, so nothing appears to be outdated, hence it is a large room.
I was on the family section, it was good but far away from the sea and everything, there's a new villa buildings, it's new section and modern, it looks amazing as a decoration and have a bar lounge and theatre for shows.
Service: 90% of the people are helpful and smiling, you must know that the resort was 100% in capacity, so every place was full of people, but you don't feel that you have any delays in service or food.
Food: food was very good and have some varieties, I understand sometimes you don't find what you love, but I found that food was good. I have a concern for the breakfast, it should include more dishes.
Snacks: were average maybe the pizzas were over average.
Animation: is a bit repetitive, but they had some competitions in the beach and at the pool. Hence, there was a show everyday, except Friday there were 3 different shows in 3 different places inside the resort.
I loved the foam party at the beach ⛱️ 😍
Pool: what I liked about the pool, that it was connected, so you have some passages to go from pool to another without getting out of the water.
Disclaimer: it was more of a family hotel, if you're couples I suggest to search for another place, but for a family and kids it was on point.
The sea tides were high at daylight, so you need to walk 200 meters or more to get of the shallow water.
Lastly, we had a great time and we could think to visit the hotel again.
Music Band
Long Beach is the most soulful hotel on the Red Sea. Thank you for my happy 6 months. During this time I have visited many hotels and every time I returned to Long I had the feeling that I had returned to a real home. Thanks to all the cooks for my breakfasts, lunches, dinners. Thanks to all the bartenders and waiters for their smiles and helpfulness. Thanks to the cleaning service for my always clean room. Thanks to absolutely all the managers for their responsiveness and willingness to help in any situation. Having visited different hotels, I can say with full responsibility that here is the best animation thanks to the professional approach to work of the chief animators Mr. Joe and Mr. Karim, a positive mood reigns in the hotel from morning to evening. I will miss all this very much and I really hope that fate will again bring me to the warmest hotel. Thank you ❤️
ines biel
This is a lovely hotel for a holiday. The service and friendliness is 5*. The staff can’t do enough for you. The wide choice of food is excellent. The rooms clean and comfortable.
This hotel caters for families and adults. There is a pool area for all who enjoy the animation music, games etc, there are also more quiet and peaceful areas with easy access to pools for those who don’t. You don’t have to put your towel on a bed at 6am at this hotel which is great. There are plenty of sun beds all day long.
I would definitely recommend and hopefully return soon.
Jeannette Hall
The hotel has a great location . Pol area was fabulous and very big . Restaurants were clean and have plenty of choices with excellent service.
All staff worked hard to keep your stay a happy and enjoyable experience.
The Animation Team worked hard to make you feel welcome and gave great shows and entertained through the day .
M U
Upon arriving we were told that we would be ‘upgraded’ and our rooms would be the new apartments. However they were very far away from the main hotel building which was very disappointing. We were then told we could pay extra to book rooms in the main building despite our booking reference stating that the rooms would be in the main building and have a pool view. There was a shuttle bus service that you could call to pick you up however they took a very long time to a point where you got tired of waiting and walked back and forth anyway.
The staff at reception were very rude. Especially Adel Fayez. They act with a lot of arrogance and speak in their language so you are not able to understand. They act very smug and won’t help whatever your issue is.
The buffet was okay and had a good selection, mainly fish, but had a kids corner which was very handy for those travelling with children. The restaurants had nice food and a better relaxed atmosphere.
The car park was also quite a distance away from the main building. We saw a lot of people parking inside but they would not allow us to do so.
They definitely prioritise quantity over quality in this hotel, as there are many rooms and a lot of things going on however delivery is extremely poor and half hearted. We had to ask for our rooms to be cleaned several times and for new towels everyday. They keep count of how many towels you use and keep in your room. They tried to accuse us of taking a towel with us at the end of our holiday 😂 what would I do with a cheap towel? However miraculously found it when we told them to look in the room properly. I feel like it’s all a money making scheme and they do all they can to earn a little more on the side.
They had a good selection of swimming pools on the positive side. Not all were clean though. The restaurant staff were also very lovely.
Wouldn’t visit again or recommend to those wanting a peaceful holiday.