Jude Kriwald
This place is not a true all-inclusive. All-inclusive means you can switch off from thinking about money as you've bought the basics already and can enjoy food and drink without having to make purchasing decisions.
Hence on the first morning I was a bit surprised when, at breakfast, a waiter offered me a fresh orange juice from a tray, before telling me it's 3 Euros. Not cool. Either it's all-inclusive or it's not. Premium alcohols are expected to be an extra charge that you can seek out if you wish, but physically offering you something that would normally be included anywhere else and then asking for money is very poor.
Equally, most of the sunbeds are reserved by people who pay an extra 99 euros for the week and have them reserved for them. This make the standard all-inclusive plebs second-rate customers, as many people then upgrade to premium all-inclusive, which doens't include the orange juice by the way.
Fix this, and it's a 5 star experience. The staff are incredible and the location is ace. Just not fun being asked to pay more on an all-inclusive holiday!
dajana stojić
The most beautiful hotel I've ever been to,the greenery and plants are unreal. All the employees are wonderful and always smiling. Special greetings to Monika from the beach bar in West Bay, a wonderful girl. We'll be back again for sure!
Adel Sharobim
This Resort is amazing and the service is beyond expectations. The beach is clean and the water is sparkling clear. The staff are all extremely polite and the food in all the restaurants is delicious. I had an outstanding experience here and will definitely be back.
Eti I
This review has been a long time coming! My husband and I had the pleasure of staying at Fort Arabesque twice, with our most recent visit being in September this year. From start to finish, everything was absolutely amazing.
Everything was spotless, from the rooms to the common areas and the beach. Both years, our rooms were stunning—spacious, beautifully decorated, and perfectly maintained.
The food was fantastic, with plenty of options to suit every taste. A special mention goes to the girl at the Pasta Station in the hotel's kitchen—she was exceptional, preparing everything with care.
What we didn’t like was the situation with the sunbeds. Many were reserved for long periods, even before we arrived, leaving no opportunity for other guests to book them, even if willing to pay. The first-row sunbeds were often just reserved as a precaution and left unused, which felt unfair to newly arrived guests like us. While we understand it’s first come, first serve, this policy limits flexibility for newcomers. Hopefully, this will change in the future.
Additionally, the drinks were delicious, but hiring a professional mixologist could take them to the next level. While the cocktails tasted great, we also value presentation—the right ratios, a touch of flair, and fancier glassware could elevate the experience to match what you’d find in a stylish bar. Just a small tip from us as guests who appreciate the aesthetics of both food and drinks.
The standout feature of our stay was, without a doubt, the incredible staff. A special mention goes to Zizo from the entertainment team—his management of the daily and nightly animation programs was outstanding. He brought so much energy and creativity, making every moment enjoyable. Both the guys and the girls, were incredible! They were so approachable, great to chat with, and made every activity genuinely enjoyable. Their energy and friendliness added so much fun to our stay.
Housekeeping on the ground floor was impeccable, with Mohammad and Mohammad Ali proving to be an amazing duo. Their attention to detail and friendliness did not go unnoticed. Mina from the beach bar deserves an amazing praise—he is by far the best waiter we’ve encountered on any holiday. His professionalism, kindness, and efficiency were unmatched. And Rabea at reception went above and beyond to ensure all our needs were met.
We’d also like to highlight Gerghes, the salesperson at the Mini Market by the pool. He’s such a warm and knowledgeable person who clearly takes pride in the craftsmanship of everything he sells. Always a pleasure to talk to, and an exceptional salesman—shopping there was a delight every time!
It’s also worth noting how multilingual the staff are, which made communication so easy and enjoyable.
These employees are absolute gems, and we hope Fort Arabesque values and rewards them to keep them on the team.
We thoroughly enjoyed our stay this year and are already looking forward to returning.
Таисия Тихова
Highly disappointing experience as half of our family got sick with dysenteria here in October 2024. I was taken to the local hospital and was hospitalised in my country so we have all medical documents regarding this case. It’s a common problem in Egypt so make sure to take specific medication with you, as for us - we are not ever coming again. And do make sure to document your medical condition in case like mine
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